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Dell EMC PowerEdge T640

Installation and Service Manual

Regulatory Model: E47S Series
Regulatory Type: E47S001
September 2020
Rev. A13

Summary of Contents for 5WC10

Page 1: ...Dell EMC PowerEdge T640 Installation and Service Manual Regulatory Model E47S Series Regulatory Type E47S001 September 2020 Rev A13 ...

Page 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...orted operating systems 26 Cooling fans 26 Cooling fan specifications 26 Cooling fan matrix 27 Removing a middle or rear cooling fan 27 Installing a middle or rear cooling fan 28 Removing the right external fan 29 Installing the right external fan 30 PSU specifications 31 System battery specifications 31 Expansion bus specifications 31 Memory specifications 32 Storage controller specifications 32 ...

Page 4: ...stem management 64 Boot Manager 64 Viewing Boot Manager 64 Boot Manager main menu 64 One shot UEFI boot menu 65 System Utilities 65 PXE boot 65 Chapter 5 Installing and removing system components 66 Safety instructions 66 Before working inside your system 67 After working inside your system 67 Optional front bezel 67 Removing the front bezel 67 Installing the front bezel 68 System feet 69 Removing...

Page 5: ...cations 93 Cooling fan matrix 94 Removing a middle or rear cooling fan 94 Installing a middle or rear cooling fan 95 Removing the right external fan 96 Installing the right external fan 97 Cooling fan middle fan assembly 98 Removing the middle cooling fan assembly 98 Installing the middle cooling fan assembly 98 Flex bays 99 Removing a NVMe drive bay or flex bay 99 Installing a NVMe drive bay or f...

Page 6: ...D module 133 Removing the M 2 SSD module 133 Installing the M 2 SSD module 133 Optional MicroSD or vFlash card 134 Removing the MicroSD card 134 Installing the MicroSD card 135 Optional IDSDM or vFlash module 136 Removing the optional IDSDM or vFlash module 136 Installing optional IDSDM or vFlash module 137 Backplane 138 Backplane connectors 138 Removing a backplane 140 Installing a backplane 141 ...

Page 7: ...0 Converting the system from tower mode to rack mode 160 Chapter 6 System diagnostics 163 Dell Embedded System Diagnostics 163 Running the Embedded System Diagnostics from Boot Manager 163 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 163 System diagnostic controls 164 Chapter 7 Getting help 165 Contacting Dell EMC 165 Documentation feedback 165 Accessing system inform...

Page 8: ... dedicated PERC slot Four GPUs Two hot swappable power supply units Drive configurations 8 x 3 5 inch or 8 x 2 5 inch in 3 5 inch carrier SAS SATA SSD drives 18 x 3 5 inch SAS SATA SSD drives 16 x 2 5 inch SAS SATA SSD drives 16 x 2 5 inch SAS SATA SSD drives with 8 x NVME drives 32 x 2 5 inch SAS SATA SSD drives Topics Supported configurations Front view of the system Back view of the system Loca...

Page 9: ...Supported configurations Figure 1 Supported configurations of the PowerEdge T640 Dell EMC PowerEdge T640 overview 9 ...

Page 10: ...inch drive tower system 1 Power button 2 Information tag 3 iDRAC Quick Sync 2 wireless indicator optional 4 Status LED indicators 5 System health and system ID indicator 6 USB port USB 2 0 compliant 7 USB port USB 3 0 compliant 8 iDRAC Direct Micro AB USB port 9 Optical drive optional 10 Drive slots 10 Dell EMC PowerEdge T640 overview ...

Page 11: ...ion tag 3 iDRAC Quick Sync 2 wireless indicator optional 4 Status LED indicators 5 System health and system ID indicator 6 USB port USB 2 0 compliant 7 USB port USB 3 0 compliant 8 iDRAC Direct Micro AB USB port 9 Optical drive optional 10 Drive slots Dell EMC PowerEdge T640 overview 11 ...

Page 12: ... The indicators display solid amber if any error occurs Figure 5 Status LED indicators Table 1 Status LED indicators and descriptions Icon Description Condition Corrective action PCIe indicator The indicator turns solid amber if a PCIe card experiences an error Restart the system Update any required drivers for the PCIe card Reinstall the card If the problem persists see Getting help NOTE For more...

Page 13: ...ted If the problem persists see Getting help Drive indicator The indicator turns solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility progr...

Page 14: ...Sync 2 feature is configured to be disabled by iDRAC If the problem persists see the Getting help section For more information see www dell com idracmanuals www dell com operatingsystemmanuals Solid amber Indicates that the system is in fail safe mode Restart the system If the problem persists see the Getting help section Blinking amber Indicates that the iDRAC Quick Sync 2 hardware is not respond...

Page 15: ...cators 1 Drive activity LED indicator 2 Drive status LED indicator 3 Drive capacity label NOTE If the drive is in the Advanced Host Controller Interface AHCI mode the status LED indicator does not turn on Table 5 Drive indicator codes Drive status indicator code Condition Flashes green twice per second Identifying drive or preparing for removal Off Drive ready for removal NOTE The drive status ind...

Page 16: ...iew of the tower configuration 1 PCIe expansion card slots 2 System ID button indicator 3 VGA port 4 Serial port 5 iDRAC9 dedicated network port 6 USB 2 0 port 2 7 PCIe expansion card slots 8 NIC port 2 9 System Identification connector 10 USB 3 0 port 4 11 Power supply unit 2 16 Dell EMC PowerEdge T640 overview ...

Page 17: ...t external fan available only with GPGPU configuration NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status The activity LED indicator indicates if data is flowing through the NIC and the link LED indicator indicates the speed of the connected network Figure 11 NIC indicator codes 1 link LED indicator 2 activity LED indic...

Page 18: ...her power is present or if a power fault has occurred Figure 12 AC PSU status indicator 1 AC PSU status indicator handle Table 7 AC PSU status indicator codes Power indicator codes Condition Green A valid power source is connected to the PSU and the PSU is operational Blinking amber Indicates a problem with the PSU Not illuminated Power is not connected to the PSU Blinking green When the firmware ...

Page 19: ...the PSU Not illuminated Power is not connected to the PSU Blinking green When hot plugging a PSU the PSU indicator blinks green This indicates that there is a PSU mismatch with respect to efficiency feature set health status or supported voltage CAUTION If two PSUs are installed both the PSUs must have the same type of label for example Extended Power Performance EPP label Mixing PSUs from previou...

Page 20: ...of the system The mini Enterprise Service Tag EST is found on the back of the system This information is used by Dell to route support calls to the appropriate personnel Figure 14 Locating Service Tag of your system 1 information tag top view 2 information tag back view 3 OpenManage Mobile OMM label 4 iDRAC MAC address and iDRAC secure password label 5 Service Tag System information label PowerEdg...

Page 21: ...Figure 16 Configuration and layout Dell EMC PowerEdge T640 overview 21 ...

Page 22: ...Figure 17 Electrical overview 22 Dell EMC PowerEdge T640 overview ...

Page 23: ...Figure 18 Memory information Dell EMC PowerEdge T640 overview 23 ...

Page 24: ...Figure 19 System tasks 24 Dell EMC PowerEdge T640 overview ...

Page 25: ...ported operating systems Cooling fans PSU specifications System battery specifications Expansion bus specifications Memory specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications Chassis dimensions Figure 20 Dimensions of the Dell EMC PowerEdge T640 system 2 Technical specifications 25 ...

Page 26: ...he cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system These fans provide cooling for the processors expansion cards and memory modules Your system supports a total of eight fans including six hot swappable fans and two external fans Two hot swappable fans are mounted in rear side of the air shroud The other four hot swappable middle fans ar...

Page 27: ...5 inch x 16 Yes Base configuration 2 5 inch x 32 Yes Base configuration 2 5 inch x 16 NVMe Yes Yes STD Rich configuration Fan redundancy FA and high cooling tier PCIe card Yes Yes STD Rich configuration GPGPU card Yes Yes HPR Yes GPU configuration Removing a middle or rear cooling fan The procedure for removing a standard and a high performance fans is identical Prerequisites NOTE Opening or remov...

Page 28: ... a risk of electric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure listed in Before working inside your system on page 67 Steps Holding the release tab align t...

Page 29: ...hile removing or installing cooling fans NOTE The procedure to remove the left external fan is similar to removing the right rear fan 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Remove the GPU air shrouds 3 Remove the air shroud Steps 1 Disconnect the fan cable from the system board 2 Using the Phillips 2 screwdriver loosen the captive screws that secure the fan to th...

Page 30: ...ted in Safety instructions on page 66 Steps 1 Guiding the fan cable through the cable vent install the external fan over the PCIe slots 2 Using the Phillips 2 screwdriver secure the fan in place 3 Connect the fan cable to the connected on the system board Figure 24 Install the right external fan Next steps 1 Install the air shroud 2 Install the GPU air shrouds 3 Follow the procedure listed in Afte...

Page 31: ... 200 V AC autoranging 11 5 A 2000 W Mix Mode Platinum 7500 BTU hr 50 60 Hz 240 V AC autoranging 11 8 A 2400 W AC Platinum 9000 BTU hr 50 60 Hz 100 240 V AC autoranging 16 A NOTE Heat dissipation is calculated using the PSU wattage rating NOTE This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 240 V NOTE If a system with 2400 W AC PSU operate...

Page 32: ...ions DIMM type DIMM rank DIMM capacity Single processor Dual processors Minimum RAM Maximum RAM Minimum RAM Maximum RAM RDIMM Single rank 8 GB 8 GB 96 GB 16 GB 192 GB Single rank 16 GB 16 GB 192 GB 32 GB 384 GB Dual rank 32 GB 64 GB 32 GB 384 GB 64 GB 768 GB LRDIMM Quad rank 64 GB 64 GB 768 GB 128 GB 1536 GB Octal rank 128 GB 128 GB 1536 GB 256 GB 3072 GB NVDIMM N Single rank 16 GB Not supported w...

Page 33: ...e SAS SSD drives with optional flex bay Optical drive The Dell EMC PowerEdge T640 system supports one optional slim SATA DVD ROM drive or DVD RW drive Ports and connectors specifications USB ports The Dell EMC PowerEdge T640 system supports the following USBs Table 15 USB specifications System Front panel Back panel Internal PowerEdge T640 One USB 2 0 compliant port and one USB 3 0 compliant port ...

Page 34: ...sh module sits in the back of the system in a Dell proprietary slot The IDSDM vFlash module supports three micro SD cards two cards for IDSDM and one card for vFlash The micro SD cards capacity for IDSDM are 16 32 64 GB while for vFlash the microSD card capacity is 16 GB NOTE The write protect switch is on the IDSDM or vFlash module NOTE The IDSDM supports only Micro SD cards Video specifications ...

Page 35: ...n specifications Maximum vibration Specifications Operating 0 26 Grms at 5 Hz to 350 Hz all operation orientations Storage 1 88 Grms at 10 Hz to 500 Hz for 15 min all six sides tested Table 20 Maximum shock specifications Maximum vibration Specifications Operating Six consecutively executed shock pulses in the positive and negative x y and z axes Storage Six consecutively executed shock pulses in ...

Page 36: ...he expanded temperature range system performance may be impacted NOTE When operating in the expanded temperature range ambient temperature warnings maybe reported in the System Event Log Expanded operating temperature restrictions and Fresh Air restrictions Six hot swappable fans standard fans are required Two PSUs in redundancy mode are required but PSU failure is not supported 3 5 inch x 18 hard...

Page 37: ... Air must be free of conductive dust zinc whiskers or other conductive particles NOTE This condition applies to data center and non data center environments Corrosive dust Air must be free of corrosive dust Residual dust present in the air must have a deliquescent point less than 60 relative humidity NOTE This condition applies to data center and non data center environments Table 26 Gaseous conta...

Page 38: ...stems iDRAC alerts administrators about system issues and enables them to perform remote system management This reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure NOTE For static IP configuration you must request for it at the t...

Page 39: ...ce Reference Guide at www dell com poweredgemanuals Options to install the operating system If the system is shipped without an operating system install a supported operating system by using one of the following resources Table 27 Resources to install the operating system Resources Location iDRAC www dell com idracmanuals Lifecycle Controller www dell com idracmanuals Lifecycle Controller OpenMana...

Page 40: ...on your system Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell com support home 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service Tag select Detect Product to allow the system to automatically detect...

Page 41: ...igure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by one of the following Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing Sy...

Page 42: ...he operating system begins to load before you press F2 wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS System BIOS Settings details About this task The System BIOS Settings screen details are explained as follows Option Description System Information Provides information about the system such as the system mod...

Page 43: ...s options to change the system date and time System Information You can use the System Information screen to view system properties such as Service Tag system model name and BIOS version Viewing System Information To view the System Information screen perform the following steps Steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE ...

Page 44: ...gs screen perform the following steps Steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If the operating system begins to load before you press F2 wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Setti...

Page 45: ...ating mode Node Interleaving Specifies if Non Uniform Memory Architecture NUMA is supported If this field is set to Enabled memory interleaving is supported if a symmetric memory configuration is installed If this field is set to Disabled the system supports NUMA asymmetric memory configurations This option is set to Disabled by default ADDDC Setting Enables or disables ADDDC Setting feature When ...

Page 46: ... outweigh performance you might want to reduce the frequency of the processor communication links If you do this you should localize memory and I O accesses to the nearest NUMA node to minimize the impact to system performance Virtualization Technology Enables or disables the virtualization technology for the processor This option is set to Enabled by default Adjacent Cache Line Prefetch Optimizes...

Page 47: ... Disabled by default Configurable TDP Enables you to configure the TDP level The available options are Nominal Level 1 and Level 2 This option is set to Nominal by default NOTE This option is only available on certain stock keeping units SKUs of the processors x2APIC Mode Enables or disables the x2APIC mode This option is set to Enabled by default Number of Cores per Processor Controls the number ...

Page 48: ...ly for AHCI mode This option is set to Enabled by default Write Cache Enables or disables the command for the embedded SATA drives during POST This option is set to Disabled by default Port n Enables you to set the drive type of the selected device For AHCI Mode or RAID Mode BIOS support is always enabled Option Description Model Specifies the drive model of the selected device Drive Type Specifie...

Page 49: ...elated information boot and runtime service calls that are available to the operating system and its loader The following benefits are available when the Boot Mode is set to UEFI Support for drive partitions larger than 2 TB Enhanced security e g UEFI Secure Boot Faster boot time NOTE You must use only the UEFI boot mode in order to boot from NVMe drives BIOS The BIOS Boot Mode is the legacy boot ...

Page 50: ...bles the Hard disk drive placeholder option This option is set to Disabled by default BIOS Boot Settings Enables or disables BIOS boot options NOTE This option is enabled only if the boot mode is BIOS UEFI Boot Settings Enables or disables UEFI Boot options The Boot options include IPv4 PXE and IPv6 PXE This option is set to IPv4 by default NOTE This option is enabled only if the boot mode is UEFI...

Page 51: ...BIOS does not control network settings in the BIOS mode For the BIOS boot mode the optional Boot ROM of the network controllers handles the network settings Viewing Network Settings To view the Network Settings screen perform the following steps Steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to...

Page 52: ...TP server and the client will not authenticate each other for this boot One way means the HTTP server will be authenticated by the client while the client will not be authenticated by the server This option is set to None by default Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller integrated RAI...

Page 53: ... are installed When set to Disabled an add in graphics card is used as the primary display BIOS will output displays to both the primary add in video and the embedded video during POST and pre boot environment The embedded video is disabled before the operating system boots This option is set to Enabled by default NOTE When there are multiple add in graphic cards installed in the system the first ...

Page 54: ...urcation Slot 4 Bifurcation x4 or x8 Bifurcation Slot 5 Bifurcation x4 Display only Slot 6 Bifurcation x16 x4 x8 x4 x4 x8 or x8 x4 x4 Bifurcation Slot 7 Bifurcation x4 or x8 Bifurcation Slot 8 Bifurcation x16 x4 x8 x4 x4 x8 or x8 x4 x4 Bifurcation Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port Viewing Serial Communication To...

Page 55: ...le redirection and the serial device NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1 Failsafe Baud Rate Specifies the failsafe baud rate for console redire...

Page 56: ...cy This option is set to Standard by default Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x This option is set to 1x by default Uncore Frequency Enables you to select the Processor Uncore Frequency option Dynamic mode enables the processor to optimize power resources across cores and uncores during runtime The optimization of the uncore frequency to either save power or optimi...

Page 57: ...up NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click System Security System Security Settings details About this task The System Security Settings screen details are explained as follows Option Description CPU AES...

Page 58: ...ment hierarchies When set to Enabled the storage and endorsement hierarchies can be used When set to Disabled the storage and endorsement hierarchies cannot be used When set to Clear the storage and endorsement hierarchies are cleared of any values and then reset to Enabled TPM Information Enables you to change the operational state of the TPM This option is set to No Change by default TPM Status ...

Page 59: ...t the end of the current boot order In Band Manageability Interface When set to Disabled this setting hides the Management Engine s ME HECI devices and the system s IPMI devices from the operating system This prevents the operating system from changing the ME power capping settings and blocks access to all in band management tools All management should be managed through out of band This option is...

Page 60: ...isting system password and setup password are deleted and you need not provide the system password to boot the system Steps 1 To enter System Setup press F2 immediately after turning on or rebooting your system 2 On the System Setup Main Menu screen click System BIOS System Security 3 On the System Security screen verify that Password Status is set to Unlocked 4 In the System Password field type y...

Page 61: ...password If you delete the system password or setup password a message prompts you to confirm the deletion 6 Press Esc to return to the System BIOS screen Press Esc again and a message prompts you to save the changes 7 Select Setup Password change or delete the existing setup password and press Enter or Tab NOTE If you change the system password or setup password a message prompts you to reenter t...

Page 62: ... backup disk from the following devices None IDSDM SATA Ports in AHCI mode BOSS PCIe Cards Internal M 2 Drives Internal USB NOTE RAID configurations and NVMe cards not are included as BIOS does not have the ability to distinguish between individual drives in those configurations Redundant OS State NOTE This option is disabled if Redundant OS Location is set to None When set to Visible the backup d...

Page 63: ...umLock enabled or disabled This option is set to On by default NOTE This option does not apply to 84 key keyboards F1 F2 Prompt on Error Enables or disables the F1 F2 prompt on error This option is set to Enabled by default The F1 F2 prompt also includes keyboard errors Load Legacy Video Option ROM Enables you to determine whether the system BIOS loads the legacy video INT 10H option ROM from the ...

Page 64: ...ly of the operating system NOTE Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller For more information about setting up the Dell Lifecycle Controller configuring hardware and firmware and deploying the operating system see the Dell Lifecycle Controller documentation at www dell com poweredgemanuals Boot Manager The Boot Manager scree...

Page 65: ... UEFI boot menu One shot UEFI boot menu enables you to select a boot device to boot from System Utilities System Utilities contains the following utilities that can be launched Launch Diagnostics BIOS Update File Explorer Reboot System PXE boot You can use the Preboot Execution Environment PXE option to boot and configure the networked systems remotely To access the PXE boot option boot the system...

Page 66: ...MicroSD or vFlash card Optional IDSDM or vFlash module Backplane Backplane cabling Integrated storage controller card System battery Optional internal USB memory key Control panel assembly Trusted Platform Module System board Power interposer boards Converting the system from tower mode to rack mode Safety instructions NOTE Whenever you need to lift the system get others to assist you To avoid inj...

Page 67: ...tructions on page 66 Steps 1 Turn off the system including all attached peripherals 2 Disconnect the system from the electrical outlet and disconnect the peripherals 3 Lay the system on its side 4 Remove the system cover After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions on page 66 Steps 1 Place the system upright on a flat stable surface 2 Re...

Page 68: ...fety instructions on page 66 Steps 1 Locate and remove the bezel key NOTE There are two bezel keys attached to the back of the bezel 2 Insert the bezel tabs into the slots in the chassis 3 Press the release latch and push the bezel toward the system until the bezel locks into place 4 Using the key lock the bezel 68 Installing and removing system components ...

Page 69: ...r when you are replacing the system feet with the wheel assembly 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Place the system on its side on a flat stable surface 3 Rotate the system feet inward Steps Using the Phillips 2 screwdriver remove the screw that secures the foot to the base of the system a Repeat the above step for the 3 remaining feet Installing and removin...

Page 70: ...se injury to the user or damage to the system 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Place the system on its side on a flat stable surface Steps 1 Align the three tabs on the system foot with the three slots on the base of the system 2 Using the Phillips 2 screwdriver secure the screw that secures the foot to the base of the system a Repeat the above steps to ins...

Page 71: ... 66 2 Place the system on a flat stable surface Steps 1 Using the Phillips 2 screwdriver loosen the captive screw that secures the front wheel unit to the base of the system 2 Push the front wheel unit toward the rear of the system to release the retention hooks and pull out the front wheel unit 3 Loosen the screw that secures the back wheel unit to the base of the chassis 4 Push the rear wheel un...

Page 72: ...rear wheel unit with the two slots on the base of the system and insert the hooks into the slots 2 Push the rear wheel unit toward the back of the system and using a Phillips 2 screwdriver secure the unit in place using a single screw 3 Align the two retention hooks on the front wheel unit with the two slots on the base of the system and insert the hooks into the slots 4 Push the front wheel unit ...

Page 73: ...requisites 1 Follow the safety guidelines listed in Safety instructions on page 66 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all empty drive slots CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Steps Press the release button and slide the drive blank out of the drive slot Installing...

Page 74: ... 1 Follow the safety guidelines listed in Safety instructions on page 66 2 If installed remove the front bezel CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Steps Insert the drive blank into the drive slot and push the blank until the release button clicks into place Figure 32 Installing a drive blank 74 Installing and removing system components ...

Page 75: ...ng see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion CAUTION Mixing drives from previous generations of PowerEdge servers is not supported CAUTION To prevent data loss ensure that your operating system supports drive installation See the documentation supplied with your operating system Steps 1 Press...

Page 76: ...nsure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable drive is installed and the system is powered on the drive automatically begins to rebuild Ensure that the replacement drive is blank or contains data that you wish to overwrite Any data on the replacement drive is immediately lost ...

Page 77: ...e carrier Prerequisites Follow the safety guidelines listed in Safety instructions on page 66 CAUTION Mixing drive carriers from other generations of PowerEdge servers is not supported NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 in lbs Steps 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier ...

Page 78: ...afety instructions on page 66 2 If installed remove the front bezel 3 Remove the drive carrier Steps 1 Using a Phillips 1 screwdriver remove the screws from the rails on the drive carrier 2 Lift the 3 5 inch drive adapter out of the 3 5 inch drive carrier Figure 37 Removing a 3 5 inch drive adapter from a 3 5 inch drive carrier 78 Installing and removing system components ...

Page 79: ...llips 1 screwdriver secure the 3 5 inch drive adapter to the 3 5 inch carrier Figure 38 Installing a 3 5 inch drive adapter into the 3 5 inch drive carrier Next steps 1 Install the drive carrier 2 If removed install the front bezel Removing a 2 5 inch drive from a 3 5 inch drive adapter Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Remove the 3 5 inch driv...

Page 80: ...uisites 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Remove the 3 5 inch drive adapter from the 3 5 inch hot swappable drive carrier Steps 1 Align the screw holes on the 2 5 inch drive with the screw holes on the 3 5 inch drive adapter 2 Using a Phillips 2 screwdriver secure the 2 5 inch drive to the 3 5 inch drive adapter 80 Installing and removing system components ...

Page 81: ...e Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating Mixing PSUs will result in mismatch condition or failure to turn the system on NOTE Titanium PSU is nominally rated for 200 V AC to 240 V AC input only NOTE When two identical PSUs are installed power supply redundancy 1 1 with redundancy or...

Page 82: ... 20 percent of PSU rated power wattage then the redundant PSU is switched to the sleep state You can configure the hot spare feature by using the iDRAC settings For more information see the iDRAC User s Guide available at Dell com idracmanuals Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in Safety instructions on page 66 Steps If you are installing a second ...

Page 83: ...l operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Disconnect the power cable from the power source and from the PSU you intend to remove and then remove the cable from the strap on the PSU handle Steps Press the orange release latch and slide the PSU out of the sy...

Page 84: ...e Wait until the new PSU is discovered and enabled before you remove the other PSU The PSU status indicator turns green to signify that the PSU is functioning properly Removing a DC power supply unit Prerequisites NOTE For equipment using 48 60 V DC power supply units PSUs a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power o...

Page 85: ...DC power source NOTE When installing hot swapping or hot adding a new PSU wait for 15 seconds for the system to recognize the PSU and determine its status The PSU status indicator turns green to signify that the PSU is functioning properly Wiring instructions for a DC power supply unit Your system supports up to two 48 60 V DC power supply units PSUs NOTE For equipment using 48 60 V DC power suppl...

Page 86: ...8 60 V DC One UL 10 AWG 2 m maximum stranded red wire V DC return One UL 10 AWG 2 m maximum green with a yellow stripe stranded wire safety ground System cover Removing the system cover Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Turn off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and peripherals 4 If insta...

Page 87: ...ools or extra parts are left inside the system Follow the safety guidelines listed in Safety instructions on page 66 Steps 1 Align the tabs on the system cover with the slots on the chassis 2 Press the cover release latch and push the cover toward the chassis until the latch locks into place 3 Rotate the latch release lock clockwise to the locked position Installing and removing system components ...

Page 88: ...front bezel 3 Reconnect the peripherals and connect the system to the electrical outlet 4 Turn on the system including all attached peripherals Inside the system NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue 1 Release latch 2 Drive cage 88 Installing and removing system components ...

Page 89: ...ppable fans middle fans 4 GPU card holder 5 Internal PERC 6 PCIe card holder 7 PCIe slots 8 Left external fan 9 Right external fan 10 CPU2 socket 11 CPU1 12 Backplane Installing and removing system components 89 ...

Page 90: ...ing inside your system on page 67 Steps Holding the touch points press the release latch and lift the shroud out Figure 47 Removing the optional GPU air shrouds Next steps 1 Install the optional GPU air shrouds Installing the optional GPU air shrouds Prerequisites Follow the safety guidelines listed in Safety instructions on page 66 Steps 1 Align the tabs on the GPU air shroud with the securing sl...

Page 91: ...system and loss of data 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure listed in Before working inside your system on page 67 3 If required remove the two fans from the air shroud NOTE The procedure to remove the cooling fan from the air shroud is similar to removing a cooling fan Steps Push the air shroud release tab and holding the touch points at ...

Page 92: ... the securing slots on the chassis a Guide on the air shroud with the guide pin on the system board b Align the intrusion switch with the intrusion switch connector on the system board 2 Lower the air shroud into the chassis until it is firmly seated When firmly seated the memory socket numbers marked on the air shroud align with the respective memory sockets 3 NOTE The procedure to install the co...

Page 93: ...drive bay and the processors The two external fans are mounted on the outside of the chassis for GPU configurations There are two additional fans integrated in the power supplies to cool the power supplies and provide additional cooling for the whole system The below listed configurations features and the PCIe expansion cards are supported only with the four hot swappable middle fans installed Fan...

Page 94: ...tion Fan redundancy FA and high cooling tier PCIe card Yes Yes STD Rich configuration GPGPU card Yes Yes HPR Yes GPU configuration Removing a middle or rear cooling fan The procedure for removing a standard and a high performance fans is identical Prerequisites NOTE Opening or removing the system cover when the system is on may expose you to a risk of electric shock Exercise utmost care while remo...

Page 95: ...of electric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure listed in Before working inside your system on page 67 Steps Holding the release tab align the conne...

Page 96: ...ving or installing cooling fans NOTE The procedure to remove the left external fan is similar to removing the right rear fan 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Remove the GPU air shrouds 3 Remove the air shroud Steps 1 Disconnect the fan cable from the system board 2 Using the Phillips 2 screwdriver loosen the captive screws that secure the fan to the system ...

Page 97: ...fety instructions on page 66 Steps 1 Guiding the fan cable through the cable vent install the external fan over the PCIe slots 2 Using the Phillips 2 screwdriver secure the fan in place 3 Connect the fan cable to the connected on the system board Figure 54 Install the right external fan Next steps 1 Install the air shroud 2 Install the GPU air shrouds 3 Follow the procedure listed in After working...

Page 98: ...om the system Figure 55 Removing the middle cooling fan assembly Next steps 1 Installing the middle cooling fan assembly Installing the middle cooling fan assembly Prerequisites Follow the safety guidelines listed in Safety instructions on page 66 CAUTION Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan a...

Page 99: ...erequisites NOTE The procedure to remove the flex bay is identical to removing the NVMe drive bay 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure listed in Before working inside your system on page 67 3 Disconnect the slim optical drive and the backplane cables 4 Remove the backplane from NVMe drive bay or the flex bay Steps 1 Using the Phillips 2 scr...

Page 100: ... is identical to installing the NVMe drive bay Follow the safety guidelines listed in Safety instructions on page 66 Steps 1 Align the tabs on the NVMe drive bay with the slots on the front of the system 2 Insert the NVMe drive bay into the system until the tabs click into place 3 Using the Phillips 2 screwdriver secure the NVMe drive bay to the system 100 Installing and removing system components...

Page 101: ...ns Eight 3 5 inch drives or sixteen 2 5 inch drives Up to two SATA slim optical drives and one SAS tape drive Sixteen 2 5 inch drives and eight NVMe drives One SATA slim optical drive Systems with up to eighteen 3 5 inch drives One SATA slim optical drive or one SAS tape drive Systems with up to thirty two 2 5 inch drives One SATA slim optical drive Removing the optical or tape drive blank Prerequ...

Page 102: ...and airflow inside the system Perform the same steps to install blanks Figure 59 Removing the optical drive or tape drive Next steps 1 Install theoptical drive blank an optical drive or a tape drive Installing the optical or tape drive blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 66 2 If installed remove the front bezel Steps 1 Align the guide on the dri...

Page 103: ...cable from the back of the drive NOTE Observe the routing of the power and data cable inside the chassis as you remove them from the system board and the drive You must route these cables properly when you replace them to prevent them from being pinched or crimped 2 To remove the drive push the release latch to release the drive 3 Slide the drive out of the drive bay 4 If you are not immediately r...

Page 104: ...ctions see the documentation that shipped with the drive If you are installing a SAS tape drive you must have an internal tape adapter installed For more information on installing a SAS tape drive see the Installing an expansion card on page 131 section 2 If applicable remove the existing drive or the drive blank 3 Align the guide on the drive with the slot on drive bay 4 Slide the drive into the ...

Page 105: ...ptical drive Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure listed in Before working inside your system on page 67 3 Remove the optical drive cage NOTE The procedure to remove the optical drive cage is identical to removing the optical or tape drive blank Steps 1 Locate the touch point for the slim optical drive lock on the cage 2 Press...

Page 106: ...he optical drive blank is similar to installing the slim optical drive Prerequisites Follow the safety guidelines listed in Safety instructions on page 66 Steps 1 Align the slim optical drive with the slim optical drive bay on the optical drive cage 2 Slide the optical drive into the optical drive bay until the lock clicks into place 106 Installing and removing system components ...

Page 107: ...page 67 CAUTION To prevent data loss ensure that your system is turned off and that the indicator LEDs on the battery are Off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 3 Remove the NVDIMM N battery cage Steps 1 Disconnect the cables from the NVDIMM N battery 2 Using the Phillips...

Page 108: ...ou must firmly support the connector while installing or removing a battery Follow the safety guidelines listed in Safety instructions on page 66 Steps 1 Install the NVDIMM N battery into the battery cage 2 Using the Phillips 2 screwdriver tighten the screw to secure the NVDIMM N battery 3 Connect the cables to the NVDIMM N battery 108 Installing and removing system components ...

Page 109: ...Ms and Non Volatile DIMMs NVDIMM Ns System memory holds the instructions that are executed by the processor Your system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into six channels Six memory channels are allocated to each processor In each channel the release tabs of the first socket are marked white and the second socket bla...

Page 110: ... Slots B5 and B11 Slots B6 and B12 The following table shows the memory populations and operating frequencies for the supported configurations Table 37 Memory population DIMM Type DIMMs Populated Channel Voltage Operating Frequency in MT s Maximum DIMM Rank Channel RDIMM 1 1 2 V 2933 2666 2400 2133 Dual rank or single rank 2 2933 2666 2400 2133 Dual rank or single rank LRDIMM 1 1 2 V 2933 2666 240...

Page 111: ...em to be configured and run in any valid chipset architectural configuration The following are the recommended guidelines for installing memory modules All DIMMs must be DDR4 RDIMMs and LRDIMMs must not be mixed NVDIMMs and LRDIMMs must not be mixed NVDIMMs and RDIMMs can be mixed 64 GB LRDIMMs that are DDP Dual Die Package LRDIMMs must not be mixed with 128 GB LRDIMMs that are TSV Through Silicon...

Page 112: ...lated only on the black release tabs on processor 1 and 2 All slots on configurations 3 6 9 and 12 can be used but a maximum of 12 NVDIMM Ns can be installed in a system NOTE NVDIMM N memory slots are not hot pluggable For more information about the supported NVDIMM N configurations see the NVDIMM N User Guide at www dell com poweredgemanuals Table 38 Supported NVDIMM N for dual processor configur...

Page 113: ...7 8 9 10 11 12 Processor2 B7 8 9 10 11 12 Configuration 14 12x 32 GB RDIMMs 12x NVDIMM Ns Same for all 12x RDIMM configurations See Configuration 1 Processor1 A7 8 9 10 11 12 Processor2 B7 8 9 10 11 12 Mode specific guidelines The configurations allowed depend on the memory mode selected in the System BIOS Table 39 Memory operating modes Memory Operating Mode Description Optimizer Mode The Optimiz...

Page 114: ... sparing the multiplier changes to 1 2 ranks channel NOTE To use memory sparing this feature must be enabled in the BIOS menu of System Setup NOTE Memory sparing does not offer protection against a multi bit uncorrectable error Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled the BIOS creates an area of memory that is fault resilient This mode can be used by an OS that supports t...

Page 115: ...ilient population order 1 2 3 4 5 6 7 8 9 10 11 12 Supported with 6 or 12 DIMMs per processor Dual processor Start with processor1 processor1 and processor 2 population should match Optimized Independent channel population order A 1 B 1 A 2 B 2 A 3 B 3 A 4 B 4 A 5 B 5 A 6 B 6 Odd number of DIMM population per processor is allowed NOTE Odd number of DIMMs will result in unbalanced memory configurat...

Page 116: ...ystem LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery 3 Remove the air shroud WARNING Allow the memory modules to cool after you power off the system Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION To ensure proper system cooling memory module blanks must...

Page 117: ... those sockets Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts CAUTION To prevent damage to the memory module or the memory module socket during installation do not bend or flex the memory module You must insert both ends of the memory module simultaneously 2 Open...

Page 118: ... sinks Removing a processor and heat sink module Prerequisites WARNING The heat sink may be hot to touch for some time after the system is powered down Allow the heat sink to cool before removing it NOTE For a processor greater than 150 W you need to use high performance heat sink and processor module 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure li...

Page 119: ...f you are replacing the processor or heat sink This procedure is not required when replacing a system board 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure listed in Before working inside your system on page 67 3 Remove the air shroud 4 Remove the processor and heat sink module Steps 1 Place the heat sink with the processor side facing up Installing a...

Page 120: ...bracket 4 Lift the bracket and the processor away from the heat sink and place the processor connector side down on the processor tray 5 Flex the outer edges of the bracket to release the bracket from the processor NOTE Ensure that the processor and the bracket are placed in the tray after you remove the heat sink Figure 72 Removing the processor bracket Next steps 1 Install the processor into the...

Page 121: ...ocessor before placing the bracket on the processor NOTE Ensure that the processor and the bracket are placed in the tray before you install the heat sink Figure 73 Installing the processor bracket 3 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 4 Use the thermal grease syringe included with your processor kit to apply the grea...

Page 122: ...locks onto the heat sink NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Do not press on the heat sink fins Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket 122 Installing and removing system components ...

Page 123: ...sor unless you intend to replace the processor The heat sink is necessary to maintain proper thermal conditions 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the processor blank and CPU dust cover Steps 1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module PHM on the processor socket CAUTION To avoid ...

Page 124: ...retention clips when the screws are partially tightened follow these steps to secure the PHM a Loosen both the heat sink screws completely b Lower the PHM on to the blue retention clips following the procedure described in step 2 c Secure the PHM to the system board following the replacement instructions listed in this step above 4 NOTE The processor and heat sink module retention screws should no...

Page 125: ...r up 2 Lift the expansion card holder away from the chassis Figure 77 Removing the expansion card holder Next steps 1 Install the expansion card holder Installing the expansion card holder Prerequisites Follow the safety guidelines listed in Safety instructions on page 66 Steps Align the expansion card holder with the guide pins on the system and push it down until it locks in place Figure 78 Inst...

Page 126: ...A M10 GPUs GPU card installation guidelines Observe the following guidelines while installing a GPU card GPU are supported only in the Rack mode configuration GPU can be installed only on systems that have 1100 W or higher power supply units Each GPU card supports up to 32 GB of dedicated GDDR5 memory Two double width GPU cards on a single processor configuration and four double width GPU cards on...

Page 127: ...ng the optional GPU card holder Prerequisites Follow the safety guidelines listed in Safety instructions on page 66 Steps Align the GPU card holder with the slots and the guide pin on the system and push the GPU card holder down until it locks in place Installing and removing system components 127 ...

Page 128: ...ght Length Link Width Slot Width 0 Gen3 dedicated for PERC or HBA Processor 1 Half Length x8 x8 1 Gen3 Processor 1 Standard Height Full Length x16 x16 2 Gen3 Processor 1 Standard Height Full Length x4 x8 3 Gen3 Processor 1 Standard Height Full Length x16 x16 4 Gen3 Processor 2 Standard Height Half Length x8 x8 5 Gen3 Processor 2 Standard Height Full Length x4 x8 6 Gen3 Processor 2 Standard Height ...

Page 129: ... Priority Maximum Allowed 1 or 2 CPU no GPU no external fan 1 Dell PowerEdge Express Flash PCIe SSD Bridge 1 3 2 2 RAID H330 RAID H730P 0 1 RAID H740P 0 1 2 RAID H840 BOSS 4 7 1 6 8 5 3 Intel OPA NIC 1 6 3 Mellanox CX4 DP 100 Gb NICs 8 1 6 3 4 Mellanox CX4 SP 100 Gb NIC 8 1 4 Intel 40 Gb NIC 4 7 1 6 8 3 6 Mellanox DP 40 Gb NIC 8 4 7 1 6 5 Mellanox SP 25 Gb NIC 4 7 1 6 8 5 Intel DP 25 Gb NIC Qlogic...

Page 130: ...ll PowerEdge Express Flash PCIe SSD Bridge 1 3 2 2 GPUs 3 6 8 1 4 RAID H330 RAID H730 0 1 RAID H740 0 1 3 2 RAID H840 4 1 BOSS 1 3 7 8 6 4 6 3 NICs 4 1 4 12Gb SAS HBA 4 1 HBA330 0 1 3 2 5 PCIe SSD 1 3 7 8 6 4 6 NOTE The PCIe cards with require the cooling fan assembly middle fans to support NOTE Without external fans Mellanox CX4 SP 100 Gb NIC and Intel QP 10 Gb Base T NIC are only allowed on slot...

Page 131: ...e expansion card slot b Press the expansion card latch till the filler bracket locks into place NOTE Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 81 Removing an expansion card Figure 82 Installing the filler bracket Nex...

Page 132: ... dust and dirt out of the system and aid in proper cooling and airflow inside the system 4 Holding the card by its edges position the card so that the card aligns with the expansion card connector 5 Insert the card firmly into the expansion card connector until the card is fully seated 6 Close the expansion card latch by pushing the latch up until the latch snaps into place 7 Connect the data cabl...

Page 133: ...ention straps that secure the M 2 SSD module on the BOSS card 2 Pull the M 2 SSD module away from the BOSS card Figure 85 Removing the M 2 SSD module Next steps 1 Install the M 2 SSD module Installing the M 2 SSD module Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 66 Steps 1 Align the M 2 SSD module connectors with the connectors on the BOSS card 2 Push the M ...

Page 134: ...Removing the MicroSD card Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure listed in Before working inside your system on page 67 Steps 1 Locate the MicroSD card slot on the vFlash IDSDM module and press the card to partially release it from the slot To locate IDSDM vFlash module see the System board jumpers and connectors section 2 Hold ...

Page 135: ...enabled in System Setup NOTE If reinstalling ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card connector on the IDSDM vFlash module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM vFlash see the System board jumpers and connectors...

Page 136: ...ow the procedure listed in Before working inside your system on page 67 3 If you are replacing the IDSDM vFlash module remove the MicroSD cards NOTE Temporarily label each MicroSD card with its corresponding slot number after removal Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see the System board jumpers and connectors section 2 Holding the pull ...

Page 137: ...le Prerequisites Follow the safety guidelines listed in Safety instructions on page 66 Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see the System board jumpers and connectors section 2 Align the IDSDM vFlash card with the connector on the system board 3 Push the IDSDM vFlash module until it is firmly seated on the system board Installing and remov...

Page 138: ...stem on page 67 Backplane Backplane connectors Depending on the configuration your system supports one of the following 8 x 3 5 inch SAS SATA backplane 18 x 3 5 inch SAS SATA backplane 8 x 2 5 inch Dell PowerEdge Express Flash NVMe backplane 16 x 2 5 inch SAS SATA backplane with the optional additional backplanes below 8 x 2 5 inch NVMe backplane 16 x 2 5 inch SAS SATA backplane FlexBay 32 x 2 5 i...

Page 139: ... 1 backplane power connector J_BP_PWR1 2 PCIe B0 connector J_PCIE_B0 3 PCIe A0 connector J_PCIE_A0 4 backplane signal connector J_BP_SIG1 5 PCIe A1 connector J_PCIE_A1 6 PCIe B1 connector J_PCIE_B1 Figure 93 18 x 3 5 SAS SATA backplane 1 backplane power connector A J_BP_PWR_A1 2 controller 3 backplane power connector B J_BP_PWR_B1 4 optical drive power connector J_ODD1 5 I2C connector 6 backplane ...

Page 140: ...ane CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure listed in Before working inside your system on page 67 3 Remove all the drives 4 If installed remove the middle cooling fan assembly Steps 1 Disconnect the ...

Page 141: ...edure listed in Before working inside your system on page 67 Steps 1 Use the hooks at the base of the system as guides to align the hard drive backplane 2 Lower the hard drive backplane into the system till the release pin locks in place securing the hard drive backplane to the system 3 Connect the data signal and power cables to the backplane Installing and removing system components 141 ...

Page 142: ...s 3 Follow the procedure listed in After working inside your system on page 67 Backplane cabling Figure 97 2 5 inch x32 SAS SATA to internal PERC and PERC adapter 1 2 5 inch x 16 backplane flex bay 2 SAS cable BP J_EXP_A1 to PERC adapter 3 SAS cable BP J_EXP_B1 to PERC adapter 4 internal PERC card 142 Installing and removing system components ...

Page 143: ...e backplane 2 NVMe cable BP J_PCIE_B0 to PCIe bridge J6 3 NVMe cable BP J_PCIE_A0 to PCIe bridge J5 4 NVMe cable BP J_PCIE_B1 to PCIe bridge J6 5 NVMe cable BP J_PCIE_A1 to PCIe bridge J5 6 internal PERC card 7 PCIe bridge on Slot 1 8 PCIe bridge on Slot 3 9 SAS cable BP SAS_B0 to internal PERC card SAS_B 10 SAS cable BP SAS_A0 to internal PERC card SAS_A 11 2 5 inch x16 SAS SATA backplane Install...

Page 144: ...S_A 2 SAS cable BP SAS_B0 to internal PERC card SAS_B 3 internal PERC 4 3 5 inch x8 SAS SATA backplane Figure 100 3 5 inch x8 onboard SAS controller 1 SAS cable BP SAS_A0 to MB SAS_A 2 SAS cable BP SAS_B0 to MB SAS_B 3 3 5 inch x8 SAS SATA backplane 144 Installing and removing system components ...

Page 145: ...ed storage controller card Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure listed in Before working inside your system on page 67 3 Remove the air shroud 4 Remove the GPU card holder Steps 1 Holding the integrated storage controller card firmly lift the card out of the server 2 Disconnect the data cables from the integrated storage contr...

Page 146: ...ons on page 66 Steps 1 Connect the data cables from the integrated storage controller 2 Holding the storage controller card firmly insert the card into the dedicated slot on the system board Figure 103 Installing the integrated storage controller card Next steps 1 Install the GPU card holder 2 Install the air shroud 3 Follow the procedure listed in After working inside your system on page 67 146 I...

Page 147: ...ion CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 2 Use a plastic scribe to pry out the system battery Figure 104 Removing the system battery 3 To install a new system battery hold the battery with the positive side facing up and slide it under the securing tabs 4 Press the battery into the connector until it snaps int...

Page 148: ...cedure listed in Before working inside your system on page 67 2 While booting press F2 to enter System Setup and verify that the system detects the USB memory key Control panel assembly Removing the control panel assembly Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure listed in Before working inside your system on page 67 3 Remove the c...

Page 149: ...press the tabs on the information tag b Push the information tag out of the slot to remove it from the control panel NOTE Retain the information tag to replace it in the new control panel Figure 107 Removing the information tag Next steps 1 Install the control panel assembly Installing and removing system components 149 ...

Page 150: ...install the information tag push the information tag into the control panel slot 3 Connect the control panel cable and the control panel USB cable to the control panel assembly 4 Align and insert the control panel into the control panel slot in the chassis 5 Secure the control panel to the chassis by using the screw 6 Connect the control panel cable and the control panel USB cable to the system bo...

Page 151: ...art your system or program before you can access the encrypted data on your hard drives CAUTION Once the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding the removed TPM cannot be reinstalled or installed on another system board Removing the TPM Steps 1 Locate the TPM c...

Page 152: ...asurements 4 From the TPM Command option select Activate 5 Save the settings 6 Restart your system 7 Enter System Setup again 8 On the System Setup Main Menu screen click System BIOS System Security Settings 9 From the Intel TXT option select On System board Removing the system board Prerequisites CAUTION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted t...

Page 153: ...ernal USB key if installed i Processors and heat sink modules CAUTION To prevent damage to the processor pins when replacing a faulty system board ensure that you cover the processor socket with the processor protective cap j Memory modules Steps 1 Disconnect all cables from the system board CAUTION Take care not to damage the system identification button while removing the system board from the c...

Page 154: ...ift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Holding the post incline the system board and lower the system board into the chassis 3 Holding the system board holder push the system board toward the back of the system until the release pin clicks into p...

Page 155: ...securing bracket 3 Follow the procedure listed in After working inside your system on page 67 4 Ensure that you a Use the Easy Restore feature to restore the Service Tag For more information see the Restoring the Service Tag using Easy Restore section b If the Service Tag is not backed up in the backup flash device enter the Service Tag manually For more information see the Restoring the Service T...

Page 156: ... When the restore process is complete BIOS prompts to restore the system configuration data To restore the system configuration data press Y To use the default configuration settings press N NOTE After the restore process is complete system reboots Manually update the Service Tag After replacing a system board if Easy Restore fails follow this process to manually enter the Service Tag using System...

Page 157: ...r connector J_BP0 5 backplane 2 power connector J_BP2 6 PSU 1 connector 7 PSU 2 connector 8 signal cable connector J4 Figure 115 GPU power interposer board 1 GPU power connector J_GPU_POWER_225W_J4 2 GPU power connector J_GPU_POWER_225W_J5 3 GPU power connector J_GPU_POWER_225W_J3 4 GPU power connector J_GPU_POWER_225W_J2 5 main power interposer board link connector Installing and removing system ...

Page 158: ...rd from the guide pin 2 Disengage the GPU PIB from the guide pins and lift the PIB out of the system Figure 116 Removing the GPU power interposer board Next steps 1 Install the GPU power interposer board Installing the GPU power interposer board Prerequisites Follow the safety guidelines listed in Safety instructions on page 66 Steps 1 Align the guide slots on the GPU power interposer board PIB wi...

Page 159: ...its PSUs from the system before removing the PIBs 1 Follow the safety guidelines listed in Safety instructions on page 66 2 Follow the procedure listed in Before working inside your system on page 67 3 Remove the PSUs 4 Remove the system board 5 If installed remove the GPU PIB Steps 1 Disconnect all the power cables from the main PIB 2 Using the Phillips 2 screwdriver remove the screws that secure...

Page 160: ...ll the system board 3 Install the power supply units 4 Follow the procedure listed in After working inside your system on page 67 Converting the system from tower mode to rack mode Your system can be converted from the tower mode to the rack mode To convert your system from the tower mode to the rack mode you require the tower to rack conversion kit which contains the following Rack ears left and ...

Page 161: ...il the tabs on rack slide cover locks with the tabs extending from the chassis Figure 120 Installing the rack slide cover 4 Install the control panel assembly 5 Attach the mylar to cover the screw hole on the chassis where one of the system rear feet was installed while in the tower mode Figure 121 Attaching the mylar cover 6 Install the rack ears by performing the following steps a Align the thre...

Page 162: ... the system cover 2 Install the system in the rack For more information see the Rack Installation Guide that is shipped with your system 3 Follow the procedure listed in After working inside your system on page 67 162 Installing and removing system components ...

Page 163: ...on about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot Steps 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select S...

Page 164: ...l detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 164 System diagnostics ...

Page 165: ...nter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell EMC Global Technical Support a Click Global Technical Support b Enter your sys...

Page 166: ...owing benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects system state information from your dev...

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