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Dell EMC PowerEdge C6420, Manual

The Dell EMC PowerEdge C6420 delivers exceptional performance and scalability for data-intensive workloads. To assist you in setting up and maintaining this powerful server, we offer the comprehensive "Installation And Service Manual" for free download. Get your manual at manualshive.com and unlock the full potential of your C6420 server effortlessly.

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TDP 

(W)

Proces

sor 

model 

number

Suppor

ted 

heat 

sinks

Max 

DIMM 

count 

per 

CPU

12x 

3.5” 

HDDs 

enclosu

re

8x 3.5” 

HDDs 

enclosu

re

4x 3.5” 

HDDs 

enclosu

re

24x 

2.5” 

HDDs 

enclosu

re

20x 

2.5” 

HDDs 

enclosu

re

16x 

2.5” 

HDDs 

enclosu

re

12x 

2.5” 

HDDs 

enclosu

re

8x 2.5” 

HDDs 

enclosu

re

4x 2.5” 

HDDs 

enclosu

re

No 

back 

plane 

enclosu

re

6142F

CPU1: 

FMM2

M | 

CPU2: 

V2DRD

CPU1: 6 

| CPU2: 

8

25°C/

77°F

25°C/

77°F

25°C/

77°F

30°C/

86°F

30°C/

86°F

135W

6138F

CPU1: 

JYKMM

   | 

CPU2: 

V2DRD

CPU1: 8 

| CPU2: 

8

Not applicable

30°C/

86°F

30°C/

86°F

30°C/

86°F

35°C/

95°F

35°C/

95°F

6130F

CPU1: 

JYKMM

   | 

CPU2: 

V2DRD

CPU1: 8 

| CPU2: 

8

30°C/

86°F

30°C/

86°F

30°C/

86°F

35°C/

95°F

35°C/

95°F

6126F

CPU1: 

FMM2

M | 

CPU2: 

V2DRD

CPU1: 8 

| CPU2: 

8

30°C/

86°F

30°C/

86°F

30°C/

86°F

35°C/

95°F

35°C/

95°F

Table 23. Maximum continuous operating temperature for non-fabric single processor configuration

TDP 

(W)

Proces

sor 

model 

number

Suppor

ted 

heat 

sinks

Max 

DIMM 

count 

per 

CPU

12x 

3.5” 

HDDs 

enclosu

re

8x 3.5” 

HDDs 

enclosu

re

4x 3.5” 

HDDs 

enclosu

re

24x 

2.5” 

HDDs 

enclosu

re

20x 

2.5” 

HDDs 

enclosu

re

16x 

2.5” 

HDDs 

enclosu

re

12x 

2.5” 

HDDs 

enclosu

re

8x 2.5” 

HDDs 

enclosu

re

4x 2.5” 

HDDs 

enclosu

re

No 

back 

plane 

enclosu

re

205W

8180

CPU1: 

FMM2

M

CPU1: 6

30°C/

86°F

30°C/

86°F

30°C/

86°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

8180M

CPU1: 

FMM2

M

CPU1: 6

30°C/

86°F

30°C/

86°F

30°C/

86°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

8168

CPU1: 

FMM2

M

CPU1: 6

30°C/

86°F

30°C/

86°F

30°C/

86°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

200W

6154

CPU1: 

FMM2

M

CPU1: 6

30°C/

86°F

30°C/

86°F

30°C/

86°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

165W

6150

CPU1: 

JYKMM CPU1: 8

30°C/

86°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

6146

CPU1: 

FMM2

M

CPU1: 6

30°C/

86°F

30°C/

86°F

30°C/

86°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

35°C/

95°F

Technical specifications

27

Summary of Contents for EMC PowerEdge C6420

Page 1: ...Dell EMC PowerEdge C6420 Regulatory Model E43S Series Regulatory Type E43S001 ...

Page 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 11 Rev A01 ...

Page 3: ...ve humidity specifications 19 Maximum vibration specifications 19 Maximum shock specifications 20 Maximum altitude specifications 20 Operating temperature de rating specifications 20 Particulate and gaseous contamination specifications 21 Standard operating temperature specifications 21 Expanded operating temperature specifications 31 Fresh Air Operation 31 4 Initial system setup and configuration...

Page 4: ...he PERC battery 68 Air shroud 69 Removing the air shroud 69 Installing the air shroud 70 System memory 71 General memory module installation guidelines 72 Mode specific guidelines 73 Removing a memory module 73 Installing a memory module 74 Support bracket 75 Removing the support bracket 75 Installing the support bracket 75 Linking board and SATA cable 76 Removing the linking board and SATA cable ...

Page 5: ...e card bridge board 110 Installing the mezzanine card bridge board 110 Removing the OCP card 111 Installing the OCP card 112 Trusted Platform Module 113 Replacing the Trusted Platform Module 113 Initializing TPM for BitLocker users 114 Initializing the TPM 1 2 for TXT users 114 Initializing the TPM 2 0 for TXT users 115 System battery 115 Replacing system battery 115 Installing the system battery ...

Page 6: ...iving automated support with SupportAssist 126 Contacting Dell 126 Documentation feedback 127 Accessing system information by using QRL 127 Quick Resource Locator for C6400 and C6420 systems 127 6 Contents ...

Page 7: ...en Compute Project OCP adapters for expansion and connectivity NOTE The Intel Xeon Scalable processor with fabric connector is also known as Native Omnipath Topics Supported configurations Back view of the PowerEdge C6420 sled Network ports indicator codes Sled to hard drive mapping Locating the Service Tag of your system Supported configurations The PowerEdge C6420 system supports the following c...

Page 8: ...Figure 1 Supported configurations for PowerEdge C6420 8 PowerEdge C6420 overview ...

Page 9: ... information see the Technical specifications section 4 sled release lock N A Enables you to remove the sled from the enclosure 5 rear power button N A Enables you to power on the sled while accessing it from the rear 6 iDRAC or NIC port Enables you to remotely access iDRAC For more information see the iDRAC User s Guide at Dell com idracmanuals 7 mini display port Enables you to connect a display...

Page 10: ...AC address labels 11 system id indicator The System Identification ID LED is available on the back of the system Press the system ID button on the front of the enclosure to identify a system in a rack 12 USB 3 0 port 2 The USB ports are 9 pin and 3 0 compliant These ports enable you to connect USB devices to the system Network ports indicator codes Figure 3 LAN indicators on the QSFP carrier card ...

Page 11: ...er green LED No link Not Connected Off Off InfiniBand Physical Link No Logical Link Green Off InfiniBand Logical Link No Traffic Green Green InfiniBand Logical Link Traffic Green Blink InfiniBand Physical Link Issue Blink Green Ethernet Link No Traffic Green Green Ethernet Traffic Green Blink NOTE The LED blink speed varies according to the traffic bandwidth PowerEdge C6420 overview 11 ...

Page 12: ...k at its maximum port speed C Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed D Activity indicator is flashing green Network data is being sent or received Sled to hard drive mapping Figure 6 Sled to drive mapping for the enclosure with 24 x 2 5 inch drives 1 drives 0 5 mapped to sled 1 2 drives 6 11 mapped to sled 2 3 drives 12 17 mapped to sled...

Page 13: ...r system Your system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the back of the sled by pulling out the EST tag This information is used by Dell to route support calls to the appropriate personnel Figure 8 Locating the Service Tag of your system 1 information tag top view 2 Express Service Tag label 3 information tag ...

Page 14: ...te Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM Command Line Reference Guide for iDRAC Dell com idracmanuals For information about updating drivers and firmware see the Methods to download firmware and drivers section in this document To download drivers Dell com support drivers Managing your system For information about systems management software offe...

Page 15: ...and deploying the cards see the Storage controller documentation Dell com storagecontrollermanuals Understanding event and error messages For information about checking the event and error messages generated by the system firmware and agents that monitor system components see the Dell Event and Error Messages Reference Guide Dell com openmanagemanuals OpenManage software Troubleshooting your syste...

Page 16: ...cations System battery Expansion bus specifications Memory specifications Hard drives and storage specifications Video specifications Environmental specifications Dimensions of the PowerEdge C6420 sled Figure 9 Dimensions of the PowerEdge C6420 sled Table 5 Dimensions of the PowerEdge C6420 sled X Y Z 17 44 mm 6 86 inches 4 05 mm 1 59 inches 57 45 mm 22 61 inches 3 16 Technical specifications ...

Page 17: ...werEdge C6420 sled supports four Generation 3 capable PCIe slots Table 7 Expansion bus specifications PCIe Slots Description Form factor x8 Mezz PCIe riser Slot 1 x8 PCIe Gen3 from CPU 1 Custom form factor x8 x8 OCP Mezz riser Slot 2 x8 PCIe Gen3 from CPU 1 Standard Open Compute Project OCP form factor Slot 3 x8 PCIe Gen3 from CPU 1 x16 PCIe main riser Slot 4 x16 PCIe Gen3 CPU 1 Standard Low Profi...

Page 18: ... Two NVMe drives and four SAS or SATA hard drives and SSDs per sled Six SAS or SATA hard drives and SSDs per sled M 2 SATA drive optional The supported capacity of the M 2 SATA card is 120 GB NOTE The M 2 SATA card can be installed on the x8 slot 1 mezzanine riser or the x16 riser slot slot 5 microSD card optional for boot up to 64 GB One on each PCIe riser of each sled Table 10 Supported RAID opt...

Page 19: ...ge 20 C h 36 F h NOTE Some configurations require a lower ambient temperature for more information see the Standard operating temperature specifications Relative humidity specifications Table 13 Relative humidity specifications Relative humidity Specifications Storage 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times Operating 10 to 80 relative humidity wit...

Page 20: ...imum altitude specifications Table 16 Maximum altitude specifications Maximum altitude Specifications Operating 3048 m 10 000 ft Storage 12 000 m 39 370 ft Operating temperature de rating specifications Table 17 Operating temperature Operating temperature de rating Specifications Up to 35 C 95 F Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft 35 C to 40 C 95 F to 104 F ...

Page 21: ...in the air must have a deliquescent point less than 60 relative humidity NOTE This condition applies to data center and non data center environments Table 19 Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate 300 Å month per Class G1 as defined by ANSI ISA71 04 1985 Silver coupon corrosion rate 200 Å month as defined by AHSRAE TC9 9 NOTE Maximum ...

Page 22: ... 2 5 HDDs enclosu re 8x 2 5 HDDs enclosu re 4x 2 5 HDDs enclosu re No back plane enclosu re 205W 8180 CPU1 FMM2 M CPU2 V2DRD CPU1 6 CPU2 8 Not supported 21 C 69 8 F 21 C 69 8 F 21 C 69 8 F 21 C 69 8 F 30 C 86 F 8180M CPU1 FMM2 M CPU2 V2DRD CPU1 6 CPU2 8 21 C 69 8 F 21 C 69 8 F 21 C 69 8 F 21 C 69 8 F 30 C 86 F 8168 CPU1 FMM2 M CPU2 V2DRD CPU1 6 CPU2 8 21 C 69 8 F 21 C 69 8 F 21 C 69 8 F 21 C 69 8 ...

Page 23: ...2 M CPU2 V2DRD CPU1 6 CPU2 8 Not supported 30 C 86 F 30 C 86 F 30 C 86 F 30 C 86 F 35 C 95 F 35 C 95 F 150W 6148 CPU1 JYKMM CPU2 V2DRD CPU1 8 CPU2 8 Not supported 30 C 86 F 30 C 86 F 30 C 86 F 30 C 86 F 30 C 86 F 35 C 95 F 35 C 95 F 6142 CPU1 FMM2 M CPU2 V2DRD CPU1 8 CPU2 8 30 C 86 F 30 C 86 F 30 C 86 F 30 C 86 F 30 C 86 F 35 C 95 F 35 C 95 F 6136 CPU1 JYKMM CPU2 V2DRD CPU1 8 CPU2 8 30 C 86 F 30 C...

Page 24: ...95 F 35 C 95 F 6140 CPU1 JYKMM CPU2 V2DRD CPU1 8 CPU2 8 30 C 86 F 30 C 86 F 30 C 86 F 30 C 86 F 30 C 86 F 35 C 95 F 35 C 95 F 130W 6134 CPU1 JYKMM CPU2 V2DRD CPU1 8 CPU2 8 Not support ed 25 C 77 F 25 C 77 F 30 C 86 F 30 C 86 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 125W 6126 CPU1 JYKMM CPU2 V2DRD CPU1 8 CPU2 8 25 C 77 F 30 C 86 F 30 C 86 F 30 C 86 F 30 C 86 F 35 C 95 F 35 C 95 F 35 C 95...

Page 25: ... 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 5118 CPU1 JYKMM CPU2 V2DRD CPU1 8 CPU2 8 30 C 86 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 85W 5115 CPU1 JYKMM CPU2 V2DRD CPU1 8 CPU2 8 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 4116 CPU1 JYKMM CPU2 V2DRD CPU1 8 CPU2 8 35 C 95 F 35 C 95 F 35 C 95 F 35...

Page 26: ...8 CPU2 8 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F Table 22 Maximum continuous operating temperature for fabric dual processor configuration TDP W Proces sor model number Suppor ted heat sinks Max DIMM count per CPU 12x 3 5 HDDs enclosu re 8x 3 5 HDDs enclosu re 4x 3 5 HDDs enclosu re 24x 2 5 HDDs enclosu re 20x 2 5 HDDs enclosu re 16x 2 5 ...

Page 27: ...ks Max DIMM count per CPU 12x 3 5 HDDs enclosu re 8x 3 5 HDDs enclosu re 4x 3 5 HDDs enclosu re 24x 2 5 HDDs enclosu re 20x 2 5 HDDs enclosu re 16x 2 5 HDDs enclosu re 12x 2 5 HDDs enclosu re 8x 2 5 HDDs enclosu re 4x 2 5 HDDs enclosu re No back plane enclosu re 205W 8180 CPU1 FMM2 M CPU1 6 30 C 86 F 30 C 86 F 30 C 86 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 8180M CP...

Page 28: ...CPU1 JYKMM CPU1 8 30 C 86 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 8164 CPU1 JYKMM CPU1 8 30 C 86 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 8160M CPU1 JYKMM CPU1 8 30 C 86 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 8160 CPU1 JYKMM CPU1 8 30 C 86 F 35...

Page 29: ...35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 85W 5115 CPU1 JYKMM CPU1 8 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 4116 CPU1 JYKMM CPU1 8 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 4114 CPU1 JYKMM CPU1 8 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95 F 35 C 95...

Page 30: ... 8 6130F CPU1 8 6126F CPU1 8 Table 25 Configuration Restrictions with Mellanox ConnectX 4 EDR Dual Port Card with Active Optical connectivity 3 5 chassis 2 5 Chassis No Backplane CPU TDP 12x HDDs 8x HDDs 4x HDDs 24x HDDs 16x HDDs 8x HDDs 4x Hdds N A 205W Not supported 23 200W 23 173W Not supported 24 24 28 165W Not supported 24 25 25 26 29 160W 24 25 26 26 30 155W 24 25 26 26 30 150W 26 27 28 28 3...

Page 31: ... to 45 C for a maximum of 1 of its annual operating hours For temperatures between 40 C and 45 C de rate maximum allowable temperature by 1 C per 125 m above 950 m 1 F per 228 ft NOTE When operating in the expanded temperature range system performance may be impacted NOTE When operating in the expanded temperature range ambient temperature warnings may be reported in the System Event Log Fresh Air...

Page 32: ... cards with power rating greater than 25 W are not supported AEP DIMM and LRDIMM are not supported Support only for CPU s with wattages up to 105 W without the PERC H330 and H730 32 Technical specifications ...

Page 33: ...lerts administrators to system issues helps them perform remote system management and reduces the need for physical access to the system Options to set up iDRAC IP address You must configure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC You must use the default iDRAC IP address 192 168 0 120 to configure the initial network settings...

Page 34: ...oller User s Guide at Dell com idracmanuals You can also access iDRAC by using RACADM For more information see the RACADM Command Line Interface Reference Guide at Dell com idracmanuals Options to install the operating system If the system is shipped without an operating system install the supported operating system by using one of the following resources Table 27 Resources to install the operatin...

Page 35: ...d and install the latest BIOS drivers and systems management firmware on your system Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to Dell com support drivers 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service T...

Page 36: ...er Boot Manager Preboot Execution Environment PXE Related link System Setup Dell Lifecycle Controller Boot Manager PXE boot System Setup By using the System Setup screen you can configure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You ca...

Page 37: ... Option Description System BIOS Enables you to configure BIOS settings iDRAC Settings Enables you to configure the iDRAC settings The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI Unified Extensible Firmware Interface You can enable or disable various iDRAC parameters by using the iDRAC settings utility For more information about this utility see...

Page 38: ...nu screen click System BIOS System BIOS Settings details The System BIOS Settings screen details are explained as follows Option Description System Information Specifies information about the system such as the system model name BIOS version and Service Tag Memory Settings Specifies information and options related to the installed memory Processor Settings Specifies information and options related...

Page 39: ...n screen to view system properties such as Service Tag system model name and the BIOS version Viewing System Information To view the System Information screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting an...

Page 40: ... Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Settings Memory Settings details The Memory Settings screen details are explained as follows Option Description System Memory Size Specifies the memory size in the system System Memory Type Specifies the type of memory installed in the system System Memory Speed Specifies the system memory speed System Memory Voltage Spec...

Page 41: ...ess F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Processor Settings Processor Settings details The Processor Settings screen details are explained as follows Option Description Logical Processor Enables or disables the logical processors and displays the number of logic...

Page 42: ...Profile is set to Performance NOTE Depending on the number of installed CPUs there might be up to two processor listings X2APIC Mode Displays the X2APIC Mode setting that is read only and permanently set to enabled Number of Cores per Processor Controls the number of enabled cores in each processor This option is set to All by default Processor Core Speed Specifies the maximum core frequency of th...

Page 43: ...acity Specifies the total capacity of the hard drive This field is undefined for removable media devices such as optical drives Port B Sets the drive type of the selected device For the Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI or RAID mode BIOS support is always enabled Option Description Model Specifies the dr...

Page 44: ...or RAID mode BIOS support is always enabled Option Description Model Specifies the drive model of the selected device Drive Type Specifies the type of drive attached to the SATA port Capacity Specifies the total capacity of the hard drive This field is undefined for removable media devices such as optical drives Port G Sets the drive type of the selected device For the Embedded SATA settings in AT...

Page 45: ... Setup Main Menu screen click System BIOS 4 On the System BIOS screen click NVMe Settings NVMe Settings details The NVMe Settings screen details are explained as follows Option Description NVMe Mode Enables you to set the NVMe mode This option is set to Non RAID by default Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI It also enables you to specify ...

Page 46: ...he Boot Sequence Retry feature If this option is set to Enabled and the system fails to boot the system re attempts the boot sequence after 30 seconds This option is set to Enabled by default Hard Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure The devices are selected in the Hard Disk Drive Sequence on the Boot Option Setting menu When this option is set...

Page 47: ...his task You may have to change the boot order if you want to boot from a USB key You may have to change the boot order if you want to boot from a USB key or an optical drive The following instructions may vary if you have selected BIOS for Boot Mode Steps 1 On the System Setup Main Menu screen click System BIOS Boot Settings UEFI BIOS Boot Settings UEFI BIOS Boot Sequence 2 Click Boot Option Sett...

Page 48: ... arrange the cards in the slots in order to control which card is the primary video Current State of Embedded Video Controller Displays the current state of the embedded video controller The Current State of Embedded Video Controller option is a read only field If the Embedded Video Controller is the only display capability in the system that is no add in graphics card is installed then the Embedd...

Page 49: ... disables the PCIe slot 1 This option is set to Enabled by default Slot 3 Enables or disables or only the boot driver is disabled for the PCIe slot 3 This option is set to Enabled by default Slot 4 Enables or disables or only the boot driver is disabled for the PCIe slot 4 This option is set to Enabled by default Slot 5 Enables or disables or only the boot driver is disabled for the PCIe slot 5 Th...

Page 50: ... You can use only Serial Device 2 for the Serial Over LAN SOL feature To use console redirection by SOL configure the same port address for console redirection and the serial device NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Loading the BIOS default settings from within the BIOS setup utility ma...

Page 51: ...on is set to Custom CPU Power Management Sets the CPU power management This option is set to System DBPM DAPC by default DBPM is Demand Based Power Management Other options include OS DBPM Maximum Performance and Hardware P States Memory Frequency Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed This option is set to Maximum Performance...

Page 52: ...r This option is set to Enabled for all system profiles except Custom by default NOTE This option can be disabled only if the C States option in the Custom mode is set to disabled NOTE When C States is set to Enabled in the Custom mode changing the Monitor Mwait setting does not impact the system power or performance CPU Interconnect Bus Link Power Management Enables or disables the CPU Interconne...

Page 53: ...an additional reboot before it can take effect Intel R TXT Enables or disables the Intel Trusted Execution Technology TXT option To enable the Intel TXT option virtualization technology and TPM Security must be enabled with Pre boot measurements This option is set to Off by default Power Button Enables or disables the power button on the front of the system This option is set to Enabled by default...

Page 54: ... Policy Summary Specifies the list of certificates and hashes that secure boot uses to authenticate images Secure Boot Custom Policy Settings Configures the Secure Boot Custom Policy To enable this option set the Secure Boot Policy to Custom option Secure ME PCI Cfg Space Enabling this setting will hide the PCI configuration space for the Management Engine ME HECI devices Creating a system and set...

Page 55: ... Even after you turn off and restart the system the error message is displayed until the correct password is entered Deleting or changing system and setup password Prerequisite NOTE You cannot delete or change an existing system or setup password if the Password Status is set to Locked Steps 1 To enter System Setup press F2 immediately after turning on or restarting your system 2 On the System Set...

Page 56: ...assword status option with the setup password option to protect the system password from unauthorized changes Redundant OS Control You can use the Redundant OS Control screen to set the redundant OS info for redundant OS control It enables you to set up a physical recovery disk on your system Viewing Redundant OS Control To view the Redundant OS Control screen perform the following steps 1 Turn on...

Page 57: ... the system date and time Viewing Miscellaneous Settings To view the Miscellaneous Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Set...

Page 58: ...t takes the system longer to be ready due to the forced system reset When disabled ISC does not execute Dell Wyse P25 P45 BIOS Access Enables or disables the Dell Wyse P25 P45 BIOS Access This option is set to Enabled by default Power Cycle Request Enables or disables the Power Cycle Request This option is set to None by default iDRAC Settings utility The iDRAC settings utility is an interface to ...

Page 59: ...es Related link Boot Manager main menu System BIOS Viewing Boot Manager Viewing Boot Manager About this task To enter Boot Manager Steps 1 Turn on or restart your system Enter the result of your step here optional 2 Press F11 when you see the following message F11 Boot Manager If your operating system begins to load before you press F11 allow the system to complete the booting and then restart you...

Page 60: ...lect a boot device to boot from Related link Boot Manager System Utilities System Utilities contains the following utilities that can be launched Launch Diagnostics BIOS Update File Explorer Reboot System Related link Boot Manager PXE boot You can use the Preboot Execution Environment PXE option to boot and configure the networked systems remotely To access the PXE boot option boot the system and ...

Page 61: ...at are shipped with your product NOTE It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system CAUTION To ensure proper operation and cooling all bays in the system and system fans must be always populated with a component or a blank Before working inside your system Prerequisite Follow the safety guidelines listed in Safety instruc...

Page 62: ... system cover installed to ensure proper cooling Figure 10 Inside the C6400 enclosure 1 sled 4 2 right midplane 3 fan cage 2 4 fan 4 5 right linking board 6 backplane 7 drive cage 8 expander board 9 left midplane 10 left linking board 11 chassis management board 12 power interposer board 62 Installing and removing system components ...

Page 63: ...Edge C6400 enclosure The sled features dual processors memory a PCIe expansion slot mezzanine cards and onboard storage SD card and M 2 SATA Removing a sled Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system NOTE The process of removing a sled blank is similar to removing a sled Step Press the retaining latc...

Page 64: ...Figure 12 Removing a sled 64 Installing and removing system components ...

Page 65: ...sure proper cooling of the system Related link Installing a sled Installing a sled Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the sled blank Step Slide the sled into the enclosure horizontally ensuring that the sled is supported from beneath until it locks into place Installing and removing system components 65 ...

Page 66: ...Figure 14 Installing a sled 66 Installing and removing system components ...

Page 67: ...ing the PERC battery Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the sled from the enclosure 4 If applicable disconnect the battery cable from the PERC card CAUTION Do not hold the battery cable and lift the battery out Step Holding the cable end of the battery lift the battery out of the air...

Page 68: ... the PERC battery Installing the PERC battery Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align and insert the non cable end of the PERC battery into the battery slot on the air shroud 2 Press the battery until it locks into place 68 Installing and removing system components ...

Page 69: ...ir across the entire surface area of the heat sink There is a vacuum created by air pulled across the hard drives thus allowing increased cooling Removing the air shroud Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the sled from the enclosure 4 If applicable disconnect the battery cable from t...

Page 70: ...structions Steps 1 Insert the air shroud into the sled aligning the shroud hinge with slot on the sled chassis NOTE Ensure that both the SATA cables are routed through the air shroud cable guide slot behind the air shroud latches NOTE Ensure that neither of the cables are pinched or pressed under the air shroud 2 Press the air shroud until the locks click into place 70 Installing and removing syst...

Page 71: ...M speed in MegaTransfers per second Memory bus operating frequency can be 2666 MT s 2400 MT s or 2133 MT s depending on the following factors DIMM type RDIMM or LRDIMM Number of DIMMs populated per channel System profile selected for example Performance Optimized or Custom can be run at high speed or lower Maximum supported DIMM frequency of the processors Your system contains 16 memory sockets sp...

Page 72: ...hey will operate at the speed of the slowest installed memory module s or slower depending on the system DIMM configuration Populate memory module sockets only if a processor is installed For single processor systems sockets A1 to A8are available For dual processor systems sockets A1 to A8 and sockets B1 to B8 are available Populate all the sockets with white release tabs first followed by the soc...

Page 73: ... off before removing the NVDIMM N battery 3 Remove the air shroud WARNING Allow the memory modules to cool after you power off the system Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module ...

Page 74: ...n the socket CAUTION Do not apply pressure at the center of the memory module apply pressure at both ends of the memory module evenly NOTE The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation 4 Press the memory module with your thumbs until the socket levers firmly click into place Figure 22 Installing a memory module Nex...

Page 75: ...driver remove the screws that secure the support bracket and lift the bracket away from the sled Figure 23 Removing the support bracket Next step Install the support bracket Related link Removing a sled Installing the support bracket Installing the support bracket Prerequisite 1 Follow the safety guidelines listed in Safety instructions Step Insert the support bracket onto the sled and use the Phi...

Page 76: ...through the midplane Each sled is allocated up to six 2 5 inch hard drives or three 3 5 inch hard drives Removing the linking board and SATA cable Prerequisites NOTE Observe the routing of the cable as you remove it from the sled Route the cable properly when you replace it to prevent the cable from being pinched or crimped 1 Follow the safety guidelines listed in Safety instructions 2 Follow the ...

Page 77: ...oud Removing the support bracket Installing the linking board and SATA cable Installing the linking board and SATA cable Prerequisite NOTE Observe the routing of the cable as you remove it from the sled Route the cable properly when you replace it to prevent the cable from being pinched or crimped 1 Follow the safety guidelines listed in Safety instructions Steps 1 Insert and press the SATA_A conn...

Page 78: ...ink module CAUTION This is a Field Replaceable Unit FRU Removal and installation procedures must be performed only by Dell certified service technicians NOTE In a sled which has been configured with mixed CPUs a fabric processor installed in the CPU2 socket and a non fabric processor installed in the CPU1 socket you must connect the external Omnipath link cables to Port 2 on the OCP carrier card U...

Page 79: ...tions 2 Follow the procedure listed in Before working inside your system 3 Remove the sled from the enclosure 4 Remove the air shroud 5 If installed disconnect the fabric cable from the fabric processor NOTE The process to remove a processor heat sink module PHM is identical for a fabric and a non fabric processor Steps 1 Using a Torx T30 screwdriver loosen the screws on the heat sink in the order...

Page 80: ... sink from a processor unless you intend to replace the processor The heat sink is necessary to maintain proper thermal conditions 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the CPU dust cover Steps 1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module PHM on the processor socket 80 Installing and ...

Page 81: ...t screw approximately 3 turns b Tighten the second screw completely c Return to the first screw and tighten it completely If the PHM slips off the blue retention clips when the screws are partially tightened follow these steps to secure the PHM a Loosen both the heat sink screws completely b Lower the PHM on to the blue retention clips follow the procedure described in step 2 c Secure the PHM to t...

Page 82: ...sled into the enclosure 4 Follow the procedure listed in After working inside your system Removing the fabric processor from the processor heat sink module Prerequisites WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it 82 Installing and removing system components ...

Page 83: ...Steps 1 Place the heat sink with the processor contact side facing up 2 Insert the flat blade screwdriver into the release slot and twist do not pry the screwdriver to break the seal created by the thermal paste 3 Push the retaining clips on the processor bracket to unlock the bracket from the heat sink 4 Lift the bracket and the processor away from the heat sink and place the processor side down ...

Page 84: ...must connect the external Omnipath link cables to Port 2 on the OCP carrier card Follow the safety guidelines listed in Safety instructions Steps 1 Ensure that the processor is in the CPU tray NOTE Ensure that pin 1 indicator on the CPU tray is aligned with the pin 1 indicator on the processor 2 Flex the outer edges of the bracket around the processor close to the fabric connector ensuring that th...

Page 85: ...yringe included with your processor kit to apply the grease in a quadrilateral design on the top of the processor CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose the syringe after you use it Installing and removing system components 85 ...

Page 86: ...k NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink on the processor and bracket Figure 33 Installing the heat sink onto the processor 86 Installing and removing system components ...

Page 87: ... Follow the procedure listed in Before working inside your system 3 Remove the sled from the enclosure 4 Remove the air shroud 5 Remove the processor and heat sink module Steps 1 Place the heat sink with the processor side facing up 2 Insert a flat blade screwdriver into the release slot marked with a yellow label Twist do not pry the screwdriver to break the thermal paste seal 3 Push the retainin...

Page 88: ... and a non fabric processor installed in the CPU1 socket you must connect the external Omnipath link cables to Port 2 on the OCP carrier card Follow the safety guidelines listed in Safety instructions Steps 1 Place the processor in the processor tray NOTE Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor 2 Flex the outer edges of the bracket...

Page 89: ...cessor kit to apply the grease in a quadrilateral design on the top of the processor CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose the syringe after you use it Figure 37 Applying thermal grease on top of the processor Installing and removing s...

Page 90: ...d bracket Figure 38 Installing the heat sink onto the processor Next steps 1 Install the processor and heat sink module 2 Install the sled into the enclosure 3 Follow the procedure listed in After working inside your system Related link Installing a processor and heat sink module Installing a sled Removing the fabric and sideband cables Prerequisites NOTE The procedure to remove the carrier card i...

Page 91: ...t step Install the fabric and sideband cables Related link Removing a sled Removing the air shroud Installing the fabric and sideband cables Installing the fabric and sideband cables Prerequisites NOTE In a sled which has been configured with mixed CPUs a fabric processor installed in the CPU2 socket and a non fabric processor installed in the CPU1 socket you must connect the external Omnipath lin...

Page 92: ... 1 Install the air shroud 2 Install the sled into the enclosure 3 Follow the procedure listed in After working inside your system Related link Installing the air shroud Installing a sled Expansion cards The expansion card in the system is a printed circuit board that can be inserted into an expansion slot on the system board riser card to add functionality to the system through the expansion bus N...

Page 93: ... 1 CPU2 Skylake or Skylake Fabric PCIe connector data lanes not used for M 2 SATA Riser 25 W NOTE For the expansion bus specification see the Expansion bus specifications Table 34 Supported expansion cards Location Card type Form factor Link width Slot priority Maximum number of cards OCP slot 3 Intel CNA X710 Dual Port Adapter Mezzanine x8 2 1 Mezzanine slot 1 Dell PERC9 H730 Adapter Mezzanine x8...

Page 94: ...profile x4 4 1 Slot 4 Broadcom BCM57414 25G SFP Dual Port Adapter Low profile x8 4 1 Slot 4 Intel Ethernet X710 Dual port 10GbE SFP Adapter Low profile x8 4 1 Slot 4 Broadcom BCM57412 10G SFP Dual Port Adapter Low profile x8 4 1 Slot 4 Broadcom BCM57416 10G BT Dual Port Adapter Low profile x8 4 1 Slot 4 QLogic FastLinQ QL45212 DE 25GbE Adapter Low profile x8 4 1 Slot 4 Mellanox ConnectX 4 Lx Dual ...

Page 95: ...ket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the sled from the enclosure Steps 1 Remov...

Page 96: ...assembly 2 Align the riser card connector with the connector on the system board and press the expansion card riser assembly into place 3 Using the Phillips 2 screwdriver tighten the screws that secure the expansion card riser assembly Figure 42 Installing the expansion card riser assembly Next steps 1 Install the sled into the enclosure 2 Follow the procedure listed in After working inside your s...

Page 97: ...d NOTE You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 43 Removing an expansion card Installing and removing system components 97 ...

Page 98: ... the card Steps 1 If installed remove the filler bracket by performing the following steps a Remove the screw that secures the filler bracket b Hold the filler bracket by its edges and carefully remove it from the riser card NOTE You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets ...

Page 99: ...Figure 45 Removing the expansion card filler bracket Installing and removing system components 99 ...

Page 100: ...ted link Installing the expansion card riser assembly Installing a sled Removing the riser card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the sled from the enclosure 4 Remove the expansion card riser assembly 5 If installed remove the expansion card 100 Installing and removing system compon...

Page 101: ... Related link Removing a sled Removing the expansion card riser assembly Removing an expansion card Installing the riser card Installing the riser card Prerequisite 1 Follow the safety guidelines listed in Safety instructions Steps 1 Place the riser card into the expansion card bracket 2 Using the Phillips 2 screwdriver tighten the screws that secure the riser card to the expansion card bracket In...

Page 102: ... riser assembly Installing a sled Removing the M 2 SATA x16 riser Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the sled from the enclosure Steps 1 Using the Phillips 1 screwdriver loosen the screw that secures the riser to the sled 2 Lift the riser up to disengage the riser from the connector ...

Page 103: ...e 1 Follow the safety guidelines listed in Safety instructions Steps 1 Connect the data cable to the riser 2 Insert the keyed end of the M 2 SATA riser into the lock on the system board 3 Align and insert the edge connector into the connector on the system board 4 Using the Phillips 2 screwdriver tighten the screw to secure the riser to the sled Installing and removing system components 103 ...

Page 104: ...he safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the sled from the enclosure 4 If applicable remove the expansion card riser assembly 5 Remove the M 2 x16 riser Steps 1 Using the Phillips 1 screwdriver unscrew the screw that secures the M 2 card to the board 2 Pull the card out of the connector and lift the card away 104...

Page 105: ...emoving the M 2 SATA x16 riser Installing the M 2 SATA card Installing the M 2 SATA card Prerequisite 1 Follow the safety guidelines listed in Safety instructions Steps 1 Insert the edge connector of the M 2 SATA card into the connector on the board and push the card in 2 Using the Phillips 1 screwdriver secure the card in place Installing and removing system components 105 ...

Page 106: ...onnect to the PCI bus They are physically smaller than the standard expansion card and often connect to a dedicated connector on the system board Removing a mezzanine card Prerequisites NOTE The procedure to remove the mezzanine blank is similar to the removal of a mezzanine card 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside you...

Page 107: ...he brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 53 Removing a mezzanine card Next step Install the mezzanine card or the mezzanine card filler bracket Related link Removing a sled Removing the expansion card riser assembly Installing a mezzanine card Installing and removing system components 107 ...

Page 108: ...rd bracket to the mezzanine card 2 Holding the card by its edges position the card so that the card edge connector aligns with the connector of the bridge board on the system board 3 Insert the card edge connector and push the card firmly until the card is fully seated on the bridge board 4 Using the Phillips 2 screwdriver secure the mezzanine card and bracket assembly to the sled using screws 108...

Page 109: ...ine card filler bracket 2 Install the expansion card riser assembly 3 Install the sled into the enclosure 4 Follow the procedure listed in After working inside your system Related link Installing the expansion card riser assembly Installing a sled Installing and removing system components 109 ...

Page 110: ...rom the mezzanine card slot on the system board Figure 55 Removing the mezzanine card bridge board Next step Install the mezzanine card bridge board Related link Removing a sled Removing the expansion card riser assembly Removing a mezzanine card Installing the mezzanine card bridge board Installing the mezzanine card bridge board Prerequisite 1 Follow the safety guidelines listed in Safety instru...

Page 111: ...ure to remove the mezzanine blank is similar to the removal of a mezzanine card 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the sled from the enclosure 4 Remove the mezzanine card Steps 1 Push the blue retention clips away on one side and release the Open Compute Project OCP card Repeat step 1 to release t...

Page 112: ...site Follow the safety guidelines listed in Safety instructions Steps 1 Insert the Open Compute Project OCP card into the sled aligning the connector on the card with the connector in the system board 2 You must also align the holes on the card with the guide pins on the blue retention clips 3 Push down to lock the card in place 112 Installing and removing system components ...

Page 113: ...TPM chip has a unique and secret RSA key which is embedded during the manufacture of the TPM it is capable of performing platform authentication operation Replacing the Trusted Platform Module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system NOTE Ensure that your operating system supports the version of th...

Page 114: ...aps into place Figure 59 Installing the TPM Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system Related link Installing system board Initializing TPM for BitLocker users Initialize the TPM For more information see http technet microsoft com en us library cc753140 aspx The TPM Status changes to Enabled Activated Initializing the TPM 1 2 for TXT us...

Page 115: ...e is a system battery in each of the sleds Replacing system battery Prerequisites WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer For more information see the safety information that shipped with your system NOTE Battery is a Field Replaceable Unit FRU Only Dell certified s...

Page 116: ...n see the safety information that shipped with your system NOTE Battery is a Field Replaceable Unit FRU Removal and installation procedures are to be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Locate the battery socket For more information see the System...

Page 117: ...d provides the electrical connections to the components in the system to communicate Removing the system board Prerequisites CAUTION Do not attempt to remove the TPM plug in module from the system board Once the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding and it ca...

Page 118: ...stem board Next step Install the system board Related link Removing a sled Removing the air shroud Removing the expansion card riser assembly Removing a processor and heat sink module Removing a memory module Removing the OCP card Removing a mezzanine card Removing the support bracket Installing system board Installing system board Prerequisite Follow the safety guidelines listed in Safety instruc...

Page 119: ...ard risers c Processor heat sink module d Memory modules e OCP card f Mezzanine card g Linking board 4 Follow the procedure listed in After working inside your system 5 Import your new or existing iDRAC Enterprise license For more information see Integrated Dell Remote Access Controller User s Guide at Dell com esmmanuals 6 Ensure that you a Use the Easy Restore feature to restore the Service Tag ...

Page 120: ...stem board and if the Service Tag is present in the backup flash devicerSPI card BIOS displays the Service Tag the status of the license and the UEFI Diagnostics version 2 Perform one of the following steps Press Y to restore the Service Tag license and diagnostics information Press N to navigate to the Dell Lifecycle Controller based restore options Press F10 to restore data from a previously cre...

Page 121: ...he failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities ...

Page 122: ...etected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 122 Using system diagnostics ...

Page 123: ... System board connectors Disabling forgotten password System board jumper settings For information on resetting the password jumper to disable a password see the Disabling a forgotten password section Table 35 System board jumper settings Jumper Setting Description NVRAM_CLR The BIOS configuration settings are retained at system boot The BIOS configuration settings are cleared at system boot PWRD_...

Page 124: ...DIMM A5 DIMM A6 6 HFI_SB_1 Side band cable 1 for OCP 7 HFI_SB_2 Side band cable 2 for OCP 8 PCIe Slot 4 Slot 4 x16 PCIe Gen3 CPU 1 9 Batt System battery 10 PCIe Slot 3 Slot 3 x8 PCIe Gen3 from CPU 1 11 TPM TPM connector 12 PCIe Slot 1 Slot 1 x8 PCIe Gen3 from CPU 1 13 PCIe Slot 2 Slot 2 x8 PCIe Gen3 from CPU 1 14 SATA_A SATA cable connector 15 DIMM sockets 4 DIMM A7 DIMM A1 DIMM A2 DIMM A3 16 CPU ...

Page 125: ...ove the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 4 Install the system cover The existing passwords are not disabled erased until the system boots with the jumper on pins 4 and 6 However before you assign a new system and or setup password you must move the jumper back to pins 2 and 4 NOTE If you assign a new system and or setup password with the jumper on pins 4 and 6 th...

Page 126: ...ailable benefits vary depending on the Dell Service entitlement purchased for your device For more information about SupportAssist go to Dell com SupportAssist Contacting Dell Dell provides several online and telephone based support and service options If you do not have an active internet connection you can find contact information about your purchase invoice packing slip bill or Dell product cat...

Page 127: ...y you can access QR code located on the system Information tag Prerequisites Ensure that your smart phone or tablet has the QR code scanner installed The QRL includes the following information about your system How to videos Reference materials including the Owner s Manual and mechanical overview A direct link to Dell to contact technical assistance and sales teams Steps 1 Go to Dell com QRL and n...

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