68
Solving Problems
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The computer does not start up
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
A program stops responding
A program crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
A program is designed for an earlier Windows operating system
E
NSURE
THAT
THE
A C
ADAPTER
IS
FIRMLY
CONNECTED
TO
THE
COMPUTER
AND
TO
THE
ELECTRICAL
OUTLET
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
E
ND
THE
PROGRAM
—
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Applications
.
3
Click the program that is no longer responding.
4
Click
End Task
.
C
HECK
THE
SOFTWARE
DOCUMENTATION
—
If necessary, uninstall and then reinstall the program.
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
The Program Compatibility Wizard configures a program so that it runs in an environment similar to
non-Windows XP operating system environments.
1
Click the
Start
button, point to
All Programs
→
Accessories
, and then click
Program Compatibility
Wizard
.
2
In the welcome screen, click
Next
.
3
Follow the instructions on the screen.
Summary of Contents for XPS /Dimension Gen 2
Page 8: ...8 Contents Macrovision Product Notice 113 Contacting Dell 113 Index 131 ...
Page 30: ...30 Setting Up Your Computer w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 54: ...54 Using PC Cards w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 82: ...82 Solving Problems w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 102: ...102 Adding and Replacing Parts w w w d e l l c o m s u p p o r t d e l l c o m ...
