4
Replace the failed SD card with a new SD card.
5
Install the system cover.
6
Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
7
Enter System Setup, and ensure that the
Internal SD Card Port
and
Internal SD Card Redundancy
modes are set to the needed
modes.
Verify that the correct SD slot is set as
Primary SD Card
.
8
Check if the SD card is functioning properly.
9
If the
Internal SD Card Redundancy
option is set to
Enabled
at the time of the SD card failure, the system prompts you to perform a
rebuild.
NOTE:
The rebuild is always sourced from the primary SD card to the secondary SD card.
Troubleshooting an optical drive
Prerequisite
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Steps
1
Try using a different CD or DVD.
2
If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and the drive's SATA port are
enabled.
3
Run the appropriate diagnostic test.
4
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5
If installed, remove the bezel.
6
Remove the system cover.
7
Ensure that the interface cable is securely connected to the optical drive and to the controller.
8
Ensure that a power cable is properly connected to the drive.
9
Install the system cover.
Next step
If the problem persists, see the Getting help section.
Related link
Getting help
Using system diagnostics
Troubleshooting a tape backup unit
Prerequisite
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Steps
1
Use a different tape cartridge.
2
Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See your tape drive documentation
for more information about device drivers.
3
Reinstall the tape-backup software as instructed in the tape-backup software documentation.
4
Ensure that the interface cable of the tape drive is connected to the external port on the controller card.
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Troubleshooting your system
