Solving Problems
43
No sound from headphones
T
EST
THE
ELECTRICAL
OUTLET
—
Ensure that the electrical outlet is working by testing it with another device,
such as a lamp.
E
LIMINATE
POSSIBLE
INTERFERENCE
—
Turn off nearby fans, fluorescent lights, or halogen lamps to check for
interference.
R
UN
THE
SPEAKER
DIAGNOSTICS
R
EINSTALL
THE
SOUND
DRIVER
—
See page 53.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
See page 57.
C
HECK
THE
HEADPHONE
CABLE
CONNECTION
—
Ensure that the headphone cable is securely inserted into the
headphone connector (see page 64).
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
—
Click or double-click the speaker icon in the lower-right corner
of your screen. Ensure that the volume is turned up and that the sound is not muted.