Dell 3130cn - Color Laser Printer, Service Manual

Page: 310 / 854

1 - 284
Chapter 1 Troubleshooting
Version 2 2008.03.27
4) Toner spots appear on the page/printing is blurred:
a) Check the print cartridge to make sure it is installed correctly.
b) Change the print cartridge.
5) Entire page is white:
a) Make sure the packaging material is removed from the print cartridge.
b) Check the print cartridge to make sure it is installed correctly.
c) The toner may be low. Change the print cartridge.
6) Streaks appear on the page:
a) The toner may be low. Change the print cartridge.
b) If you are using preprinted forms, make sure the toner can withstand temperatures of 0°C to
35°C.
7) Characters have jagged or uneven edges:
a) Change the Print Mode in the Graphics tab (or Advanced dialog box) to Standard in the
printer driver.
b) If you are using downloaded fonts, verify that the fonts are supported by the printer, the host
computer, and the software program.
8) Part or all of the page prints in black:
a) Check the print cartridge to make sure it is installed correctly.
9) The job prints, but the top and side margins are incorrect:
a) Make sure the Paper Size setting in the Tray Settings is correct.
b) Make sure the margins are set correctly in your software program.
10) Printing on both ends of the transparencies is faded:
a) This occurs when the printer is operating in a location where relative humidity reaches 85% or
more. Adjust the humidity or relocate the printer to an appropriate environment.