Dell Vostro 3400 Service Manual Download Page 4

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4 Troubleshooting..........................................................................................................................................108

Enhanced Pre-Boot System Assessment — ePSA diagnostics.............................................................................. 108

Running the ePSA Diagnostics............................................................................................................................... 108

Diagnostic LED............................................................................................................................................................... 109
Battery status LED.........................................................................................................................................................109

5 Getting help.................................................................................................................................................111

Contacting Dell................................................................................................................................................................. 111

Contents

Summary of Contents for Vostro 3400

Page 1: ...Dell Latitude 3400 Service Manual Regulatory Model P111G Regulatory Type P111G001 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 03 Rev A00 ...

Page 3: ... Mode 10 USB Power Delivery 10 USB Type C and USB 3 1 10 Intel Optane memory 11 Enabling Intel Optane memory 11 Disabling Intel Optane memory 11 Intel UHD Graphics 620 12 Nvidia GeForce MX130 equivalent 12 3 Removing and installing components 13 Recommended tools 13 Secure Digital Card 13 Base cover 14 Battery 19 Hard drive 23 IO board 27 Touchpad 31 Memory modules 37 WLAN card 39 Solid state driv...

Page 4: ...ter port 100 Camera 102 Palm rest and keyboard assembly 106 4 Troubleshooting 108 Enhanced Pre Boot System Assessment ePSA diagnostics 108 Running the ePSA Diagnostics 108 Diagnostic LED 109 Battery status LED 109 5 Getting help 111 Contacting Dell 111 4 Contents ...

Page 5: ...trostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not...

Page 6: ...e computer is unplugged to ground the system board NOTE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer After working inside your computer About this task After you complete any replacement procedure ensure that you connect any external devic...

Page 7: ...eding to refresh its memory Deep power down mode is expected to reduce standby power consumption by 40 to 50 percent DDR4 Details There are subtle differences between DDR3 and DDR4 memory modules as listed below Key notch difference The key notch on a DDR4 module is in a different location from the key notch on a DDR3 module Both notches are on the insertion edge but the notch location on the DDR4...

Page 8: ...SB 2 0 480 Mbps High Speed 2000 USB 3 0 USB 3 1 Gen 1 5 Gbps Super Speed 2010 USB 3 1 Gen 2 10 Gbps Super Speed 2013 USB 3 0 USB 3 1 Gen 1 SuperSpeed USB For years the USB 2 0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold and yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands The U...

Page 9: ...meras etc USB 2 0 may not be fast enough Furthermore no USB 2 0 connection could ever come close to the 480Mbps theoretical maximum throughput making data transfer at around 320Mbps 40MB s the actual real world maximum Similarly USB 3 0 USB 3 1 Gen 1 connections will never achieve 4 8Gbps We will likely see a real world maximum rate of 400MB s with overheads At this speed USB 3 0 USB 3 1 Gen 1 is ...

Page 10: ...t s about a third the size of an old USB Type A plug This is a single connector standard that every device should be able to use USB Type C ports can support a variety of different protocols using alternate modes which allows you to have adapters that can output HDMI VGA DisplayPort or other types of connections from that single USB port USB Power Delivery The USB PD specification is also closely ...

Page 11: ...orage Technology 3 On the Status tab click Enable to enable the Intel Optane memory 4 On the warning screen select a compatible fast drive and then click Yes to continue enabling Intel Optane memory 5 Click Intel Optane memory Reboot to enable the Intel Optane memory NOTE Applications may take up to three subsequent launches after enablement to see the full performance benefits Disabling Intel Opt...

Page 12: ...lution Multiple Display Support On System eDP internal HDMI Via Optional USB Type C Port VGA DisplayPort External Connectors HDMI 1 4b USB Type C port Nvidia GeForce MX130 equivalent Table 4 Nvidia GeForce MX130 specifications Feature Specifications Graphics memory 2 GB GDDR5 Bus type PCI Express 3 0 Memory Interface GDDR5 Clock Speeds 1122 1242 Boost MHz Maximum Color Depth N A Maximum Vertical R...

Page 13: ...e NOTE The 0 screw driver is for screws 0 1 and the 1 screw driver is for screws 2 4 Secure Digital Card Removing the Secure Digital card Prerequisite 1 Follow the procedure in Before working inside your computer Steps 1 Push the secure digital card to release it from the computer 2 Slide the secure digital card out of the computer 3 Removing and installing components 13 ...

Page 14: ...ures in After working inside your computer Base cover Removing the base cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card Steps 1 Loosen the nine captive screws that secure the base cover to the palmrest and keyboard assembly 14 Removing and installing components ...

Page 15: ...2 Pry the base cover and continue to open the right side of the base cover Removing and installing components 15 ...

Page 16: ...3 Lift the right side of the base cover 1 and remove it off the palmrest and keyboard assembly 2 16 Removing and installing components ...

Page 17: ...Installing the base cover Steps 1 Place the base cover on the palmrest and keyboard assembly 1 Removing and installing components 17 ...

Page 18: ...2 Tighten the nine captive screws that secure the base cover to the palmrest and keyboard assembly 18 Removing and installing components ...

Page 19: ...Do not expose the battery to high temperatures or disassemble battery packs and cells Do not apply pressure to the surface of the battery Do not bend the battery Do not use tools of any kind to pry on or against the battery If a battery gets stuck in a device as a result of swelling do not try to free it as puncturing bending or crushing a Lithium ion battery can be dangerous In such an instance t...

Page 20: ...Remove the SD memory card 3 Remove the base cover Steps 1 Disconnect the battery cable from the system board 2 Remove the four M2x3 screws that secure the battery to the palmrest and keyboard assembly 1 3 Lift the battery off the palmrest and keyboard assembly 2 20 Removing and installing components ...

Page 21: ... Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly 1 2 Replace the four M2x3 screws that secure the battery to the palmrest and keyboard assembly 2 Removing and installing components 21 ...

Page 22: ...3 Connect the battery cable to the system board 22 Removing and installing components ...

Page 23: ... the hard drive assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Disconnect the hard drive cable from the system board 1 2 Peel the tape that secures the hard drive cable to the system board 2 Removing and installing components 23 ...

Page 24: ...he four M2x4 5 screws that secure the hard drive assembly to the palmrest and keyboard assembly 1 4 Lift the hard drive from the slot on the palmrest and keyboard assembly 2 24 Removing and installing components ...

Page 25: ...he screw holes on the hard drive assembly with the screw holes on the palm rest and keyboard assembly 1 2 Replace the four M2x4 5 screws that secure the hard drive assembly to the palm rest and keyboard assembly 2 Removing and installing components 25 ...

Page 26: ...3 Adhere the tape that secures the hard drive cable to the system board 1 4 Connect the hard drive cable to the system board 2 26 Removing and installing components ...

Page 27: ...oard Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the hard drive assembly Steps 1 Open the latch and disconnect the I O board cable from the system board 1 2 Peel the I O board cable from the palm rest and keyboard assembly 2 Removing and installing components 27 ...

Page 28: ... the two M2x3 screws that secure the I O board to the palm rest and keyboard assembly 1 4 Lift the I O board along with the cable off the palm rest and keyboard assembly 2 28 Removing and installing components ...

Page 29: ...eps 1 Using the alignment posts place the I O board on the palm rest and keyboard assembly 1 2 Replace the two M2x3 screws that secure the I O board to the palm rest and keyboard assembly 2 Removing and installing components 29 ...

Page 30: ...3 Adhere the I O board cable to the palm rest and keyboard assembly 1 4 Connect the I O board cable to the system board and close the latch to secure the cable 2 30 Removing and installing components ...

Page 31: ...rerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Remove the three M2x2 screws that secure the touch pad bracket to the palmrest and keyboard assembly 1 2 Lift the touch pad bracket off the palmrest and keyboard assembly 2 and peel the tape that secures the bracket to the palmrest Removing and...

Page 32: ...3 Open the latch and disconnect the touch pad cable from the system board 1 4 Peel the tape that secures the touch pad to the palmrest and keyboard assembly 2 32 Removing and installing components ...

Page 33: ...5 Remove the four M2x2 screws that secure the touch pad to the palmrest and keyboard assembly 1 6 Lift the touch pad off the palmrest and keyboard assembly 2 Removing and installing components 33 ...

Page 34: ...able on the palm rest and keyboard assembly and the gap on either sides of the touch pad is equal Steps 1 Place the touch pad into the slot on the palmrest and keyboard assembly 1 2 Replace the four M2x2 screws that secure the touch pad to the palmrest and keyboard assembly 2 34 Removing and installing components ...

Page 35: ...pe that secures the touch pad to the palmrest and keyboard assembly 1 4 Slide the touch pad cable into its connector on the system board and close the latch to secure the cable 2 Removing and installing components 35 ...

Page 36: ... on the palmrest and keyboard assembly 1 6 Replace the three screws M2x2 that secure the touch pad bracket to the palmrest and keyboard assembly 2 and adhere the tape that secures the bracket to the palmrest 36 Removing and installing components ...

Page 37: ...dules Removing the memory module Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Pry the clips securing the memory module until the memory module pops up 1 2 Remove the memory module from the memory module slot 2 Removing and installing components 37 ...

Page 38: ...e with the tab on the memory module slot 2 Slide the memory module firmly into the slot at an angle 1 3 Press the memory module down until the clips secure it 2 NOTE If you do not hear the click remove the memory module and reinstall it 38 Removing and installing components ...

Page 39: ...fore working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Remove the single M2x3 screw that secures the WLAN card bracket to the system board 1 2 Slide and remove the WLAN card bracket that secures the WLAN cables 2 3 Disconnect the WLAN cables from the connectors on the WLAN card 3 4 Lift the WLAN card away from the connector 4 Removing and...

Page 40: ...ps 1 Insert the WLAN card into the connector on the system board 1 2 Connect the WLAN cables to the connectors on the WLAN card 2 3 Place the WLAN card bracket to secure the WLAN cables to the WLAN card 3 4 Replace the single M2x3 screw to secure the WLAN bracket to the WLAN card 4 40 Removing and installing components ...

Page 41: ...te drive or Intel Optane memory Optional Prerequisites NOTE Disable the Intel Optane memory before removing the Intel Optane memory module from your computer For more information about disabling the Intel Optane memory see disabling Intel Optane memory 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Removing and...

Page 42: ...lide and remove the thermal plate from the solid state drive Intel Optane card slot 3 4 Remove the single M2x2 screw that secures the solid state drive Intel Optane card to the palmrest and keyboard assembly 1 5 Slide and lift the solid state drive Intel Optane card off the palmrest and keyboard assembly 2 42 Removing and installing components ...

Page 43: ...s 1 Slide and insert the tab solid state drive Intel Optane card into the solid state drive Intel Optane card slot 1 2 Replace the single M2x2 screw that secures the solid state drive Intel Optane card to the palmrest and keyboard assembly 2 Removing and installing components 43 ...

Page 44: ...44 Removing and installing components ...

Page 45: ...low the procedure in after working inside your computer Removing the M 2 Solid state drive bracket Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Remove the single M2x3 screw that secures the solid state drive bracket to the palmrest and keyboard assembly 1 2 Remove the solid state drive b...

Page 46: ...ps 1 Align and replace the solid state drive bracket on the palmrest and keyboard assembly 1 2 Replace the single M2x3 screw that secures the solid state drive bracket to the palmrest and keyboard assembly 2 46 Removing and installing components ...

Page 47: ...equisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Remove the single M2x3 screw that secures the thermal plate to the palmrest and keyboard assembly 1 2 Turn the thermal plate over 2 3 Slide and remove the thermal plate from the solid state drive slot 3 Removing and installing components 47 ...

Page 48: ...ove the single M2x2 screw that secures the solid state drive to the solid state drive bracket 1 5 Slide and remove the solid state drive off the solid state drive slot 2 48 Removing and installing components ...

Page 49: ... drive Steps 1 Insert the solid state drive into the solid state drive slot on the system board 1 2 Replace the single M2x3 screw that secures the solid state drive to the solid state drive bracket 2 Removing and installing components 49 ...

Page 50: ...lign and replace the thermal plate on the solid state drive 1 2 4 Replace the single M2x3 screw that secures the thermal plate to the palmrest and keyboard assembly 3 50 Removing and installing components ...

Page 51: ...ing the speakers Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Disconnect the speaker cable from the system board 1 2 Unroute and remove the speaker cable from the routing guides on palm rest and keyboard assembly 2 Removing and installing components 51 ...

Page 52: ...3 Lift the speakers along with the cable off the palm rest and keyboard assembly 52 Removing and installing components ...

Page 53: ...ore replacing the speakers Steps 1 Using the alignment posts and rubber grommets place the speakers in the slots on the palm rest and keyboard assembly 2 Route the speaker cable through the routing guides on the palm rest and keyboard assembly 1 3 Connect the speaker cable to the system board 2 Removing and installing components 53 ...

Page 54: ...inside your computer System fan Removing the system fan Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Disconnect the VGA board cable 1 and the display cable from the system board 2 54 Removing and installing components ...

Page 55: ...2 Unroute the VGA board cable and the display cable from the routing guides on the fan 1 3 Disconnect the fan cable from the system board 2 Removing and installing components 55 ...

Page 56: ...4 Remove the two M2x3 screws that secure the fan to the palmrest and keyboard board assembly 1 5 Lift the fan off the palmrest and keyboard board assembly 2 56 Removing and installing components ...

Page 57: ...lign the screw holes on the fan with the screw holes on to the palm rest and keyboard board assembly 1 2 Replace the two M2 3 screws that secure the fan to the palm rest and keyboard board assembly 2 Removing and installing components 57 ...

Page 58: ...3 Connect the fan cable to the system board 1 4 Route the VGA board cable and the display cable through the routing guides on the fan 2 58 Removing and installing components ...

Page 59: ...5 Connect the VGA board cable 1 and the display cable to the system board 2 Removing and installing components 59 ...

Page 60: ... 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Loosen the four captive screws that secure the heatsink to the system board 1 NOTE Loosen the screws in the order of the callout numbers 1 2 3 4 as indicated on the heatsink 2 Lift the heatsink off the system board 2 60 Removing and installing components ...

Page 61: ... captive screws that secure the heatsink to the system board 2 Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the SD memory card 4 Follow the procedure in after working inside your computer Removing the heatsink discrete Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Removing ...

Page 62: ...atsink 2 Lift the heatsink off the system board 2 Installing the heatsink discrete Steps 1 Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on the system board 1 2 In sequential order as indicated on the heatsink tighten the seven captive screws that secure the heatsink to the system board 2 62 Removing and installing components ...

Page 63: ...board Removing the VGA daughterboard Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Disconnect the VGA daughterboard cable from the system board 1 2 Unroute the VGA board cable from the routing guides on the fan 2 Removing and installing components 63 ...

Page 64: ...3 Remove the two M2x3 screws that secure the VGA daughterboard to the palmrest and keyboard assembly 1 4 Lift the VGA daughterboard away from the system 2 64 Removing and installing components ...

Page 65: ...terboard and align the screw holes on the VGA daughterboard with the screw holes on the palmrest and keyboard assembly 1 2 Replace the two M2x3 screws that secure the VGA daughterboard on the palmrest and keyboard assembly 2 Removing and installing components 65 ...

Page 66: ...3 Route the VGA board cable through the routing guides on the fan 1 and then connect the VGA daughterboard cable to the system board 2 66 Removing and installing components ...

Page 67: ...w the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the system fan 6 Remove the display assembly Steps 1 Open the latch and disconnect the power button board cable from the system 1 2 Unroute the cable from the palmrest and keyboard assembly 2 3 Peel the conductive tape off the power button board 3 Removing and in...

Page 68: ...le M2x3 screw that secures the power button board to the palmrest and keyboard assembly 3 5 Lift the power button board along with the cable off the palmrest and keyboard assembly 2 68 Removing and installing components ...

Page 69: ...Steps 1 Place the power button board into the slot on the palmrest and keyboard assembly 1 2 Replace the single M2x3 screw that secures the power button board to the palmrest and keyboard assembly 2 Removing and installing components 69 ...

Page 70: ...to the power button board 1 4 Affix the power button cable to the palmrest and keyboard assembly 2 5 Slide the power button cable to the system board and close the latch to secure the cable 3 70 Removing and installing components ...

Page 71: ...e in after working inside your computer System board Removing the system board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the Memory 7 Remove the SSD 8 Remove the system fan 9 Remove the heatsink Removing and installing components 71 ...

Page 72: ...Disconnect the following cables from the system board a Power button board 1 b eDP 2 c IO board 3 d Touchpad 4 e Keyboard 5 2 Disconnect the following cables from the system board a DC in 1 2 b Speaker 3 72 Removing and installing components ...

Page 73: ...e three M2x3 screws and two M2x2 screws that secures the system board to the palmrest and keyboard assembly 1 4 Lift the system board off the palm rest and keyboard assembly 2 Removing and installing components 73 ...

Page 74: ...crew hole on the system board with the screw hole on the palmrest and keyboard assembly 1 2 Replace the three M2x3 screws and two M2x2 screws that secures the system board to the palmrest and keyboard assembly 2 74 Removing and installing components ...

Page 75: ...3 Connect the following cables to the system board a DC in 1 2 b Speaker 3 Removing and installing components 75 ...

Page 76: ...4 Connect the following cables to the system board a Power button board 1 b eDP 2 c IO board 3 d Touchpad 4 e Keyboard 5 76 Removing and installing components ...

Page 77: ...he battery 8 Replace the base cover 9 Replace the SD memory card 10 Follow the procedure in after working inside your computer Display assembly Removing the display assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Removing and installing components 77 ...

Page 78: ...e display cable from the connector on the system board 2 3 3 Unroute the display cable from the routing guides on the palmrest and keyboard assembly 1 4 Remove the six M2 5x5 screws that secure the left and right hinges to the system board and palmrest and keyboard assembly 2 78 Removing and installing components ...

Page 79: ...5 Lift the palmrest and keyboard assembly at an angle 1 6 Lift the hinges to release the palmrest and keyboard assembly off the display assembly 2 Removing and installing components 79 ...

Page 80: ...7 Slide and remove the palmrest and keyboard assembly off the display assembly 80 Removing and installing components ...

Page 81: ...8 After performing all the preceding steps you are left with display assembly Removing and installing components 81 ...

Page 82: ...re that the hinges are opened to the maximum before replacing the display assembly on the palmrest and keyboard assembly Steps 1 Align and place the palmrest and keyboard assembly under the hinges on the display assembly 82 Removing and installing components ...

Page 83: ...2 Press the hinges down on the system board and palmrest and keyboard assembly 1 3 Seat the palmrest and keyboard assembly on the display assembly 2 Removing and installing components 83 ...

Page 84: ...ews that secure the left and right hinges to the system board and palmrest and keyboard assembly 1 5 Route the display cable through the routing guides on the palmrest and keyboard assembly 2 84 Removing and installing components ...

Page 85: ...6 Affix the antenna cables to the system board 1 7 Connect the display cable to the connector on the system board 2 Removing and installing components 85 ...

Page 86: ...ng the display bezel Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the display assembly Steps 1 Push both sides of the display hinge cover and lift it from the display back cover 2 Pry the inner edges of the display bezel 86 Removing and installing components ...

Page 87: ...3 Lift the bezel off the display assembly Removing and installing components 87 ...

Page 88: ...Installing the display bezel Steps 1 Align the display bezel with the display back cover 88 Removing and installing components ...

Page 89: ...2 Gently snap the display bezel into place Removing and installing components 89 ...

Page 90: ... procedure in after working inside your computer Display panel Removing the display panel Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the display assembly 7 Remove the display bezel 90 Removing and installing components ...

Page 91: ...ift the display panel and turn it over 2 3 Peel the tape that secures the display cable to the back of the display panel 1 4 Lift the latch and disconnect the display cable from the display panel cable connector 2 5 Lift the display panel away from the display back cover 3 Removing and installing components 91 ...

Page 92: ...se the Stretch SR Tapes from the display panel There is no need to separate the brackets from the display panel 6 After performing all the preceding steps you are left with the display panel 92 Removing and installing components ...

Page 93: ...Installing the display panel Steps 1 Place the display panel on a flat and clean surface Removing and installing components 93 ...

Page 94: ...k of the display panel and close the latch to secure the cable 1 3 Adhere the tape that secures the display cable to the back of the display panel 2 4 Turn the display panel over and place it on the display back cover 3 94 Removing and installing components ...

Page 95: ...ew holes on the display panel with the screw holes on the display back cover 1 6 Replace the six M2x2 and two M2x3 screws that secure the display panel to the display back cover 2 Removing and installing components 95 ...

Page 96: ... 6 Replace the SD memory card 7 Follow the procedure in after working inside your computer Display cable Removing the display cable Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 96 Removing and installing components ...

Page 97: ...y panel Steps 1 Remove the camera cable and the display cable from the routing guides on the display back cover 1 2 2 Peel the adhesive that secures the camera cable 3 3 Lift the camera cable and the display cable off the display back cover Removing and installing components 97 ...

Page 98: ...Installing the display cable Steps 1 Place the display cable and camera cable on the display back cover 98 Removing and installing components ...

Page 99: ...te the display cable and camera cable through the routing guides on the display back cover and antenna assembly 1 2 3 Affix the adhesive that secures the camera cable 3 Removing and installing components 99 ...

Page 100: ...ase cover 7 Replace the SD memory card 8 Follow the procedure in after working inside your computer Power adapter port Removing the power adapter port Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 100 Removing and installing components ...

Page 101: ...adapter port along with its cable off the palmrest and keyboard assembly 4 Installing the power adapter port Steps 1 Place the power adapter port into the slot on the palmrest and keyboard assembly 1 2 Replace the single M2x3 screw that secures the power adapter port to the palmrest and keyboard assembly 2 3 Connect the power adapter cable to the system board 3 4 Removing and installing components...

Page 102: ...king inside your computer Camera Removing the camera Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the display assembly 7 Remove the display bezel 8 Remove the display panel 102 Removing and installing components ...

Page 103: ...camera module 2 3 Lift the camera module from the display back cover 3 1 Follow the below procedure to remove the camera in systems with the Touch functionality 4 Peel the tape that secures the camera off the display back cover 1 5 Lift the camera module from the display back cover 2 Removing and installing components 103 ...

Page 104: ...ps 1 Using the alignment post adhere the camera module on the display back cover 1 2 Route the camera cable through the routing channels 2 3 Connect the camera cable to the camera module 3 104 Removing and installing components ...

Page 105: ...install the camera in systems with the Touch functionality 4 Align and replace the camera module on the display back cover 1 5 Adhere the tape that secures the camera off the display back cover 2 Removing and installing components 105 ...

Page 106: ...cover 7 Replace the SD memory card 8 Follow the procedure in after working inside your computer Palm rest and keyboard assembly Removing the palmrest and keyboard assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 106 Removing and installing components ...

Page 107: ...ly 11 Remove the VGA daughter board 12 Remove the power button board 13 Remove the speakers 14 Remove the system fan 15 Remove the heatsink 16 Remove the system board 17 Remove the display assembly About this task After performing the preceding steps you are left with the palmrest and keyboard assembly Removing and installing components 107 ...

Page 108: ...resent at the computer terminal when the diagnostic tests are performed Running the ePSA Diagnostics About this task Invoke diagnostics boot by either of the methods that are suggested below Steps 1 Power on the computer 2 As the computer boots press the F12 key when the Dell logo is displayed 3 In the boot menu screen use Up Down arrow key to select the Diagnostics option and then press Enter NOT...

Page 109: ...D Blinking Pattern Possible Problem Suggested Resolution Amber White 2 1 CPU failure Replace the system board 2 2 System Board failure included BIOS corruption or ROM error Flash latest BIOS version If problem persists replace the system board 2 3 No Memory RAM detected Confirm that the memory module is installed properly If problem persists replace the memory module 2 4 Memory RAM failure Replace...

Page 110: ... S0 10 Battery Off S0 10 Battery Off S4 S5 0 100 S0 ON System is turned on S4 The system consumes the least power compared to all other sleep states The system is almost at an OFF state expect for a trickle power The context data is written to hard drive S5 OFF The system is in a shutdown state 110 Troubleshooting ...

Page 111: ...e based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service...

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