Dell 1355 Color, User Manual

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498
Troubleshooting
The printer does not properly
transfer scan data to a
specified destination via the
Scan to E-mail or Scan to
Network feature.
Check if the following settings have been set correctly
on the
Dell Printer Configuration Web Tool
.
Scan to Network
Check the following settings under Address Book

Server Address:
• Server Address
• Share Name
• Server Path
• Login Name
• Login Password
Scan to E-mail
Check the following setting under Address Book

Fax/E-Mail:
• E-Mail Address
Cannot scan using WIA on a
Windows Server 2003
computer.
Enable WIA on the computer.
To enable WIA:
1
Click Start , point to Administrative Tools , and then
click Services .
2
Right-click Windows Image Acquisition (WIA) , and
then click Start .
Cannot scan using TWAIN
or WIA on a Windows Server
2008 or Windows Server
2008 R2 computer.
Install the Desktop Experience feature on the
computer.
To install Desktop Experience:
1
Click Start , point to Administrative Tools , and then
click Server Manager .
2
Under Features Summary , click Add Features .
3
Select the Desktop Experience check box, click Next ,
and then click Install .
4
Restart the computer.
Problem Action