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Menu item

Description

ENA Address

<xxx>.<xxx>.<xxx>.<xxx>

Sets the network address information for an external print server that is attached to
the printer using a USB cable

Note:

This menu item is available only if the printer is attached to an external print

server through the USB port.

ENA Netmask

<xxx>.<xxx>.<xxx>.<xxx>

Sets the netmask information for an external print server that is attached to the
printer using a USB cable

Note:

This menu item is available only if the printer is attached to an external print

server through the USB port.

ENA Gateway

<xxx>.<xxx>.<xxx>.<xxx>

Sets the gateway information for an external print server that is attached to the
printer using a USB cable

Note:

This menu item is available only if the printer is attached to an external print

server through the USB port.

Parallel menu

Menu item

Description

PCL SmartSwitch

On

Off

Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language

Notes:

•

On is the factory default setting.

•

When the Off setting is used, the printer does not examine incoming data.

•

When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.

•

PCL SmartSwitch is shown only if the PostScript level is non-zero.

PS SmartSwitch

On
Off

Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language

Notes:

•

On is the factory default setting.

•

When the Off setting is used, the printer does not examine incoming data.

•

When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu if
PCL SmartSwitch is set to Off.

•

PS SmartSwitch is shown only if the PostScript level is non-zero.

NPA Mode

On

Off

Auto

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol

Notes:

•

Auto is the factory default setting.

•

Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.

Understanding printer menus

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Summary of Contents for 3330

Page 1: ...Dell 3330dn Laser Printer User s Guide June 2009 www dell com support dell com ...

Page 2: ...memory or firmware card 23 Installing hardware options 25 Installing an optional drawer 25 Attaching cables 26 Installing the printer on a wired network 27 Installing printer software 29 Verifying printer setup 30 Printing a menu settings page 30 Printing a network setup page 30 Loading paper and specialty media 32 Setting the Paper Size and Paper Type 32 Configuring Universal paper settings 32 Lo...

Page 3: ...em 53 Printing Status Window 53 Dell Printer Supplies Reorder Application 53 Printing 54 Printing a document 54 Printing on specialty media 55 Tips on using letterhead 55 Tips on using transparencies 56 Tips on using envelopes 57 Tips on using labels 57 Tips on using card stock 58 Printing confidential and other held jobs 58 Holding jobs in the printer 58 Printing confidential and other held jobs ...

Page 4: ... Size menu 79 Paper Texture menu 79 Paper Weight menu 80 Paper Loading menu 82 Custom Types menu 83 Universal Setup menu 83 Reports menu 84 Reports menu 84 Network Ports menu 85 Active NIC menu 85 Standard Network or Network x menus 86 Reports menu under the Network Ports menu 87 Network Card menu 87 TCP IP menu 88 IPv6 menu 89 AppleTalk menu 89 NetWare menu 90 USB menu 91 Parallel menu 92 SMTP Se...

Page 5: ...126 Checking the status of supplies from a network computer 126 Ordering supplies 126 Printer attached to a network 126 Printer attached locally to a computer 127 Replacing supplies 127 Replacing the toner cartridge 127 Replacing the photoconductor kit 129 Moving the printer 132 Moving the printer to another location 132 Administrative support 133 Using the Embedded Web Server 133 Checking the vir...

Page 6: ...oblems 140 Option does not operate correctly or quits after it is installed 140 Drawers 141 Flash memory card 141 Memory card 141 Solving paper feed problems 142 Paper frequently jams 142 Paper jam message remains after jam is cleared 142 Page that jammed does not reprint after you clear the jam 142 Solving print quality problems 143 Isolating print quality problems 143 Blank pages 144 Characters ...

Page 7: ...olid black or white streaks appear on transparencies or paper 152 Embedded Web Server does not open 152 Check the network connections 152 Check the network settings 152 Appendix 153 Index 155 Contents 7 ...

Page 8: ...8 ...

Page 9: ...et it down CAUTION POTENTIAL INJURY Do not twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If the power cord is misused a risk of fire or electrical shock results Inspect the power cord regularly for signs of misuse Remove the power cord from the electrical outlet b...

Page 10: ... of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Safety information 10 ...

Page 11: ...pport dell com Help using the printer software Windows or Mac Help Open a printer software program or application and then click Help Click to view context sensitive information Notes The Help installs automatically with the printer software The printer software is located in the printer Program folder or on the desktop depending on your operating system The latest supplemental information updates...

Page 12: ...your computer Supplies and accessories for my printer Replacement cartridges Dell Printer Supplies Web site dell com supplies Youcan purchaseprintersupplies online bytelephone or in select retail stores Safety information for preparing to operate my printer Regulatory information Warranty information Product Information Guide Note The Product Information Guide may not be available in your country ...

Page 13: ...se feeder door 7 Paper stop 8 Standard exit bin The following illustration shows the printer back with its basic features or parts 1 Rear door 2 Ethernet port 3 USB port 4 Parallel port 5 Power cord socket 6 Power switch 7 Locking device Learning about the printer 13 ...

Page 14: ... following illustration shows the printer configured with an optional drawer 1 Optional tray Tray 2 Understanding the printer control panel The following diagram shows the printer control panel Learning about the printer 14 ...

Page 15: ...to the previous screen 3 Cancel button Stops all printer activity When printing pressing causes Stopping to appear momentarily Then the Stopped screen appears offering a list of settings that you may select 4 Indicator light Indicates the printer status Off The power is off Blinking green The printer is warming up processing data or printing Solid green The printer is on but idle Solid red Operato...

Page 16: ...s the new user default setting Note When a new setting is saved as the user default setting it remains in effect until new settings are saved or until factory defaults are restored Settings chosen from a software program can also change or override the user default settings selected from the printer control panel 3 4 5 6 Navigation buttons Press theupordownarrowbuttons to scrollthrough menus menui...

Page 17: ...er stop The standard exit bin holds up to 150 sheets of 20 lb paper It collects print jobs facedown The standard exit bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks The paper stop also aids in neater stacking of the paper To open the paper stop pull it so it flips forward Learning about the printer 17 ...

Page 18: ...aper stop in the open position if you are printing on transparencies Doing so may cause creases in the transparencies When moving the printer to another location make sure the paper stop is closed Learning about the printer 18 ...

Page 19: ...ars next to each factory default setting but once a user default setting is in effect the asterisk appears next to the user default setting on the display Factory default settings can be restored See Restoring the factory default settings on page 136 for more information Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors ...

Page 20: ...n this section explain how to install the available cards you can also use them to locate a card for removal Available internal options Memory cards Printer memory Flash memory Fonts Firmware cards Bar Code Forms Card PrintCryptionTM Accessing the system board to install internal options CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices so...

Page 21: ...onal card connector Installing a memory card CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the...

Page 22: ...l the memory card 1 Access the system board 2 Unpack the memory card Note Avoid touching the connection points along the edge of the card 3 Align the memory card with its connector on the system board Push the latches on the connector open if they are not open already Additional printer setup 22 ...

Page 23: ... or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electrici...

Page 24: ...ard by its sides align the card with the connector on the system board 4 Push the card firmly into place Notes The entire length of the connector on the card must touch and be flush against the system board Be careful not to damage the connectors 5 Close the system board door Additional printer setup 24 ...

Page 25: ...setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing 1 Unpack the drawer and then remove any packing material from the outside of the drawer 2 Remove the tray from the support unit 3 Remove any packing material and tape from inside the tray 4 Insert the tray into the support unit 5 Place the drawer in the location chosen for the printer ...

Page 26: ...place Attaching cables 1 Connect the printer to a computer or a network For a local connection use a USB or parallel cable For a network connection use an Ethernet cable 2 Connect the power cord to the printer first and then to a wall outlet Additional printer setup 26 ...

Page 27: ...dows users 1 Insert the Software and Documentation CD Wait for the Welcome screen to appear If the CD does not launch after a minute then do the following a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive 2 Click Install Printer and Software 3 Click Agree to agree to the License Agreement 4 Select Suggested and...

Page 28: ...the printer a Install a PPD file on the computer 1 Insert the Software and Documentation CD in the CD or DVD drive 2 Double click the installer package for the printer 3 From the Welcome screen click Continue 4 Click Continue again after viewing the Readme file 5 Click Continue after viewing the license agreement and then click Agree to accept the terms of the agreement 6 Select a Destination and ...

Page 29: ...menu select Local AppleTalk zone 9 Select the printer from the list 10 Click Add Note If the printer doesn t show up in the list you may need to add it using the IP address Contact your system support person for assistance Installing printer software A printer driver is software that lets the computer communicate with the printer The printer software is typically installed during the initial print...

Page 30: ...age to review the current menu settings and to verify printer options are installed correctly Note If you have not made any menu item settings changes yet then the menu settings page lists all the factory default settings Once you select and save other settings from the menus they replace the factory default settings as user default settings A user default setting remains in effect until you acces...

Page 31: ...nts Ready appears 5 Check the first section on the network setup page and confirm that Status is Connected IfStatusis NotConnected the LANdropmay notbeactive orthenetworkcablemaybemalfunctioning Consult a system support person for a solution and then print another network setup page Additional printer setup 31 ...

Page 32: ...ppears and then press 6 Press the left or right arrow button until the correct size appears and then press Paper Type appears 7 Press the left or right arrow button until the correct type appears and then press Submitting selection appears followed by Paper Size Type Configuring Universal paper settings The Universal Paper Size is a user defined setting that lets you print on paper sizes that are ...

Page 33: ... button to increase the setting and then press Submitting selection appears followed by the Universal Setup menu 3 From the Universal Setup menu press the down arrow button until Portrait Height appears and then press 4 Press the left arrow button to decrease the setting or the right arrow button to increase the setting and then press Submitting selection appears followed by the Universal Setup me...

Page 34: ...2 Squeeze and slide the guides to the correct position for the paper size you are loading Loading paper and specialty media 34 ...

Page 35: ... Notes The standard tray accommodates only 150 sheets of A6 size paper Notice the maximum fill line on the A6 backstop which indicates the maximum height for loading A6 size paper Do not try to overload the tray A6 size paper cannot be loaded in the optional tray Notes Use the size indicators on the bottom of the tray to help position the guide For setup load letter or A4 size paper based on the s...

Page 36: ...y as shown with the recommended print side facedown Note The maximum fill line on the width guide indicates the maximum height for loading paper Do not load A6 size paper to the maximum fill line the tray holds only 150 sheets of A6 size paper 1 Maximum fill line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown Loading paper and specialty media 36...

Page 37: ...to lightly touch the side of the stack 6 Insert the tray 7 If the paper type you loaded differs from the type that was previously loaded in the tray then change the Paper Type setting for the tray Loading paper and specialty media 37 ...

Page 38: ...he multipurpose feeder 1 Grasp the handle and pull the multipurpose feeder door down 2 Grasp the raised handle and pull the extension forward 3 Grasp the handle and pull the extension so it flips forward Loading paper and specialty media 38 ...

Page 39: ...aper or specialty media for loading Flex sheets of paper or paper labels back and forth to loosen them and then fan them Do not fold or crease the paper or labels Straighten the edges on a level surface Hold transparencies by the edges and then fan them Straighten the edges on a level surface Note Avoid touching the print side of the transparencies Be careful not to scratch them Loading paper and ...

Page 40: ...ther It also helps them feed properly to avoid jams Do not fold or crease envelopes 3 Load the paper or specialty media Notes Do not force any paper into the multipurpose feeder Overfilling may cause jams Do not exceed the maximum stack height by forcing paper orspecialty media under the stack height limiters which are located on the guides Loading paper and specialty media 40 ...

Page 41: ...he logo faceup and the top edge entering the printer first Load envelopes withtheflap side downandthe stamp locationinthepositionshown The stamp andaddress are shown to illustrate the proper orientation for loading envelopes Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Loading pa...

Page 42: ... the printer control panel set the Paper Size and Paper Type Linking and unlinking trays In addition to linking trays to each other you can also link the multipurpose feeder to the trays Linking trays Tray linking is useful for large print jobs or multiple copies When one linked tray is empty paper feeds from the next linked tray When the Size and Type settings are the same for any trays the trays...

Page 43: ...gning a Custom Type x name Assign a Custom Type x name to a tray to link or unlink it Associate the same Custom Type x name to each tray that you want to link Only trays with the same custom names assigned will link 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the down arrow button until Paper Menu appears and then press 4 Press the down arrow butt...

Page 44: ...ur Web browser Note If you do not know the IP address of the printer print a network setup page and locate the address in the TCP IP section 2 Click Settings 3 Click Paper Menu 4 Click Custom Name 5 Type a name for the paper type in a Custom Name x box Note This custom name will replace a custom type x name under the Custom Types and Paper Size and Type menus 6 Click Submit 7 Click Custom Types Cu...

Page 45: ...mend 90 g m2 24 lb or heavier paper Note Duplex printing is supported only for 60 90 g m2 16 24 lb bond paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can cont...

Page 46: ...h as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European Paper weighing less than 60 g m2 16 lb Multiple part forms or documen...

Page 47: ...ent of friction 0 4 0 6 Sufficient bending resistance in the direction of feed Recycled paper paper of lower weight 60 g m2 16 lb bond and or lower caliper 3 8 mils 0 1 mm and paper that is cut grain short for portrait or short edge fed printers may have lower bending resistance than is required for reliable paper feeding Before using these typesof paperfor laser electrophotographic printing consu...

Page 48: ...olio 216 x 330 mm 8 5 x 13 in JIS B5 182 x 257 mm 7 2 x 10 1 in X Legal 216 x 356 mm 8 5 x 14 in Letter 216 x 279 mm 8 5 x 11 in Oficio Mexico 216 x 340 mm 8 5 x 13 4 in Statement 140 x 216 mm 5 5 x 8 5 in X Universal2 76 2 x 127 mm 3 x 5 in up to 216 x 356 mm 8 5 x 14 in X3 B5 Envelope 176 x 250 mm 6 9 x 9 8 in X X X C5 Envelope 162 x 229 mm 6 4 x 9 in X X X 1 A6 is supported only for grain long ...

Page 49: ...zes 210 x 279 mm 8 3 x 11 in or larger Paper types and weights supported by the printer The printer engine and the duplex path support 60 90 g m2 16 24 lb paper weights The multipurpose feeder supports 60 163 g m2 16 43 lb paper weights Paper type Standard 250 sheet tray Optional tray Multipurpose feeder Duplex path Paper Plain Light Heavy Rough Cotton Recycled Custom Bond Letterhead Preprinted Co...

Page 50: ...y 1 250 sheets of paper 150 sheets of A6 size paper 50 paper labels 50 transparencies Note Vinyl pharmacy ordual sided labels arenot supported Use paper labels only Single sided paper labels designed for laser printers are supported for occasional use It is recommended to print no more than 20 pages of paper labels per month Tray 2 550 sheets of paper 50 paper labels Note Only one optional drawer ...

Page 51: ...erProfilerto create driverprofilesthatcontaincustomdriversettings Adriverprofile cancontainagroup of saved printer driver settings and other data for such things as Print orientation and N Up document settings Installation status of an output tray printer options User defined paper sizes custom papers Simple text and watermarks Overlay references Font references Form associations Dell Printer Aler...

Page 52: ...l Panel 2 Under Hardware and Sound click Printer and then click Add a Printer 3 From the Add Printer dialog box choose one of the following If you are using a USB connection make sure the USB cable is connected to the computer and printer and then do the following a Click Add a local printer b From the Use an existing port drop down menu select Virtual printer port for USB and then click Next 4 Cl...

Page 53: ...der Application The Order Supplies dialog box can be launched from the Printing Status window the Programs window or the desktop icon You can order toner by phone or from the Web If ordering online launch the Dell Printer Supplies Reorder Application 1 In Windows Vista or later a Click Programs b Click Dell Printers c Click Dell 3330dn Laser Printer In Windows XP and 2000 Click Start Programs or A...

Page 54: ...t the paper size f Click OK and then click Print For Macintosh users In Mac OS X a Customize the settings as needed in the Page Setup dialog 1 With a document open choose File Page Setup 2 From the Paper Size pop up menu choose a paper size orcreate a custom size to match the loaded paper 3 Click OK b Customize the settings as needed in the Print dialog 1 With a document open click File Print If n...

Page 55: ...mine which direction to load the letterhead Source or process Print side Paper orientation Standard 250 sheet tray Optional tray Printed letterhead design is placed facedown The top edge of the sheet with the logo is placed at the front of the tray Duplex two sided printing from trays Printed letterhead design is placed faceup The top edge of the sheet with the logo is placed at the back of the tr...

Page 56: ...ore buying large quantities When printing on transparencies Feed transparencies from the standard 250 sheet tray or the multipurpose feeder Use transparencies designed specifically for laser printers Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 175 C 350 F without melting discoloring offsetting or releasing hazardous emissions Note Transpa...

Page 57: ... corners Have rough cockle or laid finishes Adjust the width guides to fit the width of the envelopes Note A combination of high humidity over 60 and the high printing temperature may wrinkle or seal envelopes Tips on using labels Print samples on the labels being considered for use before buying large quantities Note Single sided paper labels designed for laser printers are supported for occasion...

Page 58: ...ck can withstand temperatures up to 210 C 410 F without releasing hazardous emissions Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer Use grain short card stock when possible Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer...

Page 59: ...nd Hold 4 Select your job type Confidential Reserve Repeat Verify profiles forms from a kiosk bookmarks or a parked job and then assign a user name For a confidential job also enter a four digit PIN 5 Click OK or Print and then go to the printer to release the job 6 From the printer control panel press the down arrow button until Held jobs appears and then press 7 Press the down arrow button until...

Page 60: ... the PIN make sure Try again appears and then press To cancel the PIN press the down arrow button until Cancel appears and then press 9 Press the down arrow button until appears next to the job you want to print and then press Printing information pages See Printinga menu settingspage onpage30and Printinga networksetuppage onpage30formoreinformation on printing these pages Printing a font sample l...

Page 61: ...ing the Printer appears briefly followed by a clock and then Ready appears Canceling a print job Canceling a print job from the printer control panel If the job is formatting or already printing and Cancel a job appears on the first line of the display 1 Press the arrow buttons until Cancel appears A list of jobs appears 2 Press the arrow buttons until appears next to the job you want to cancel an...

Page 62: ... 10 5 or later 1 From the Apple menu choose System Preferences 2 Click Print Fax and then double click the printer icon 3 From the printer window select the job to cancel 4 From the icon bar at the top of the window click the Delete icon In Mac OS X version 10 4 and earlier 1 From the Go menu choose Applications 2 Double click Utilities and then double click Print Center or Printer Setup Utility 3...

Page 63: ... help you avoid jams Paper tray recommendations Make sure the paper lies flat in the paper tray Do not remove the paper tray while the printer is printing Do not load the paper tray while the printer is printing Load it prior to printing or wait for a prompt to load it Do not load too much paper Make sure the stack height does not exceed the indicated maximum height Make sure the guides in the pap...

Page 64: ...re of the following Remove Tray 1 Open the front door and then remove the photoconductor kit 201 Open the front door and then remove the photoconductor kit 202 Open the front door and then open the rear door 231 Open the front door and then open the rear door Note For alternative access to the jam remove Tray 1 and then press the lever 233 Remove Tray 1 and then depress the lever Note For alternat...

Page 65: ...ont door and then remove the unit Lift the flap at the front of the printer and then remove any jammed sheets 200 paper jam 1 Remove the tray from the printer 2 Remove the jam if you see it here 3 If you do not see it open the front door and then remove the photoconductor kit and toner cartridge unit Note When the photoconductor kit and toner cartridge are together they are called a unit Clearing ...

Page 66: ...ront door 7 Insert the tray 8 Press 201 paper jam CAUTION HOT SURFACE The fuser and the inside of the printer near the fuser may be hot To reduce the risk of injury from a hot component allow the surface to cool before removing paper from this area 1 Open the front door and then remove the unit Clearing jams 66 ...

Page 67: ...r jam CAUTION HOT SURFACE The fuser and the inside of the printer near the fuser may be hot To reduce the risk of injury from a hot component allow the surface to cool before removing paper from this area 1 Open the front door and then remove the unit 2 Lift the flap in front of the printer and then remove any jammed sheets Clearing jams 67 ...

Page 68: ...3 Open the rear door 4 Remove the jam 5 Close the rear door 6 Close the front door 7 Press Clearing jams 68 ...

Page 69: ...ide of the printer near the fuser may be hot To reduce the risk of injury from a hot component allow the surface to cool before removing paper from this area 1 Open the front door 2 Open the rear door 3 Remove the jam 4 Close the rear door Clearing jams 69 ...

Page 70: ...to release the jam 3 Pull the jammed sheets from the duplex area 4 Insert the tray 5 Press If this does not clear the jam complete the steps in 231 paper jam on page 69 234 paper jam A single jamormultiple jamsare in the duplexarea ofthe printerwhen the printer isturned on To locate and remove the jammed sheets complete all the steps in 231 paper jam on page 69 233 paper jam on page 70 Clearing ja...

Page 71: ...using a size of paper not supported for duplex printing A sheet is jammed in the standard exit bin 1 To remove the jam gently pull the jammed sheet out of the standard exit bin 2 Press 242 paper jam 1 Remove the optional tray from the printer Clearing jams 71 ...

Page 72: ...Press 251 paper jam A sheet of paper or specialty media failed to feed completely from the multipurpose feeder Part of it may be still visible If it is visible gently pull the jammed sheet from the front of the multipurpose feeder Clearing jams 72 ...

Page 73: ...ng steps 1 Open the front door and then remove the unit 2 Lift the flap at the front of the printer and then remove any jammed sheets of paper that are short lengths of paper 3 Align and insert the unit 4 Close the front door 5 Press Clearing jams 73 ...

Page 74: ... Custom Types Universal Setup Menu Settings Page Device Statistics Network Setup Page Profiles List Netware Setup Page Print Fonts Print Directory Asset Report Active NIC Network Menu USB Menu Parallel Menu SMTP Menu Security Settings Miscellaneous Confidential Print Security Audit Log Set Date Time General Settings Setup Menu Finishing Menu Quality Menu Utilities Menu XPS Menu PDF Menu PostScript...

Page 75: ...gs match the trays are automatically linked When one tray is empty the job prints using the linked tray Paper Size Type menu Menu item Description Tray x Size A4 A5 A6 JIS B5 Executive Folio Legal Letter Oficio Mexico Statement Universal Specifies the paper size loaded in each tray Notes Letter is the US factory default setting A4 is the international factory default setting If the same size and t...

Page 76: ...arinsteadofCustomType x Use this menu item to configure automatic tray linking Manual Paper Size A4 A5 A6 Executive Folio JIS B5 Legal Letter Oficio Mexico Statement Universal Specifies the size of the paper being manually loaded in the multipurpose feeder Notes Letter is the US factory default setting A4 is the international factory default setting The menu item applies only when the multipurpose...

Page 77: ...ette From the Paper menu Configure MP must be set to Cassette The multipurpose feeder does not automatically sense paper size The paper size value must be set MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specifies the type of paper loaded in the multipurpose fee...

Page 78: ...item applies only when the multipurpose feeder MP Feeder is configured for Manual From the Paper menu Configure MP must be set to Manual Manual Env Type Envelope Custom Type x Specifies the type of envelope being manually loaded in the multipurpose feeder Notes Envelope is the factory default setting The menu item applies only when the multipurpose feeder MP Feeder is configured for Manual From th...

Page 79: ...c tray Notes Normal is the factory default setting Settings appear only if card stock is supported Transparency Texture Smooth Normal Rough Specifies the relative texture of the transparencies loaded in a specific tray Note Normal is the factory default setting Recycled Texture Smooth Normal Rough Specifies the relative texture of the recycled paper loaded in a specific tray Note Normal is the fac...

Page 80: ...aded in a specific tray Note Normal is the factory default setting Heavy Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note Normal is the factory default setting Rough Cotton Texture Rough Specifies the relative texture of the paper loaded in a specific tray Note Rough is the factory default setting Custom x Texture Smooth Normal Rough Specifies ...

Page 81: ...the envelopes loaded in a specific tray Note Normal is the factory default setting Rough Envelope Weight Light Normal Heavy Specifies the relative weight of the rough envelopes loaded in a specific tray Note Normal is the factory default setting Letterhead Weight Light Normal Heavy Specifies the relative weight of the paper loaded in a specific tray Note Normal is the factory default setting Prepr...

Page 82: ...ing occurs for all jobs that specify Letterhead as the paper type Note Off is the factory default setting Preprinted Loading Duplex Off Determines whether 2 sided printing occurs for all jobs that specify Preprinted as the paper type Note Off is the factory default setting Colored Loading Duplex Off Determines whether 2 sided printing occurs for all jobs that specify Colored as the paper type Note...

Page 83: ...Type x Notes Paper is the factory default setting for the Custom Type The custom media type must be supported bythe selected tray or feeder in order for you to print from that source Recycled Paper Card Stock Transparency Labels Envelope Cotton Specifies a paper type when the Recycled setting is selected in other menus Notes Paper is the factory default setting The Recycled type must be supported ...

Page 84: ...feed direction Notes Short Edge is the factory default setting Long Edge appears only if the longest edge is shorter than the maximum length supported in the tray Reports menu Reports menu To print a report use the arrow buttons to navigate to the type of report you want and then press Menu item Description Menu Settings Page Prints a report containing information about paper loaded into trays ins...

Page 85: ...printer language currently set in the printer Note A separate list is available for PCL and PostScript emulations Each emulation report contains print samples and information about the available fonts for each language Print Directory Prints a list of all the resources stored on an optional flash memory card Notes Job Buffer Size must be set to 100 The optional flash memory must be installed corre...

Page 86: ...ter to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes Auto is the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Network Buffer Auto 3K to maximum size allowed Sets the size of the network input buf...

Page 87: ...or Net x Setup Reports Menu item Description Print Setup Page Print NetWare Setup Page Prints a report containing information about the current network setup Notes The Setup Page contains information about the network printer settings such as the TCP IP address TheNetWareSetupPagemenuitemappearsonlyonmodelsthatsupportNetWare and shows information about NetWare settings Network Card menu This menu ...

Page 88: ...tname Note This can be changed only from the Embedded Web Server IP Address Lets you view or change the current TCP IP Address information Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask Lets you view or change the current TCP IP Netmask information Gateway L...

Page 89: ...ts menu Network Ports Network Menu Network Setup IPv6 Menu item Description Enable IPv6 On Off Enables IPv6 in the printer Note On is the factory default setting Auto Configuration On Off Specifies whether the network adapter accepts the automatic IPv6 address configuration entries provided by a router Note On is the factory default setting View Hostname View Address View Router Address Lets you v...

Page 90: ...Ware login name Note This can be changed only from the Embedded Web Server Print Mode Shows the assigned NetWare print mode Note This can be changed only from the Embedded Web Server Network Number Shows the assigned NetWare network number Note This can be changed only from the Embedded Web Server Select SAP Frames Ethernet 802 2 Ethernet 802 3 Ethernet Type II Ethernet SNAP Enables the Ethernet f...

Page 91: ...tting is Off NPA Mode On Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes Auto is the factory default setting Changing this setting causes the printer to restart USB Buffer Disabled Auto 3K to maximum size allowed Sets the size of the USB input buffer Notes Auto is the factory default se...

Page 92: ...When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PCL SmartSwitch is shown only if the PostScript level is non zero PS SmartSwitch On Off Sets the printer to automatically switch to P...

Page 93: ...Off setting disables parallel port negotiation Protocol Standard Fastbytes Specifies the parallel port protocol Notes Fastbytes is the factory default setting It provides compatibility with most existing parallel ports and is the recommended setting The Standard setting tries to resolve parallel port communication problems Honor Init On Off Determines whether the printer honors printer hardware in...

Page 94: ...P Gateway Secondary SMTP Gateway Port Specifies SMTP server and port information Note 25 is the factorydefault setting for each SMTP GatewayPort menu item SMTP Timeout 5 30 Specifies the amount of time in seconds before the server stops trying to send the e mail Note 30 seconds is the factory default setting Reply Address Specifies server information This is a required item Note The message box ha...

Page 95: ... are locked out Notes Login failures specifies the number of failed login attempts before users are locked out Settings range from 1 50 3 attempts is the factory default setting Failuretimeframe specifiesthetimeframeduringwhichfailedloginattempts can be made before users are locked out Settings range from 1 60 minutes 5 minutes is the factory default setting Lockout time specifies how long users a...

Page 96: ...etting Confidential Print menu Menu item Description Max Invalid PIN Off 2 10 Limits the number of times an invalid PIN can be entered Notes Off is the factory default setting Once a limit is reached the jobs for that user name and that PIN are deleted Job Expiration Off 1 hour 4 hours 24 hours 1 week Limits the amount of time a confidential job stays in the printer before it is deleted Notes Off ...

Page 97: ...g for Enable Audit No is the factory default setting for Enable Remote Syslog If Enable Audit is set to No then no records are sent to the remote syslog even if Enable Remote Syslog is set to Yes 4 Security is the factory default setting for Remote Syslog Facility 4 is the factory default setting for Severity of events to log Set Date Time menu Menu item Description View Date Time Lets you view th...

Page 98: ...earing on the display Note All languages may not be available for all printers Eco Mode Off Energy Energy Paper Paper Minimizes the use of energy paper or specialty media Notes Off is the factory default setting Off resets the printer to its factory default settings The Energy setting minimizes the power used by the printer Performance may be affected but print quality is not Paper minimizes the a...

Page 99: ...alarm to sound when the printer requires operator intervention Notes OffisthefactorydefaultsettingforCartridgeAlarm Offmeans no alarm will sound Cartridge low appears on the display Single sounds three quick beeps 88 Cartridge is low appears on the display Timeouts Power Saver 1min 240 min Sets the amount of time the printer waits after a job is printed before it goes into a reduced power state No...

Page 100: ...iod Note Disabled is the factory default setting Print Recovery Jam Recovery On Off Auto Specifies whether the printer reprints jammed pages Notes Autoisthefactorydefaultsetting Theprinterreprintsjammed pages unless the memory required to hold the pages is needed for other printer tasks On sets the printer to always reprint jammed pages Off sets the printer to never reprint jammed pages Print Reco...

Page 101: ...rinter language Print Area Normal Whole Page Sets the logical and physical printable area Notes This menu does not appear if Edge to Edge is enabled in the printer Setup menu Normal is the factory default setting When attempting to print data in the non printable area defined by the Normal setting the printer clips the image at the boundary The Whole Page setting allows the image to be moved into ...

Page 102: ...r duplex 2 sided printing is set as the default for all print jobs Notes 1 sided is the factory default setting To set 2 sided printing from the software program for Windows users click File Print and then click Properties Preferences Options or Setup for Macintosh users choose File Print and then adjust the settings from the Print dialog and pop up menus Duplex Binding Long Edge Short Edge Define...

Page 103: ... blank pages in a document for notes Separator Source Tray x Multi Purpose Feeder Specifies the paper source for separator sheets Notes Tray 1 standard tray is the factory default setting From the Paper menu Configure MP must be set to Cassette in order for Multi Purpose Feeder to appear as a menu setting N up pages side Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Specifies that multiple page images ...

Page 104: ...s Preferences Options or Setup and change the settings from the Print Quality tab for Macintosh users choose File Print and then adjust the settings from the Print dialog and pop up menus To set Enhance Fine Lines using the Embedded Web Server type the network printer IP address in a browser window and from Print Settings click Quality Menu Gray Correction Auto Off Automatically adjusts the contra...

Page 105: ...printer and operating properly for this menu item to be available The flash memory card must not be Read Write or Write protected or defective No cancels the defragment request Selecting Yes reformats the flash memory after transferring all downloads to regular printer memory When formatting is complete the downloads are loaded back into flash memory Hex Trace Activate Assists in isolating the sou...

Page 106: ...h memory card cannot be Read Write Write or password protected Job Buffer Size must not be set to 100 PCL Emul menu Menu item Description Font Source Resident Download Flash All Specifies the set of fonts available Notes Resident is the factory default setting It shows the factory default set of fonts downloaded into RAM Download appears only if downloaded fonts exist It shows all the fonts downlo...

Page 107: ...e Landscape prints text and graphics parallel to the long edge of the page PCL Emulation Settings Lines per Page 1 255 Specifies the number of lines that print on each page Notes 60 is the US factory default setting 64 is the international factory default setting The printer sets the amount of space between each line based on the Lines per Page PaperSize and Orientation settings Select thedesired ...

Page 108: ...ed Tray Renumber View Factory Def Multipurpose feeder default 8 Tray 1 default 1 Tray 2 default 4 Tray 3 default 5 Tray 4 default 20 Tray 5 default 21 Envelope default 6 Manual paper default 2 Manual envelope default 3 Lets you viewthefactorydefaultsettingassignedto eachtray drawer orfeeder Notes The printer supports one standard 250 sheet tray and can have only one optional drawer installed eithe...

Page 109: ...nts Note The Times font will be used in HTML documents that do not specify a font Menu item Description Font Size 1 255 pt Sets the default font size for HTML documents Notes 12 pt is the factory default setting Font size can be increased in 1 point increments Scale 1 400 Scales the default font for HTML documents Notes 100 is the factory default setting Scaling can be increased in 1 increments Or...

Page 110: ...nverts bi tonal monochrome images Notes Off is the factory default setting The font size can be increased in 1 point increments This setting does not apply to GIF or JPEG images Scaling Anchor Top Left Best Fit Anchor Center Fit Height Width Fit Height Fit Width Scales the image to fit the selected paper size Notes Best Fit is the factory default setting When Auto Fit is set to On Scaling is autom...

Page 111: ...r cartridge is low on toner Try one of the following Remove the toner cartridge shake it and then reinstall it Press to clear the message and continue printing Remove the toner cartridge and then install a new one Press to clear the message and continue printing Cartridge Nearly Low The toner cartridge low alarm is activated and the toner is low Try one or more of the following Remove the toner ca...

Page 112: ...g job accounting statistics Wait for the message to clear Close front door Close the front door of the printer Defragmenting Flash DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not turn the printer off while this message appears on the display Deletion complete Wait for the message to clear Deletion failed Your attempt to delete a file failed 1 Wait for the message to ...

Page 113: ... message to clear Warning Potential Damage Do not power off while the printer is formatting the flash memory Hex Trace The printer is in Hex Trace mode Hex Trace Ready The printer is in the Ready state and Hex Trace is active You can use Hex Trace to troubleshoot printer problems Invalid Engine Code You need to download valid engine code for the printer Note Engine code may be downloaded while thi...

Page 114: ...essage Wait for the printer to complete its activity When Ready appears press Narrow media enabled Narrow media is enabled from the Disable Hardware menu of the Config menu The printer ignores any sensor concerning narrow media To clear the message disable narrow media from the Disable Hardware menu Consult your system support person for help if needed Network Network x Network x y The printer is ...

Page 115: ...ed from the printer control panel or set to On from the Supply Notifications Web page located on the Embedded Web Server If the setting is On then the printer stops printing Press to select Continue The printer continues to print until the photoconductor kit is completely exhausted When the photoconductor kit is exhausted replace it PJL RDYMSG This is the Printer Job Language PJL Ready message It ...

Page 116: ...move the stack of paper from the standard exit bin Replace Cartridge The toner cartridge is exhausted 1 Remove the used toner cartridge and then install a new one 2 Press to clear the message Replace PC Kit This is the early warning message for the photoconductor kit The printer continues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to On from ...

Page 117: ... have access to Note There is a defined limit on the number of login attempts Once the limit is reached this message appears and the printer enters a lockout mode The message remains on the printer control panel and any further attempts to enter menus is denied until the defined time out expires The time out duration is set by your system support person Wait for the message to clear once the time ...

Page 118: ...dge and then install a supported one 34 Short paper Try one or more of the following Load the appropriate paper in the tray Press the down arrow button until Continue appears and then press to clear the message and print the job using a different paper tray Check tray length and width guides and make sure the paper is properly loaded in the tray For Windows users check the Print Properties setting...

Page 119: ...e down arrow button until Continue appears and then press to clear the message 38 Memory full Try one or more of the following Press the down arrow button until Continue appears and then press to clear the message Cancel the current print job Install additional printer memory 39 Complex page some data may not have printed Try one or more of the following Press the down arrow button until Continue ...

Page 120: ...previously stored in flash memory are deleted Delete fonts macros and other data stored in flash memory Upgrade to a larger capacity flash memory card 53 Unformatted flash detected Try one or more of the following Press the down arrow button until Continue appears and then press to stop the defragment operation and continue printing Formatthe flashmemory If the errormessageremains the flashmemorym...

Page 121: ...e printer needs to have scheduled maintenance done Order a maintenance kit which contains a fuser and a transfer roller Contact Customer Support and report the message 84 PC Kit life warning The photoconductor kit is near exhaustion Try one or more of the following Replace the photoconductor kit Press to clear the message and continue printing 84 Replace PC Kit The photoconductor kit is exhausted ...

Page 122: ...umber of pages jammed 1 Open the front door and then remove the photoconductor kit and toner cartridge unit 2 Remove the jam 3 Replace the photoconductor kit and toner cartridge unit 4 Close the front door 5 Press to continue printing 202 yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed 1 Open the front door 2 Open the rear door 3 Remove the jam 4 C...

Page 123: ...ove the jam 3 Close any open doors or trays 4 Press to continue printing 235 yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed 1 Remove the jam from the standard exit bin 2 Check the paper size to ensure that it is supported by the printer 3 Press to continue printing 24x yy Paper jam The message indicates either where the paper is jammed or the numb...

Page 124: ...f 2 Unplug the power cord from the wall outlet 3 Check all cable connections 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on If the service message appears again contact Customer Support and report the message 1565 Emulation error load emulation option Theprinterautomaticallyclearsthemessagein30secondsandthendisablesthedownloademulatoronthefirmware card Understand...

Page 125: ... free cloth with water Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure all areas of the printer are dry before beginning a new print job Storing supplies Choose a cool clean storage ar...

Page 126: ...ple copy job you can conserve paper or specialty media by sending a Verify print job A Verify print job lets you examine the first copy of a multiple copy job to make sure it is satisfactory before you print the other copies If the job is unsatisfactory you can cancel the job If the job is satisfactory you can select to print the rest of the copies For more information see Printing confidential an...

Page 127: ... printer 5 Click Visit Dell s cartridge ordering website Replacing supplies Replacing the toner cartridge When 88 Cartridge low appears or when you experience faded print remove the toner cartridge Firmly shake it side to side and front to back several times to redistribute the toner and then reinsert it and continue printing When shaking the cartridge no longer improves the print quality replace ...

Page 128: ...the new toner cartridge Warning Potential Damage When replacing a toner cartridge do not leave the photoconductor kit exposed to direct light for an extended period of time Extended light exposure can cause print quality problems 4 Rotate the cartridge in all directions to distribute the toner Maintaining the printer 128 ...

Page 129: ...sof the photoconductor kit by printing a menu settings page When 84 PC Kit life warningor84 Replace PC Kit first appears you should immediately order a new photoconductor kit While the printer may continue to function properly after the photoconductor kit has reached its official end of life print quality significantly decreases Note The photoconductor kit is one item only 1 Open the front door by...

Page 130: ...Place the unit on a flat clean surface 3 Press the button on the base of the photoconductor kit Pull the toner cartridge up and out using the handle Maintaining the printer 130 ...

Page 131: ... by aligning the arrows on the guides of the unit with the arrows in the printer Push the unit as far as it will go 7 After you replace the photoconductor kit reset the photoconductor counter To reset the counter see the instruction sheet that came with the new photoconductor kit Warning Potential Damage Resetting the photoconductor counter without replacing the photoconductor may damage your prin...

Page 132: ...wer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer The printer and options can be safely moved to another location by following these precautions Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to mo...

Page 133: ...messages To access the Embedded Web Server type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section The virtual display appears in the top left corner of the screen Checking the device status Using the Embedded Web Server you can view paper tray settin...

Page 134: ... notification Explanations for each option are provided 6 Click Submit to save your selections Modifying confidential print settings You can modify confidential print settings using the Embedded Web Server You can set a maximum number of PIN entry attempts When a user exceeds a specific number of PIN entry attempts all of the jobs for that userare deleted You can set an expiration time for confide...

Page 135: ...s until General Settings appears and then press 5 Press the arrow buttons until Timeouts appears and then press 6 Press the arrow buttons until Power Saver appears and then press 7 Press the arrow buttons to increase or decrease the number of minutes before the printer enters Power Saver mode and then press Setting up e mail alerts You can have the printer send you an e mail when the supplies are ...

Page 136: ...esandmessages andNetwork Portmenusettings Alldownloads stored in RAM are deleted Downloads stored in flash memory are unaffected 1 From the printer control panel press 2 Press the down arrow button until Settings appears and then press 3 Press the down arrow button until General Settings appears and then press 4 Press the down arrow button until Factory Defaults appears and then press 5 Press the ...

Page 137: ...ver settings are correct Once you have checked each of these possibilities turn the printer off wait for about 10 seconds and then turn the printer back on This often fixes the problem Printer control panel display is blank or displays only diamonds The printer self test failed Turn the printer off wait about 10 seconds and then turn the printer back on If Performing Self Test and Ready do not app...

Page 138: ...eb site at www Dell com MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure For more information see the setup documentation that came with the printer Confidential and other held jobs do not print These are possible solutions Try one or more of the following PARTIAL JOB NO JOB OR BLANK PAGES PRINT The print job m...

Page 139: ...TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray Incorrect characters print Make sure the printer is not in Hex Trace mode If Ready Hex appears on the display you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Tray linking does not work LOAD THE SAME SIZE AND TYPE OF PAPER IN EACH TRAY 1 Load the same...

Page 140: ...press 2 Press the down arrow button until Settings appears and then press 3 Press the down arrow button until General Settings appears and then press 4 Press the down arrow button until Timeouts appears and then press 5 Press the down arrow button until Print Timeout appears and then press 6 Press the left or right arrow buttons until the value you want appears and then press Envelope seals when p...

Page 141: ... 9 users should make sure the printer is set up in the Chooser Drawers These are possible solutions Try one or more of the following MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out 2 Check for paper jams or misfeeds 3 Make sure the guides are aligned against the edges of the paper 4 Insert the tray RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn th...

Page 142: ...e correct positions for the paper size loaded LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity Store the paper in its original wrapper until you use it Paper jam message remains after jam is cleared The paper path is not clear Clear jammed paper from the entire paper path and then press Page that jammed does not reprint after you clear the jam In the Settin...

Page 143: ...ff 2 Load letter or A4 size paper in the standard tray Load the paper stack toward the back of the tray as shown with the recommended print side facedown Notice the maximum fill line on the side of the tray to guide you Do not overfill the tray Print the print quality test pages 1 Turn the printer off 2 From the printer control panel hold down and the right arrow button while turning the printer o...

Page 144: ... jagged or uneven edges If you are using downloaded fonts verify that the fonts are supported by the printer the host computer and the software program Clipped images These are possible solutions Try one or more of the following CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the Paper Size sett...

Page 145: ... Darkness setting before sending the job to print Ghost images These are possible solutions Try one or more of the following THE PHOTOCONDUCTOR KIT IS DEFECTIVE Replace the photoconductor kit CHECK THE MEDIA TYPE SETTING For Windows users From Print Properties make sure the Media Type setting matches the paper loaded in the tray For Macintosh users From the Print dialog make sure the Paper Type se...

Page 146: ...g or the software program Paper curl These are possible solutions Try one or more of the following CHECK THE PAPER TYPE SETTING For Windows users From Print Properties make sure the Media Type setting matches the paper loaded in the tray For Macintosh users From the Print dialog make sure the Paper Type setting matches the paper loaded in the tray From the printer control panel Paper menu make sur...

Page 147: ...ontrast From the printer control panel Quality menu change these settings THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper in its original wrapper until you use it CHECK THE PAPER Avoid textured paper with rough finishes CHECK THE PAPER TYPE SETTING For Windows users From Print Properties make sure the Media Type setting matches the paper loaded in t...

Page 148: ...TURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper in its original wrapper until you use it CHECK THE PAPER Avoid textured paper with rough finishes CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the corre...

Page 149: ...le solutions Try one or more of the following THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge THERE IS TONER IN THE PAPER PATH Contact Customer Support Toner rubs off These are possible solutions Try one or more of the following CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray CHECK THE PAPER TEXTURE SETTING Make sure the Paper Tex...

Page 150: ...y the printer manufacturer CHECK THE PAPER TYPE SETTING Load transparencies and make sure the Paper Type setting is set to Transparency Streaked horizontal lines These are possible solutions Try one or more of the following THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE From Print Properties the Print dialog or the printer control panel select another tray or feeder to feed the paper...

Page 151: ... Properties the Print dialog or the printer control panel select another tray or feeder to feed paper for the job THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge MAKE SURE THE PAPER PATH IS CLEAR Papercould be caught between the photoconductor kitand the fuser Check the paper patharound the fuserarea Warning Potential Damage Do not touch the photoconductor on the underside of the phot...

Page 152: ...the tray or feeder MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE Removethe tonercartridgeandshakeitfromsideto sideto redistribute thetonertoextendthelifeofthecartridge and then reinstall it THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one Embedded Web Server does not open These are possible solutions Try one or more of the foll...

Page 153: ...Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Contacting Dell You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses World Wide Web www dell com www dell com ap Asian Pacific countries o...

Page 154: ...factures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your printer refer to the Product Information Guide Appendix 154 ...

Page 155: ...Symbols PJL RDYMSG 115 A Activating Menu Changes 111 Active NIC menu 85 AppleTalk menu 89 attaching cables 26 B Busy 111 Busy 111 C cables Ethernet 26 parallel 26 USB 26 Calibrating 111 Cancel not available 111 Canceling 111 canceling a job from Macintosh 61 from the printer control panel 61 from Windows 61 card stock loading 38 tips 58 Cartridge Life Exceeded 112 Cartridge Low 111 Cartridge Nearl...

Page 156: ...9 Invalid Engine Code 113 Invalid Network Code 113 IPv6 menu 89 J jams accessing jam areas 64 avoiding 63 jams avoiding cutting paper and specialty media 46 selecting paper and specialty media 46 jams clearing 200 65 201 66 202 67 231 69 233 70 234 70 235 71 242 71 251 72 L labels paper tips 57 letterhead loading 38 tips 55 light indicator 14 linking trays 42 Load src with x 114 Load manual feeder...

Page 157: ...oad 49 Paper Weight menu 80 Parallel 115 Parallel x 115 Parallel menu 92 parallel port 26 PC Kit Life Warning 115 PCL Emul menu 106 PDF menu 106 photoconductor kit replacing 129 PostScript menu 106 Power Saver 115 adjusting 134 print job canceling from Macintosh 61 canceling from the printer control panel 61 canceling from Windows 61 print quality test pages printing 61 print quality troubleshooti...

Page 158: ...on complete 112 Deletion failed 112 Disabling Menus 112 DONOTTOUCHReadingflashdata DO NOT POWER OFF 113 Enabling Menus 113 Flushing buffer 113 Formatting Flash 113 Hex Trace 113 Hex Trace ready 113 Invalid Engine Code 113 Invalid Network Code 113 Load src with x 114 Load manual feeder with x 113 Maintenance 114 Menu access turned off by system administrator 114 Menus are Disabled 114 Must be in Re...

Page 159: ...Stopping 117 storing paper 47 supplies 125 Submitting selection 117 Substitute Size menu 79 supplies conserving 126 status of 126 storing 125 supply notifications configuring 134 system board accessing 20 T TCP IP menu 88 tips card stock 58 envelopes 57 labels paper 57 letterhead 55 transparencies 56 toner cartridge replacing 127 Too many failed panel logins 117 transparencies loading 38 tips 56 T...

Page 160: ...ting 32 Universal Setup menu 83 unlinking trays 43 USB menu 91 USB port 26 USB USB x 117 Utilities menu 105 V Verify print jobs 58 printing for Macintosh users 59 printing for Windows users 59 viewing reports 133 virtual display how to access 133 W Waiting too many events DO NOT POWER OFF 118 Web site finding 11 wired network setup using Windows 27 wired networking using Macintosh 27 X XPS driver ...

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