About this task
NOTE:
If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re enabled after the BIOS
update is completed.
Steps
1. Restart the computer.
2. Go to
Dell.com/support
.
●
Enter the
Service Tag
or
Express Service Code
and click
Submit
.
●
Click
Detect Product
and follow the instructions on screen.
3. If you are unable to detect or find the Service Tag, click
Choose from all products
.
4. Choose the
Products
category from the list.
NOTE:
Choose the appropriate category to reach the product page.
5. Select your computer model and the
Product Support
page of your computer appears.
6. Click
Get drivers
and click
Drivers and Downloads
.
The Drivers and Downloads section opens.
7. Click
Find it myself
.
8. Click
BIOS
to view the BIOS versions.
9. Identify the latest BIOS file and click
Download
.
10. Select your preferred download method in the
Please select your download method below
window, click
Download File
.
The
File Download
window appears.
11. Click
Save
to save the file on your computer.
12. Click
Run
to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
Updating BIOS on systems with BitLocker enabled
CAUTION:
If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it
will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the
system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an
unnecessary operating system re-install. For more information on this subject, see Knowledge Article:
www.dell.com/support/article/sln153694
Updating your system BIOS using a USB flash drive
About this task
If the computer cannot load into Windows but there is still a need to update the BIOS, download the BIOS file using another
computer and save it to a bootable USB flash drive.
NOTE:
You must use a bootable USB flash drive. For more information, see the knowledge base article
.
Steps
1. Download the BIOS update .exe file to another computer.
2. Copy the .exe file onto the bootable USB flash drive.
3. Insert the USB flash drive into the computer that requires the BIOS update.
4. Restart the computer and press F12 when the Dell logo appears to display the One Time Boot Menu.
5. Using arrow keys, select
USB Storage Device
and press Enter.
6. The computer restarts to a Diag C:\> prompt.
7. Run the file by typing the complete filename and press Enter.
8. The BIOS Update Utility is displayed. Follow the on-screen instructions.
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System setup
