3
Press
Enter
, or click
OK
.
4
Type
ipconfig
, and then press
Enter
.
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.
For Macintosh users
1
From the Apple menu, navigate to:
About This Mac
>
More Info
2
From the Contents pane, choose
Network
.
3
If you are connected over a wireless network, choose
AirPort
from the Active Services list.
The Router entry is typically the access point.
Locating the printer IP address
•
From the printer, print a network setup page.
In the TCP/IP area, look for
Address
.
•
View the printer settings.
1
From the printer control panel, navigate to:
>
Network Setup
>
TCP/IP
2
Look for
IP Address
.
If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and
y are any two numbers between 0 and 255):
1
Turn off the device that does not have a valid IP address (the laptop, the printer, or both).
2
Turn on the device(s), and then check the IP addresses again.
If the laptop and/or printer still does not receive a valid IP address, then there is a problem with your wireless
network. Try the following:
•
Make sure your access point (wireless router) is turned on and is working.
•
Remove any objects that could be blocking the signal.
•
Temporarily turn off any unnecessary wireless devices on your network and pause any network-intensive
activities, like large file transfers or network games. If the network is too busy, then it is possible that the printer
is not receiving the IP address within the allowed time.
•
Make sure your DHCP server, which may also be your wireless router, is working and is configured to assign IP
addresses. If you are not sure how to do this, then see the documentation that came with your wireless router.
If the printer and computer have valid IP addresses and the network is operating correctly, then continue
troubleshooting.
M
AKE
SURE
THE
WIRELESS
PORT
IS
SELECTED
Note:
This solution applies to Windows users only.
1
Click
, or click
Start
and then click
Run
.
2
In the Start Search or Run box, type
control printers
.
3
Press
Enter
, or click
OK
.
Troubleshooting
151
Summary of Contents for V515W
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