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107553

UNVENTED NATURAL GAS LOG HEATER

For more information, visit www.desatech.com

SAFETY
INFORMATION

Carbon Monoxide Poisoning:

 Early signs of

carbon monoxide poisoning resemble the flu,
with headaches, dizziness, or nausea. If you
have these signs, the heater may not be work-
ing properly. Get fresh air at once! Have
heater serviced. Some people are more af-
fected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the influ-
ence of alcohol, and those at high altitudes.

Natural Gas:

 Natural gas is odorless. An

odor-making agent is added to the gas. The
odor helps you detect a gas leak. However,
the odor added to the gas can fade. Gas may
be present even though no odor exists.

Make certain you read and understand all warn-
ings. Keep this manual for reference. It is your
guide to safe and proper operation of this heater.

 WARNINGS

 IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, oper-
ate, or service this heater. Im-
proper use of this heater can cause
serious injury or death from burns,
fire, explosion, electrical shock,
and carbon monoxide poisoning.

 DANGER: Carbon monoxide

poisoning may lead to death!

1.

This appliance is only for use with the
type of gas indicated on the rating plate.
This appliance is not convertible for use
with other gases.

2.

If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do

not use any phone in your building

• immediately call your gas supplier

from a neighbor’s phone. Follow the
gas supplier’s instructions

• if you cannot reach your gas supplier,

call the fire department

3.

This heater shall not be installed in a
bedroom or bathroom unless installed
as a vented appliance (see Installing
Damper Clamp Accessory,
 page 10).

4.

Before installing in a solid fuel burn-
ing fireplace, the chimney flue and fire-
box must be cleaned of soot, creosote,
ashes, and loose paint by a qualified
chimney cleaner. Creosote will ignite
if highly heated.  Inspect chimney flue
for damage. If damaged, operate heater
with flue damper closed.

5.

If fireplace has glass doors, never op-
erate this heater with glass doors closed.
If you operate heater with doors closed,
heat buildup inside fireplace will cause
glass to burst. Also if fireplace open-
ing has vents at the bottom, you must
open the vents before operating heater.

6.

This log heater is designed to be smoke-
less. If logs ever appear to smoke, turn
off heater and call a qualified service per-
son. 

Note:

 During initial operation, slight

smoking may occur due to log curing and
heater burning manufacturing residues.

7.

To prevent the creation of soot, follow
the instructions in Cleaning and Main-
tenance,
 page 18.

8.

Before using furniture polish, wax, car-
pet cleaner, or similar products, turn
heater off. If heated, the vapors from
these products may create a white resi-
due within burner box or on adjacent
walls or furniture.

9.

This heater needs fresh, outside air ven-
tilation to run properly. This heater has
an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS shuts
down the heater if not enough fresh air
is available. See Air for Combustion
and Ventilation,
 pages 4 through 6. If
heater keeps shutting off, see Trouble-
shooting,
 pages 19 through 21.

10. Do not run heater

• where flammable liquids or vapors

are used or stored

• under dusty conditions

11. Do not use this heater to cook food or

burn paper or other objects.

12. Do not use heater if any part has been

exposed to or under water. Immediately
call a qualified service technician to in-
spect the room heater and to replace any
part of the control system and any gas
control which has been under water.

13. Do not operate heater if any log is bro-

ken. Do not operate heater if a log is
chipped (dime-sized or larger).

 WARNING: Any change to this

heater or its controls can be
dangerous.

 WARNING: Do not allow fans

to blow directly into the fireplace.
Avoid any drafts that alter burner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.

 WARNING: Do not use a

blower insert, heat exchanger
insert, or other accessory not ap-
proved for use with this heater.

Due to high temperatures, the
appliance should be located out
of traffic and away from furniture
and draperies.

Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.

Heater base assembly becomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition.  Heater will
remain hot for a time after shut-
down. Allow surface to cool be-
fore touching.

Carefully supervise young chil-
dren when they are in the room
with heater. When using the hand-
held remote accessory, keep se-
lector switch in the OFF position
to prevent children from turning
on burners with remote.

You must operate this heater with
a fireplace screen in place. Make
sure fireplace screen is closed
before running heater.

Keep the appliance area clear and
free from combustible materials,
gasoline, and other flammable
vapors and liquids.

Summary of Contents for Comfort Glow CCL3924NR

Page 1: ...NRA CCL3924NR CCL3930NR 24 and 30 Remote Ready P I L O T O F F O N LO REMOTE OFF HI Also Design Certified As Vented Decorative Appliances When Not Used With Hand Held Thermostat Remote OWNER S OPERATI...

Page 2: ...ke turn offheaterandcallaqualifiedserviceper son Note Duringinitialoperation slight smokingmayoccurduetologcuringand heater burning manufacturing residues 7 To prevent the creation of soot follow the...

Page 3: ...ly by grate 2 Remove all protective packaging ap plied to logs and heater for shipment 3 Check all items for any shipping dam age If damaged promptly inform dealer where you bought heater UNPACKING PR...

Page 4: ...construction is de fined as construction where a walls and ceilings exposed to the outside atmosphere have a con tinuous water vapor retarder with a rating of one perm 6 x 10 11 kg per pa sec m2 or le...

Page 5: ..._____________Btu Hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the a...

Page 6: ...ducts You must provide two per manent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly to the outdoors orspacesopentotheoutdoors Thesespaces include a...

Page 7: ...tateorlocalcodesmay onlyallowoperationofthisappli ance in a vented configuration Check your state or local codes WARNING Make sure the se lector switch is in the OFF posi tion before installing heater...

Page 8: ...27 Less than 8 Noncombustible material must be extended to at least 8 See Between 8 and 12 above If you cannot extend material you must operate heater with flue damper open Figure 5 Heat Resistant Mat...

Page 9: ...tallation does notmeettheminimumclearances shown you must do one of the following operate the logs only with the flue damper open raise the mantel to an accept able height remove the mantel 14 Min Com...

Page 10: ...e Figure 12 page 11 If installing in a brick bottom fire place mark screw locations in mortar joint of bricks 5 Remove heater base from fireplace 6 Drill holes at marked locations using 3 16 masonry d...

Page 11: ...to male threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged heater valves CAUTION Usepipejointseal ant that is resistant to liquid pe troleum...

Page 12: ...Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Fig ure 14 2 Pressurizesupplypipingsystembyeither usingcompressedairoropeningmaingas valve located on or near...

Page 13: ...ont Log 3 Recess Post Post Burner Cutout Continued CAUTION After installation andperiodicallythereafter check to ensure that no flame comes in contact with any log With the heater set to HIGH check to...

Page 14: ...g rests firmly between the grate fingers and the grate base see Figure 26 2 Place the base of the middle log 2 in the U shaped slots of the grate base The cutout on the right of the middle log shouldf...

Page 15: ...he OFF position 5 Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety in formation columns 1 and 2 If you don t smell gas...

Page 16: ...s lit You may shut off the burners and keep the pilot lit by doing one of the following 1 Turn control knob clockwise to the PILOT position 2 UseremotecontrolmanualOFFbutton 3 SetselectorswitchintheOF...

Page 17: ...ockage or replace burner Blocked burner flame holes will create soot CGHRCTA Series Operation 2b Press the AUTO ON OFF button on the hand held remote control see Figure 36 The lights to the left of th...

Page 18: ...G BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE The primary air inlet holes allow the proper amount of air to mix with the gas This provides a clean burning flame Keep these holes clear of dust dirt...

Page 19: ...7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut...

Page 20: ...nti lation requirements page 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural gas company 3 Obse...

Page 21: ...er produces a clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odo...

Page 22: ...HEATER For more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN CGD3924NRA 7 16 16 17 25 16 3 2 1 4 11 21 10 9 12 15 8 19 18 20 6 14 5 13 27 26 26 22 23 24 O F F P I L O T O N H I L O...

Page 23: ...102772 01 Burner 1 13 099387 12 Pilot Tube Valve to Regulator 1 14 103781 01 Gas Control Valve 1 15 103345 01 Lower Bracket 1 16 M11084 38 Screw 8 x 38 7 17 102775 06CK Painted Base Assembly 1 18 098...

Page 24: ...or more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN CCL3924NR CCL3930NR 30 18 18 19 27 18 13 23 12 11 14 4 5 1 2 17 10 21 20 22 6 7 3 9 16 8 15 29 28 28 25 26 O F F P I L O T O N H...

Page 25: ...8 M11084 38 M11084 38 Screw 8 x 38 7 19 102775 06CK 102775 06CK Painted Base Assembly 1 20 098271 07 098271 07 Ignitor Cable 1 21 102445 01 102445 01 Piezo Ignitor 1 22 103587 02CK 103587 02CK Plate S...

Page 26: ...riginal replacement parts and accessories Baltimore Electric 1348 Dixwell Avenue Hamden CT 06514 0322 1 800 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valpar...

Page 27: ...ur near est Parts Central see page 26 or call DESA International s Sales Department at 1 800 972 7879 for referral information You can also write to the address listed on the back page of this manual...

Page 28: ...to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES AN...

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