Dell XPS 710, Owner'S Manual

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Appendix
Clearing Forgotten Passwords
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide .
NOTICE:
This process erases both the system and setup passwords
1
Follow the procedures in "Before You Begin" on page 75.
2
Remove the computer cover (see "Removing the Computer Cover" on page 76).
3
Locate the 2-pin password jumper (PASSWORD) on the system board (see "System Board
Components" on page 79), then remove the jumper plug and set the plug aside.
4
Close the computer cover.
5
Connect your keyboard and mouse, then connect your computer and monitor to electrical outlets and
turn them on.
6
After the Microsoft
®
Windows
®
desktop appears on your computer, turn the computer off:
a
Click Start , then click Turn Off Computer .
b
In the Turn off computer window, click Turn off .
The computer performs a shutdown of the operating system, and then turns off.
NOTE:
Ensure that the computer is off and not in a power management mode. If you cannot shut down the
computer using the operating system, press and hold the power button for 4 seconds.
7
Disconnect the keyboard and mouse, then disconnect the computer and monitor from their electrical
outlets.
8
Press the power button on the computer to ground the system board.
9
Open the computer cover (see "Removing the Computer Cover" on page 76).
NOTICE:
The password jumper plug must be reinstalled on the password jumper pins in order to enable the
password feature.
10
Locate the 2-pin password jumper on the system board (see "System Board Components" on page 79),
and then reinstall the jumper plug to enable the password feature.
11
Replace the computer cover (see "Replacing the Computer Cover" on page 127).
book.book Page 142 Friday, October 27, 2006 4:02 PM