14
PROBLEM
POSSIBLE CAUSE
SOLUTION
The coffee froth is too dark (delivered
from the spout too slowly)
The pre-ground coffee is pressed down
too firmly
Press the coffee down less firmly (fig. 17)
There is too much pre-ground coffee
Reduce the quantity of pre-ground coffee
The espresso boiler outlet is blocked
Clean as described in the section “13.2
Cleaning the boiler outlet”.
The pre-ground coffee is too fine or damp Use pre-ground coffee for espresso coffee
makers only and make sure it is not too
damp
The wrong type of pre-ground coffee is
being used
Use a different type of pre-ground coffee
The filter holder cannot be attached to
the appliance
Too much coffee has been placed in the
filter
Use the measure supplied and make sure
you are using the correct filter for the type
of preparation
No milk froth is formed when making
cappuccino
Milk not cold enough
Always use semi-skimmed milk at refri-
gerator temperature
Cappuccino maker dirty
Thoroughly clean the holes in the cappuc-
cino maker, in particular those indicated
in fig. 26-28
The drip or espresso coffee has an acid
flavour
Inadequate rinsing after descaling
Rinse the appliance as described in the
section ““14.1 Descaling the espresso
coffee unit” or “14.2 Descaling the drip
coffee unit”
The drip coffee takes longer to percolate
The drip coffee maker needs to be desca-
led
Perform the descaling procedure as de-
scribed in the section “14.2 Descaling the
drip coffee unit”