9
Technical Support
This chapter contains the following sections:
•
The iSupport Website
•
Accessing iSupport Services
•
Requesting a Hardware Replacement
•
Contacting Technical Support
The iSupport Website
iSupport provides a range of documents and tools to assist you with effectively using Dell Networking
equipment and mitigating the impact of network outages. Through iSupport you can obtain technical
information regarding Dell Networking products, access to software upgrades and patches, and open and
manage your Tech Support cases. Dell Networking iSupport provides integrated, secure access to these
services.
Accessing iSupport Services
The URL for iSupport is
http://www.force10networks.com/ CSPortal20/Main/Login.aspx
.
You must have a userid and password to access iSupport services.
1.
On the Dell Networking Support page, click the
Account Request
link.
2.
Fill out the User Account Request form and click
Send
. You will receive your userid and password by
E-mail.
3.
To access iSupport services, click the
LOGIN
link and enter your userid and password.
Technical Support
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