Dell U3023E User Manual Download Page 39

Page: 39 / 94

Setting up the monitor

Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function

NOTE: The maximum number of supported U3023E via MST is subjected

to the bandwith of the USB-C source. Please refer to “

product specific

problems –No image when using USB-C MST

”.

NOTE: Remove the rubber plug when using DP out connector.

Connecting the Monitor for RJ45 Cable (optional)

Summary of Contents for U3023E

Page 1: ...Model U3023E Regulatory model U3023Et Dell UltraSharp 30 USB C Hub Monitor U3023E User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2022 01 Rev A00 ...

Page 3: ...s 16 DP Multi Stream Transport MST modes 17 USB C Multi Stream Transport MST modes 17 Electrical specifications 18 Physical characteristics 19 Environmental characteristics 20 Pin assignments 21 Plug and Play 28 LCD monitor quality and pixel policy 28 Maintenance guidelines 29 Damage to monitor through incorrect cleaning methods 29 Setting up the monitor 30 Connecting the stand 30 Using the tilt s...

Page 4: ...tor for USB C 47 Securing your monitor using Kensington lock optional 49 Removing the monitor stand 50 Wall mounting optional 51 Operating the monitor 52 Power on the monitor 52 Using the joystick control 52 Using the menu launcher 53 Front panel button 55 Using the main menu 56 Using the OSD lock function 72 Initial setup 75 OSD warning messages 76 Setting the maximum resolution 79 Multi Monitor ...

Page 5: ...Contents 5 Appendix 94 FCC notices U S Only and other regulatory information 94 Contacting Dell 94 EU product database for energy label and product information sheet 94 ...

Page 6: ... AC power available in your location Keep the monitor in room temperature Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display Do not subject the monitor to severe vibration or high impact conditions For example do not place the monitor inside a car trunk Unplug the monitor when it is going to be left unused for an extended period of time To avoid electr...

Page 7: ...ent is missing contact Dell For more information see Contact Dell NOTE Some components may be optional and may not ship with your monitor Some features may not be available in certain countries Display Stand riser Stand base Power cable varies by country DisplayPort 1 8 M cable DisplayPort to DisplayPort USB C Gen2 1 0 M cable A to C ...

Page 8: ... usage enabling easier set up with an elegant viewing experience Extensive digital connectivity with DP helps future proof your monitor Single USB C Power Delivery 90W to compatible notebook while receiving video signal USB C and RJ45 ports enable a single cable network connected experience Plug and play capability if supported by your computer On Screen Display OSD adjustments for ease of set up ...

Page 9: ...creases the level of hazard blue light emitted from the screen to make viewing more comfortable for your eyes The Monitor adopts Flicker Free technology which clears the eye visible flicker brings comfort viewing experience and preventing users suffer from eye strain and fatigue PC system that supports DPBS is in Dell website WARNING The possible long term effects of blue light emission from the m...

Page 10: ...entifying parts and controls Front view 1 Label Description Use 1 Power LED indicator Solid white light indicates the monitor is turned on and functioning normally Blinking white light indicates the monitor is in Standby Mode ...

Page 11: ... On Off button To turn the monitor on or off 5 Joystick Use it to control the OSD menu For more information see Operating the monitor 6 Mac address Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your comp...

Page 12: ...e 5 USB C port Video Data Connect to your computer using the USB C cable The USB C port offer the fastest transfer rate and the alternate mode with DP 1 4 support the maximum resolution of 2560 x 1600 at 60 Hz PD 20 V 4 5 A 15 V 3 A 9 V 3 A 5 V 3 A NOTE USB C is not supported on Windows versions that are prior to Windows 10 6 DP port out DP output for MST Multi Stream Transport capable monitor To ...

Page 13: ...r USB device You can use these ports only after you have connected the USB cable A to C or C to C from the computer to the monitor Port with battery icon supports Battery Charging Rev 1 2 12 RJ45 connector Connect Internet You can surf Internet via RJ45 only after you have connected the USB cable A to C or C to C from the computer to the monitor 14 USB C downstream port Port with icon supports 5 V...

Page 14: ... 257025 02 mm2 398 39 in 2 Pixel pitch 0 2505 mm x 0 2505 mm Pixel per inch PPI 101 4 Viewing angle Horizontal 178 typical Vertical 178 typical Brightness 350 cd m typical Contrast ratio 1000 to 1 typical Display screen coating Anti glare treatment of the front polarizer 3H hard coating Backlight LED Response Time Gray to Gray 5 ms Fast mode 8 ms Normal mode Color depth 1 07 billion colors Color g...

Page 15: ...5 Quick Access 1 x USB A USB 3 2 Gen2 10 Gbps downstream with BC 1 2 1 x USB C USB 3 2 Gen2 10 Gbps 15 W downstream Border width edge of monitor to active area Top Left Right Bottom 7 30 mm 7 30 mm 10 50 mm Adjustability Height adjustable stand 150 mm Tilt 5 to 21 Swivel 30 to 30 Pivot 90 to 90 Cable management Yes Dell Display Manager DDM Compatibility Easy Arrange and other key features Security...

Page 16: ...720 x 400 31 47 70 00 28 32 VGA 640 x 480 31 47 60 00 25 18 VESA 640 x 480 37 50 75 00 31 50 VESA 800 x 600 37 88 60 00 40 00 VESA 800 x 600 46 88 75 00 49 50 VESA 1024 x 768 48 36 60 00 65 00 VESA 1024 x 768 60 02 75 00 78 75 MAC 1152 x 864 67 50 75 00 108 00 VESA 1280 x 720 45 00 60 00 74 25 CVT 1280 x 800 49 70 60 00 83 50 VESA 1280 x 1024 64 00 60 00 108 00 VESA 1280 x 1024 80 00 75 00 135 00 ...

Page 17: ...on supported is 2560 x 1600 60 Hz only USB C Multi Stream Transport MST modes OSD Display Info Stream Info USB C Prioritization Maximum number of external monitors that can be supported USB Speed 2560 x 1600 60 Hz 5 4Gbps High Data Speed 0 USB 3 2 Gen2 High Resolution 1 USB 2 0 8 1Gbps High Data Speed 0 USB 3 2 Gen2 High Resolution 2 USB 2 0 8 1Gbps DSC High Data Speed 2 USB 3 2 Gen2 High Resoluti...

Page 18: ...s defined in Energy Star 8 0 version TEC Total energy consumption in kWh as defined in Energy star 8 0 version This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals you ordered and shall have no obligation to update such information Accordingly the customer should not rely upon this informat...

Page 19: ...e DP to DP 1 8 M cable USB 3 2 Gen2 A to C 1 0M cable USB 3 2 Gen2 C to C 1 0 M cable Dimensions with stand Height extended 622 70 mm 24 52 in Height compressed 472 70 mm 18 61 in Width 655 90 mm 25 82 in Depth 230 00 mm 9 06 in Dimensions without stand Height 418 60 mm 16 48 in Width 655 90 mm 25 82 in Depth 53 00 mm 2 09 in Stand dimensions Height extended 483 30 mm 19 03 in Height compressed 43...

Page 20: ...registration status by country TCO Certified TCO Certified Edge RoHS Compliant BFR PVC Free monitor excluding external cables Meets NFPA 99 leakage current requirements Arsenic Free glass and Mercury Free for the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating 5 to 90 non condensing Altitude...

Page 21: ...port in Pin number 20 pin side of the connected signal cable 1 ML3 n 2 GND 3 ML3 p 4 ML2 n 5 GND 6 ML2 p 7 ML1 n 8 GND 9 ML1 p 10 ML0 n 11 GND 12 ML0 p 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Page 22: ...Pin number 20 pin side of the connected signal cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Page 23: ...2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5 V POWER 19 HOT PLUG DETECT ...

Page 24: ...port Pin Signal Pin Signal A1 GND B12 GND A2 SSTXp1 B11 SSRXp1 A3 SSTXn1 B10 SSRXn1 A4 VBUS B9 VBUS A5 CC1 B8 SBU2 A6 Dp1 B7 Dn1 A7 Dn1 B6 Dp1 A8 SBU1 B5 CC2 A9 VBUS B4 VBUS A10 SSRXn2 B3 SSTXn2 A11 SSRXp2 B2 SSTXp2 A12 GND B1 GND ...

Page 25: ... 3A compatible NOTE The monitor s USB ports work only when the monitor is on or in Standby Mode On in Standby Mode if the USB cable A to C or C to C is plugged in the USB ports can work normally Otherwise follow the OSD setting of Other USB Charging if the setting is On in Standby Mode then USB work normally otherwise USB is disabled If you turn off the monitor and then turn it on the attached per...

Page 26: ... 4 GND 4 GND 5 StdA_SSRX 5 StdA_SSRX 6 StdA_SSRX 6 StdA_SSRX 7 GND_DRAIN 7 GND_DRAIN 8 StdA_SSTX 8 StdA_SSTX 9 StdA_SSTX 9 StdA_SSTX Shell Shield Shell Shield RJ45 Port Connector Side PHY SIDE CABLE SIDE RJ45 GREEN GREEN ORANGE SHIELD GROUND 2kV 1000pF Pin Signal Pin Signal 1 TD1 8 TD3 2 TD1 9 TD4 3 TD2 10 TD4 4 TD2 11 GREEN_ORANGE 5 CT 12 GREEN_ORANGE 6 CT 13 GREEN 7 TD3 14 GREEN ...

Page 27: ... S3 only and UEFI PXE Boot function UEFI PXE Boot is not supported on Dell Desktop PC s except for OptiPlex 7090 3090 Ultra Desktop these 3 features depend on BIOS settings and version of the OS Functionality may vary with Non Dell PC s UEFI stands for Unified Extensible Firmware Interface RJ45 Connector LED Status Left LED Right LED LED Color Description Right LED Amber or Green Speed indicator A...

Page 28: ...tings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the monitor LCD monitor quality and pixel policy During the LCD monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or...

Page 29: ...en CAUTION Do not use detergents of any kind or other chemicals such as benzene thinner ammonia abrasive cleaners alcohol or compressed air Do not directly spray the cleaning solution or even water on the surface of the monitor Directly spraying liquid onto the panel will roll down to the bottom of the panel and corrode the electronics resulting in permanent damage Instead apply solution or water ...

Page 30: ... stand shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that are included with the stand To attach the monitor stand 1 Open the front flap of the box to get the stand riser and stand base 2 Align and place the stand riser on the stand base 3 Open the screw handle at the bottom of the stand base and turn it clockwise to ...

Page 31: ...e the screw handle 1 2 3 5 Open the protective cover on the monitor to access the VESA slot on the monitor 6 Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place ...

Page 32: ...tor 7 Hold the stand riser and lift the monitor carefully then place it on a flat surface NOTE Hold the stand riser firmly when lifting the monitor to avoid any accidental damage 8 Lift the protective cover from the monitor ...

Page 33: ...ere included with the stand Tilt swivel and vertical extension With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle 5 30 30 150 mm 21 NOTE The stand is detached when the monitor is shipped from the factory Rotating the display Before you rotate the display extend the display vertically until the top of the stand riser and then tilt the display back...

Page 34: ...r with a non Dell computer go to the graphics card manufacturer s website or your computer manufacturer website for information on how to rotate the contents of your display To configure the Display Settings 1 Right click on the Desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an AMD graphics card select the Rotation tab and set the preferred rotation 4 If yo...

Page 35: ... all necessary cables to your monitor and computer see Connecting your monitor for cable attachment organize all cables as shown above If your cable is not able to reach your PC you may connect directly to the PC without routing through the slot on the monitor stand ...

Page 36: ...r USB cable and the USB C cable from your monitor to the computer 3 Turn on your monitor 4 Select the correct input source from the OSD Menu on your monitor and then turn on your computer NOTE U3023E default setting is DisplayPort 1 4 A DisplayPort 1 1 Graphic card may not display normally Please refer to product specific problems No image when using DP connection to the PC to change default setti...

Page 37: ...nnecting the monitor for DP Multi Stream Transport MST function NOTE Supports the DP MST feature To make use of this feature your PC Graphics Card must be certified to at least DP1 2 with MST option NOTE Remove the rubber plug when using DP out connector ...

Page 38: ... USB C or DisplayPort 1 4 alternatively Supports USB Power Delivery PD with profiles up to 90 W NOTE Regardless of the power requirement actual power consumption of your laptop or the remaining power runtime in your battery the Dell U3023E monitor is designed to supply power delivery of up to 90 W to your laptop Rated power on laptops that have USB C with Power Delivery Maximum charging power 45 W...

Page 39: ...T Function NOTE The maximum number of supported U3023E via MST is subjected to the bandwith of the USB C source Please refer to product specific problems No image when using USB C MST NOTE Remove the rubber plug when using DP out connector Connecting the Monitor for RJ45 Cable optional ...

Page 40: ...tor power button This feature is compatible with Dell OptiPlex 7090 3090 Ultra platform and is only supported over USB C interface USB C OptiPlex 7090 3090 Ultra USB C To make sure the DPBS function works for the first time you should do the following steps for Dell OptiPlex 7090 3090 Ultra platform in the Control Panel NOTE DPBS only supports the port with icon 1 Go to Control Panel ...

Page 41: ... and Sound followed by Power Options 3 Go to System Settings 4 In the drop down menu of When I press the power button there are a few options for selection namely Do nothing Sleep Hibernate Shut down and you can select Sleep Hibernate Shut down ...

Page 42: ...42 Setting up the monitor NOTE Do not select Do nothing otherwise monitor power button cannot sync with PC system power state ...

Page 43: ...tely 6 seconds and both the PC and monitor will turn OFF 5 Press either the monitor power button or PC power button both the PC and monitor will turn ON The PC system power state is in sync with the monitor power button NOTE When the monitor and PC are both at power OFF state at first time it is recommended that you turn ON the monitor first then connect the USB C cable from the PC to the monitor ...

Page 44: ...r state of system ON New Power state of monitor OFF New Power state of system OFF 1 2 1 2 USB C USB C USB C USB C USB C USB C Initial system power state OFF Initial system power state ON Press PC Monitor power button Press PC Monitor power button When the monitor and PC power state are both ON while you press and hold 4 seconds on monitor power button the screen prompt will ask if you would like t...

Page 45: ...he monitor 45 Slide to shut down your PC When the monitor and PC power state are both ON while you press and hold 10 seconds on monitor power button the PC will shut down PC will shut down Press and hold 10s USB C ...

Page 46: ... manually press the power button on Monitor 2 to turn it ON USB C System power state ON Monitor 1 Monitor 2 DP in USB C DP out Similarly a PC is connected to two monitors in an initially ON power state and the PC system power state is in sync with Monitor 1 power button When you press the Monitor 1 or PC power button both the Monitor 1 and PC turns OFF Meanwhile the Monitor 2 will be in Standby mo...

Page 47: ...nd two monitors are in an initially ON power state by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC Monitor 1 and Monitor 2 NOTE DPBS only supports the port with icon Monitor 1 System power state ON USB C port 1 Monitor 2 USB C port 2 USB C USB C System power state OFF Pressing power button on Monitor 1 or 2 Monitor 1 Monitor 2 USB C port 1 USB C port 2 USB C USB C ...

Page 48: ...tially OFF power state by pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC Monitor1 and Monitor 2 Monitor 1 Monitor 2 USB C port 1 USB C port 2 System power state OFF USB C USB C Pressing power button on Monitor 1 or 2 Monitor 1 Monitor 2 USB C port 1 USB C port 2 System power state ON USB C USB C ...

Page 49: ... bottom of the monitor See Security lock slot For more information on using the Kensington lock purchased separately see the documentation that is shipped with the lock Secure your monitor to a table using the Kensington security lock NOTE The image is for the purpose of illustration only Appearance of the lock may vary ...

Page 50: ...he following instructions are applicable only for the stand that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor 2 3 ...

Page 51: ...shion on a stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall as instructed in the documentation that shipped with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mount bracket with minimum wei...

Page 52: ...n to turn on the monitor Using the joystick control To modify the OSD adjustments using the joystick control on the rear end of the monitor do the following 1 Press the joystick to open the OSD Menu Launcher 2 Move the joystick up down left right to toggle between the OSD menu options ...

Page 53: ...her For right and left navigation For up and down navigation Using the menu launcher Press the joystick to open the OSD menu launcher Preset Modes Menu Launcher Toggle the joystick Up to open the Main Menu Toggle the joystick Left or Right to select the desired Shortcut Keys Toggle the joystick Down to Exit ...

Page 54: ...ion USB switch Shortcut key 1 Select to switch between the USB upstream sources in PBP mode Input Source Shortcut key 2 Sets the Input Source Preset Modes Shortcut key 3 Allows to choose from a list of Preset color modes Brightness Contrast Shortcut key 4 To directly access the Brightness Contrast adjustment sliders PIP PBP Mode Shortcut key 5 Use this button to choose from a list of PIP PBP Exit ...

Page 55: ...e image settings Front panel Description 1 Up Down Use the Up increase and Down decrease buttons to adjust items in the OSD menu 2 Previous Use the Previous button to go back to the previous menu 3 Next Use the Next button to confirm your selection 4 Tick Use the Tick button to confirm your selection ...

Page 56: ...ightness Adjusts the luminance of the backlight Range 0 100 Move the joystick Up to increase brightness Move the joystick Down to decrease brightness Contrast Adjust the Brightness first and then adjust Contrast only if further adjustment is necessary Move the joystick Up to increase contrast and move the joystick Down to decrease contrast Range 0 100 The Contrast function adjusts the degree of di...

Page 57: ...t connector Press the joystick button to confirm the selection HDMI Select the HDMI input when you are using the HDMI connector Press the joystick button to confirm the selection Auto Select Allows you to scan for available input sources Press to select this function Auto Select for USB C Press to select these functions Prompt for Multiple Inputs always show Switch to USB C Video Input message for...

Page 58: ...Custom Color Color Space Color Temp Exit Movie UltraSharp 30 Monitor Color Brightness Contrast Preset Modes Input Color Format Reset Color Input Source Display PIP PBP Personalize Others Menu USB Standard Default Color setting This monitor uses a low blue light panel and is certified by TUV to reduce blue light output and create a more relaxing and less stimulating image while reading content on t...

Page 59: ...dia player that supports RGB output YCbCr Select this option if your media player supports only YCbCr output YCbCr RGB Exit Color Brightness Contrast UltraSharp 30 Monitor Preset Modes Input Color Format Reset Color Input Source Display PIP PBP Personalize Others Menu USB Hue Use joystick Up or Down to adjust the Hue from 0 to 100 NOTE Hue adjustment is available only for Movie and Game mode Satur...

Page 60: ...stick up and down to adjust the sharpness from 0 to 100 Response Time Allows you to set the Response Time to Normal or Fast MST DP Multi Stream Transport Set to ON enables MST DP out Set to OFF disables MST function NOTE When DP USB C upstream cable and DP downstream cable is connected monitor will set MST ON automatically this action will only be done once after Factory Reset or Display Reset Ple...

Page 61: ...nd An OSD option Multi Monitor Sync will be created in Display Menu to allow user to enable disable syncing Exit UltraSharp 30 Monitor Sharpness Response Time Aspect Ratio Color Display MST Oﬀ On Reset Display USB C Prioritization Multi Monitor Sync Brightness Contrast Input Source PIP PBP Personalize Others Menu USB Reset Display Resets all settings under the Display menu to the factory defaults ...

Page 62: ...ow displaying image from another input source Exit PIP PBP Personalize Others UltraSharp 30 Monitor PIP PBP Mode Oﬀ Menu Input Source Display Color Brightness Contrast USB Main Window Sub Window USB C DP USB C DP NOTE The images under PBP will be displayed at the center of the screen not full screen ...

Page 63: ...us Description PIP PBP Mode Adjusts the PIP or PBP Picture by Picture mode You can disable this feature by selecting Off Exit UltraSharp 30 Monitor PIP PBP Personalize Others PIP PBP Mode Oﬀ Menu Input Source Display Color Brightness Contrast USB ...

Page 64: ...ntrast Sub PIP PBP Sub Menu Input Source Display Color Brightness Contrast USB USB Switch Select to switch between the USB upstream sources in PBP mode Move the joystick to switch among USB upstream sources in PBP mode Video Swap Select to swap videos between main window and sub window in PBP mode Move the joystick to swap main window and sub window Audio Allows you to set the audio source from th...

Page 65: ...nected upstream port is active Exit UltraSharp 30 Monitor USB C 2 USB C 2 PIP PBP USB DP assign to HDMI assign to Select Aﬃcher guide conﬁg KVM Personalize Others Menu Input Source Display Color Brightness Contrast NOTE To prevent data damage or loss before changing USB upstream ports make sure that no USB storage devices are in use by the computer connected to the monitor s USB upstream port Show...

Page 66: ...Contrast PIP PBP Personalize Others USB Language Set the OSD display to one of eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Rotation Rotates the OSD by 0 90 270 degrees You can press the joystick to rotate each time Transparency Select this option to change the menu transparency by moving the joystick up or down Range 0 100 Timer OSD Hol...

Page 67: ... the Menu buttons Power Button Through OSD to lock the Power button Menu Power Buttons Through OSD to lock the all of Menu and Power buttons Disable Move the joystick left and hold for 4 seconds Reset Menu Resets all settings under the Reset Menu to the factory defaults Press to select this function Personalize Exit Personalize Others Shortcut Key 1 USB Switch Shortcut Key 2 Input Source Shortcut ...

Page 68: ...isable USB C Charging 90W charging function during monitor power off mode NOTE When this function is enabled you will be able to charge your notebook or mobile devices through the USB C cable even when the monitor is powered Off Other USB Charging Allows you to enable or disable Other USB Charging function during monitor Standby Mode NOTE When this function is enabled you will be able to charge yo...

Page 69: ...ice Tag CN073K0 DDC CI On LCD Conditioning Oﬀ ENERGY STAR UltraSharp 30 Monitor Select Self Diagnostics Select Input Source Display Color Brightness Contrast PIP PBP Personalize USB Display Info Displays the monitor s current settings Press to select this function UltraSharp 30 Monitor Input Source Resolution USB Steeam Info USB Upstream USB C 2560 x 1600 60 Hz 24 bit 3 1 5 4Gbps USB C1 Model Firm...

Page 70: ...Self Diagnostics Reset Others Factory Reset Firmware Service Tag DDC CI LCD Conditioning Input Source Display Color Brightness Contrast PIP PBP Personalize USB LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run You can enable this feature by selecting On Exit Oﬀ On UltraSharp 30 Monitor Others Menu Display I...

Page 71: ...on to run the built in diagnostics see Built in diagnostics Reset Others Resets all settings under the Others menu to the factory defaults Press to select this function Factory Reset Restores all preset values to the factory default settings These are also the settings for ENERGY STAR tests Exit ENERGY STAR Oﬀ M3T101 CN073K0 On UltraSharp 30 Monitor Select Others Menu Display Info Select Self Diag...

Page 72: ...Button Menu Power Buttons Disable Menu Buttons Exit UltraSharp 30 Monitor Input Source Menu Rotation Transparency Language Timer Lock Reset Menu Display Color Brightness Contrast PIP PBP Personalize Others USB The following message appears Are you sure you want to lock the Menu Buttons To unlock the Button refer to the User s Guide Yes No 2 Select Yes to lock buttons Once locked pressing any contr...

Page 73: ...ect Option Select one of the following options Options Description 1 Menu button lock Select this option to lock OSD menu function 2 Power button lock Use this option to lock power button This will prevent the user to turn off the monitor using the power button 3 Menu and power button lock Use this option to lock OSD menu and power button to turn off the monitor ...

Page 74: ...ng table describes the options to unlock the front panel control buttons Select Option Options Description 1 Menu button unlock Use this option to unlock OSD menu function 2 Power button unlock Use this option to unlock power button to turn off the monitor 3 Menu and power button unlock Use this option to unlock OSD menu and power button to turn off the monitor ...

Page 75: ...s Yes No When you select Yes to reset to default settings the following message will appear UltraSharp 30 Monitor Select Yes to enable the following function s Always on USB C Charging Other USB Charging When Yes is selected power consumption will increase When No is selected It will comply with ENERGY STAR requirements Individual settings can be changed in the Menu Yes No ...

Page 76: ...e by this monitor Recommended mode is 2560 x 1600 You can see the following message before the DDC CI function is disabled The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function Yes No When the monitor enters the Standby Mode the following message will appear Going into Standby mode Activate the computer and wake up the monitor to gai...

Page 77: ... C 90W Auto Select OSD items of On in Standby Mode in Personalize feature the following message will appear Changing to this setting without symbol will increase power consumption Do you want to continue Yes No If adjust the Brightness level above the default level over 75 the following message will appear Adjusting to this value will increase power consumpiton above the default level Do you want ...

Page 78: ...log box as shown below appears No DP Cable The display will go into Standby Mode in 4 minutes www dell com U3023E or No HDMI Cable The display will go into Standby Mode in 4 minutes www dell com U3023E or No USB C Cable The display will go into Standby Mode in 4 minutes www dell com U3023E For more information see Troubleshooting ...

Page 79: ...isplay Settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 2560 x 1600 4 Click Apply If you do not see 2560 x 1600 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to https www dell com support enter your service tag and download t...

Page 80: ...tio Color Display MST Oﬀ On Reset Display USB C Prioritization Multi Monitor Sync Brightness Contrast Input Source PIP PBP Personalize Others Menu USB If Monitor 2 supports Multi Monitor Sync its MMS option will automatically be set to On for syncing as well If syncing of OSD settings across monitors is not preferred this feature can be disabled by setting MMS option of any of the monitor to Off E...

Page 81: ...y start if MMS is On All monitor should synchronize settings from Monitor 1 Exit UltraSharp 30 Monitor Sharpness Response Time Aspect Ratio Color Display MST Oﬀ On Reset Display USB C Prioritization Multi Monitor Sync Brightness Contrast Input Source PIP PBP Personalize Others Menu USB After first synchronization subsequent syncing is driven by changes to the predefined group of OSD settings from ...

Page 82: ...ter To ensure proper Self test operation remove all digital and the analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown below will ...

Page 83: ...RGY STAR UltraSharp 30 Monitor Select Self Diagnostics Select Input Source Display Color Brightness Contrast PIP PBP Personalize USB To Run the Built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Select OSD items of Self Diagnostics in Others feature 3 Press the joystick button to start the diagnostics A gray screen is displayed 4 Observe if the ...

Page 84: ...oken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Missing Pixels LCD screen has spots Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at https www dell com pixelguideline...

Page 85: ...e computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong Color Picture color not good Try different Preset Modes in Color settings OSD Adjust R G B value under Custom Color in Color menu OSD Change the Input Color Format to RGB or YCbCr in the Color settings OSD Run the built in diagnostics Image retention from a static image left on the monit...

Page 86: ...ving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Connect the signal cable again if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due to different video formats aspect ratio of DVDs the monitor may display in full screen Run the ...

Page 87: ... power adaptor it may not charge with the USB C connection Ensure that you use only Dell approved adapter or the adapter that comes with the product Ensure that the USB C cable is not damaged Intermittent charging when using USB C connection to computer laptop and so on Intermittent charging Check if the maximum power consumption of device is over 90 W Ensure that you use only Dell approved adapte...

Page 88: ... if the LED is not lit First power off the Computer and unplug the Type C cable and power cord of the monitor Then power on the computer plug in the monitor power cord and Type C cable U3023E cannot set to 2560 x 1600 60Hz in Daisy chain mode in DP1 2 DSC Disable 2nd monitor displayed image cannot set at 2560 x 1600 60Hz when set MST On and USB C Prioritization High Data Speed Switch USB C Priorit...

Page 89: ...itor U3023E no displayed image when 1st monitor non DSC connected to Discrete Graphic Card E g Nvidia with DSC Enable Two monitors connected in Daisy chain 2nd monitor U3023E no displayed image when set MST On and USB C Prioritization High Data Speed Connect U3023E as 1st Monitor U3023E as 2nd monitor cannot display 2560 x 1600 image when 1st monitor non DSC connected to Intel Graphic Card with DP...

Page 90: ...S turn off Can t adjust Brightness Contrast through Dell Display Manager DDM 2 or 3 monitors connected in daisy chain when MMS is On some functions of the 2nd or 3rd monitors may not work on DDM Set Multi Monitor Sync MMS turn off Or adjust Brightness contrast through OSD U3023E as 2nd monitor no displayed image when 1st monitor with USB C cable connected to Nvidia Graphic Card DSC Enable with Sal...

Page 91: ...onitor 3x U3023E connected in MST mode encountered flicker issue 3x U3023E connected in MST mode encountered flicker issue for 1 second during Shutdown Reboot Unplug plug Sleep Wakeup Intel Graphic card driver limitation 1st monitor Non DSC connected 2nd monitor U3023E DSC cannot reach native resolution for 2nd monitor 1st monitor Non DSC connected 2nd monitor U3023E DSC cannot reach native resolu...

Page 92: ...mode DSC disable and High Data Speed encountered hang five minutes issue Three monitors connected in Daisy chain 1st monitor connect USB C cable with platform and 2nd and 3rd monitor with DP cable when set MST On and USB C Prioritization High Data Speed and DSC Disable Restart platform or unplug and plug USB C cable encounter hang five minutes issue Connect 2 U3023E monitor at DSC disable and USB ...

Page 93: ...Check that your computer is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Wireless USB peripherals stop working when a USB 3 0 device is plugged in Wireless USB peripherals responding slowly or only working as the dist...

Page 94: ...vice options Availability varies by country and product and some services may not be available in your area To get online monitor support content See https www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Go to https www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom right corner of ...

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