3. On the
Components
card, under
Internal View
, expand the node that includes the internal M.2 boot module, and then
select the relevant
InternalM.2BootModule
.
The status of the replacement internal M.2 boot module should read
Healthy
. If the status is still
Faulted
, wait a few
minutes and refresh PowerStore Manager. If the status does not change, ensure that the M.2 boot module adaptor is
correctly seated, or contact your service provider.
Return a faulted part
About this task
For US customers, return defective material within five business days. For International customers, return defective material
within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click
Settings
on the upper right of the screen.
c. Click
General Support
.
d. Under
Drives, Power Supplies, and Other Parts
, click
Return Part
.
e. If your screen does not show the Return Part link, contact your service provider for instructions.
Replace a node
Take the following actions to remove the faulted node from the enclosure and install the replacement node.
Identify a faulted node from PowerStore Manager
Before you replace a node, ensure that you have identified its location within the system. Using PowerStore Manager, you can
identify and locate a faulted node.
Steps
1. From PowerStore Manager, select
Hardware
.
2. Select the appliance that includes the node that you need to replace.
3. On the
Components
card, under
Rear View
, expand
BaseEnclosure
.
4. Select the relevant
Node
.
Faulted parts appear in red in the image of the system, and report a status of
Faulted
in the
State
field.
Power down the node
Power down the node as described in
.
Remove the node
This procedure describes how to remove a node from the chassis. There are two nodes. The top node is considered to be
upside-down and mirrors the bottom node. The procedure for removing the top node and the bottom node is the same.
About this task
WARNING:
Do not remove the node within five minutes of system power down to ensure that the system has
had time to complete caching.
84
Base enclosure service procedures
