Dell Multifunction Laser Printer 5535dn, Service Manual

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Service Manual
Step Check Yes No
1 Check the original document condition.
Is the original document free of paper clips and staples as
well as damage such as creases, tears, holes or excessive
wear?
Go to step 2. Remove damaged
original document
and replace with a
new undamaged
original document.
Perform a ADF
test. If the problem
remains, go to
step 2.
2 Check the media path for contaminates.
Is the media path free of excess media dust and foreign
objects such as paper clips and staples?
Go to step 3. Remove all
contaminates from
the media path.
3 Check the sensor (ADF media exit) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch
SCANNER TESTS.
3. Touch Sensor Tests.
4. Observe the line “sensor (ADF media exit)
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked?
Go to step 5. Go to step 4.
4 Check the sensor (ADF media exit) for proper connection.
Is the above component properly connected?
Replace the
sensor (ADF
media exit).
Go to Go to
Replace the
connection.
5 Check the ADF transport drive motor assembly for proper
connection.
Is the above component properly connected?
Replace the ADF
transport drive
motor assembly. Replace the
connection.
6 Place an undamaged document in the ADF, and perform a
ADF test.
Does the error remain?
Replace the ADF
controller card
assembly.
Go to step 7.
Problem solved.
7 Perform a print test using the ADF.
Does the problem remain?
Contact next
highest level of
tech support. Problem solved.
“Sensor
(standard bin
assembly
exit) actuator
removal” on
page 4-89
or
“Sensor (ADF
media exit)
bracket
assembly
removal (X651)”
on page 4-90
.
Go to “ADF
transport drive
motor bracket
cable removal”
assembly w/
on page 4-77 .
Go to “ADF
controller card
removal” on
page 4-67
.