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15

107553

OWNER’S MANUAL

For more information, visit www.desatech.com

1.

STOP! Read the safety information
in columns 1 and 2.

2.

Make sure equipment shutoff valve
is fully open.

3.

Set selector switch in the OFF position.

 WARNING: If you do not fol-

low these instructions exactly, a
fire or explosion may result caus-
ing property damage, personal
injury or loss of life.

A. This appliance has a pilot which must

be lighted by hand. When lighting the
pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all

around the appliance area for gas. Be
sure to smell next to the floor because
some gas is heavier than air and will
settle on the floor.

 WARNING:

• If fireplace has glass doors,

never operate this heater with
glass doors closed. If you oper-
ate heater with doors closed,
heat buildup inside fireplace will
cause glass to burst. Also if
fireplace opening has vents at
the bottom, you must open the
vents before operating heater.

• You must operate this heater

with a fireplace screen in place.
Make sure fireplace screen is
closed before running heater.

NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange flame will also be present.
Open damper or window to vent
smell. This will only last a few hours.

OPERATING
HEATER

 WARNING: Burners will come

on automatically within one
minute when the remote selector
switch is in the ON position after
the pilot is lit.

Continued

FOR YOUR SAFETY

READ BEFORE

LIGHTING

LIGHTING

INSTRUCTIONS

 WARNING: Damper handle

will be hot if heater has been
running.

4.

Press in and turn control knob clock-
wise 

  to the OFF position.

5.

Wait five (5) minutes to clear out any
gas. Then smell for gas, including
near the floor. If you smell gas,
STOP! Follow “B” in the safety in-
formation, columns 1 and 2. If you
don’t smell gas, go to the next step.

Figure 33 - Control Knob and Ignitor Button Location

O

F

F

PIL

OT

O

N

L O

I H

REMOTE
OFF
ON

Control Knob

Ignitor Button

 Selector Switch in OFF Position

Flame Adjustment Knob

WHAT TO DO IF YOU SMELL
GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do

not use any phone in your building.

• Immediately call your gas supplier

from a neighbor’s phone. Follow
the gas supplier’s instructions.

• If you cannot reach your gas sup-

plier, call the fire department.

C. Use only your hand to push in or turn

the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualified service technician or gas
supplier. Force or attempted repair
may result in a fire or explosion.

D. Do not use this appliance if any part

has been under water. Immediately
call a qualified service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been un-
der water.

Note:

 Home owners generally prefer to

operate their heater with the chimney
damper closed. This will put all the heat
into the room. However, there may be
times you will desire the full flames of the
Hi heat setting but will find the heat output
excessive. You can open the chimney
damper (if you have one) fully or partially
to release some of the heat.

AU

TO

OFF

ON

7

Figure 32 - Installing Crossover Log (#7)
to Model CCL3930NR Only

Middle
Log (#2)

Pegs

Crossover
Log (#6)

Holes

AUT

O

OFF
ON

6

Figure 31 - Installing Crossover Log (#6)
(CCL3930NR Shown)

Pegs

Log #2

Front Log (#1)

INSTALLATION

Continued

Summary of Contents for Comfort Glow CCL3924NR

Page 1: ...NRA CCL3924NR CCL3930NR 24 and 30 Remote Ready P I L O T O F F O N LO REMOTE OFF HI Also Design Certified As Vented Decorative Appliances When Not Used With Hand Held Thermostat Remote OWNER S OPERATI...

Page 2: ...ke turn offheaterandcallaqualifiedserviceper son Note Duringinitialoperation slight smokingmayoccurduetologcuringand heater burning manufacturing residues 7 To prevent the creation of soot follow the...

Page 3: ...ly by grate 2 Remove all protective packaging ap plied to logs and heater for shipment 3 Check all items for any shipping dam age If damaged promptly inform dealer where you bought heater UNPACKING PR...

Page 4: ...construction is de fined as construction where a walls and ceilings exposed to the outside atmosphere have a con tinuous water vapor retarder with a rating of one perm 6 x 10 11 kg per pa sec m2 or le...

Page 5: ..._____________Btu Hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the a...

Page 6: ...ducts You must provide two per manent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly to the outdoors orspacesopentotheoutdoors Thesespaces include a...

Page 7: ...tateorlocalcodesmay onlyallowoperationofthisappli ance in a vented configuration Check your state or local codes WARNING Make sure the se lector switch is in the OFF posi tion before installing heater...

Page 8: ...27 Less than 8 Noncombustible material must be extended to at least 8 See Between 8 and 12 above If you cannot extend material you must operate heater with flue damper open Figure 5 Heat Resistant Mat...

Page 9: ...tallation does notmeettheminimumclearances shown you must do one of the following operate the logs only with the flue damper open raise the mantel to an accept able height remove the mantel 14 Min Com...

Page 10: ...e Figure 12 page 11 If installing in a brick bottom fire place mark screw locations in mortar joint of bricks 5 Remove heater base from fireplace 6 Drill holes at marked locations using 3 16 masonry d...

Page 11: ...to male threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged heater valves CAUTION Usepipejointseal ant that is resistant to liquid pe troleum...

Page 12: ...Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Fig ure 14 2 Pressurizesupplypipingsystembyeither usingcompressedairoropeningmaingas valve located on or near...

Page 13: ...ont Log 3 Recess Post Post Burner Cutout Continued CAUTION After installation andperiodicallythereafter check to ensure that no flame comes in contact with any log With the heater set to HIGH check to...

Page 14: ...g rests firmly between the grate fingers and the grate base see Figure 26 2 Place the base of the middle log 2 in the U shaped slots of the grate base The cutout on the right of the middle log shouldf...

Page 15: ...he OFF position 5 Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety in formation columns 1 and 2 If you don t smell gas...

Page 16: ...s lit You may shut off the burners and keep the pilot lit by doing one of the following 1 Turn control knob clockwise to the PILOT position 2 UseremotecontrolmanualOFFbutton 3 SetselectorswitchintheOF...

Page 17: ...ockage or replace burner Blocked burner flame holes will create soot CGHRCTA Series Operation 2b Press the AUTO ON OFF button on the hand held remote control see Figure 36 The lights to the left of th...

Page 18: ...G BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE The primary air inlet holes allow the proper amount of air to mix with the gas This provides a clean burning flame Keep these holes clear of dust dirt...

Page 19: ...7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut...

Page 20: ...nti lation requirements page 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural gas company 3 Obse...

Page 21: ...er produces a clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odo...

Page 22: ...HEATER For more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN CGD3924NRA 7 16 16 17 25 16 3 2 1 4 11 21 10 9 12 15 8 19 18 20 6 14 5 13 27 26 26 22 23 24 O F F P I L O T O N H I L O...

Page 23: ...102772 01 Burner 1 13 099387 12 Pilot Tube Valve to Regulator 1 14 103781 01 Gas Control Valve 1 15 103345 01 Lower Bracket 1 16 M11084 38 Screw 8 x 38 7 17 102775 06CK Painted Base Assembly 1 18 098...

Page 24: ...or more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN CCL3924NR CCL3930NR 30 18 18 19 27 18 13 23 12 11 14 4 5 1 2 17 10 21 20 22 6 7 3 9 16 8 15 29 28 28 25 26 O F F P I L O T O N H...

Page 25: ...8 M11084 38 M11084 38 Screw 8 x 38 7 19 102775 06CK 102775 06CK Painted Base Assembly 1 20 098271 07 098271 07 Ignitor Cable 1 21 102445 01 102445 01 Piezo Ignitor 1 22 103587 02CK 103587 02CK Plate S...

Page 26: ...riginal replacement parts and accessories Baltimore Electric 1348 Dixwell Avenue Hamden CT 06514 0322 1 800 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valpar...

Page 27: ...ur near est Parts Central see page 26 or call DESA International s Sales Department at 1 800 972 7879 for referral information You can also write to the address listed on the back page of this manual...

Page 28: ...to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES AN...

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