Dell Alienware Aurora R8 Service Manual Download | Manualshive

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Table 8. Diagnostics

Number of Power LED flashes

Problem description

1

System board: BIOS and ROM failure

2

No memory or RAM detected

3

System board or chipset error

4

Memory or RAM failure

5

CMOS battery failure

6

Video card or chip failure

7

CPU failure

3,6

BIOS recovery image not found

3,7

BIOS recovery image found but invalid

Flashing BIOS (USB key)

1

Follow the procedure from step 1 to step 7 in "

Flashing the BIOS

" to download the latest BIOS setup program file.

2 Create a bootable USB drive. For more information see the knowledge base article

www.dell.com/support

3  Copy the BIOS setup program file to the bootable USB drive.
4  Connect the bootable USB drive to the computer that needs the BIOS update.
5  Restart the computer and press F12 when the Dell logo is displayed on the screen.
6  Boot to the USB drive from the One Time Boot Menu.
7  Type the BIOS setup program filename and press Enter.
8  The BIOS Update Utility appears. Follow the instructions on the screen to complete the BIOS update.

Flashing the BIOS

You may need to flash (update) the BIOS when an update is available or when you replace the system board.
Follow these steps to flash the BIOS:

1

Turn on your computer.

2 Go to

www.dell.com/support

3 Click Product support, enter the Service Tag of your computer, and then click Submit.

NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer
model.

4 Click Drivers & downloads

→

Find it myself.

5  Select the operating system installed on your computer.
6  Scroll down the page and expand BIOS.
7  Click Download to download the latest version of the BIOS for your computer.
8  After the download is complete, navigate to the folder where you saved the BIOS update file.
9  Double-click the BIOS update file icon and follow the instructions on the screen.

Backup media and recovery options

Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see

Windows Backup Media and Recovery Options

.

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Summary of Contents for Alienware Aurora R8

Page 1: ...Alienware Aurora R8 Service Manual Computer Model Alienware Aurora R8 Regulatory Model D23M Regulatory Type D23M002 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 11 Rev A00 ...

Page 3: ...list 15 Removing the stability foot 17 Procedure 17 Replacing the stability foot 18 Procedure 18 Removing the left side cover 19 Procedure 19 Replacing the left side cover 20 Procedure 20 Removing the right side cover 22 Procedure 22 Replacing the right side cover 24 Procedure 24 Removing the top cover assembly 26 Prerequisites 26 Procedure 26 Replacing the top cover assembly 29 Procedure 29 Post ...

Page 4: ...ing the 2 5 inch hard drive 39 Procedure 39 Prerequisites 40 Replacing the 2 5 inch hard drive 41 Procedure 41 Post requisites 42 Removing the hard drive cage 43 Prerequisites 43 Procedure 43 Replacing the hard drive cage 44 Procedure 44 Post requisites 44 Removing the power supply unit 45 Prerequisites 45 Procedure 45 Replacing the power supply unit 49 Procedure 49 Post requisites 52 Removing the...

Page 5: ...9 Procedure 59 Replacing the memory modules 60 Procedure 60 Post requisites 61 Removing the solid state drive 62 Prerequisites 62 Procedure 62 Replacing the solid state drive 63 Procedure 63 Post requisites 63 Removing the graphics card 64 Prerequisites 64 Procedure 64 Replacing the graphics card 66 Procedure 66 Post requisites 67 Removing the VR heat sink 68 Prerequisites 68 Procedure 68 Replacin...

Page 6: ...edure 73 Post requisites 73 Removing the wireless card 74 Prerequisites 74 Procedure 74 Replacing the wireless card 75 Procedure 75 Post requisites 75 Removing the antennas 76 Prerequisites 76 Procedure 76 Replacing the antennas 78 Procedure 78 Post requisites 79 Removing the front chassis fan 80 Prerequisites 80 Procedure 80 Replacing the front chassis fan 82 Procedure 82 Post requisites 83 Remov...

Page 7: ...4 Procedure 94 Post requisites 94 Removing the power button board 95 Prerequisites 95 Procedure 95 Replacing the power button board 96 Procedure 96 Post requisites 96 Removing the rear trim cover 97 Prerequisites 97 Procedure 97 Replacing the rear trim cover 98 Procedure 98 Post requisites 98 Removing the system board 99 Prerequisites 99 Procedure 99 Replacing the system board 101 Procedure 101 Po...

Page 8: ...ords 108 Procedure 108 Flashing the BIOS 108 Troubleshooting 110 Enhanced Pre Boot System Assessment ePSA diagnostics 110 Running the ePSA Diagnostics 110 System diagnostic lights 110 Flashing BIOS USB key 111 Flashing the BIOS 111 Backup media and recovery options 111 Wi Fi power cycle 112 Flea power release 112 Getting help and contacting Dell 113 Self help resources 113 Contacting Dell 113 8 ...

Page 9: ...are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all attached network devices and peripherals such as keyboard mouse and monitor from your computer 5 Remove any media card and optical disc from your computer if applicable 6 After the compute...

Page 10: ...nsure that no stray screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 10 ...

Page 11: ...airs as authorized or directed by the Dell technical assistance team Damage due to servicing that is not authorized by Dell is not covered by your warranty See the safety instructions that shipped with the product or at www dell com regulatory_compliance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the...

Page 12: ...Recommended tools The procedures in this document may require the following tools Philips screwdriver 1 Flat head screwdriver Plastic scribe 12 ...

Page 13: ...Inside view of your computer 1 power supply unit 2 optical drive assembly 3 top cover 4 top chassis fan 5 system board 6 processor fan and heat sink assembly 7 graphics card 8 right side cover 13 ...

Page 14: ...10 SATA 6 Gbps drive connector SATA2 11 SATA 6 Gbps drive connector SATA3 12 SATA 6 Gbps drive connector SATA4 13 solid state drive slot M 2 SSD 14 CMOS reset jumper CMOS JUMPER 15 Password reset jumper PASSWORD JUMPER 16 PCI Express x16 mechanical x8 electrical slot SLOT4 17 LED controller connector LED_CONTROLLER 18 PCI Express x4 slot SLOT3 19 PCI Express x4 slot SLOT2 20 PCI Express x16 mechan...

Page 15: ...pply unit hinge 6 32 X 1 4 4 Power supply unit bracket 6 32 X 1 4 2 Optical drive assembly Chassis 6 32 X 1 4 2 System board Chassis 6 32 X 1 4 8 Top cover Chassis 6 32 X 1 4 2 Top I O assembly Chassis 6 32 X 1 4 BLK 4 Processor cooling assembly bracket Chassis 6 32 X 1 4 BLK 2 Processor cooling assembly radiator Processor cooling assembly bracket 6 32 X 1 4 BLK 4 Top chassis fan assembly Chassis ...

Page 16: ...e Quantity Screw image Power button board Top cover M3 X 4 2 Rubber foot Bottom cover M3 X 4 4 M 2 SSD card System board Standoff M2 1 M2 X 2 5 1 Optical drive bracket Optical drive M2 X 2 5 1 WLAN bracket System board M2 X 2 5 1 16 ...

Page 17: ...ollow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the computer on a clean and flat surface with the bottom cover facing up 2 Pull the securing tab to release the stability foot from the slots on the bottom cover 3 Lift the stability foot off the bottom cover 4 L...

Page 18: ...the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the computer on a clean and flat surface with the bottom cover facing up 2 Align the tabs on the stability foot with the slots on the bottom cover and snap the stability foot to lock it in place 3 Turn the computer ove...

Page 19: ...ng inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure NOTE Ensure that you remove the security cable and security screw from the security cable slot if applicable 1 Remove the screw 6 32 X 1 4 BLK that secures the side panel release latch to the chassis 2 Pull the side panel release latch 3 Release the left si...

Page 20: ...e your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the tabs on the left side cover with the slots on the chassis 2 Rotate the left side cover towards the chassis until it snaps into place 20 ...

Page 21: ...3 Replace the screw 6 32 X 1 4 BLK that secures the side panel release latch to the chassis 21 ...

Page 22: ...g inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Carefully pry around the edges of the right side cover from the chassis 2 Disconnect the lighting cable from the right side cover 22 ...

Page 23: ...3 Lift the right side cover off the chassis 23 ...

Page 24: ...rking inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Connect the lighting cable to the right side cover 2 Align the tabs on the right side cover with the slots on the chassis 24 ...

Page 25: ...3 Rotate the right side cover towards the chassis until it snaps into place 25 ...

Page 26: ...our computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Remove the right side cover Procedure 1 Remove the two screws 6 32 X 1 4 that secure the top cover to the chassis 2 Disconnect the lighting cable from the top cover 3 Slide the lighting cable through the slot on the chassis 4 Startin...

Page 27: ...5 Lift the top cover off the chassis from the rear 6 Turn the top cover over release the tabs on the top cover from the slots on the top bezel 27 ...

Page 28: ...7 Lift the top cover from the top bezel 8 You are left with top bezel and top cover 28 ...

Page 29: ...r computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the tabs on the top cover with the slots on the top bezel and snap the top cover into place 2 Slide the lighting cable through the slot on the chassis 29 ...

Page 30: ... tabs on the top cover with the slots on the chassis and snap the top cover into place 4 Connect the lighting cable to the top cover 5 Replace the two screws 6 32 X 1 4 that secure the top cover to the chassis 30 ...

Page 31: ...Post requisites 1 Replace the right side cover 2 Replace the left side cover 31 ...

Page 32: ...ter working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Remove the two 2 5 inch hard drive cages Procedure 1 Place the computer on a clean and flat surface with the left side facing up 2 Press the securing tabs to release the bottom cover from the slots on the chassis ...

Page 33: ...4 Lift the bottom cover from the chassis 5 Turn the computer back to the upright position 33 ...

Page 34: ...ter working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Turn the computer over until the base is facing up 2 Align the tabs on the bottom cover with the slots on the chassis and snap the bottom cover in place 3 Turn the computer over and place it in upright position Post requisites 1 Replace the two 2...

Page 35: ...ter working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the left side cover Procedure 1 Disconnect the data and power cables from the hard drive 2 Press the release tabs on the hard drive carrier and slide the hard drive carrier out of the hard drive cage 3 Pry the hard drive carrier to relea...

Page 36: ...4 Lift the hard drive off the hard drive carrier NOTE Note the orientation of the hard drive so that you can replace it correctly 36 ...

Page 37: ...follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the hard drive into the hard drive carrier and align the tabs on the carrier with the slots on the hard drive 2 Snap the hard drive carrier into the hard drive 3 Slide the hard drive assembly into the hard drive...

Page 38: ...4 Connect the data and power cables to the hard drive Post requisites Replace the left side cover 38 ...

Page 39: ...he instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Disconnect the data and power cables from the hard drive 2 Press the release tabs on the hard drive carrier and slide the hard drive carrier out of the hard drive cage 3 Pry the hard drive carrier to release the tabs on the c...

Page 40: ...4 Lift the hard drive off the hard drive carrier NOTE Note the orientation of the hard drive so that you can replace it correctly Prerequisites Remove the left side cover 40 ...

Page 41: ...follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the hard drive into the hard drive carrier and align the tabs on the carrier with the slots on the hard drive 2 Snap the hard drive carrier into the hard drive 3 Slide the hard drive assembly into the hard drive...

Page 42: ...4 Connect the data cable and power cable to the hard drive Post requisites Replace the left side cover 42 ...

Page 43: ...g inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Remove the 3 5 inch hard drive Procedure 1 Remove the two screws 6 32 X 1 4 that secure the hard drive cage to the chassis 2 Lift the hard drive cage off the cha...

Page 44: ...uctions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Insert the hard drive cage into its slot on the chassis 2 Align the tabs on the cage with the tabs on the chassis 3 Replace the two screws 6 32 X 1 4 that secure the hard drive cage to the chassis Post requisites 1 Replace the 3 5 in...

Page 45: ...ide your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Remove the right side cover 3 Remove the top cover Procedure NOTE Note the routing of all cables as you remove them so that you can reroute them correctly after you replace the power supply 1 Lay the computer on the right side 2...

Page 46: ...e graphics card bracket 4 Rotate the power supply unit cage away from the chassis 5 Press the releasing clip on the power cable connectors and disconnect the power cables from the graphics card 6 Disconnect the power cables from the optical drive and hard drives 46 ...

Page 47: ... cage towards the chassis until the unit snaps into place 9 Remove the two screws 6 32 X 1 4 that secure the power supply unit bracket to the power supply unit cage 10 Lift the power supply unit bracket off the power supply unit cage 11 Remove the four screws 6 32 X 1 4 that secure the power supply unit to the chassis 47 ...

Page 48: ...12 Lift the power supply unit along with the cables off the chassis 48 ...

Page 49: ...ces see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the power supply on the chassis 2 Align the screw holes on the power supply unit with the screw holes on the chassis 3 Replace the four screws 6 32 X 1 4 that secure the power supply unit to the chassis 4 Align the screw holes on the power supply unit bracket with the screw holes on the power supply...

Page 50: ...n 7 Lift and rotate the power supply unit cage away from the chassis while pressing and holding the graphics card bracket 8 Connect the processor power cable and system board power cable to the system board 9 Connect the power cables to the hard drives and optical drive 50 ...

Page 51: ...10 Connect the power cables to the graphics card 11 Rotate the power supply unit cage towards the chassis until the unit snaps into place 51 ...

Page 52: ...12 Slide the power supply unit cage release latches towards the locked position Post requisites 1 Replace the top cover 2 Replace the right side cover 3 Replace the left side cover 52 ...

Page 53: ...computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Remove the right side cover 3 Remove the top cover Procedure 1 Remove the four screws 6 32 X 1 4 that secure the radiator and fan assembly to the radiator and fan cage 2 Follow the procedure from step 1 to step 4 in Removing the power su...

Page 54: ...order as indicated on the processor cooler loosen the four captive screws that secure the processor cooler to the system board NOTE If your are using an electric screwdriver torque the screws at 6 9 1 15 kilogram force centimeter 6 1 pound force inch 7 Lift the processor cooling assembly along with the cables off the computer 54 ...

Page 55: ..._compliance Procedure 1 Slide the radiator and fan assembly into the radiator and fan cage 2 Align the screw holes on the processor cooler with the screw holes on the system board 3 In sequential order indicated on the processor cooler tighten the four captive screws that secure the processor cooler to the system board NOTE If your are using an electric screwdriver torque the screws at 6 9 1 15 ki...

Page 56: ...d 7 Follow the procedure from step 10 to step 11 in Replacing the power supply unit 8 Replace the four screws 6 32 X 1 4 that secure the radiator and fan assembly to the chassis Post requisites 1 Replace the top cover 2 Replace the right side cover 3 Replace the left side cover 56 ...

Page 57: ...ce home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites 1 Remove the left side cover 2 Follow the procedure from step 1 to step 4 in Removing the power supply unit Procedure 1 Using a plastic scri...

Page 58: ...low the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Insert a new coin cell battery CR2032 into the battery socket with the positive side facing up and snap the battery into place Post requisites 1 Follow the procedure from step 10 to step 11 in Replacing the power supply un...

Page 59: ...Remove the left side cover 2 Follow the procedure from step 1 to step 4 in Removing the power supply unit Procedure 1 Locate the memory module slots on the system board For more information see System board components 2 Push the securing clips away from the memory module 3 Grasp the memory module near the securing clip and then gently ease the memory module out of the memory module slot NOTE Repea...

Page 60: ... computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Ensure that the securing clips are extended away from the memory module slot 2 Align the notch on the memory module with the tab on the memory module slot 60 ...

Page 61: ... components The following table lists the available memory configuration matrix Table 1 Memory configuration matrix Configuration Slot DIMM1 DIMM2 DIMM3 DIMM4 8 GB DDR4 8 GB 16 GB DDR4 8 GB 8 GB 32 GB DDR4 16 GB 16 GB 64 GB DDR4 16 GB 16 GB 16 GB 16 GB 16 GB XMP 8 GB 8 GB 32 GB XMP 16 GB 16 GB 64 GB XMP 16 GB 16 GB 16 GB 16 GB Post requisites 1 Follow the procedure from step 10 to step 11 in Repla...

Page 62: ...CAUTION Solid state drives are fragile Exercise care when handling the solid state drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Prerequisites 1 Remove the left side cover 2 Follow the procedure from step 1 to step 4 in Removing the power supply unit 3 Remove the graphics card Procedure 1 Locate the solid state drive slot on the sys...

Page 63: ...com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive Procedure 1 Align the notch on the solid state drive with the tab on the solid state drive slot 2 Insert the solid state drive at a 45 degree angle into the system board 3 Press the other end of the solid state drive down and replace the screw M2x2 5 that secure the solid state drive ...

Page 64: ...n After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Follow the procedure from step 1 to step 4 in Removing the power supply unit Procedure 1 Lift to release the graphics card bracket from the chassis 2 Press the releasing clip on the power cable connectors and ...

Page 65: ...3 Push the securing tab on the PCIe slot away from the graphics card grasp the card by its top corner and ease it out of the slot 65 ...

Page 66: ... inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the graphics card with the slot on the system board 2 Place the card into the slot and press down firmly until the graphics card snaps into place 3 Connect the power cables to the graphics ...

Page 67: ...ab on the graphics card bracket into the slot on the chassis and snap it into place Post requisites 1 Follow the procedure from step 10 to step 11 in Replacing the power supply unit 2 Replace the left side cover 67 ...

Page 68: ..._compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the left side cover 2 Follow the procedure from step ...

Page 69: ... instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align and place the VR heat sink on the system board 2 Tighten the two captive screws that secure the VR heat sink to the system board Post requisites 1 Follow the procedure from step 10 to step 11 in Replacing the power supply...

Page 70: ... normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the left side cover 2 Follow the procedure from step 1 to step 4 in Removing the power supply unit Procedure...

Page 71: ...r and heat sink assembly are reinstalled together CAUTION If either the processor or the heat sink assembly is replaced use the thermal grease provided in the kit to ensure that thermal conductivity is achieved 1 Place the processor fan and heat sink assembly on the processor 2 Align the captive screws on the processor fan heat sink assembly with the screw holes on the system board 3 In a non adja...

Page 72: ...ee the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Follow the procedure from step 1 to step 4 in Removing the power supply unit 3 Remove the processor fan and heat sink assembly or processor cooling assembly as applicable Procedure 1 Press the release lever down and then push it away from the processor to release it from the ta...

Page 73: ...pad attached to it Procedure 1 Ensure that the release lever on the processor socket is fully extended and the processor cover is fully open CAUTION Position the processor correctly in the processor socket to avoid permanent damage to the processor 2 Align the pin 1 corner on the processor with the pin 1 corner on the processor socket and then place the processor in the processor socket CAUTION En...

Page 74: ...pliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Follow the procedure from step 1 to step 4 in Removing the power supply unit Procedure 1 Locate the wireless card slot on the system board For more information see System board components 2 Remove the screw M2x2 5 that secures the wireless card to the system board 3 Lift the wireless card bracket o...

Page 75: ...na cables to the wireless card The following table provides the antenna cable color scheme for the wireless card that is supported by your computer Table 2 Antenna cable color scheme Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black 2 Place the wireless card bracket on the wireless card 3 Align the notch on the wireless card with the tab o...

Page 76: ...tory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Remove the right side cover 3 Remove the top cover 4 Follow the procedure from step 1 to step 4 in Removing the wireless card Procedure 1 Note the antenna cable routing and remove the antenna cables from the routing guides inside the chassis 2 Push down the antenna cables towards the top of...

Page 77: ...4 Pry the antenna off the chassis 77 ...

Page 78: ...ore working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Adhere the antenna to the chassis 2 Route the antenna cables through the routing guides on the chassis 78 ...

Page 79: ...sis and then route the antenna cables through the routing guides inside the chassis Post requisites 1 Follow the procedure from step 1 to step 3 in Replacing the wireless card 2 Replace the top cover 3 Replace the right side cover 4 Replace the left side cover 79 ...

Page 80: ...g inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Follow the procedure from step 1 to step 4 in Removing the power supply unit 3 Remove the graphics card Procedure 1 Disconnect the front chassis fan cable from the system board 2 Push the tab to release the front chassis fa...

Page 81: ...4 Spread apart the tabs on the front chassis fan bracket and lift the front chassis fan along with its cable off the bracket 81 ...

Page 82: ...er working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the tabs on the front chassis fan bracket with the front chassis fan and press down on the fan until it snaps into position 2 Align the tabs on the front chassis fan with the slots on the chassis and slide the fan until it snaps into positio...

Page 83: ...Post requisites 1 Replace the graphics card 2 Follow the procedure from step 10 to step 11 in Replacing the power supply unit 3 Replace the left side cover 83 ...

Page 84: ... at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Follow the procedure from step 1 to step 4 in Removing the power supply unit Procedure 1 Remove the screw 6 32 X 1 4 that secures the top chassis fan to the chassis 2 Disconnect the top chassis fan cable from the system board 3 Remove the top chassis fan from the chassis 4 Remove the top chassis fan cable from the ...

Page 85: ...6 Lift the top chassis fan off the top chassis fan bracket 85 ...

Page 86: ...ance Procedure 1 Align the holes on the top chassis fan with the holes on the top chassis fan bracket 2 Insert the ends of the rubber grommets through the holes at each corner of the fan 3 Align the grommets in the fan with the holes at each corner of the top chassis fan bracket and pull through until they snap into place 4 Route the top chassis fan cable through the routing guide on the bracket 5...

Page 87: ...7 Connect the top chassis fan cable to the system board Post requisites 1 Follow the procedure from step 10 to step 11 in Replacing the power supply unit 2 Replace the left side cover 87 ...

Page 88: ...he instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Follow the procedure from step 1 to step 4 in Removing the power supply unit Procedure 1 Disconnect the power and data cable from the optical drive 2 Pull the securing tab to release the optic...

Page 89: ...tical drive assembly out through the front of the computer 4 Remove the screw M2x2 5 that secures the optical drive bracket to the optical drive 5 Gently pull and disconnect the optical drive bezel from the optical drive 89 ...

Page 90: ...r follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align and snap the optical drive bezel to the optical drive 2 Align the screw hole on the optical drive bracket with the screw hole on the optical drive 3 Replace the screw M2x2 5 that secures the optical drive brac...

Page 91: ...front of the computer until the securing tab snaps into place 5 Connect the data and power cables to the optical drive Post requisites 1 Follow the procedure from step 10 to step 11 in Replacing the power supply unit 2 Replace the left side cover 91 ...

Page 92: ...nside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Remove the right side cover 3 Follow the procedure from step 1 to step 3 in Removing the optical drive 4 Remove the top cover Procedure 1 Place the computer in an upright position 2 Grasp and release the front bezel tabs seque...

Page 93: ...3 Rotate and pull the front bezel away from the front of the chassis to release the tabs on the front bezel from the slots on the front panel 93 ...

Page 94: ...ide your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align and insert the front bezel tabs into the front panel slots 2 Rotate the front bezel towards the chassis until the front bezel tabs snap into place Post requisites 1 Replace the top cover 2 Follow the procedure from step 4 to step 5 in Replacing the optica...

Page 95: ...age at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Remove the right side cover 3 Remove the top cover Procedure 1 Note the power button module cable routing and remove the cable from the routing guides on the top cover 2 Remove the two screws M3x4 that secure the power button module to the top cover 3 Lift the power button module off the top cover 4 Release the ...

Page 96: ...Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align and slide the power button board on the power button board bracket and snap it into place 2 Align the screw holes on the power button module with the screw holes on the top cover 3 Replace the two screws M3x4 that secure the power button module to the top cover 4 Route the power button module cable through the ...

Page 97: ...ide your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the left side cover 2 Remove the right side cover 3 Remove the top cover Procedure 1 Place the computer in an upright position 2 Using the tab slide and remove the rear trim cover from the...

Page 98: ...nside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Align the tabs on the rear trim cover with the slots on the chassis and snap the cover to lock it in place Post requisites 1 Replace the top cover 2 Replace the right side cover 3 Replace the left si...

Page 99: ... the system board Prerequisites 1 Remove the left side cover 2 Follow the procedure from step 1 to step 4 in Removing the power supply unit 3 Remove the memory modules 4 Remove the solid state drive 5 Remove the wireless card 6 Remove the processor fan and heat sink assembly 7 Remove the graphics card 8 Remove the processor Procedure NOTE Note the routing of all cables as you remove them so that y...

Page 100: ...sconnect the front chassis fan cable from the system board 11 Remove the eight screws 6 32 X 1 4 that secure the system board assembly to the chassis 12 Lift the system board assembly out of the chassis 100 ...

Page 101: ... system board Procedure 1 Align the system board assembly with the slots on the chassis and place the system board assembly in position 2 Slide the system board assembly to engage the latches that secure it to the chassis 3 Replace the eight screws 6 32 X 1 4 that secure the system board assembly to the chassis 4 Route and connect the front chassis fan cable to the system board 5 Route and connect...

Page 102: ...ace the solid state drive 6 Replace the memory modules 7 Follow the procedure from step 10 to step 11 in Replacing the power supply unit 8 Replace the left side cover Entering the Service Tag in the BIOS setup program 1 Turn on or restart your computer 2 Press F2 when the AlienHead logo is displayed to enter the BIOS setup program 3 Navigate to the Main tab and enter the Service Tag in the Service...

Page 103: ...creen also displays the option to access the System Setup screen Navigation keys NOTE For most of the System Setup options changes that you make are recorded but do not take effect until you restart the system Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field Enter Selects a value in the selected field if applicable or follow the link in the field Spacebar Exp...

Page 104: ...ee the desktop Then turn off your computer and try again System setup options NOTE Depending on your computer and its installed devices the items listed in this section may or may not appear Table 3 System setup options Main menu Main System Date Displays the current date in mm dd yyyy format System Time Displays the current time in hh mm ss format BIOS Information BIOS Version Displays the BIOS v...

Page 105: ...e the rear USB ports Power Options Numlock Key Allows you to set the status of the Num Lock key during boot to On or Off Wake Up by Integrated LAN Allow the computer to be powered on by special LAN signals AC Recovery Sets what action the computer takes when power is restored Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled USB Wake Support S3 Allows you to enable th...

Page 106: ... Displays whether the admin password is set System Password Status Displays whether the system password is set HDD Password Status Displays if the hard drive password is set Admin Password Displays the admin password System Password Displays the system password HDD Password Displays the hard drive password Firmware TPM Displays the firmware TPM Table 6 System setup options Boot menu Boot Boot List...

Page 107: ...ipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Locate the CMOS jumper P217 on the system board For information on the location of the CMOS jumpe...

Page 108: ...n the location of the Password jumper see System board components 2 Remove the jumper plug from pins 215 3 Follow the procedure from step 8 to step 9 in Replacing the power supply unit 4 Replace the left side cover 5 Turn on your computer and wait until the operating system is completely loaded 6 Shut down your computer 7 Remove the left side cover 8 Follow the procedure from step 1 to step 3 in R...

Page 109: ...l 4 Click Drivers downloads Find it myself 5 Select the operating system installed on your computer 6 Scroll down the page and expand BIOS 7 Click Download to download the latest version of the BIOS for your computer 8 After the download is complete navigate to the folder where you saved the BIOS update file 9 Double click the BIOS update file icon and follow the instructions on the screen 109 ...

Page 110: ... suggested below 1 Power on the computer 2 As the computer boots press the F12 key when the Dell logo is displayed 3 In the boot menu screen use Up Down arrow key to select the Diagnostics option and then press Enter NOTE The Enhanced Pre boot System Assessment window displays listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices 4 Press ...

Page 111: ...s Enter 8 The BIOS Update Utility appears Follow the instructions on the screen to complete the BIOS update Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board Follow these steps to flash the BIOS 1 Turn on your computer 2 Go to www dell com support 3 Click Product support enter the Service Tag of your computer and then click Sub...

Page 112: ...reless router 4 Wait for 30 seconds 5 Turn on the wireless router 6 Turn on the modem 7 Turn on your computer Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed The following procedure provides the instructions on how to conduct flea power release 1 Turn off your computer 2 Disconnect the...

Page 113: ... to retrieve the related articles Learn and know the following information about your product Product specifications Operating system Setting up and using your product Data backup Troubleshooting and diagnostics Factory and system restore BIOS information See Me and My Dell at www dell com support manuals To locate the Me and My Dell relevant to your product identify your product through one of th...

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