132
PROBLEM
POSSIBLE CAUSE
SOLUTION
The coffee is not hot.
The cups were not preheated.
• Enable the cup warmer (A6), leave the
cups at least 20 minutes to warm up.
• Warm the cups by rinsing them with hot
water (Please note: you can use the hot
water function).
The internal circuits have cooled down
because 2/3 minutes have elapsed
since the last coffee was made.
Before making the coffee, heat the infuser by
rinsing using the "rinse" function (see section
"8.1 Rinsing").
A low coffee temperature is set.
Set a hotter coffee temperature (see section
"8.10 Setting the temperature").
The coffee is weak or not creamy
enough.
The coffee is ground too coarsely.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards "1" while the cof-
fee mill is in operation (fig. 14). Continue one
click at a time until coffee delivery is satisfac-
tory. The effect is only visible after delivering
2 coffees (see section "9.5 Adjusting the coffee
mill").
The coffee is unsuitable.
Use pre-ground coffee for espresso machines.
The coffee is delivered too slowly or a
drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment dial (A5) one
click clockwise towards "7" while the coffee
mill is in operation (fig. 14). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section "9.5 Adjusting the coffee
mill").
Coffee does not come out of one or
both of the spouts.
The coffee spouts (A7) are blocked.
Clean the spouts with a toothpick (see section
"12.7 Cleaning the coffee spouts").
The appliance does not come on
The power cord (C8) connector is not
inserted correctly.
Insert the connector as far as it will go in the
socket at the back of the appliance (A19- fig.
1).
It is not plugged into the mains socket. Plug into the mains socket (fig. 1).
The main switch (A20) is not turned on. Press the main switch (fig. 2).
The infuser cannot be extracted
The appliance has not been turned off
correctly
Turn the appliance off by pressing the
but-
ton (B1) (section "7. Turning off").
19. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
INSERT MILK CONTAINER
The milk container (D) is not inserted correctly. Insert the milk container (fig. 24) as far as it
will go.
The milk does not
come out of the milk
spout (D5)
The milk container lid (D2) is dirty.
Clean the milk container lid as described in sec-
tion "12.10 Cleaning the milk container"
The milk contains
large bubbles and
squirts out of the
milk spout (D5) or
there is little froth
The milk is not cold enough or is not
semi-skimmed.
Use skimmed or semi-skimmed milk at refrige-
rator temperature (about 5° C). If the result is
not as you wished, try changing brand of milk.
The froth adjustment dial (D1) is incor-
rectly adjusted.
Adjust following the instructions in section "10.
Making cappuccinos and milk-based coffees".
The milk container lid (D2) or froth
adjustment dial (D1) are dirty.
Clean the milk container lid and dial as de-
scribed in section "12.10 Cleaning the milk
container".
The hot water/steam connection noz-
zle (A8) is dirty.
Clean the connection nozzle as described in
section "12.11 Cleaning the hot water/steam
connection nozzle".
The milk contains
large bubbles and
squirts out of the
milk spout or there is
little froth.
The spout (C6) is dirty.
Clean as described in section "11.5 Cleaning
the spout after use"
20. ELECTRICAL REQUIREMENTS (UK ONLY)
Before using this appliance ensure that the voltage indicated on the product corresponds with the main voltage in your home, if you are in any doubt
about your supply contact your local electricity company.
The flexible mains lead is supplied connected to a B.S. 1363 fused plug having a fuse of 13 amp capacity.
Should this plug not fit the socket outlets in your home, it should be cut off and replaced with a suitable plug, following the procedure outlined below.
Note:
Such a plug cannot be used for any other appliance and should therefore be properly disposed of and not left where children might find it and
plug it into a supply socket - with the obvious consequent danger.
N.B.
We recommend the use of good quality plugs and wall sockets that can be switched off when the machine is not in use.
IMPORTANT:
the wires in the mains lead fitted to this appliance are coloured in accordance with the following code:
GREEN AND YELLOW
EARTH
BLUE
NEUTRAL
BROWN LIVE
As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug,
proceed as follows:
- The wire which is coloured green and yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol
or coloured green or green and yellow.
- The wire which is coloured blue must be connected to the terminal which is marked with the letter N or coloured black.
- The wire which is coloured brown must be connected to the terminal which is marked with the letter L or coloured red.
When wiring the plug, ensure that all strands of wire are securely retained in each terminal. Do not forget to tighten the mains lead clamp on the plug.
If your electricity supply point has only two pin socket outlets, or if you are in doubt, consult a qualified electrician.
Should the mains lead ever require replacement, it is essential that this operation be carried out by a qualified electrician and should only be replaced
with a flexible cord of the same size.
After replacement of a fuse in the plug, the fuse cover must be refitted. If the fuse cover is lost, the plug must not be used until a replacement cover is
obtained. The colour of the correct replacement fuse cover is that of the coloured insert in the base of the fuse recess or elsewhere on the plug. Always
state this colour when ordering a replacement fuse cover.
Only 13amp replacement fuses which are asta approved to B.S. 1362 should be fitted.
This appliance conforms to the Norms EN 55014 regarding the suppression of radio interference.
Warning - this appliance must be earthed
