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Dell™ Inspiron™ 1012 Service Manual

Notes, Cautions, and Warnings

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text:

Dell

, the

DELL

logo, and

Inspiron

are trademarks of Dell Inc.;

Bluetooth

is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell

under license;

Microsoft

and

Windows

are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.

Regulatory model P04T series Regulatory type P04T001

January 2010 Rev. A00

Before You Begin

Battery

Keyboard

Memory Module

Hard-Drive Assembly

Palm Rest Assembly

Power Button Board

Touch Pad Module

Internal Card With Bluetooth

Wireless Technology

Processor Heat Sink

Wireless Mini-Card(s)

Video Accelerator Card

Hinge Cover

Display

Camera Module

Speakers

Support Bracket
(s)

I/O Board

Status Light
Board

System Board

AC Adapter
Connector

Coin-Cell Battery

SIM Card Board

Flashing the BIOS

NOTE:

A NOTE indicates important information that helps you make better use of your computer.

CAUTION:

A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING:

A WARNING indicates a potential for property damage, personal injury, or death.

Summary of Contents for Inspiron 1012

Page 1: ...iming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Regulatory model P04T series Regulatory type P04T001 January 2010 Rev A00 Before You Begin Battery Keyboard Memory Module Hard Drive Assembly Palm Rest Assembly Power Button Board Touch Pad Module Internal Card With Bluetooth Wireless Technology Processor Heat Si...

Page 2: ...For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Only a certified service technician should perform repairs on your computer Damage d...

Page 3: ...ter Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices ...

Page 4: ...your computer and all attached devices from their electrical outlets 6 Remove the battery see Removing the Battery 7 Turn the computer top side up open the display and press the power button to ground the system board Back to Contents Page CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION To help prevent damage...

Page 5: ...elect the product model number in the Select Your Product Model list e Click Confirm 4 A list of results appear on the screen Click BIOS 5 Click Download Now to download the latest BIOS file The File Download window appears 6 Click Save to save the file on your desktop The file downloads to your desktop 7 Click Close if the Download Complete window appears The file icon appears on your desktop and...

Page 6: ...uetooth card with the connector on the system board and press gently 3 Replace the screw that secures the Bluetooth card to the system board 4 Replace the palm rest assembly see Replacing the Palm Rest Assembly 5 Replace the hard drive assembly see Replacing the Hard Drive Assembly WARNING Before working inside your computer read the safety information that shipped with your computer For additiona...

Page 7: ...board 7 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 8: ...he display cover Replacing the Camera Module 1 Follow the procedures in Before You Begin 2 Use the alignment posts to place the camera module on the display cover WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION...

Page 9: ... Replacing the Hinge Cover 8 Replace the palm rest assembly see Replacing the Palm Rest Assembly 9 Replace the hard drive assembly see Replacing the Hard Drive Assembly 10 Replace the keyboard see Replacing the Keyboard 11 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the c...

Page 10: ... Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your comp...

Page 11: ...f you remove the processor heat sink from the computer when the heat sink is hot do not touch the metal housing of the heat sink CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Only a certified service technician should perform repairs on your computer Damag...

Page 12: ... 4 Replace the palm rest assembly see Replacing the Palm Rest Assembly 5 Replace the hard drive assembly see Replacing the Hard Drive Assembly 6 Replace the keyboard see Replacing the Keyboard 7 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may...

Page 13: ... adapter connector out of the computer base WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpai...

Page 14: ... see Replacing the I O Board 5 Replace the left support bracket see Replacing the Left Support Bracket 6 Follow the instructions from step 4 to step 21 in Replacing the System Board 7 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in ...

Page 15: ...embly to the computer base 8 Open the display WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unp...

Page 16: ...from the connector on the system board 12 Remove the display cable grounding screw 13 Remove the screw that secures the display assembly to the computer base 14 Lift the display assembly off the computer Replacing the Display Assembly NOTE Ensure that you take adequate care while opening the display 1 Mini Card cable routing 2 display cable connector 3 display cable grounding screw 1 screw ...

Page 17: ...ly see Replacing the Hard Drive Assembly 11 Replace the keyboard see Replacing the Keyboard 12 Replace the battery see Replacing the Battery Display Bezel Removing the Display Bezel 1 Follow the procedures in Before You Begin 2 Remove the display assembly see Removing the Display Assembly 3 Remove the two rubber pads that cover the screws that secure the display bezel to the display cover 4 Remove...

Page 18: ...ay Assembly Display Panel Removing the Display Panel 1 Follow the procedures in Before You Begin 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Disconnect the camera cable from the connector on the camera module 5 Remove the four screws that secure the display panel to the display cover 6 Lift the display panel off the di...

Page 19: ...Display Cable 1 Follow the procedures in Before You Begin 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the display panel see Removing the Display Panel 5 Turn the display panel over and place it on a clean surface 6 Pull the pull tab as shown in the illustration to disconnect the display cable from the connector ...

Page 20: ... Display Bezel 7 Replace the display assembly Replacing the Display Assembly Display Panel Bracket Removing the Display Panel Bracket 1 Follow the procedures in Before You Begin 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the display panel see Removing the Display Panel 5 Remove the four screws two on each side ...

Page 21: ...y panel 4 Replace the display panel see Replacing the Display Panel 5 Replace the display bezel see Replacing the Display Bezel 6 Replace the display assembly see Replacing the Display Assembly Back to Contents Page 1 screws 4 2 display panel brackets 2 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result i...

Page 22: ...help prevent damage to the system board remove the main battery see Removing the Battery before working inside the computer CAUTION To prevent data loss turn off your computer see Turning Off Your Computer before removing the hard drive assembly Do not remove the hard drive while the computer is On or in Sleep state CAUTION Hard drives are extremely fragile Exercise care when handling the hard dri...

Page 23: ...that secures the hard drive assembly to the computer base 8 Replace the keyboard see Replacing the Keyboard 9 Replace the battery see Replacing the Battery 10 Install the operating system for your computer as needed see Restoring Your Operating System in the Setup Guide 11 Install the drivers and utilities for your computer as needed For more information see the Dell Technology Guide Back to Conte...

Page 24: ... information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Only a certified service technician sho...

Page 25: ...r base and snap the cover in place 3 Turn over the computer and replace the two screws that secure the hinge cover to the computer base 4 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 26: ...e locking tab and pull the pull tab on the status light board cable and disconnect the cable from the connector on the I O board 12 Disconnect the I O board cable from the connector on the I O board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www de...

Page 27: ...ace any installed card or blank that you removed from the 3 in 1 Media Card Reader 7 Replace the speakers see Replacing the Speakers 8 Replace the left support bracket see Replacing the Left Support Bracket 9 Replace the display assembly see Replacing the Display Assembly 10 Replace the hinge cover see Replacing the Hinge Cover 11 Replace the palm rest assembly see Replacing the Palm Rest Assembly...

Page 28: ...r For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Only a certified service technician should perform repairs on your computer Damage...

Page 29: ... into the slots on the palm rest assembly and lower the keyboard into place 4 Gently press around the edges of the keyboard to secure the keyboard under the tabs on the palm rest assembly 5 Turn the computer over and replace the three screws that secure the keyboard to the computer base 6 Replace the battery see Replacing the Battery Back to Contents Page 1 keyboard tabs 4 2 keyboard 1 keyboard ca...

Page 30: ...s Light Board 1 Follow the procedures in Before You Begin 2 Align the screw hole and the notch on the status light board with the screw hole and the tab on the computer base respectively WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regul...

Page 31: ...place the palm rest assembly see Replacing the Palm Rest Assembly 6 Replace the hard drive assembly see Replacing the Hard Drive Assembly 7 Replace the keyboard see Replacing the Keyboard 8 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may resu...

Page 32: ...arefully spread apart the securing clips on each end of the memory module connector until the memory module pops up WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourse...

Page 33: ...he screw that secures the memory module cover to the palm rest assembly 5 Replace the keyboard see Replacing the Keyboard 6 Replace the battery see Replacing the Battery 7 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer In Microsoft Windows XP Click S...

Page 34: ...upport Dell System Information Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 35: ...m board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connect...

Page 36: ...i Card is not in the computer store it in protective antistatic packaging For more information see Protecting Against Electrostatic Discharge in the safety information that shipped with your computer CAUTION Use firm and even pressure to slide the card into place If you use excessive force you may damage the connector CAUTION The connectors are keyed to ensure correct insertion If you feel resista...

Page 37: ...Back to Contents Page ...

Page 38: ... the system board 9 Remove the three screws that secure the palm rest assembly to the computer base WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wr...

Page 39: ...locking tab to secure the touch pad cable 4 Connect the power button cable to the connector on the system board 5 Replace the three screws that secure the palm rest assembly to the computer base 6 Replace the hard drive assembly see Replacing the Hard Drive Assembly 7 Replace the keyboard see Replacing the Keyboard 8 Turn the computer over and replace the four screws that secure the palm rest asse...

Page 40: ...Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 41: ...ard on the palm rest assembly and replace the screw that secures the power button board to the palm rest assembly 3 Route the power button cable through the routing guide on the palm rest assembly 4 Turn and replace the palm rest assembly see Replacing the Palm Rest Assembly WARNING Before working inside your computer read the safety information that shipped with your computer For additional safet...

Page 42: ...e the keyboard see Replacing the Keyboard 7 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 43: ...ontents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a co...

Page 44: ... on each side screws that secure the speakers to the computer base 4 Connect the speaker cable to the connector on the system board 5 Replace the palm rest assembly see Replacing the Palm Rest Assembly 6 Replace the hard drive assembly see Replacing the Hard Drive Assembly WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety ...

Page 45: ...board 8 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 46: ...et to the I O board 9 Lift the left support bracket off the I O board Replacing the Left Support Bracket 1 Follow the procedures in Before You Begin WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid elec...

Page 47: ...ee Removing the Battery 3 Remove the keyboard see Removing the Keyboard 4 Remove the hard drive assembly see Removing the Hard Drive Assembly 5 Remove the palm rest assembly see Removing the Palm Rest Assembly 6 Remove the hinge cover see Removing the Hinge Cover 7 Remove the display assembly see Replacing the Display Assembly 8 Remove the screw that secures the right support bracket to the system...

Page 48: ...palm rest assembly see Replacing the Palm Rest Assembly 7 Replace the hard drive assembly see Replacing the Hard Drive Assembly 8 Replace the keyboard see Replacing the Keyboard 9 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in dama...

Page 49: ...ve the video accelerator card see Removing the Video Accelerator Card 11 Remove the hinge cover see Removing the Hinge Cover 12 Remove the display assembly see Removing the Display Assembly 13 Remove the right support bracket see Removing the Right Support Bracket 14 Disconnect the AC adapter connector cable SIM card board cable and I O board cable from their connectors on the system board WARNING...

Page 50: ...he Coin Cell Battery Replacing the System Board 1 Follow the procedures in Before You Begin 2 Replace the coin cell battery see Replacing the Coin Cell Battery 3 Turn the system board over 4 Align the connectors on the system board with the slots on the computer base and place it on the computer base 5 Replace the screw that secures the system board to the computer base 6 Replace the speakers see ...

Page 51: ... Replacing the Hard Drive Assembly 17 Replace the keyboard see Replacing the Keyboard 18 Replace the battery see Replacing the Battery 19 Replace any cards removed from the 3 in 1 Media Cards reader slot 20 Turn on the computer 21 Enter the service tag see Entering the Service Tag in the BIOS Entering the Service Tag in the BIOS 1 Ensure that the AC adapter is plugged in and that the main battery ...

Page 52: ...dows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own January 2010 Rev A00 Back to Contents Page NO...

Page 53: ...lace the four screws that secure the touch pad module to the palm rest 3 Replace the palm rest assembly see Replacing the Palm Rest Assembly 4 Replace the hard drive assembly see Replacing the Hard Drive Assembly WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Home...

Page 54: ...board 6 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 55: ...information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorize...

Page 56: ...our computer as required For more information see the Dell Technology Guide Back to Contents Page CAUTION Use firm and even pressure to slide the card into place If you use excessive force you may damage the connector CAUTION The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the card and on the system board and realign the card CAUTION Before turni...

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