Dell XPS /Dimension Gen 2, Owner'S Manual

Page: 72 / 134

72
Solving Problems
www
.dell.com | support.dell.com
Printer Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide .
NOTE:
If you need technical assistance for your printer, contact the printer’s manufacturer.
C HECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange,
the battery charge is low or depleted. Connect the computer to an electrical outlet.
If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the
computer, disconnect the computer from the electrical outlet, and then let the battery and computer
cool to room temperature.
If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See
"Contacting Dell" on page 113.
C HECK THE BATTERY TEMPERATURE — If the battery temperature is below 0° C (32° F), the computer
will not start up.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
C HECK THE A C ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light,
ensure that the light is on.
C
ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET
— Bypass power protection devices,
power strips, and the extension cable to verify that the computer turns on.
E LIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or
other appliances.
A DJUST THE POWER PROPERTIES — See the Dell Help file or search for the keyword standby in the
Help and Support Center . To access help , see page 9.
R ESEAT THE MEMORY MODULES — If the computer power light turns on but the display remains
blank, reinstall the memory modules. See page 87.
C HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and
troubleshooting information.