24
DISPLAYED MESSAGE
MEANING
SOLUTION
The new settings have not been
saved
While customising the beverages (see section “13.
“My” function (“Hot” beverages only)”), prepara-
tion has been deliberately interrupted by pressing
“X” or an alarm has been triggered.
Press “X” to go back to the homepage (C) to view the
alarm causing the interruption. Follow the instruc-
tions corresponding to the alarm displayed (see
section “20. Displayed messages”)
I am unable to complete your
beverage. Reduce the aroma and
try again
The grinding is too fine and the coffee is
delivered too slowly or not at all.
Select a milder “Aroma” (see “8.3 Customising
the beverages”)
If the water softener filter (D4) is present,
an air bubble may have been released in-
side the circuit, obstructing delivery.
Press “OK” and deliver a little water (see section
“10. Preparing hot water and hot tea”) until the
flow is regular. If the problem continues, remove
the filter (see section “18.2 Replacing or remov-
ing the filter”)
I am unable to complete your
beverage. Adjust the coffee grind-
er, increasing the dial position
one unit at a time
The grinding is too fine and the coffee is
delivered too slowly or not at all.
Press “OK” and adjust the coffee grinder (see
“6.4 Adjust grinder”).
Please select a lighter aroma
or reduce pre-ground coffee
quantity
Too much coffee has been used.
Select a milder “Aroma” (see “8.3 Customising
the beverages”) or reduce the quantity of pre-
ground coffee (maximum 1 measure). Press
“OK to go back to the homepage or wait until
the message disappears.
Please store the milk carafe in
the fridge
A milk-based beverage has been prepared
and the milk carafe is still inserted in the
appliance
Remove the carafe and place in the refrigerator.
The machine needs to be des-
caled. Press OK to start (~50min)
The machine must be descaled.
To proceed with descaling, press “OK” and
follow the guided procedure, otherwise press
“Cancel”. In this case, the
symbol
(C4)
appears on the homepage (C) to
remind you that descaling is needed (see
section “16. Descaling”).
Please replace the water filter.
Press OK to start
The water softener filter (D4) is exhausted. Press “OK” to replace or remove the filter,
or “Cancel” to carry out the procedure later.
Follow the instructions in section “18. Water
softener filter”.
General alarm: Please refer to
user manual / Coffee Link App
The inside of the appliance is very dirty.
Clean the inside of the appliance thoroughly,
as described in section “15. Cleaning”. If the
message is still displayed after cleaning, con-
tact De’Longhi Customer Services and/or an
approved Service Centre
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