Dell Multifunction Laser Printer 5535dn, Service Manual

Page: 73 / 657

Diagnostic information
2-41
242.52 Tray 2 pick motor
overrun failure
Source = Tray 2
The Pick motor encoder
continues to detect pulses after
the motor was turned off. 1. Check all connections on
the pick arm assembly.
2. Check all connections on
the system card assembly.
3. Replace the pick arm
assembly if problem
242.33 Tray 2 not ready
Source = Tray 2
Tray was not properly pushed
into the machine. 1. Check the size sensing
fingers on the media tray
for damage
2. Replace the media tray
assembly if problem
remains.
3. Check the switch (media
size) for proper connection.
4. Replace the switch (media
size) if problem remains.
242.34 Empty tray pick
attempted
Source = Tray 2
The pick arm attempted to pick
with no media in the tray. 1. Check the media out
actuator for damage.
2. Replace the media out
actuator if problem
242.36 Sensor (pass through)
static jam Media remains on the sensor
(input) during the warm up
sequence. Go to sensor (pass through)
static jam service check.
242.37 Sensor (pass through)
late jam The media is late reaching the
sensor (pass through) within
the specified time. Go to sensor (pass through)
late jam service check.
242.39 Media tray pulled jam A media tray above the source
tray was pulled during the
printing process. 1. Remove all media present
in media path.
2. Close all media trays.
242.40 Sensor (pass through)
lingering jam Media reached the sensor
(pass through) within the
specified time but did not clear
it within the specified time. Go to sensor (pass through)
lingering jam service check.
Error
code or
message
Error contents Description/Action Possible repair actions
remains. Go to “Pick arm
assembly removal” on
page 4-29
.
Go to “Switch (media
size) assembly removal”
on page 4-45
.
remains. Go to “Media out
actuator removal” on
page 4-23
.
static jam service check” on
Source = Tray 2 See “Sensor (pass through)
page 2-143 .
Source = Tray 2 See “Sensor (pass through)
late jam service check” on
page 2-141
.
Source = Tray 2 See “Sensor (pass through)
on page 2-142 .
lingering jam service check”