support.dell.com
Checking Inside the Computer
7-21
6.
Replace the computer cover, reconnect the system to an electrical outlet, and
turn on the system.
Did the tests run successfully?
Yes.
The video expansion card is faulty. See Chapter 10, “Getting Help,” for
instructions on obtaining technical assistance.
No.
See Chapter 10, “Getting Help,” for instructions on obtaining assistance.
Troubleshooting the System Board
A system board problem can result from a defective system board component, a
faulty power supply, or a defective component connected to the system board. If an
error message indicates a system board problem, follow these steps to troubleshoot
the problem:
1.
Turn off the system, including any attached peripherals, and disconnect the sys-
tem from its electrical outlet.
CAUTION: See “Protecting Against Electrostatic Discharge” in the safety
instructions at the front of this guide.
2.
Remove the computer cover.
See “Removing the Computer Cover,” found earlier in this chapter.
3.
Reseat the DIMMs in their sockets.
See “Adding Memory,” in Chapter 8, for instructions on removing and replacing
DIMMs.
4.
Replace the computer cover, reconnect the system to the electrical outlet, and
turn on the system.
Is the problem resolved?
Yes.
You have fixed the problem.
No.
Go to step 5.
5.
Remove all expansion cards except the SCSI host adapter card and the video
expansion card (if they are installed).
6.
Replace the computer cover, reconnect the system to the electrical outlet, and
turn on the system.
7.
For any ISA expansion cards, run the RCU and update the configuration
information.
See “Using the Resource Configuration Utility” in the
User's Guide for
instructions.
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