22
Troubleshooting Guide
Problem
The scanner does not power on.
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Make sure that the battery is properly inserted into the scanner.
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Check the battery power level and charge the battery if necessary.
・
Wipe any dirt from the battery and scanner terminals.
Problem
The scanner cannot be charged.
・
Make sure that the dedicated Cradle is used.
・
Make sure that the battery is properly inserted into the scanner.
・
Make sure that the scanner has been properly placed on the Cradle.
The power indicator of scanner will turn red when properly placed on the Cradle.
・
Wipe any dirt from the battery and scanner terminals.
・
If the battery in use is an old one that has been repeatedly charged 300 times or more, or if more
than one year has elapsed, replace it with a new one.
Problem
The scanner unexpectedly powers OFF.
・
Make sure that the battery has been fully charged. If not, charge the battery.
・
The scanner may be set to auto power OFF. If so, the scanner will automatically power OFF
when it is not used for the specified period of time.
The auto power OFF setting can only be changed with the user program.
If the scanner cannot be turned ON even after taking all the above measures, there is a possibility that the
Cradle is broken. Notify the system administrator.
Refer to the User’s Manual for appropriate measures if an error message is displayed on the scanner
during the operation.
