support.dell.com
Checking Inside the Computer
7-17
8.
Reconfigure the card according to the instructions in the card's documentation.
Is the problem resolved?
Yes.
The memory configuration of the card was incorrect. You have fixed the
problem.
No.
Go to step 9.
9.
Remove all expansion cards.
See “Removing an Expansion Card” in Chapter 8 for information on removing
expansion cards.
10. Replace the computer cover, reconnect the system to the electrical outlet, and
turn on the system.
11. Enter the System Setup program, and update the system configuration
information.
See “Using the System Setup Program” in the
User's Guide for instructions.
For any ISA expansion cards, run the RCU and update the configuration informa-
tion. See “Using the Resource Configuration Utility” in the
User's Guide for
instructions.
12. Run the RAM test group in the Dell Diagnostics.
See Chapter 5, “Running the Dell Diagnostics.”
Did the tests run successfully?
Yes.
Go to step 13.
No.
See Chapter 10, “Getting Help,” for information on obtaining technical
assistance.
13. Turn off the system, including any attached peripherals, and disconnect the sys-
tem from the electrical outlet.
14. Remove the computer cover, reinstall one of the expansion cards you removed in
step 9, and repeat steps 10 through 12.
15. Repeat steps 13 and 14 for each of the remaining expansion cards that you
removed in step 9.
Have you reinstalled all of the expansion cards without encountering a test
failure?
Yes.
You have fixed the problem.
No.
See Chapter 10, “Getting Help,” for information on obtaining technical
assistance.
905grbk0.book Page 17 Friday, September 1, 2000 9:30 AM
