CHAPTER 5: TROUBLESHOOTING
81
Answers to Common Problems
Computer Startup Problems
The computer fails the POST
The Power On Self Test (POST) ensures that the computer meets all the necessary system
requirements and that all hardware is working properly before starting the remainder of the
boot process. If the computer passes the POST, the computer will continue to start normally.
However, if the computer fails the POST, the computer will generate a single beep to indicate
a general failure and an error message will be displayed. For assistance, contact Alienware
Technical Support (see “Contacting Alienware“ on page 113).
The computer stops responding or a solid blue screen appears
CAUTION: You might lose data if you are unable to perform an operating system
shutdown.
If you are unable to get a response by pressing a key on your keyboard or moving your mouse,
press and hold the power button for at least 6 seconds until the computer turns off, then
restart your computer.
NOTE:
The chkdsk program may run when you restart the computer. Follow the
instructions on the screen.
Summary of Contents for Alienware M11x R3
Page 1: ......
Page 2: ......
Page 3: ...ALIENWARE M11x MOBILE MANUAL ...
Page 8: ... 6 ...
Page 10: ... 8 ...
Page 11: ...CHAPTER 1 SETTING UP YOUR LAPTOP CHAPTER 1 SETTING UP YOUR LAPTOP ...
Page 15: ...CHAPTER 1 SETTING UP YOUR LAPTOP 13 Press the Power Button ...
Page 16: ...CHAPTER 1 SETTING UP YOUR LAPTOP 14 Connect the Network Cable Optional ...
Page 23: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP CHAPTER 2 GETTING TO KNOW YOUR LAPTOP ...
Page 26: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP 24 6 7 8 5 ...
Page 30: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP 28 Display Features 1 2 3 4 ...
Page 32: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP 30 Computer Base and Keyboard Features 5 6 1 2 3 4 ...
Page 39: ...CHAPTER 3 USING YOUR LAPTOP CHAPTER 3 USING YOUR LAPTOP ...
Page 45: ...CHAPTER 3 USING YOUR LAPTOP 43 1 Battery Meter 1 ...
Page 60: ...CHAPTER 3 USING YOUR LAPTOP 58 ...
Page 61: ...CHAPTER 4 INSTALLING AND REPLACING COMPONENTS CHAPTER 4 INSTALLING AND REPLACING COMPONENTS ...
Page 67: ...CHAPTER 4 INSTALLING AND REPLACING COMPONENTS 65 1 2 1 captive screws 8 2 base cover ...
Page 76: ...CHAPTER 4 INSTALLING AND REPLACING COMPONENTS 74 ...
Page 77: ...CHAPTER 5 TROUBLESHOOTING CHAPTER 5 TROUBLESHOOTING ...
Page 90: ...CHAPTER 5 TROUBLESHOOTING 88 ...
Page 91: ...CHAPTER 6 SYSTEM RECOVERY CHAPTER 6 SYSTEM RECOVERY ...
Page 97: ...CHAPTER 7 SPECIFICATIONS CHAPTER 7 BASIC SPECIFICATIONS ...
Page 110: ...CHAPTER 7 SPECIFICATIONS 108 ...
Page 111: ...APPENDIX APPENDIX ...
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