Dell Alienware M11x R3 Manual Download | Manualshive

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CHAPTER 5: TROUBLESHOOTING

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Other software problems

Back up your files immediately

Use a virus-scanning program to check the hard drive, or CDs

Save and close any open files or programs and shut down your computer through the Start

menu

Scan the computer for spyware:

If you are experiencing slow computer performance, you frequently receive pop‑up
advertisements, or you are having problems connecting to the Internet, your computer might
be infected with spyware. Use an anti‑virus program that includes anti‑spyware protection
(your program may require an upgrade) to scan the computer and remove spyware.

Run the ePSA Diagnostics:

If all tests run successfully, the error condition is related to a software problem.

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Summary of Contents for Alienware M11x R3

Page 1: ......

Page 2: ......

Page 3: ...ALIENWARE M11x MOBILE MANUAL ...

Page 4: ...e AlienHead logo are trademarks or registered trademarks of Alienware Corporation Dell is a trademark of Dell Inc Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel and SpeedStep are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countr...

Page 5: ... Network Cable Optional 14 Set Up Microsoft Windows 15 Set Up Wireless Display Optional 16 Connect to the Internet Optional 18 CHAPTER 2 GETTING TO KNOW YOUR LAPTOP 21 Left View Features 22 Right View Features 26 Back View Features 27 Display Features 28 Computer Base and Keyboard Features 30 Power Button 32 Function Keys 34 CONTENTS ...

Page 6: ...NVIDIA Optimus Technology 47 Configuring the BIOS 49 CHAPTER 4 INSTALLING AND REPLACING COMPONENTS 59 Before You Begin 60 Replacing the Battery Pack 64 Upgrading or Replacing Memory 67 Upgrading or Replacing the Hard Drive Assembly 70 CHAPTER 5 TROUBLESHOOTING 75 Basic Hints and Tips 76 Backup and General Maintenance 77 Software Diagnostic Tools 79 Answers to Common Problems 81 ...

Page 7: ...5 CONTENTS CHAPTER 6 SYSTEM RECOVERY 89 AlienRespawn 90 My Dell Downloads 94 CHAPTER 7 SPECIFICATIONS 95 APPENDIX 109 GENERAL AND ELECTRICAL SAFETY PRECAUTIONS 110 Contacting Alienware 113 ...

Page 8: ... 6 ...

Page 9: ...w machine meets or exceeds our very demanding criteria We have tested your machine extensively in order to ensure that you enjoy the highest levels of performance In addition to a standard burn in period your system has been evaluated using real world tools such as synthetic performance benchmarks We invite you to share your experience with your new high performance mobile with us so please do not...

Page 10: ... 8 ...

Page 11: ...CHAPTER 1 SETTING UP YOUR LAPTOP CHAPTER 1 SETTING UP YOUR LAPTOP ...

Page 12: ... may have occurred during shipment Report any missing components or damaged items to customer service within 5 days of receiving the shipment Anything reported missing or damaged after the first 5 days of receiving a shipment will not be honored Some of the most common items to check for include Laptop and AC adapter with power cable Microsoft CD key located at the bottom of the laptop Monitor wit...

Page 13: ...t staff is available to assist you Placing Your Laptop WARNING Do not place the laptop near or over a radiator or heating vent If your laptop is placed in a cabinet ensure that adequate ventilation is provided Do not place the laptop in a humid location or in any area where the laptop may be exposed to rain or water Be careful not to spill liquid of any kind on or into the laptop When placing your...

Page 14: ...WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage ...

Page 15: ...CHAPTER 1 SETTING UP YOUR LAPTOP 13 Press the Power Button ...

Page 16: ...CHAPTER 1 SETTING UP YOUR LAPTOP 14 Connect the Network Cable Optional ...

Page 17: ... setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system NOTE For optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for your computer available at support dell com NOTE For more ...

Page 18: ...t connect a wireless display adapter to your TV before setting up wireless display You will require the following to set up wireless display on your computer Transmitter Intel Centrino wireless WLAN card Receiver Push2TV adapter for Intel Wireless Display NOTE If your computer supports the wireless display feature the Intel Wireless Display icon will be available on your Windows desktop ...

Page 19: ...y adapter to the TV 4 Turn on the TV and the wireless display adapter 5 Select the appropriate video source for your TV such as HDMI1 HDMI2 or S Video 6 Click the Intel Wireless Display icon on the desktop The Intel Wireless Display window appears 7 Select Scan for available displays 8 Select your wireless display adapter from the Detected wireless displays list 9 Enter the security code that appe...

Page 20: ...he optional external USB modem and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service provider for setup instructions To complete setting up your wired Internet connection follow the instructions in Setting Up Your Internet Connection on page 20 ...

Page 21: ...t connection you need to connect to your wireless router To set up your connection to a wireless router 1 Ensure that wireless is enabled on your computer 2 Save and close any open files and exit any open programs 3 Click Start Control Panel 4 In the search box type network and then click Network and Sharing Center Connect to a network 5 Follow the instructions on the screen to complete the setup ...

Page 22: ...ave your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one 1 Save and close any open files and exit any open programs 2 Click Start Control Panel 3 In the search box type network and then click Network and Sharing Center Set up a new connection or Network Connect to the Internet The Connect to the Internet window appears NOTE If you do not know...

Page 23: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP CHAPTER 2 GETTING TO KNOW YOUR LAPTOP ...

Page 24: ... to familiarize you with its various features and get you up and running quickly Left View Features 1 2 3 4 1 Security cable slot Attaches a commercially available security cable to the computer NOTE Before you buy a security cable ensure that it fits into the security cable slot on your computer ...

Page 25: ...share feature allows you to charge USB devices when the computer is powered on off or in sleep state NOTE Certain USB devices may not charge when the computer is powered off or in sleep state In such cases turn on the computer to charge the device NOTE You can enable or disable the option of charging the USB devices when the computer is powered off or in sleep mode through the BIOS settings NOTE I...

Page 26: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP 24 6 7 8 5 ...

Page 27: ...ideos and documents For information on cards supported see Specifications on page 95 7 IEEE 1394 connector Connects to high speed serial multimedia devices such as digital video cameras 8 SIM card slot Allows you to install a Subscriber Identity Module SIM to browse the Internet check e mail and connect to a Virtual Private Network To access the Internet you must be within the network of your cell...

Page 28: ...hone connectors 2 Connect to a pair of headphones or to a powered speaker or sound system 2 Audio in Microphone connector Connects to a microphone or inputs signal for use with audio programs 3 USB 3 0 connectors 2 Provide faster data transmission between your computer and USB devices ...

Page 29: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP 27 Back View Features 1 1 AC adapter connector Connects to an AC adapter to power the computer and charge the battery ...

Page 30: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP 28 Display Features 1 2 3 4 ...

Page 31: ...ideo chatting and voice recording 2 Camera Built in camera for video capture conferencing and chat 3 Camera activity indicator Indicates if the camera is on or off A solid white light indicates camera activity 4 Right digital array microphone Combines with the left digital array microphone to provide high quality sound for video chatting and voice recording ...

Page 32: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP 30 Computer Base and Keyboard Features 5 6 1 2 3 4 ...

Page 33: ...klit keyboard Illuminates to provide visibility in low lit or dark environments You can customize the colors and effects using the AlienFX software available in the Alienware Command Center For more information see Alienware Command Center on page 38 5 Touch pad buttons 2 Provide left and right click functions like those on a mouse 6 Touch pad Provides the functionality of a mouse to move the curs...

Page 34: ... on how to program this button see Power Options in the control panel of Microsoft Windows operating system The power button is located in the center of the hinge cover For the exact location see Computer Base and Keyboard Features on page 30 The color of the AlienHead rim indicates the power status The color indicating the power status can be changed through the AlienFX software ...

Page 35: ... charging Blue or custom AC color fading into black The computer is in standby mode On battery Amber or custom battery color The battery is fully charged Amber or custom battery color fading into black The computer is in standby mode Blinking Amber or custom battery color The battery charge is low For more details on standby and hibernate mode see Power Options in the control panel of your Microso...

Page 36: ... Press Fn F1 to open the screen resolution panel to extend your desktop to an external monitor and also change the display settings F2 Check Battery Status Press Fn F2 to manage the power setting using the AlienFusion software available in the Alienware Command Center for more information see Alienware Command Center on page 38 F3 Wireless Control Switch wireless radios on off Press Fn F3 to enabl...

Page 37: ...or unmute the sound F8 Decrease volume Press Fn F8 to decrease the volume level F9 Increase volume Press Fn F9 to increase the volume level F10 Rewind or Play previous track Press Fn F10 to rewind or play previous track F11 Play or Pause Press Fn F11 to play or pause a track F12 Fast Forward or Play next track Press Fn F12 to fast forward or play the next track ...

Page 38: ...o access Alienware Command Center for more information see Alienware Command Center on page 38 PRT SCRN AlienFX Press Fn PRT SCRN to enable or disable the AlienFX illumination AlienFX allows you to control your computer s lighting by creating a theme that contains all the lighting choices ...

Page 39: ...CHAPTER 3 USING YOUR LAPTOP CHAPTER 3 USING YOUR LAPTOP ...

Page 40: ...he Alienware Command Center by pressing Fn PAUSE Connecting External Displays If you want to enjoy your computing environment on a bigger scale visually or extend your desktop area you can connect an external display such as a standalone monitor an LCD TV or a projector Connecting a Display Use the appropriate cable based on the connectors available on your computer and display Refer to the follow...

Page 41: ...Type Computer Cable Display HDMI to HDMI HDMI cable DisplayPort to DisplayPort DisplayPort cable DisplayPort to DVI DisplayPort to DVI adapter DVI cable NOTE You can purchase the DisplayPort to DVI adapter and additional HDMI cables at dell com ...

Page 42: ...e DisplayPort or HDMI connector on your Alienware laptop 4 Connect the other end of the cable to the same connector on your display 5 If necessary connect one end of the power cable to the display s power connector 6 Connect the other end of the power cable to a grounded three prong power strip or wall outlet 7 Turn on your laptop and then turn on your display ...

Page 43: ... options a Display Select the display you would like to manage b Resolution Select the suitable display resolution c Orientation Select Potrait or Landscape depending on your display type d Multiple Displays Select from the below options Duplicate these displays Extend these displays Show desktop on display 1 Show desktop on display 2 3 Click Apply to apply your changes and then click OK to exit ...

Page 44: ...nergy rechargeable lithium ion prismatic Li ion battery pack Battery life will vary depending on your laptop configuration model applications installed power management settings and features used As with all batteries the maximum capacity of this battery will decrease with time and usage The battery meter lights on the battery pack indicate the charge level of the battery When you press the batter...

Page 45: ...CHAPTER 3 USING YOUR LAPTOP 43 1 Battery Meter 1 ...

Page 46: ...llows you to quickly manage all of your wireless radio s Bluetooth WLAN and WWAN To enable disable wireless 1 Turn on your computer 2 Press the Fn F3 keys 3 In the pop up window that appears select the option s to enable wireless or clear the option s to disable wireless 4 Click OK ...

Page 47: ...on your computer The Microsoft Windows operating system installed on your computer provides three default options Balanced Offers full performance when you need it and saves power during periods of inactivity Power Saver Saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime H...

Page 48: ...omize specific settings click Change plan settings next to the selected power plan Reducing Power Consumption Although your laptop together with the operating system is capable of power conservation there are measures you can take to reduce the power consumption Lower the intensity of the display backlight A very bright screen translates to higher power usage Use the Go Dark mode in the Alienware ...

Page 49: ...timus technology is enabled through an application profile When an application is launched the video drivers check to see if the application has a profile associated with it If an application profile exists the NVIDIA GPU is turned on and the application runs in performance mode The NVIDIA GPU is turned off automatically when the application is closed If an application profile does not exist the i...

Page 50: ...xpanded and then click Manage 3D Settings 3 In the Program Settings tab click Add and browse to select the application s executable file exe Once added you can change the settings for that application To change the settings for a specific application locate the application in the Select a program to customize list and make the desired changes NOTE For more information on the NVIDIA control panel o...

Page 51: ...ur laptop Set or change a user selectable option View the installed amount of memory or set the type of hard drive installed Before you use System Setup it is recommended that you write down the current System Setup information for future reference CAUTION Do not change the settings in System Setup unless you are an expert computer user Certain changes can cause your computer to work incorrectly ...

Page 52: ...y If an error occurs during Power On Self Test POST you may also enter the BIOS Setup Utility by pressing F2 when prompted NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your laptop and try again System Setup Screens The BIOS Setup Utility window displays current or changeable configuration information for...

Page 53: ...com manuals Main Menu System Time Displays the system time System Date Displays the system date Alienware Displays the model number of your computer Service Tag Displays the service tag of your computer BIOS Version Displays the BIOS version EC Version Displays the EC firmware version ME version Displays the IntelME firmware version CPU Displays the type of processor installed CPU Frequency Displa...

Page 54: ...cessor Total Memory Displays the total memory available in your computer Memory Bank 0 Displays the memory size installed in DIMM 0 Memory Bank 1 Displays the memory size installed in DIMM 1 Advanced Menu Intel SpeedStep Allows you to enable or disable the Intel SpeedStep technology Disabling this feature may improve performance but will greatly reduce battery life Virtualization Allows you to ena...

Page 55: ...off USB Wake Support Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature NOTE If USB Powershare is enabled a device connected to the USB Powershare connector may not wake the computer USB PowerShare Allows you to enable or disable charging of devices plugged into the USB Powershare connector while in battery mode Integrated Network Allows y...

Page 56: ...Card Reader Allows you to enable or disable the internal SD card reader CPU Turbo Mode Allows you to enable or disable the Intel CPU turbo mode performance option Performance Options Allows you to enable or disable all over clocking functions SATA Operation Allows you to configure the operating mode of the integrated SATA hard drive controller ATA SATA is configured for ATA mode AHCI SATA is confi...

Page 57: ...abled BIOS will detect unsupported A C adapters and display an error to screen Charger Behavior Allows you to enable or disable battery charging Wireless Menu Bluetooth Allows you to enable or disable the internal Bluetooth device Disabled The internal Bluetooth device is disabled and is not visible to the operating system Enabled The internal Bluetooth device is enabled Wireless Network Allows yo...

Page 58: ...rd Displays if the user password is clear or set Set Service Tag Allows you to set the service tag of your computer if a service tag has not already been set Set Supervisor Password Allows you to set the supervisor password The supervisor password controls access to the system setup utility Set User Password Allows you to set the user password The user password controls access to the computer at b...

Page 59: ... you to exit System Setup and save your changes to CMOS Save Change Without Exit Allows you remain in System Setup and save your changes to CMOS Exit Discarding Changes Allows you to exit System Setup and load previous values from CMOS for all Setup items Load Optimal Defaults Allows you to load default values for all Setup items Discard Changes Allows you to load previous values from CMOS for all...

Page 60: ...CHAPTER 3 USING YOUR LAPTOP 58 ...

Page 61: ...CHAPTER 4 INSTALLING AND REPLACING COMPONENTS CHAPTER 4 INSTALLING AND REPLACING COMPONENTS ...

Page 62: ...c replacement instructions Before You Begin This section provides procedures for removing and installing the components in your laptop Unless otherwise noted each procedure assumes that the following conditions exist You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer in this section You have read the safety information that shipped with your computer ...

Page 63: ...se all open files and exit all open programs 2 Click Start Shut Down The laptop turns off after the operating system shutdown process finishes 3 Ensure that the computer and any attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for at least 8 to 10 seconds until the computer ...

Page 64: ...edges not by its pins CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION When y...

Page 65: ...irst unplug the cable from your computer and then unplug the cable from the network device 3 Disconnect all telephone or network cables from the computer 4 Press and eject any installed cards from the Media Card Reader 5 Disconnect your computer and all attached devices from their electrical outlets CAUTION To help prevent damage to the system board you must remove the battery from the battery bay...

Page 66: ... changing the battery pack CAUTION To avoid damage to the laptop use only the battery designed for this particular Alienware laptop Do not use batteries designed for other Alienware or Dell laptops To remove the battery pack 1 Follow the instructions in Before You Begin on page 60 2 Shut down the laptop and turn it over 3 Loosen the eight captive screws and remove the base cover ...

Page 67: ...CHAPTER 4 INSTALLING AND REPLACING COMPONENTS 65 1 2 1 captive screws 8 2 base cover ...

Page 68: ...e battery pack to the computer base 5 Disconnect the battery pack cable from the connector on the system board 6 Lift and slide the battery pack out of the computer 1 2 3 1 battery pack 3 battery pack cable 2 screws 2 To replace the battery pack perform the removal steps in reverse order ...

Page 69: ... unit The industry standard JEDEC PC3 8500 PC3 10600 DDR3 SODIMM memory module connectors are available for memory upgrade The table below illustrates all the possible ways system memory can be configured Memory connector 1 Memory connector 2 Total memory 1 GB 1 GB 2 GB 1 GB 2 GB 3 GB 2 GB 2 GB 4 GB 4 GB 4 GB 8 GB 8 GB 8 GB 16 GB ...

Page 70: ...egin on page 60 2 Shut down the laptop and turn it over 3 Loosen the eight captive screws and remove the base cover 4 Remove the battery see Replacing the Battery Pack on page 64 5 Use your fingertips to carefully spread apart the memory module connector s spring locks until the module pops up 6 Remove the memory module ...

Page 71: ... reverse order While inserting the memory module into the connector align the notch on the memory module with the tab on the memory module connector NOTE If you need to install memory modules in two connectors install a memory module in the lower connector before you install a memory module in the upper connector NOTE If the memory module is not installed properly the computer may not boot ...

Page 72: ... page 60 2 Shut down the laptop and turn it over 3 Loosen the eight captive screws and remove the base cover 4 Remove the battery see Replacing the Battery Pack on page 64 5 Loosen the three captive screws that secure the hard drive assembly to the computer base 6 Using the pull tab lift the hard drive assembly to disconnect it from the system board connector 7 Lift the hard drive assembly away fr...

Page 73: ...CHAPTER 4 INSTALLING AND REPLACING COMPONENTS 71 1 3 2 1 captive screws 3 3 pull tab 2 hard drive assembly ...

Page 74: ...PLACING COMPONENTS 72 8 Remove the four screws that secure the hard drive to the hard drive bracket 9 Lift the hard drive bracket of the hard drive according to the illustration 1 2 3 1 hard drive bracket 3 hard drive 2 screws 4 ...

Page 75: ...CHAPTER 4 INSTALLING AND REPLACING COMPONENTS 73 10 Remove the interposer from the hard drive 1 2 1 hard drive 2 interposer To replace the hard drive perform the removal steps in reverse order ...

Page 76: ...CHAPTER 4 INSTALLING AND REPLACING COMPONENTS 74 ...

Page 77: ...CHAPTER 5 TROUBLESHOOTING CHAPTER 5 TROUBLESHOOTING ...

Page 78: ...ere Power Savings Ensure that your computer is not in hibernate or standby mode by pressing the power button for less than 4 seconds The power status light will fade from blue to black while in standby mode in hibernate mode it will be off Brightness Check and adjust the brightness of the display by pressing the key combinations Fn F4 or Fn F5 Display Choice Press the key combination Fn F1 to ensu...

Page 79: ...llet Run maintenance programs as often as you can You may schedule these programs to run at times when you are not using your computer You can use those provided with your operating system or buy more powerful dedicated programs to do so Write down your passwords and keep them safe away from your computer This is especially important if you choose to password protect your computer s BIOS and opera...

Page 80: ...between your computer and a grounded three prong power outlet Ensure that the power outlet is working Ensure the UPS or power strip is turned on if applicable If your peripheral devices e g keyboard mouse printer etc are not working ensure that all connections are secure If any computer components were added or removed before the problem began check to see if you performed the installation or remo...

Page 81: ...OTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 3 Select Diagnostics from the menu and press Enter 4 Follow the instructions on the screen If a failure is detected the computer stops and beeps To stop the assessment and restart the computer press n To continue to the next test pre...

Page 82: ...Do you want to run the remaining memory tests This will take about 30 minutes or more Do you want to continue Recommended If you are experiencing memory issues press y else press n The following message is displayed Enhanced Pre boot System Assessment complete Press o to reboot your computer ...

Page 83: ...ll generate a single beep to indicate a general failure and an error message will be displayed For assistance contact Alienware Technical Support see Contacting Alienware on page 113 The computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard...

Page 84: ...uninstall and then reinstall the program A program is designed for an earlier version of Microsoft Windows Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments 1 Click Start Control Panel Programs Programs and Features Use an older program with th...

Page 85: ...r for spyware If you are experiencing slow computer performance you frequently receive pop up advertisements or you are having problems connecting to the Internet your computer might be infected with spyware Use an anti virus program that includes anti spyware protection your program may require an upgrade to scan the computer and remove spyware Run the ePSA Diagnostics If all tests run successful...

Page 86: ...with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program If necessary uninstall and then reinstall the program ...

Page 87: ... prevent the operating system from starting Try allowing the computer to return to room temperature before turning it on Run Check Disk 1 Click Start Computer 2 Right click Local Disk C 3 Click Properties Tools Check Now If the User Account Control window appears click Continue 4 Follow the instructions on the screen ...

Page 88: ...f the display is blank NOTE If you are using a program that requires a higher resolution than your computer supports it is recommended that you attach an external monitor to your computer The computer may be in a power saving mode Press a key on the keyboard or press the power button to resume normal operation Switch the video image If your computer is attached to an external monitor press Fn F1 t...

Page 89: ...or or UPS is securely connected to an electrical outlet is switched on and is working correctly Check that the wall outlet is working properly by testing another device such as a radio or lamp that you know works If the wall outlet is not working contact an electrician or your power company for further assistance If the problem persists contact Alienware support see Contacting Alienware on page 11...

Page 90: ...CHAPTER 5 TROUBLESHOOTING 88 ...

Page 91: ...CHAPTER 6 SYSTEM RECOVERY CHAPTER 6 SYSTEM RECOVERY ...

Page 92: ...n only if System Restore did not resolve your operating system problem CAUTION Although AlienRespawn is designed to preserve the data files on your computer it is recommended that you backup your data files before using AlienRespawn You can use AlienRespawn to restore your hard drive to the operating state it was in when you purchased your computer while preserving the data files AlienRespawn allo...

Page 93: ...F8 several times to access the Advanced Boot Options window NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 5 Select Repair Your Computer 6 Select AlienRespawn and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen NOTE The restoratio...

Page 94: ...hat allow you to Backup and restore your computer based on file types Backup files to a local storage device Schedule automated backups To upgrade to AlienRespawn Professional 1 Double click the AlienRespawn icon in the notification area of your desktop 2 Click Upgrade Now 3 Follow the instructions on the screen ...

Page 95: ...afe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft fire or natural disasters You can access the service on your computer using a password protected account For more information go to delldatasafe com To schedule backups 1 Double click the Dell DataSafe Online icon on the taskbar 2 Follow the instructi...

Page 96: ...backup CD or DVD This software is available on the My Dell Downloads website From this website you can download available software for reinstallation or create your own backup media To register and use My Dell Downloads 1 Go to DownloadStore dell com media 2 Follow the instructions on the screen to register and download the software 3 Reinstall the software or create a backup media for future use ...

Page 97: ...CHAPTER 7 SPECIFICATIONS CHAPTER 7 BASIC SPECIFICATIONS ...

Page 98: ... Depth 233 3 mm 9 19 inches Weight with 8 cell battery starting at 2 0 kg 4 4 lb NOTE The weight of your laptop will vary depending on the configuration ordered and the manufacturing variability System Information Processor Intel Core i5 ULV 2nd generation Intel Core i7 ULV 2nd generation L2 cache 256 KB L3 cache up to 4 MB Bus clock 100 Mhz ...

Page 99: ...o 1333 MHz Processor address bus width 32 bits Processor data width 64 bits BIOS EPROM 32 Mbit Graphics bus PCIe x16 Gen2 Memory Connectors two internally accessible DDR3 SODIMM sockets Capacities 1 GB 2 GB 4 GB and 8 GB Memory type up to 1333 MHz unbuffered non ECC dual channel DDR3 configuration Memory configurations supported 2 GB 3 GB 4 GB 8 GB and 16 GB ...

Page 100: ...pter one RJ45 connector USB one 4 pin USB 2 0 compliant connector with PowerShare two 4 pin USB 3 0 compliant connectors HDMI one 19 pin connector DisplayPort one 20 pin connector Audio two audio output headphone connectors and one audio input microphone connector Media Card Reader one 8 in 1 slot SIM card one SIM card slot IEEE 1394 one 4 pin serial connector ...

Page 101: ...tel Wireless Display optional 3G Wireless Internet optional 4G Wireless Internet optional Video Video controller Integrated Discrete Intel HD Graphics 3000 NVIDIA GeForce GT 540M Video memory Integrated Discrete 512 MB dedicated video memory for total system memory greater than 4 GB 1 GB 2 GB External display support HDMI 1 4 DisplayPort and Intel Wireless Display optional ...

Page 102: ...ernal speaker amplifier up to 1 W per channel up to 2 W total power Internal microphone support dual array digital microphone in camera assembly Volume controls program menus and keyboard media function keys Hard Drive Storage Interface SATA Number of hard drives one Hard drive 2 5 inch SATA hard drive Type standard portable and solid state hard drives ...

Page 103: ...Stick PRO MultiMedia Card plus MMC Memory Stick xD Picture Card type M and type H Video cards Intel HD Graphics 3000 NVIDIA GeForce GT 540M discrete Display Type 11 6 inch HD TrueLife WLED Maximum resolution 1366 x 768 Dimensions Height 144 mm 5 67 inches Width 256 12 mm 10 08 inches Diagonal 293 83 mm 11 57 inches ...

Page 104: ...ugh keyboard shortcuts Keyboard Backlit Number of keys 82 Korea U S and Canada 83 Europe 86 Japan Backlight color RGB colors can be changed by invoking the AlienFX software in the Alienware Command Center For information see Alienware Command Center on page 38 Camera Camera resolution 2 0 megapixel Video resolution 1600 x 1200 Diagonal viewing angle 60 ...

Page 105: ...rectangle Battery 8 cell smart lithium ion 63 Whr Height 11 2 mm 0 44 inches Width 173 mm 6 81 inches Depth 109 4 mm 4 31 inches Weight 0 43 kg 0 94 lb Voltage 14 8 V Operating time battery operating time varies depending on operating conditions and can be significantly reduced under certain power intensive conditions Life span approximate 300 discharge charge cycles ...

Page 106: ...to 50 C 32 to 122 F Storage 20 to 60 C 4 to 140 F Coin cell battery CR 2032 AC Adapter Type 65 W 90 W Input voltage 100 240 VAC Input current maximum 65 W 1 7 A 1 6 A 90 W 1 5 A 1 6 A Input frequency 50 60 Hz Output current 65 W 3 34 A continuous 90 W 4 62 A continuous ...

Page 107: ...C Adapter Output power 65 W 90 W Rated output voltage 19 5 VDC Temperature range Operating 0 to 40 C 32 to 104 F Storage 40 to 70 C 40 to 158 F Connector types DC connector 3 pin 7 4 mm plug AC connector 3 pin C6 65 W 3 pin C6 90 W ...

Page 108: ...erating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 non condensing Storage 10 to 95 non condensing Maximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Storage 1 3 GRMS ...

Page 109: ... half sine pulse for operating Also measured with hard drive in head parked position and a 2 ms half sine pluse for storage Operating 110 G Storage 160 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 ...

Page 110: ...CHAPTER 7 SPECIFICATIONS 108 ...

Page 111: ...APPENDIX APPENDIX ...

Page 112: ...he computer using the power source type indicated on the rating label Never block or cover any openings or fans in the computer case These are required for ventilation Never insert objects of any kind into the ventilation openings Ensure that your computer is properly grounded when in use Do not attempt to connect your computer into an outlet that is not properly grounded If an extension cord is u...

Page 113: ...ge caused is usually permanent Computer technicians wear a special wrist strap that grounds them to the computer s case to prevent ESD damage You can reduce the chances of ESD damage by doing the following Turn off your computer s power and wait several minutes before starting to work Ground yourself by touching the case of the computer Avoid walking around while replacing items inside the case es...

Page 114: ...thing to worry about Your computer protects itself against most irregularities in the power source When You Should Contact Alienware The battery power cable or connector is damaged Your computer has had liquid spilled into it Your computer was dropped or the case was damaged Normal operation of the computer does not occur when the operating instructions are followed Replacement Components or Acces...

Page 115: ...talog Dell provides several online and telephone based support and service options Because availability varies by country and product some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com contactdell 2 Select your country or region 3 Select the appropriate service or support link based on your need 4 Choose the metho...

Page 116: ...ic countries only dell com jp Japan only euro dell com Europe only dell com la Latin American and Caribbean countries dell ca Canada only You can access Alienware Support through the following websites support dell com support jp dell com Japan only support euro dell com Europe only support la dell com Argentina Brazil Chile Mexico ...

Page 117: ... México S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 México D F Regulatory Model Number Voltage Frequency Electricity Consumption Output Voltage Output Intensity P06T 100 240 VAC 50 60 Hz 1 70 A 1 6 A 1 50 A 19 50 VDC 3 34 A 4 62 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Complia...

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