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Problem
Possible cause
Potential remedies
Cleared by
RCD too sensitive.
Install 30-mA RCDs.
Display shows “Door
open” even though
furnace door is closed
(lifting plate is up)
Terminal position switch
stuck or broken.
Visual inspection,
Contact service technician.
Service
technician
9.4
System information used in troubleshooting
To be performed by operator
Controller hardware or software problems require assistance by
our service technician (
Table of troubleshooting messages
page 39
Please provide the following system information to the service
technician for troubleshooting:
Serial number
Hardware version
Software version
View system information as follows:
1.
Turn on the furnace with the
On/Off
switch.
Values and/or texts will appear on the display for about 3
seconds.
2.
Record this information and notify the service technician.
