28
PROBLEM
POSSIBLE CAUSE
SOLUTION
Too little To Go beverage is prepared
An unsuitable quantity has been selected Choose a larger quantity (Medio or
Grande
)
Adjust the quantity in the mug so that
the next beverage is prepared correctly
The travel mug cannot be inserted in the
appliance
The travel mug compartment flap (A17)
is closed and/or the coffee spouts (A7)
are lowered
Open the flap and/or raise the coffee
spouts
*Models with Wi-Fi connectivity:
The App is not working
App malfunction
Close the App, then run it again
The App indicates a problem, but there is
no problem with the appliance
The data between the appliance and App
are not synchronised
Disable and re-enable connectivity (sec-
tion “6.3 Connectivity (certain models
only)”
