Contacting Dell
91
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
Automated Order-Status Service
toll-free: 1-800-433-9014
AutoTech (portable and desktop computers)
toll-free: 1-800-247-9362
Consumer (Home and Home Office)
Technical Support
toll-free: 1-800-624-9896
Customer Service
toll-free: 1-800-624-9897
DellNet™ Service and Support
toll-free: 1-877-Dellnet
(1-877-335-5638)
Employee Purchase Program (EPP) Customers
toll-free: 1-800-695-8133
Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans)
toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA])
toll-free: 1-800-283-2210
Business
Customer Service and Technical Support
toll-free: 1-877-459-7298
Employee Purchase Program (EPP) Customers
toll-free: 1-800-695-8133
Printers and Projectors Technical Support
toll-free: 1-877-459-7298
Public (government, education, and healthcare)
Customer Service and Technical Support
toll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customers
toll-free: 1-800-234-1490
Dell Sales
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Dell Outlet Store (Dell refurbished computers)
toll-free: 1-888-798-7561
Software and Peripherals Sales
toll-free: 1-800-671-3355
Spare Parts Sales
toll-free: 1-800-357-3355
Extended Service and Warranty Sales
toll-free: 1-800-247-4618
Fax
toll-free: 1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
toll-free: 1-877-DELLTTY
(1-877-335-5889)
Anguilla
General Support
toll-free: 800-335-0031
Antigua and Barbuda
General Support
1-800-805-5924
Summary of Contents for 962
Page 4: ...w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m ...
Page 10: ...10 CAUTION SAFETY INSTRUCTIONS w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 76: ...76 Ink Cartridge Maintenance w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 88: ...88 Troubleshooting w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 106: ...106 Contacting Dell w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 118: ...118 Appendix w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 122: ...122 Index ...