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Troubleshooting

497

The printer scans very slowly. Graphics are scanned more slowly than text when 

using the Scan to E-mail or Scan to Network feature. 
Communication speed becomes slow in scan mode 

because of the large amount of memory required to 

analyze and reproduce the scanned image. 
Scanning images at a high resolution takes more time 

than scanning at a low resolution.

Document misfeeds or 

multiple feeds occur in the 

Automatic Document Feeder 

(ADF).

Ensure that the document’s paper type meets the 

specifications for the printer. See "Supported Paper 

Types" on page 198 for more information.
Check whether the document is properly loaded in the 

ADF.
Ensure that the document guides are adjusted 

properly.
Ensure that the number of document sheets do not 

exceed the maximum capacity of the ADF.
Ensure that the document is not curled.
Fan the document well before loading it in the ADF.

Vertical stripes appear on the 

output when scanned using 

the ADF.

Clean the ADF glass.
See "Cleaning the Scanner" on page 454.

A smear appears at the same 

location on the output when 

scanned using the document 

glass.

Clean the document glass.
See "Cleaning the Scanner" on page 454.

Images are skewed.

Ensure that the document is loaded straight in the 

ADF or on the document glass.

Diagonal lines appear jagged 

when scanned using the 

ADF.

If the document uses thick media, try scanning it from 

the document glass.

Problem

Action

Summary of Contents for 1355 Color

Page 1: ...www dell com support dell com Dell 1355cn 1355cnw Multifunction Color Printer User s Guide ...

Page 2: ......

Page 3: ...Printer 1 User s Guide 1 Before Beginning 19 A Notes Notices and Cautions 21 1 Dell 1355cn 1355cnw Multifunction Color Printer User s Guide 23 2 Finding Information 25 3 Product Features 29 4 About the Printer 33 Front View 33 Rear View 34 Space Requirements 34 ...

Page 4: ... Connecting Printer to Computer or Network 44 Direct Connection 44 Network Connection 45 Turning On the Printer 47 Connecting the Telephone Line 48 7 Setting the IP Address 51 Setting Initial Settings on the Operator Panel 51 Assigning an IP Address for IPv4 Mode 53 The Operator Panel 54 The Tool Box 55 Verifying the IP Settings 56 Printing and Checking the Printer Settings Page 57 The Operator Pa...

Page 5: ...Utility CD 70 Direct Connection Setup 71 For installing host based printer driver 71 For installing XML Paper Specification XPS printer driver 71 Network Connection Setup 74 Network Printer Setup on a Local Network 74 Network Printer Setup on a Remote Network 79 Configuring Wireless Settings Dell 1355cnw Multifunction Color Printer Only 85 Using Wizard Setup to Configure Wireless Settings 86 Using...

Page 6: ...rinter 121 11 Dell Printer Configuration Web Tool 123 Overview 123 Using the Dell Printer Configuration Web Tool 125 Setting Up the Dell Printer Configuration Web Tool 126 Setting Up From Web Browser 127 Setting Up From Operator Panel 129 Page Display Format 129 Top Frame 129 Left Frame 130 Right Frame 132 Changing the Settings of the Menu Items 133 Details of the Menu Items 133 Printer Status 135...

Page 7: ...92 Printing on Letterhead 192 Loading Letterhead 193 Selecting Pre Punched Paper 193 Envelopes 194 Labels 195 Storing Print Media 196 Identifying Print Media and Specifications 196 Supported Paper Sizes 196 Supported Paper Types 198 Paper Type Specifications 199 13 Loading Print Media 201 Capacity 201 Print Media Dimensions 201 Loading Print Media in the Multipurpose Feeder MPF 202 Loading an Enve...

Page 8: ...et Inserter PSI 219 Using the Output Tray Extension 221 14 Operator Panel 223 Using the Operator Panel Buttons 223 Printing a Panel Settings Page 225 The Operator Panel 225 The Tool Box 225 Printing Copying Scanning and Faxing 227 15 Printing 229 Tips for Successful Printing 229 Tips on Storing Print Media 229 Avoiding Paper Jams 229 Sending a Job to Print 229 Canceling a Print Job 230 Canceling F...

Page 9: ...ettings 233 Adjusting the Language 233 16 Copying 235 Loading Paper for Copying 235 Preparing a Document 235 Making Copies From the Document Glass 235 Making Copies From the ADF 237 Setting Copy Options 238 Number of Copies 238 Color 238 Collated 239 Reduce Enlarge 240 Document Size 241 Original Type 242 Lighter Darker 243 Sharpness 244 Auto Exposure 244 Multiple Up 245 Margin Top Bottom 247 Margi...

Page 10: ...in name and Password 261 Specifying a Destination to Store the Document 262 Configuring the Printer Settings 271 Sending the Scanned File on the Network 279 Scanning to USB Storage Device 280 Sending an E Mail with the Scanned Image 281 Setting an E Mail Address Book 281 Sending an E mail With the Scanned File 282 18 Faxing 285 Using the Numeric Keypad to Enter Characters 285 Keypad Letters and Nu...

Page 11: ...ng an Original Document on the Document Glass 296 Resolution 298 Document Type 298 Lighter Darker 299 Sending a Fax Automatically 299 Sending a Fax Manually 300 Confirming Transmissions 301 Automatic Redialing 302 Sending a Delayed Fax 302 Sending a Fax from the Driver Direct Fax 303 Example 303 Receiving a Fax 308 About Receiving Modes 308 Loading Paper for Receiving Faxes 308 Receiving a Fax Aut...

Page 12: ...312 Group Dialing 313 Setting Group Dial 314 Editing Group Dial 314 Sending a Fax Using Group Dialing Multi address Transmission 316 Printing an Address Book List 316 Other Ways to Fax 316 Using the Secure Receiving Mode 316 Using an Answering Machine 318 Using a Computer Modem 319 Printing a Report 319 Changing Setting Options 320 Know Your Printer 321 19 Understanding the Tool Box Menus 323 Prin...

Page 13: ...djustment 338 Adjust Altitude 340 Reset Defaults 340 Non Dell Toner 341 BTR Refresh Mode 341 Web Link Customization 342 TCP IP Settings 342 Tray Settings 343 EWS Embedded Web Server or Dell Printer Configuration Web Tool 345 Scan Defaults 345 Fax Defaults 347 Copy Defaults 348 Fax Settings 351 Diagnosis 356 Chart Print 356 Environment Sensor Info 356 Clean Developer 356 Refresh Mode 357 Resetting ...

Page 14: ...rts List 373 System Settings 373 Panel Settings 373 Job History 374 Error History 374 Color Test Page 374 Protocol Monitor 374 Address Book 374 Fax Activity 374 Admin Menu 374 Phone Book 375 Network 375 Fax Settings 381 System Settings 391 Maintenance 396 Secure Settings 402 Scan to EMail 404 USB Settings 404 Panel Language 405 Panel Lock Function 405 Enabling the Panel Lock 405 ...

Page 15: ...pdate 410 Quick Launch Utility 410 Address Book Editor 412 ScanButton Manager 413 ScanDirect 413 User Setup Disk Creating Tool 413 22 Understanding Printer Messages 415 23 Printing with Web Services on Devices WSD 425 Adding Roles of Print Services 425 Printer Setup 426 Installing a Printer Driver Using the Add Printer Wizard 426 24 Specifications 429 Operating System Compatibility 429 Power Suppl...

Page 16: ...mile Specifications 434 Maintaining Your Printer 437 25 Maintaining Your Printer 439 Determining the Status of Supplies 439 Conserving Supplies 439 Storing Print Media 440 Storing Consumables 440 Replacing Toner Cartridges 441 Removing the Toner Cartridges 441 Installing a Toner Cartridge 442 Cleaning Inside the Printer 444 Cleaning the Color Toner Density CTD Sensor 448 Adjusting Color Registrati...

Page 17: ...Location of Paper Jams 460 Clearing Paper Jams From the ADF 461 Clearing Paper Jams From the Front of the Printer 465 Clearing Paper Jams From the Back of the Printer 467 Clearing Paper Jams From the Output Tray 470 Troubleshooting 475 27 Troubleshooting 477 Basic Printer Problems 477 Display Problems 477 Printing Problems 478 Print Quality Problems 480 The output is too light 480 Toner smears or ...

Page 18: ...87 Auger mark 487 Wrinkled Stained paper 488 The top margins is incorrect 489 Color registration is out of alignment 490 Protrudent Bumpy paper 491 Jam 492 Misfeed jam 492 Multi feed jam 493 Copy Problem 494 Fax Problems 494 Scanning Problems 496 Scanner Driver Printer Utility Problems 499 Other Problems 500 Contacting Service 500 Appendix 501 B Appendix 503 Dell Technical Support Policy 503 ...

Page 19: ...Contents 17 Online Services 503 Warranty and Return Policy 504 Recycling Information 504 Contacting Dell 504 ...

Page 20: ...18 Contents ...

Page 21: ...19 Before Beginning ...

Page 22: ...20 ...

Page 23: ... Incorporated in the United States and or other countries Wi Fi is a registered trademarks of the Wi Fi Alliance XML Paper Specification XPS This product may incorporate intellectual property owned by Microsoft Corporation The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http go microsoft com fwlink LinkId 52369 DES This product includes softwar...

Page 24: ...with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and in applicable FAR provisions Dell Inc One Dell Way Round Rock Texas 78682 USA November 2010 Rev A00 ...

Page 25: ...cannot find the icon on your desktop follow the procedure below a Navigate to x abc Dell Printers Dell 1355 Multifunction Color Printer Reorder where x abc is the location where the printer software is installed b Click the file dl1armm exe c Click File on the toolbar d Choose Send To from the drop down menu and then click Desktop create shortcut on the submenu that appears 2 Visit the Dell Printe...

Page 26: ...24 Dell 1355cn 1355cnw Multifunction Color Printer User s Guide ...

Page 27: ...CD The Drivers and Utilities CD contains setup video documentation and drivers for your printer You can use the CD to install re install drivers or access your setup video and documentation Readme files may be included on your CD to provide last minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians How to use my printer...

Page 28: ...ct Information Guide CAUTION Read and follow all safety instructions in your Product Information Guide prior to setting up and operating your printer How to set up my printer Setup diagram Troubleshooting Troubleshooting on page 477 What are you looking for Find it here ...

Page 29: ...ols including Solutions Troubleshooting hints and tips articles from technicians and online courses Upgrades Upgrade information for components such as printer driver Customer Care Contact information order status warranty and repair information Downloads Drivers Manuals Printer documentation and product specifications Go to support dell com Select your region and fill in the requested details to ...

Page 30: ...28 Finding Information ...

Page 31: ...SB storage device to save the scanned data Insert your USB storage device in the port on the printer and save the scanned data directly to your USB storage device For more information see Scanning to USB Storage Device on page 280 Multiple Up 2 in 1 Copy N up Print enables you to print multiple pages on a single sheet of paper This feature allows you to reduce the paper consumption For more inform...

Page 32: ...mation see Manual Duplex Printing Windows Printer Driver Only on page 218 Print From USB Memory USB Direct Print Print From USB Memory feature allows you to print directly from your USB storage device without starting your computer Without requiring you to start your computer and an application this feature allows quick printing with simple procedures For more information see Direct Print Using th...

Page 33: ...nt The Wireless LAN feature on your printer allows you to install the printer at any location and enables printing without a wired connection to your computer For more information see Configuring Wireless Settings Dell 1355cnw Multifunction Color Printer Only on page 85 ...

Page 34: ...32 Product Features ...

Page 35: ...iew 1 Operator Panel 2 Automatic Document Feeder ADF 3 Document Feeder Tray 4 Document Output Tray 5 Toner Access Cover 6 Print Head Cleaning Rod 7 Power Switch 8 Front Cover 9 Paper Width Guides 10 Length Guide 11 MPF Extension 12 Multipurpose Feeder MPF 13 Front USB Port 14 Priority Sheet Inserter PSI 1 9 7 9 10 11 14 8 6 5 2 3 4 12 13 ...

Page 36: ... there is adequate space for using the printer feeder and covers 1 ADF Cover 2 Ethernet Port 3 USB Port 4 Wall Jack Connector 5 Phone Connector 6 Security Slot 7 Rear Cover 8 Transfer Roller 9 Paper Chute 10 Paper Feed Roller 11 Transfer Belt 12 Fuser Release Lever 7 8 9 10 11 12 1 2 3 6 4 5 ...

Page 37: ...ioning of your printer avoid placing the printer in direct sunlight with the single sheet feeder opened 100 mm 3 94 inches 596 mm 23 46 inches 262 5 mm 10 33 inches 379 mm 14 92 inches 292 5 mm 11 52 inches 338 mm 13 31 inches 410 mm 16 14 inches 132 mm 5 20 inches ...

Page 38: ...tor Panel For more information on the operator panel see Operator Panel on page 223 Securing the Printer To protect your printer from theft you can use the optional Kensington lock 1 ADF Cover 2 Document Guides 3 Document Glass 4 Document Feeder Tray 1 2 3 4 ...

Page 39: ...your printer You can also order toner cartridges by the following method 1 Click Start All Programs Dell Printers Additional Color Software Dell Supplies Management System The Dell Supplies Management System window appears 2 Select your printer from the Select Printer Model list 3 If ordering from the web a Select a web address from the Select Reorder URL list b Click the Visit Dell printer suppli...

Page 40: ...38 About the Printer Dell supplies web site appears If you order by phone call the number that appears in the Order by Phone section Service Tag Express Service Code xxxxxxx 000 000 000 00 ...

Page 41: ...39 Setting Up Printer Printer Setup ...

Page 42: ...40 ...

Page 43: ...Removing Packaging Material 41 5 Removing Packaging Material 1 Remove the packaging material from the printer 2 Lift and open the document cover 3 Remove the protective sheet from the ADF Glass ...

Page 44: ...42 Removing Packaging Material ...

Page 45: ... Color Multifunction Printer interconnection cable must meet the following requirements Connection type Connection specifications Wireless IEEE 802 11b 802 11g USB USB 2 0 compatible Ethernet 10 Base T 100 Base TX compatible Wall jack connector RJ11 Phone connector RJ11 1 2 3 4 ...

Page 46: ...your computer skip this section and go to Network Connection on page 45 USB Cable The following operating systems support USB connection Microsoft Windows XP Microsoft Windows XP 64 bit Edition Windows Server 2003 Windows Server 2003 x64 Edition Windows Server 2008 Windows Server 2008 64 bit Edition Windows Server 2008 R2 Windows Vista Windows Vista 64 bit Edition 1 Ethernet Port 2 USB Port 3 Wall...

Page 47: ...onnect the smaller USB connector into the USB port at the back of the printer 3 Connect the other end of the cable into a USB port of the computer NOTE Do not connect the printer USB cable to the USB connector available on the keyboard Network Connection To connect the printer to a network 1 Ensure that the printer computer and any other connected devices have been turned off and all cables have b...

Page 48: ...on To connect the printer to the network connect one end of an Ethernet cable into the Ethernet port at the rear of the printer and the other end to a LAN drop or hub To setup a wireless connection see Configuring Wireless Settings Dell 1355cnw Multifunction Color Printer Only on page 85 Ethernet port ...

Page 49: ...d not be connected to a UPS system 1 Connect the power cable to the wall jack connector on the rear of your printer see Rear View on page 34 2 Connect the other end of the cable to the power source 3 Turn on the printer 4 Follow the on screen instructions in the operator panel to configure the initial settings of your printer ...

Page 50: ...filter Contact your service provider for the DSL filter 1 Plug one end of a telephone line cord to the wall jack connector and the other end to an active wall jack 2 Remove the blue plug from the phone connector 3 To connect a telephone and or answering machine to your printer plug the telephone or answering machine line cord into the phone connector Wall jack connector To the wall jack Phone conn...

Page 51: ...ntry such as Germany Sweden Denmark Austria Belgium Italy France and Switzerland and you are supplied with a yellow terminator insert the yellow terminator into the phone connector Phone connector To an external telephone or answering machine Phone connector Yellow terminator ...

Page 52: ...50 Connecting Your Printer ...

Page 53: ... that you can set the following initial setup by enabling Power on Wizard on the operator panel or Dell Printer Configuration Web Tool if needed For more information on operator panel see Understanding the Printer Menus on page 359 For more information on Dell Printer Configuration Web Tool see Dell Printer Configuration Web Tool on page 123 1 Ensure that Please Select Language is highlighted and ...

Page 54: ...se Select Time Zone is highlighted Select the appropriate time zone from the following drop down list and then press the button UTC 12 00 UTC 11 00 UTC 10 00 UTC 09 00 UTC 08 00 UTC 07 00 UTC 06 00 UTC 05 00 UTC 04 00 UTC 03 30 UTC 03 00 UTC 02 00 UTC 01 00 UTC 00 00 UTC 01 00 UTC 02 00 UTC 03 00 UTC 03 30 UTC 04 00 UTC 04 30 UTC 05 00 UTC 05 30 UTC 05 45 UTC 06 00 ...

Page 55: ...until Please Enter Name is highlighted Enter a name and then press the button 10 Press the button and then restart the printer Assigning an IP Address for IPv4 Mode NOTE When you assign an IP address manually in IPv6 Mode use the Dell Printer Configuration Web Tool To open the Dell Printer Configuration Web Tool use the link local address To check a link local address see Printing and Checking the...

Page 56: ...nformation on using your operator panel see Operator Panel on page 223 1 Turn on the printer Ensure that Ready message appears on the LCD panel 2 Press the Menu button 3 Press the button until System is highlighted and then press the button 4 Press the button until Admin Menu is highlighted and then press the button 5 Press the button until Network is highlighted and then press the button 6 Press ...

Page 57: ... mask using the numeric keypad 18 Press the button The next three digits are highlighted 19 Repeat step 17 and step 18 to set subnet mask and then press the button 20 Press the button and ensure that Subnet Mask is highlighted 21 Press the button until Gateway Address is highlighted and then press the button The cursor is located at the first three digits of the gateway address 22 Enter the value ...

Page 58: ...ser on any computer connected to the network and enter the IP address into the address bar on the browser If the IP address is set up correctly the Dell Printer Configuration Web Tool displays in your browser You can also assign the IP address to the printer when installing the printer drivers with installer When you use the Network Installation feature and the Get IP Address is set to AutoIP on t...

Page 59: ...ted 5 Confirm the IP address next to IP Address under Wired Network on the printer settings page If the IP address is 0 0 0 0 wait for a few minutes to resolve the IP address automatically and then print the system settings page again If the IP address is not resolved automatically see Assigning an IP Address for IPv4 Mode on page 53 The Tool Box NOTE 1 Click Start All Programs Dell Printers Dell ...

Page 60: ...ck the Printer Settings button The printer settings page is printed If the IP address is 0 0 0 0 the factory default or 169 254 xx xx an IP address has not been assigned To assign an IP address for your printer see Assigning an IP Address for IPv4 Mode on page 53 ...

Page 61: ...inting is in progress NOTE Use only laser print media Do not use ink jet paper in your printer NOTE For printing envelopes see Loading Print Media on page 201 Loading Print Media in the Multipurpose Feeder MPF 1 Open the front cover by pulling out the instruction sheet 2 Pull the priority sheet inserter PSI out ...

Page 62: ...60 Loading Paper 3 Remove the instruction sheet attached to the PSI with adhesive tape NOTE Read the instruction sheet before you use the PSI 4 Pull the length guide forward until it stops ...

Page 63: ...Loading Paper 61 5 Pull the MPF extension forward until it stops 6 Adjust the paper width guides to their maximum width ...

Page 64: ...ore loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 8 Load paper on the MPF with the top edge first and with the recommended print side facing up ...

Page 65: ...ing Paper 63 9 Adjust the width guides and length guides until they rest lightly against the edges of the stack of print media 10 Slide the length guide towards the printer until it touches the print media ...

Page 66: ...64 Loading Paper NOTE Depending on the size of print media first slide the MPF extension backward until it stops and then pinch the length guide and slide it backward until it touches print media ...

Page 67: ...Loading Paper 65 11 Insert the PSI into the printer and then align the PSI to the marking on the paper tray ...

Page 68: ... standard plain paper If a user specified print media is loaded in the MPF you must specify the paper size setting by using the printer driver Loading Print Media in the Priority Sheet Inserter PSI 1 Open the front cover 2 Slide the PSI forward and then align the PSI to the marking on the paper tray ...

Page 69: ... loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 4 Load print media on the PSI with the top edge first and with the recommended print side facing up ...

Page 70: ...against the edges of the stack of print media 6 Select the paper type from the printer driver if the loaded print media is not standard plain paper If a user specified print media is loaded in the PSI you must specify the paper size setting by using the printer driver ...

Page 71: ...he button 3 Press the button until Report List is highlighted and then press the button 4 Ensure that System Settings is highlighted and then press the button The system settings page is printed 5 Find the IP address under Wired Network Wireless Network on the printer settings page If the IP address is 0 0 0 0 wait for a few minutes to resolve the IP address automatically and then print the system...

Page 72: ...TE For Windows XP Service Pack 2 or 3 must be installed If you are running one of the following operating systems you must disable the firewall before installing the Dell printer software Windows 7 Windows Vista Windows Server 2008 R2 Windows Server 2008 Windows XP 1 Click Start Help and Support NOTE For Windows Server 2008 R2 and Windows 7 operating systems if you use Online Help switch to Offlin...

Page 73: ...tically proceed to the next page click Install 4 Click Finish to exit the wizard when the Congratulations screen appears If necessary click Print Test Page to print a test page USB Printing A personal printer is a printer attached to your computer or a print server using a USB If your printer is attached to a network and not your computer see Network Connection Setup on page 74 For installing XML ...

Page 74: ...are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 11 As the driver installation is completed click Print a test page to print a test page 12 Click Finish Windows Server 2008 or Windows Server 2008 64 bit Edition NOTE You must log in as an administrator 1 Extract the zip file you downloaded to your desired location 2 Click Start ...

Page 75: ... 4 When you use Windows Server 2008 R2 click Add a local or network printer as an administrator If the User Account Control dialog box appears click Yes NOTE If you are an administrator on the computer click Yes otherwise contact your administrator to continue the desired action 5 Click Add a local printer 6 Select the port connected to this product and then click Next 7 Click Have Disk to display...

Page 76: ...k Refresh to refresh the list or click Add Printer to add a printer to the list manually You may specify the IP address and port name at this point If you have installed this printer on the server computer select I am setting up this printer on a server check box NOTE When using AutoIP 0 0 0 0 is displayed in the installer Before you can continue you must enter a valid IP address NOTE If you are r...

Page 77: ... supported on the following operating systems Windows 7 Windows 7 64 bit Edition Windows Vista Windows Vista 64 bit Edition Windows Server 2008 R2 Windows Server 2008 and Windows Server 2008 64 bit Edition Windows Vista or Windows Vista 64 bit Edition 1 Extract the zip file you downloaded to your desired location 2 Click Start Control Panel Hardware and Sound Printers 3 Click Add a printer 4 Click...

Page 78: ... Edition NOTE You must log in as an administrator 1 Extract the zip file you downloaded to your desired location 2 Click Start Control Panel Hardware and Sound Printers 3 Click Add a printer 4 Click Add a network wireless or Bluetooth printer 5 Select your printer or click The printer that I want isn t listed When you select your printer go to step 8 When you click The printer that I want isn t li...

Page 79: ...k Add a network wireless or Bluetooth printer 5 Select your printer or click The printer that I want isn t listed NOTE When you click The printer that I want isn t listed Find a printer by name or TCP IP address screen appears Find your printer on this screen If the User Account Control dialog box appears click Yes NOTE If you are an administrator on the computer click Yes otherwise contact your a...

Page 80: ...elect Add a printer using a TCP IP address or host name and then click Next 7 Select TCP IP Device from Device type and enter the IP address for Hostname or IP address and then click Next If the User Account Control dialog box appears click Yes NOTE If you are an administrator on the computer click Yes otherwise contact your administrator to continue the desired action 8 Click Have Disk to display...

Page 81: ... Server 2008 R2 Windows 7 and Windows 7 64 bit Edition For Windows XP 64 bit Edition Windows Vista Windows Server 2003 and Windows Server 2008 1 Click Start All Programs for Windows Vista only Accessories for Windows Vista only Run 2 Type gpedit msc and then click OK 3 Click Computer Configuration Administrative Templates Printers 4 Right click Allow Print Spooler to accept client connections and ...

Page 82: ... For Windows Vista 1 Click Start Control Panel 2 Select Security 3 Click Windows Firewall 4 Click Change settings 5 Click Continue 6 On the Exceptions tab check the File and Printer Sharing check box and then click OK For Windows Server 2008 1 Click Start Control Panel 2 Double click Windows Firewall 3 Click Change settings 4 On the Exceptions tab check the File and Printer Sharing check box and t...

Page 83: ...ick Continue for Windows Vista only 6 Right click Remote Registry and select Start 7 Right click Remote Registry and select Properties 8 Change Startup type to Automatic and then click OK Disable User Account Control NOTE Disabling the User Account Control might leave the system vulnerable to virus attacks NOTE This step is required for Windows Vista Windows Vista 64 bit Edition Windows Server 200...

Page 84: ...computer For Windows Server 2008 R2 1 Click Start Control Panel 2 Select User Accounts 3 Click User Accounts 4 Click Change User Account Control settings 5 Move the slider to the bottom and then click OK 6 Click Yes 7 Click OK 8 Click Yes 9 Restart the computer For Windows 7 1 Click Start Control Panel 2 Select User Accounts and Family Safety 3 Click User Accounts 4 Click Change User Account Contr...

Page 85: ...ck Save changes 4 If you see the User Account Control dialog box click Yes For Windows Vista Windows Vista 64 bit Edition Windows Server 2008 Windows Server 2008 64 bit Edition 1 Click Start Network 2 Right click Network and select Properties The Network an Sharing Center screen appears 3 Click the down arrow button next to either Network discovery 4 To allow your computer to be found on the netwo...

Page 86: ...sic Windows 7 Home Premium Windows 7 x64 Home Basic and Windows 7 x64 Home Premium is not supported 1 Insert the Drivers and Utilities CD provided with the printer in your computer The Easy Setup Navigator file launches automatically 2 Click Software Installation The Install Printer Driver and Software screen appears 3 Select Network Installation and then click Next 4 Select Remote Installation an...

Page 87: ...ware and Documentation and then click Install 8 Click Finish to exit this tool Configuring Wireless Settings Dell 1355cnw Multifunction Color Printer Only This section describes how to configure wireless settings through Easy Setup Navigator The specifications of wireless setting function are described below You can select a method to configure a wireless setting from the following Item Specificat...

Page 88: ...ell Printer Configuration Web Tool WPS PIN 1 WPS PBC 2 1 WPS PIN Wi Fi Protected Setup Personal Identification Number is a method to authenticate and register devices required for wireless configuration by entering PIN assignments in the printer and computer This setting performed through access point is available only when the access points of your wireless router supports WPS 2 WPS PBC Wi Fi Pro...

Page 89: ... Click Connect Your Printer Select your type of connection screen appears 4 Select Wireless Connection and then click Next The setting method selection window appears 5 Ensure that Wizard is selected and then click Next 6 Follow the instructions until the Check Setup screen appears ...

Page 90: ...s Click Refresh to update the information Click Add Printer and then enter the details of the printer manually 11 Select the required items on the Enter Printer Settings screen and then click Next 12 Select the software to be installed and then click Install The Congratulations screen appears 13 Click Finish to exit this tool The wireless configuration is complete Using Advanced Setup to Configure...

Page 91: ...ning Windows 89 2 Click Guided Setup 3 Click Connect Your Printer 4 Select Wireless Connection and then click Next The setting method selection window appears 5 Select Advanced Select a connection method from the following Ethernet Cable WPS PIN ...

Page 92: ...d in the Select Printer screen try the following steps Click Refresh to update the information Click Enter IP Address and then enter the IP address of your printer 4 Enter the SSID 5 Select Type of wireless network 6 Configure the security setting and then click Next The IP Address Settings screen appears 7 Select IP Mode depending on your network scheme When IPv4 is selected Configure the followi...

Page 93: ...until the Check Setup screen appears and then click Next 12 Confirm there are no errors displayed on the operator panel and then click NO on the Check Setup screen NOTE If you see any errors click YES and follow the instruction 13 Click Start Installation 14 Select Local Installation and then click Next 15 Check if the printer to be installed is listed in the Select Printer screen and then click N...

Page 94: ...NOTE WPS PIN Wi Fi Protected Setup Personal Identification Number is a method to authenticate and register devices required for wireless configuration by entering PIN assignments to a printer and computer This setting performed through access point is available only when the access points of your wireless router supports WPS 1 Select WPS PIN and then click Next 2 Follow the instructions until the ...

Page 95: ...ck Finish to exit this tool The wireless configuration is complete When the WPS PIN operation is successful and the printer is rebooted wireless LAN connection is completed WPS PBC NOTE WPS PBC Wi Fi Protected Setup Push Button Configuration is a method to authenticate and register devices required for wireless configuration by pressing the button provided on the access point via wireless routers ...

Page 96: ... the details of the printer manually 6 Configure the required items on the Enter Printer Settings screen and then click Next 7 Select the software to be installed and then click Install The Congratulations screen appears 8 Click Finish to exit this tool The wireless configuration is complete NOTE For WPS PBC operation on the wireless LAN access point refer to the manual supplied with the wireless ...

Page 97: ...he printer to be installed is listed in the Select Printer screen and then click Next NOTE If the printer to be installed is not listed in the Select Printer screen try the following steps Click Refresh to update the information Click Add Printer and then enter the details of the printer manually 6 Configure the required items on the Enter Printer Settings screen and then click Next 7 Select the s...

Page 98: ...Local Installation and then click Next 5 Check if the printer to be installed is listed in the Select Printer screen and then click Next NOTE If the printer to be installed is not listed in the Select Printer screen try the following steps Click Refresh to update the information Click Add Printer and then enter the details of the printer manually 6 Configure the required items on the Enter Printer...

Page 99: ... a Select Network Connections from Control Panel b Right click Wireless Network Connection and select Properties c Select the Wireless Networks tab d Ensure that the check box for Use Windows to configure my wireless network settings is checked NOTE Make note of the wireless settings on the Advanced window step f and the Wireless Network Properties window step g You may require these settings late...

Page 100: ...ect dell_device from the network items listed in Connect to a network f Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area g Click Close in the dialog box after confirming the connection is a success For Windows Server 2008 a Open Control Panel b Select Network and Sharing Center c Select Connect to a network d Select dell_device from the network items li...

Page 101: ...he IP address assigned by AutoIP on the printer a Press the Menu button on the printer operator panel b Press the button until System is highlighted and then press the button c Press the button until Admin Menu is highlighted and then press the button d Press the button until Network is highlighted and then press the button e Press the button until TCP IP is highlighted and then press the button f...

Page 102: ... 4 Enter the IP address in the address bar on your web browser Dell Printer Configuration Web Tool page appears 5 Create wireless setting of the printer on Dell Printer Configuration Web Tool 6 Reboot the printer 7 Restore the wireless settings on your computer ...

Page 103: ...hecked f Click Advanced g You can either set the printer to the ad hoc mode or the infrastructure mode For Adhoc mode Select Computer to Computer ad hoc networks only and close the dialog box For Infrastructure mode Select Access point Infrastructure networks only and close the dialog box h Click Add to display Wireless network properties i Enter the setting that you will send to the printer and c...

Page 104: ... For Windows Server 2008 R2 and Windows 7 a Open Control Panel b Select Network and Internet c Select Network and Sharing Center d Select Connect to a network e Select the network and then click Connect f Enter the Security key and click OK if necessary For Fixed IP networks 1 Set up your computer for wireless connectivity NOTE If the operating system on your computer provides a wireless configura...

Page 105: ...eless network properties h On the Association tab enter the following information and click OK Network name SSID dell_device Network Authentication Open Data encryption Disabled Ad hoc network checked i Click the Move up button to move the newly added SSID to the top of the list j Click OK to close the Property dialog box For Windows Vista a Open Control Panel b Select Network and Internet c Selec...

Page 106: ... d Select dell_device from the network items listed in Connect to a network e Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area f Click Close in the dialog box after confirming the connection is a success For Windows Server 2008 R2 and Windows 7 a Open Control Panel b Select Network and Internet c Select Network and Sharing Center d Select Connect to a n...

Page 107: ... Computers Running Windows 105 3 Set the IP address on the printer See Assigning an IP Address for IPv4 Mode on page 53 4 Enter the IP address in the address bar on your web browser Dell Printer Configuration Web Tool page appears ...

Page 108: ...click Wireless Network Connection and select Properties c Select Wireless Network tab d Ensure that the check box for Use Windows to configure my wireless network settings is checked e Click Advanced f You can either set the printer to the ad hoc mode or the infrastructure mode For Adhoc mode Select Computer to Computer ad hoc networks only and close the dialog box For Infrastructure mode Select A...

Page 109: ...ng you are entering an unsecured area f Click Close in the dialog box after confirming the connection is a success For Windows Server 2008 R2 and Windows 7 a Open Control Panel b Select Network and Internet c Select Network and Sharing Center d Select Connect to a network e Select the network and then click Connect f Enter the Security key and click OK if necessary Setting Up for Shared Printing Y...

Page 110: ...k clients using this printer 5 Click OK If the files are not present in your computer then you will be prompted to insert the server operating system CD For Windows Vista Windows Vista 64 bit Edition 1 Click Start Control Panel Hardware and Sound Printers 2 Right click the printer icon and select Sharing 3 Click Change sharing options button 4 The Windows needs your permission to continue appears ...

Page 111: ...text box 5 Click Additional Drivers and select the operating systems of all network clients using this printer 6 Click OK 7 Click Apply and then click OK To check that the printer is shared Ensure that the printer object in the Printers Printers and Faxes or Devices and Printers folder is shared The share icon is shown under the printer icon Browse Network or My Network Places Find the host name o...

Page 112: ...n click Connect Wait for the driver information to be copied from the server computer to the client computer and for a new printer object to be added to the Printers and Faxes folder The time taken to copy varies based on the network traffic Close My Network Places 4 Print a test page to verify installation a Click start Start for Windows Server 2003 Windows Server 2003 x64 Edition Settings for Wi...

Page 113: ...lick Start Control Panel Hardware and Sound b Select Printers c Right click the printer you just created and select Properties d On the General tab click Print Test Page When a test page is printed successfully installation is complete For Windows Server 2008 Windows Server 2008 64 bit Edition 1 Click Start Network 2 Locate the host name of the server computer and then double click the host name 3...

Page 114: ... verify installation a Click Start Devices and Printers b Right click the printer you just created and select Printer properties c On the General tab click Print Test Page When a test page is printed successfully installation is complete Peer to Peer If you use the peer to peer method the printer driver is installed on each client computer The client computers can modify the drivers and handle the...

Page 115: ...to be set as the default printer and then click Next If you want to verify installation click Yes to print a test page 7 Click Finish When a test page prints successfully installation is complete For Windows Vista Windows Vista 64 bit Edition 1 Click Start Control Panel Hardware and Sound Printers 2 Click Add a Printer to launch the Add Printer wizard 3 Select Add a network wireless or Bluetooth p...

Page 116: ...ick Next 6 If you want to verify installation click Print a test page 7 Click Finish When a test page is printed successfully installation is complete For Windows Server 2008 Windows Server 2008 64 bit Edition 1 Click Start Control Panel Printers 2 Click Add a Printer to launch the Add Printer wizard 3 Select Add a network wireless or Bluetooth printer and then click Next If the printer is listed ...

Page 117: ...the Add Printer wizard 3 Select Add a network wireless or Bluetooth printer If the printer is listed select the printer and click Next or select The printer that I want isn t listed Click Select a shared printer by name and type in the path of the printer in the text box and then click Next For example server host name shared printer name The server host name is the name of the server computer tha...

Page 118: ...116 Installing Printer Drivers on Computers Running Windows ...

Page 119: ...ion 6 Type the administrator s name and password and then click OK 7 Click Install to proceed with the installation 8 Click Close to complete installation Adding a Printer on Mac OS X 10 5 or Later Version s When Using a USB connection 1 Turn on the printer 2 Connect the USB cable between the printer and Macintosh computer 3 Open the System Preferences and click Print Fax 4 Click the Plus sign and...

Page 120: ...mputer is connected to the network If you use wired connection connect the Ethernet cable between the printer and the network If you use wireless connection ensure that wireless connection is configured properly on your Macintosh computer and printer 3 Open the System Preferences and click Print Fax 4 Click the Plus sign and click IP 5 Select Line Printer Daemon LPD for Protocol 6 Type the IP addr...

Page 121: ...f you use wireless connection ensure that wireless connection is configured properly on your Macintosh computer and printer 3 Start the Printer Setup Utility NOTE You can find Printer Setup Utility in the Utilities folder in Applications 4 Click Add 5 Click Default Browser in the Printer Browser dialog box 6 Select the printer connected via Bonjour from the Printer Name list Name and Print Using a...

Page 122: ...pplications 4 Click Add 5 Click IP Printer in the Printer Browser dialog box 6 Select Line Printer Daemon LPD for Protocol 7 Type the IP address for the printer in the Address area 8 Select the model of your printer for Print Using NOTE When the printing is set up using IP printing the queue name is displayed as blank You do not need to specify it 9 Click Add ...

Page 123: ...121 Using Your Printer ...

Page 124: ...122 ...

Page 125: ...s an e mail to you or the key operator when the printer needs supplies or intervention To fill up the printer inventory report enter the asset tag of all the required printers using the Printer Information feature in the Dell Printer Configuration Web Tool Enter the IP address of each printer on the network to display the asset tag number The Dell Printer Configuration Web Tool feature also allows...

Page 126: ...page is printed 5 Confirm the IP address next to IP Address under Network on the system settings page If the IP address is 0 0 0 0 wait for a few minutes to resolve the IP address automatically and then print the system settings page again If the IP address is not resolved automatically see Assigning an IP Address for IPv4 Mode on page 53 The Tool Box NOTE When the printer is connected to the USB ...

Page 127: ...link on the first screen to order an additional toner cartridge Printer Jobs Use the Printer Jobs menu to contain information on the Job List page and Completed Jobs page These pages show the details of the status regarding each protocol or job Printer Settings Use the Printer Settings menu to change printer settings and view the settings in the operator panel remotely Print Server Settings Using ...

Page 128: ...n to E mail feature Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings you selected NOTE You must log in as an administrator to use this feature Online Help Click Online Help to visit the Dell Support web site Order Supplies at www dell com supplies Contact Dell Support at suppo...

Page 129: ... 3 Specify the display language in order of preference in the Language list For example Italian Italy it IT Spanish Traditional Sort es ES tradnl German Germany de DE French France fr FR English United States en us Danish da DK Dutch Netherlands nl NL Norwegian Bokmal no Swedish sv SE Setting the IP Address of the printer to Non Proxy 1 Select Internet Options from the Tools menu 2 Click LAN Setti...

Page 130: ... click Choose in the Content tab 4 Specify the display language in order of preference in the Languages in order of preference list For example English en or English United States en us Italian it Spanish es German de French fr Dutch nl Norwegian no Swedish sv Danish da Setting the IP Address of the printer to Non Proxy 1 Select Options from the Tools menu 2 Click Advanced tab 3 Click Network on t...

Page 131: ...oxy configuration URL check box After setting the language and proxy enter http nnn nnn nnn nnn the IP address of your printer in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool Setting Up From Operator Panel You can launch the Dell Printer Configuration Web Tool only when EWS is set to Enable the factory default on the operator panel Check the operator panel...

Page 132: ... Dell 1355cnw MFP Displays the printer model name 2 IP Address Displays the IP address of your printer 3 Location Displays the location of the printer The location can be changed in the Basic Information on the Print Server Settings page 4 Contact Person Displays the administrator name of the printer The name can be changed in the Basic Information on the Print Server Settings page 5 Printer Bitma...

Page 133: ...lume Links to the Print Volume menu 6 Address Book Links to the Address Book menu 7 Printer Information Links to the Printer Status menu 8 Tray Settings Links to the Tray Settings menu 9 E Mail Alert Links to the Print Server Settings menu 10 Set Password Links to the Other Features menu 11 Online Help Links to the Dell Support website 12 Order Supplies at Links to the Dell web page 13 Contact Del...

Page 134: ... see Details of the Menu Items on page 133 Buttons in the Right Frame 1 Refresh button Receives the current printer configuration and updates the latest information in the right frame 2 Apply New Settings button Submits new settings made on the Dell Printer Configuration Web Tool to the printer The new settings replace the old settings of the printer 3 Restore Settings button Restores the old sett...

Page 135: ... screen Enter a user name and password of the administrator by following the prompts displayed in the dialog box The default user name is admin and the default password is left blank NULL You can change only the password in the Set Password page in the Other Features menu For more information see Set Password on page 178 Details of the Menu Items Printer Status Printer Status Printer Events Printe...

Page 136: ...Settings Secure Settings Copy Defaults Copy Color Balance Copy Settings Scan Defaults Fax Defaults Fax Settings Printer Maintenance Paper Density Adjust BTR Adjust Fuser Auto Registration Adjustment Color Registration Adjustment Clean Developer Adjust Altitude Reset Defaults Non Dell Toner Clock Settings Web Link Customization ...

Page 137: ...CP IP E Mail Alert SNMP Scan to PC Other Features Set Password Reset Print Server Print Volume Print Volume Address Book Fax E mail Address Book Top Page Address Book Confirm Change Create Address Book Delete FAX Group Top Page FAX Group Confirm Change Create FAX Group Delete E Mail Group Top Page E Mail Group Confirm Change Create E Mail Group Delete E Mail Default Setup Server Address Server Add...

Page 138: ... cartridge When a cartridge is empty a message appears The text Call or Order is linked to the Dell Printer Supplies website Paper Trays Status OK Indicates that there is some paper in the tray but the quantity is unknown Add Paper Indicates that there is no paper in the tray Capacity Displays the maximum capacity of the paper tray Size Displays the size of paper in the tray Output Tray Status OK ...

Page 139: ...the print jobs that are being processed Click the Refresh button to update the screen Values Location Displays the location where the error occurred Details Displays the details of the error Dell Service Tag Number Displays Dell s service tag number Asset Tag Number Displays the asset tag number of the printer Printer Serial Number Displays the serial number of the printer Memory Capacity Displays...

Page 140: ...ter Job Status Displays the status of the job being printed Job Type Displays the type of the job Host I F Displays the status of the host interface Job Submitted Time Displays the date when the print job was submitted ID Displays the job ID Job Name Displays the file name of the job Owner Displays the name of the job owner Host Name Displays the name of the host computer Output Result Displays th...

Page 141: ...faults when no additional settings are made Control Panel Tone Displays the volume of the tone that is emitted when the operator panel input is correct Off indicates that the tone is disabled Panel Alert Tone Displays the volume of the tone that is emitted when the operator panel input is incorrect Off indicates that the tone is disabled Job Tone Displays the volume of the tone that is emitted whe...

Page 142: ...o use the service Scan Service Lock Set Displays whether to enable the Scan service or to require a password to use the service Fax Service Lock Set Displays whether to enable the Fax service or to require a password to use the service Print from USB Displays whether to enable the USB Print service or to require a password to use the service Secure Receive Set Displays whether to require a passwor...

Page 143: ... Displays the color balance level of blue Gray Balance Displays the gray balance level Copy Settings Multiple Up Displays whether to enable the Multiple Up feature Collated Displays whether to sort the copy job Margin Top Bottom Displays the value of the top and bottom margins Margin Left Right Displays the value of the left and right margins Margin Middle Displays the value of the middle margin ...

Page 144: ...ght margins Margin Middle Displays the value of the middle margin Image Compression Displays the image compression level Max E Mail Size Displays the maximum size of e mail that can be sent Fax Defaults Resolution Displays the resolution level to be used for fax transmission Lighter Darker Displays the default density level to be used for fax transmission Delayed Start Displays the fax transmissio...

Page 145: ...o reject faxes sent from unwanted numbers Remote Receive Displays whether to receive faxes by pressing a remote receive code on the external telephone RemoteReceive Tone Displays the remote receive code to start Remote Receive Fax Header Displays whether to print the information of sender on the header of faxes Fax Header Name Displays the name of sender to be printed on the header of faxes Fax Nu...

Page 146: ...ly print a fax activity report after every 50 incoming and outgoing fax communications Fax Transmit Displays whether to print a transmission report after every fax transmission or only when an error occurs Fax Broadcast Displays whether to print a transmission report after every fax transmission to multiple destinations or only when an error occurs Fax Protocol Displays whether to print a protocol...

Page 147: ... for envelopes Adjust Fuser Plain Displays the temperature setting of the fuser for plain paper Plain Thick Displays the temperature setting of the fuser for thick plain paper Covers Displays the temperature setting of the fuser for cover paper Label Displays the temperature setting of the fuser for labels Coated Displays the temperature setting of the fuser for coated paper Recycled Displays the ...

Page 148: ...s dell com sna that can be linked to Order Supplies at in the left frame Premier Displays the premier web address http premier dell com that can be linked to Order Supplies at in the left frame Tray Settings Tray 1 Paper Type Displays the paper type setting of the MPF Tray 1 Paper Size Displays the paper size setting of the MPF Tray 1 Custom Size Y Displays the length of custom size paper loaded i...

Page 149: ... after it finishes a job Power Saver Timer Deep Sleep Specifies the time taken by the printer before it enters the power saver timer mode 2 after it goes into the power saver timer mode 1 Auto Reset Specifies the time taken by the printer before it automatically resets the settings for Copy Scan or Fax on the operator panel to the defaults when no additional settings are made Control Panel Tone Se...

Page 150: ...el 1 Enter 5 in Power Saver Timer Sleep to put the printer in the power saver timer mode five minutes after it finishes a job This uses less energy but requires more warm up time for the printer Enter 5 if your printer shares an electrical circuit with room lighting and you notice lights flickering Select a high value if your printer is in constant use In most circumstances this keeps the printer ...

Page 151: ...NOTE This menu sets a password to lock printing incoming fax When changing the password for the Dell Printer Configuration Web Tool click Set Password on the left frame and set the password Values Copy Service Lock Set Enables you to set a password for the Copy Service feature Scan Service Lock Set Enables you to set a password for the Scan Service feature Fax Service Lock Set Enables you to set a...

Page 152: ... Custom Reduce Enlarge Sets a custom reduction enlargement ratio within the range of 25 to 400 when Reduce Enlarge is set to Custom Original Type Sets the copy image quality Document Size Sets the default document size Lighter Darker Sets the default copy density level Sharpness Sets the default sharpness level Auto Exposure Sets whether to suppress the background of the original to enhance text o...

Page 153: ... to sort the copy job Margin Top Bottom Sets the value of the top and bottom margins within the range of 0 mm to 50 mm 0 0 to 2 0 inch Margin Left Right Sets the value of the left and right margins within the range of 0 mm to 50 mm 0 0 to 2 0 inch Margin Middle Sets the value of the middle margin within the range of 0 mm to 50 mm 0 0 to 2 0 inch Scan To Network Computer Network Stores the scanned ...

Page 154: ...range of 0 mm to 50 mm 0 0 to 2 0 inch Image Compression Sets the image compression level Max E Mail Size Sets the maximum size of e mail that can be sent within the range of 50 K bytes to 16384 K bytes The default is 2048 K bytes Resolution Standard Suitable for documents with normal sized characters Fine Suitable for documents containing small characters or thin lines or documents printed using ...

Page 155: ...inter can share a telephone line with an answering machine In this mode the printer will monitor the fax signal and pick up the line if there are fax tones If the phone communication is using serial transmission in your country such as Germany Sweden Denmark Austria Belgium Italy France and Switzerland this mode is not supported DRPD Before using the Distinctive Ring Pattern Detection DRPD option ...

Page 156: ...rval between redial attempts Junk Fax Setup Sets whether to reject faxes sent from unwanted numbers by accepting faxes only from the fax numbers registered in the Phone Book Remote Receive Sets whether to receive a fax by pressing a remote receive code on the external telephone Remote Receive Tone Specifies the remote receive code in two digits to start Remote Receive Fax Header Sets whether to pr...

Page 157: ...t fit onto the output paper Selecting Auto Reduction automatically reduces the fax page to fit it onto the output paper and does not discard any images or text at the bottom of the page ECM Sets whether to enable the ECM To use the ECM the remote machines must also support the ECM Modem Speed Specifies the fax modem speed when a fax transmission or reception error occurs Fax Activity Sets whether ...

Page 158: ...ive values Plain Sets the paper density of plain paper Label Sets the paper density of labels Plain Sets the reference voltage setting for the transfer roller for plain paper within the range of 3 to 3 Plain Thick Sets the reference voltage setting for the transfer roller for thick plain paper within the range of 3 to 3 Covers Sets the reference voltage setting for the transfer roller for cover pa...

Page 159: ...oved to a different location NOTE The Color Registration Adjustment feature can be configured when Auto Registration Adjustment is set to Off Clean Developer Purpose Plain Sets the temperature settings for the fuser for plain paper within the range of 3 to 3 Plain Thick Sets the temperature settings for the fuser for thick plain paper within the range of 3 to 3 Covers Sets the temperature settings...

Page 160: ...location where the printer is being used NOTE An incorrect altitude adjustment setting leads to poor printing quality incorrect indication of remaining toner Values Reset Defaults Purpose Clean Developer Click Start to stir the toner in the toner cartridge Yellow Toner Refresh Click Start to clean the toner in the yellow toner cartridge Magenta Toner Refresh Click Start to clean the toner in the m...

Page 161: ... your printer Dell recommends only new Dell brand toner cartridges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell NOTE Before you use toner cartridge of another manufacturer be sure to restart the printer Clock Settings Purpose To set the date and time and regional time zone of the printer Values Reset Defa...

Page 162: ...te format mm dd yy dd mm yy Time Format 12 Hour Clock Specifies the time format 24H Time Zone Specifies the time zone Set Date Specifies the current date Set Time Specifies the current time 1 The default for Date Format varies depending on country specific factory default Select Reorder URL Select the Regular or Premier web address to be linked to Order Supplies at in the left frame Regular Displa...

Page 163: ...t 1 Ethernet Settings Displays the current settings of Ethernet transmission rate and the duplex settings Current Ethernet Settings Displays the current Ethernet settings MAC Address Displays the Media Access Control MAC address of the printer Wireless 2 SSID Displays the name that identifies the network Network Type Displays the network type from either the Ad Hoc or Infrastructure mode MAC Addre...

Page 164: ...ess 1 3 Displays the stateless addresses Link Local Address Displays the link local address Manual Gateway Address Displays the gateway address AutoConfigure Gateway Address Displays the gateway address DNS IPv4 Get DNS Server Address from DHCP Displays if the printer receives the DNS server address automatically from the DHCP server Manual DNS Server Address Displays the DNS server address IPv6 G...

Page 165: ... received simultaneously by the client Connection Time Out Displays the connection time out period WSD Port Settings Displays the WSD Web Services on Devices port status Port Number Displays the WSD port number Receive Time Out Displays the receive time out period Notification Time Out Displays the notification time out period Maximum Number of TTL Displays the maximum number of TTLs Maximum Numbe...

Page 166: ...em is displayed only when the printer is connected with a wired network 2 This item is displayed only when the printer is connected with a wireless network E Mail Server Settings Port Status Displays the port status Primary SMTP Gateway Displays the primary SMTP gateway SMTP Port Number Displays the SMTP port number E Mail Send Authentication Displays the authentication method for outgoing e mail ...

Page 167: ...elect Alerts for List 1 Supplies Alerts Displays the e mail alert receive status for consumables Paper Handling Alerts Displays the e mail alert receive status for paper handling Service Call Displays the e mail alert receive status for service calls E Mail List 2 Displays the acceptable e mail addresses for the E Mail Alert feature specified in E Mail List 2 Select Alerts for List 2 Supplies Aler...

Page 168: ...rinter using up to 63 alphanumeric characters Contact Person Specifies the contact name number and other information of the administrator and service center using up to 63 alphanumeric characters Administrator E Mail Address Specifies the contact address of the administrator and service center using up to 63 alphanumeric characters Asset Tag Number Enter the asset tag number for the printer EWS Se...

Page 169: ...default value 100Base TX Half Duplex Selects 100Base TX Half Duplex as the default value 100Base TX Full Duplex Selects 100Base TX Full Duplex as the default value Current Ethernet Settings Displays the current settings of Ethernet MAC Address Displays the MAC address of the printer Port Status LPD Specifies whether to enable LPD Port9100 Specifies whether to enable Port9100 E Mail Alert Specifies...

Page 170: ...Specifies the name that identifies the wireless network using up to 32 alphanumeric characters Network Type Specifies the network type from either Ad Hoc or Infrastructure MAC Address Displays the MAC address of the wireless network setting of the printer Link Channel Displays the channel number of the wireless connection of the printer Link Quality Displays the quality of the wireless network con...

Page 171: ... through the wireless network WEP 128 Bit Hex 26 Bytes Specifies the WEP 128 Bit Hex to use through the wireless network WPA PSK AES 1 Specifies the WPA PSK AES to use through the wireless network WPA2 PSK AES 1 Specifies the WPA2 PSK AES to use through the wireless network WPA PSK TKIP Specifies the WPA PSK TKIP to use through the wireless network WEP Key 1 Enter the WEP key when WEP is selected ...

Page 172: ...address of the printer Values WEP Key 4 Enter the WEP key when WEP is selected from Encryption Re enter WEP Key 4 Enter the WEP key 4 again to confirm Transmit Key Specifies the transmit key type from the list Pass Phrase Specifies the pass phrase Re enter Pass Phrase Enter the pass phrase again to confirm 1 This item is available only when the Infrastructure mode is selected for Network Type ...

Page 173: ...dress Manually sets the gateway address IPv6 Use Manual Address To set the IP address manually Manual Address Manually sets the IP address To specify an IPv6 address enter the address followed by a slash and then 64 For details consult your system administrator Stateless Address 1 3 Displays the stateless addresses Link Local Address Displays the link local address Manual Gateway Address Manually ...

Page 174: ...ver Address from DHCPv6 lite Specifies whether to get the DNS server address automatically from the DHCPv6 lite server Manual DNS Server Address Sets the DNS server address LPD Connection Time Out Sets the connection time out period from 1 to 1000 seconds Port9100 Port Number Sets the port number from 9000 to 9999 Connection Time Out Sets the connection time out period between 1 and 1000 seconds H...

Page 175: ...ort Number Sets the port number This must be 80 or between 8000 and 9999 Receive Time Out Sets the receive time out period from 1 to 65535 seconds Notification Delivery Time Out Sets the notification time out period from 1 to 60 seconds Maximum Number of TTL Sets the maximum number of TTL from 1 to 10 Maximum Number of Notification Sets the maximum number of notifications from 10 to 20 ...

Page 176: ...assword Enter the SMTP account password again to confirm POP3 Server Address Specifies the POP3 server address in IP address format of aaa bbb ccc ddd or as a DNS host name using up to 63 characters POP3 Port Number Specifies the POP3 server port number This must be 110 or between 5000 and 65535 POP User Name Specifies the POP3 account user name Up to 63 alphanumeric characters periods hyphens und...

Page 177: ...s Paper Handling Alerts Specifies whether to receive an e mail alert for paper handling Service Call Specifies whether to receive an e mail alert for service calls E Mail List 2 Sets acceptable e mail addresses for the E Mail Alert feature using up to 255 alphanumeric characters Select Alerts for List 2 Supplies Alerts Specifies whether to receive an e mail alert for consumables Paper Handling Ale...

Page 178: ... and write data using up to 31 alphanumeric characters The original setting will remain valid if nothing is entered Characters entered for community name in the previous settings will not be displayed on the screen The default Read Write Community is private Re enter Community Name Read Write Enter the community name to access read and write data again to confirm Community Name Trap Specifies the ...

Page 179: ...ble value between 0 and 255 Note that values 127 and 224 254 are not valid for the first three digits only IP socket mmmmm is a variable value between 0 and 65535 IPv6 Specifies the IP address and IP socket in the xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx mmm mm format Each section of xxxx is a hexadecimal variable value between 0 and ffff IP socket mmmmm is a variable value between 0 and 65535 Trap...

Page 180: ...or panel set the password from Panel Lock Set in the Printer Settings Reset Print Server Purpose To initialize NVM non volatile memory for the network feature and reboot the printer You can also initialize the NVM of the printer from Reset Defaults in the Printer Settings menu Values SMB Client Connection Time Out Sets the connection time out period from 1 to 60 seconds Administrator Password Sets...

Page 181: ...umber of pages printed since the printer was shipped from the factory Paper Used Displays the number of pages printed for each paper size Address Book Allows you to view edit or create address book entries Fax Group Allows you to view edit or create fax group entries E Mail Group Allows you to view edit or create e mail group entries E Mail Default Setup Allows you to view edit or set the default ...

Page 182: ...e Displays a dialog box where you can create a new entry under the selected user ID ID Fax Speed Dial Displays the selected user ID Name Allows you to view or edit the name of the user registered under the user ID or enter a name for the new entry Phone Number Allows you to view or edit the phone number of the user or enter a phone number for the new entry E mail Address Allows you to view or edit...

Page 183: ... or Create button on the Fax Group top page Values ID Fax Speed Dial Displays the selected user ID Name Displays the name of the of the user registered under the selected user ID Phone Number Displays the phone number of the user E mail Address Displays the e mail address of the user Apply New Settings Click this button to apply the new settings Back Click this button to return to the top page Gro...

Page 184: ...dial codes indicated on the button ID Name Displays a speed dial code and the names of an entry registered under the speed dial code Speed dial codes without an entry show Not in Use in the Name column Phone Number Allows you to view or edit the fax number of an entry registered under the selected speed dial code or enter a fax number for the new entry Apply New Settings Click this button to apply...

Page 185: ...e selected group ID Create Displays a dialog box where you can create a new entry under the selected group ID E Mail Group ID Displays the selected group ID Name Allows you to view or edit the name assigned for the group ID or enter a new group name E Mail Address Address List to Selecting each button displays a list of entries for the group of IDs indicated on the button ID Name Displays a user I...

Page 186: ...rver address entries registered on the Server Address page Values ID Displays the selected group ID Name Displays the name assigned for the group ID Apply New Settings Click this button to apply the new settings Back Click this button to return to the top page Default Subject Allows you to enter the default e mail subject Up to 50 alphanumeric characters can be entered Body Text Allows you to ente...

Page 187: ...y for the selected server ID Confirm Change Displays a dialog box where you can edit the entry for the selected server ID Create Displays a dialog box where you can create a new entry under the selected server ID ID Displays the selected server ID Name Allows you to view or change the server name assigned to the server ID or enter a new server name Server Type FTP Select this to store scanned docu...

Page 188: ... will be used Login Name Allows you to view or edit the login name that is required to access the selected protocol or enter a new login name Login Password Allows you to view or edit the password that is required to access the selected protocol or enter a new password Re enter Password Enter the password again to confirm Apply New Settings Click this button to apply the new settings Restore Setti...

Page 189: ...th of custom size paper loaded in the MPF Tray 1 Custom Size X Sets the width of custom size paper loaded in the MPF Display Popup Sets whether to display a popup menu that prompts the user to set Paper Type and Paper Size when the paper is loaded in the MPF Apply New Settings Click this button to apply the new settings Restore Settings Click this button to restore the previous settings ...

Page 190: ...188 Dell Printer Configuration Web Tool ...

Page 191: ...aper identify the recommended print side on the paper package and load the paper accordingly See Loading Print Media in the Multipurpose Feeder MPF on page 59 and Loading Print Media in the Priority Sheet Inserter PSI on page 66 for detailed loading instructions Paper Characteristics The following paper characteristics affect print quality and reliability It is recommended that you follow these gu...

Page 192: ...degrade its performance Grain Direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 to 135 g m2 16 to 36 lb bond paper grain long fibers are recommended For paper heavier than 135 g m2 36 lb bond grain short is preferred Fiber Content Most high quality xerograph...

Page 193: ...s optical character recognition OCR forms In some cases you can adjust registration with your software program to successfully print on these forms Coated paper erasable bond synthetic paper thermal paper Rough edged rough or heavily textured surface paper or curled paper Recycled paper containing more than 25 post consumer waste that do not meet DIN 19 309 Multiple part forms or documents Print q...

Page 194: ...g an offset lithographic or engraved printing process Select paper that absorb ink but do not bleed Avoid paper with rough or heavily textured surfaces Use paper printed with heat resistant inks designed for use in xerographic copiers The ink must withstand temperatures of 225 C 437 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner or the silic...

Page 195: ...ues However it may not be possible to print on the paper to depending on the placement of holes on the paper To select and use pre punched paper Test paper from several manufacturers before ordering and using large quantities of pre punched paper Paper should be punched at the paper manufacturer and not drilled into paper already packaged in a ream Drilled paper can cause jams when multiple sheets...

Page 196: ... content is 25 or less Envelopes with 100 cotton content must not exceed 90 g m2 24 lb bond weight Use only freshly unpackaged undamaged envelopes Use envelopes that can withstand temperatures of 205 C 401 F without sealing excessive curling wrinkling or releasing hazardous emissions If you have any doubts about the envelopes you are considering check with the envelope supplier Adjust the guide to...

Page 197: ...material NOTICE Before buying large quantities of any print media it is recommended that you try a sample first When printing on labels Use labels that can withstand temperatures of 205 C 401 F without sealing excessive curling wrinkling or releasing hazardous emissions Set the paper type to Label from the printer driver Do not load labels together with paper in the same tray Do not print within 1...

Page 198: ...ng problems and uneven print quality For best results store print media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of print media on a pallet or shelf rather than directly on the floor If you store individual packages of print media out of the original carton ensure that they rest on a flat surface so that the edges do not buckl...

Page 199: ... the orientation of the paper loading NOTE Not available when the XPS Printer Driver is used 2 Custom width 76 2 mm 3 00 inches to 215 9 mm 8 50 inches The maximum width for envelope DL LEF 220 0 mm 8 66 inches Custom length 127 0 mm 5 00 inches to 355 6 mm 14 00 inches For the PSI 191 0 mm 7 50 inches to 355 6 mm 14 00 inches The maximum length for envelope Monarch LEF 98 4 mm 3 87 inches 3 Only ...

Page 200: ...PF Priority Sheet Inserter PSI Plain Y Y Plain Side 2 Y Y Plain Thick Y Y Plain Thick Side 2 Y Y Recycled Y Y Recycled Side 2 Y Y Label Y Y Covers Y Y Covers Side 2 Y Y Envelope Y Y Coated Y Y Coated Side 2 Y Y Values marked by an asterisk are the factory default menu settings ...

Page 201: ...per Type Specifications Paper type Weight gsm Remarks Plain Paper 60 90 Plain Thick Paper 91 105 Covers 106 163 Coated 106 163 Inkjet printer paper cannot be used Label Inkjet printer paper cannot be used Envelopes Recycled 60 105 ...

Page 202: ...200 Print Media Guidelines ...

Page 203: ...er type on the operator panel Capacity Multipurpose Feeder MPF can hold 150 sheets of standard paper 16 2 mm 0 64 inches of thick paper One sheet of coated paper 16 2 mm 0 64 inches of post cards Five envelopes 16 2 mm 0 64 inches of labels Priority Sheet Inserter PSI can hold 10 sheets of standard paper or one sheet of other paper Print Media Dimensions Both MPF and PSI accept print media within ...

Page 204: ...ng Print Media in the Multipurpose Feeder MPF NOTE Use only laser print media Do not use ink jet paper in this printer 1 Open the front cover 2 Pull the priority sheet inserter PSI out 3 Pull the length guide forward until it stops ...

Page 205: ...Loading Print Media 203 4 Pull the MPF extension forward until it stops 5 Adjust the paper width guides to their maximum width ...

Page 206: ...fore loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 7 Load print media on the MPF with the top edge first and with the recommended print side facing up ...

Page 207: ...Loading Print Media 205 8 Adjust the width guides until they rest lightly against the edges of the stack of print media 9 Slide the length guide towards the printer until it touches the print media ...

Page 208: ...size of print media first slide the MPF extension backward until it stops and then pinch the length guide and slide it backward until it touches print media 10 Insert the PSI into the printer and then align the PSI to the marking on the paper tray ...

Page 209: ...tor panel NOTE For standard size papers adjust the guides first and then set papers Loading an Envelope in the Multipurpose Feeder MPF NOTE When you print on envelopes be sure to specify the envelope setting on the printer driver If not specified the print image will be rotated 180 degrees When Loading Envelope 10 DL or Monarch Load envelopes with the side to be printed on facing up the flap side ...

Page 210: ...o prevent DL and Monarch from being wrinkled they are recommended to be loaded with the print side facing up flap opened and facing you When Loading C5 Load envelopes with the side to be printed on facing up with the flap open ...

Page 211: ...not load envelopes in the MPF right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown below when loading them in the MPF NOTE If envelopes are still not fed correctly add some bending to the flap of the envelopes as shown in the following illustration The amount of the bending shall be 5 mm 0 20 inches or less ...

Page 212: ...f each print media such as envelopes see the instruction on the Envelope Paper Setup Navigator on the printer driver Loading Letterhead Load the letter head in the printer with the print side facing up Ensure that the title on the letter head enters the printer first ...

Page 213: ... Inserter PSI NOTE To avoid paper jams do not remove the PSI while printing is in progress NOTE Use only laser print media Do not use ink jet paper in this printer 1 Open the front cover 2 Slide the PSI forward and then align the PSI to the marking on the paper tray ...

Page 214: ...ading Print Media 3 Adjust the paper width guides to their maximum width 4 Before loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface ...

Page 215: ...rint Media 213 5 Load print media on the PSI with the top edge first and with the recommended print side facing up 6 Adjust the width guides until they rest lightly against the edges of the stack of print media ...

Page 216: ...ope in the Priority Sheet Inserter PSI NOTE Be sure to fully insert the envelope until it stops Otherwise print media that is loaded on the MPF will be fed NOTE When you print on envelopes be sure to specify the envelope setting on the printer driver If not specified the print image will be rotated 180 degrees When Loading Envelope 10 DL or Monarch Load envelopes with the side to be printed on fac...

Page 217: ...o prevent DL and Monarch from being wrinkled they are recommended to be loaded with the print side facing up flap opened and facing you When Loading C5 Load envelopes with the side to be printed on facing up with the flap open ...

Page 218: ...not load envelopes in the PSI right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown below when loading them in the PSI NOTE If envelopes are still not fed correctly add some bending to the flap of the envelopes as shown in the following illustration The amount of the bending shall be 5 mm 0 20 inches or less ...

Page 219: ...f each print media such as envelopes see the instruction on the Envelope Paper Setup Navigator on the printer driver Loading Letterhead Load the letter head in the printer with the print side facing up Ensure that the title on the letter head enters the printer first ...

Page 220: ...il duplex printing is complete Manual duplex printing can be done using the multipurpose feeder or the priority sheet inserter The Multipurpose Feeder MPF 1 First print the even pages rear sides For a six page document rear sides are printed in the order of page 6 page 4 then page 2 Data LED blinks and the message appears on the LCD when the even pages finish printing 2 After the even pages are pr...

Page 221: ...der page 1 rear of page 2 page 3 rear of page 4 then page 5 rear of page 6 NOTE Printing on both sides of the paper is not possible if the document consists of various sizes of papers The Priority Sheet Inserter PSI 1 First print the even pages For a six page document even pages are printed in the order page 2 page 4 then page 6 Data LED blinks and the message appears on the LCD when the even page...

Page 222: ...up NOTE Warped or curled prints can cause paper jams Straighten them before setting them 3 Next stack the prints and set them as they are with the blank side face up into the PSI Ensure that Insert Output into paper tray is highlighted and then press the button Print pages in the order page 1 rear of page 2 page 3 rear of page 4 then page 5 rear of page 6 ...

Page 223: ...papers Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete Before printing a document ensure that the output tray extension is fully extended NOTE When you pull out envelopes or small size print media lift up the scanner unit ...

Page 224: ...222 Loading Print Media ...

Page 225: ...button Calls up the stored Fax number registered in the Phone Book The first four fax numbers in the Phone Book are assigned to the buttons in row order starting from the top corner 2 Copy button Moves to the top level of the Copy menu 3 Fax button Moves to the top level of the Fax menu 4 Data LED Lights up for incoming outgoing or pending Fax jobs 5 Ready Error LED Lights up when the printer is r...

Page 226: ... telephone number 11 Cancel button Cancels the current processing or pending job 12 B W Color LED Lights up to indicate which color mode is selected 13 Color Mode button Switches the color mode 14 Start button Starts a job 15 Backspace button Deletes characters and numbers 16 Speed Dial button Calls up a stored telephone number 17 Numeric keypad Enters characters and numbers 18 AC All Clear button...

Page 227: ... Characters on page 285 Printing a Panel Settings Page The panel settings page shows current settings for the operator panel menus The Operator Panel 1 Press the Menu button 2 Press the button until System is highlighted and then press the button 3 Press the button until Report List is highlighted and then press the button 4 Press the button until Panel Settings is highlighted and then press the b...

Page 228: ...l The Tool Box opens 2 Click the Printer Settings Report tab 3 Select Reports from the list at the left side of the page The Reports page is displayed 4 Click the Panel Settings button The panel settings page is printed ...

Page 229: ...227 Printing Copying Scanning and Faxing ...

Page 230: ...228 ...

Page 231: ...Feeder MPF on page 202 Loading Print Media in the Priority Sheet Inserter PSI on page 211 Avoiding Jams on page 459 If you experience a jam see Jam on page 492 for instructions Sending a Job to Print Install the printer driver to use all the features of the printer When you choose Print from a software program a window representing the printer driver opens Select the appropriate settings for the s...

Page 232: ...se the Printing Preferences dialog box 7 Click Print to send the job to the selected printer Canceling a Print Job There are several methods for canceling a print job Canceling From the Operator Panel To cancel a job after it has started printing 1 Press the Cancel button NOTE Printing is canceled only for the current job All the following jobs will continue to print Canceling a Job From the Compu...

Page 233: ...ou sent the job A list of print jobs appears in the printer window 3 Select the job you want to cancel 4 Press Delete on the keyboard Direct Print Using the USB Storage Device The Print From USB Memory feature allows you to print files stored in a USB storage device by operating from the operator panel Supported File Formats Files in the following file formats can be printed directly from a USB st...

Page 234: ...verify detailed printer settings print a printer settings page See Understanding the Printer Menus on page 359 or Understanding the Tool Box Menus on page 323 to identify the display and operator panel buttons if you need help The Operator Panel 1 Press the Menu button 2 Press the button until System is highlighted and then press the button 3 Press the button until Report List is highlighted and t...

Page 235: ...lled on your computer In this case click the name of Dell 1355 Multifunction Color Printer listed in Printer Name and then click OK The Tool Box opens 2 Click the Printer Maintenance tab 3 Select the desired menu item Each menu item has a list of values for the menu item A value can be A phrase or word to describe a setting A numerical value that can be changed An On or Off setting 4 Select the de...

Page 236: ...l 1355 Multifunction Color Printer Tool Box NOTE The Select Printer dialog box opens in this step when multiple printer drivers are installed on your computer In this case click the name of Dell 1355 Multifunction Color Printer listed in Printer Name and then click OK The Tool Box opens 2 Click the Printer Maintenance tab 3 Select System Settings from the list at the left side of the page The Syst...

Page 237: ...ments having other unusual characteristics in ADF CAUTION Carbon paper or carbon backed paper coated paper onion skin or thin paper wrinkled or creased paper curled or rolled paper or torn paper cannot be used in ADF CAUTION Do not use the documents with staples paper clips or exposed to adhesives or solvent based materials such as glue ink and correcting fluid in ADF NOTE To get the best scan qua...

Page 238: ... corner of the glass 3 Close the document cover NOTE Leaving the document cover open while copying may affect the copy quality and increase the toner consumption NOTE If you are copying a page from a book or magazine lift the document cover until its hinges are caught by the stopper and then close the cover If the book or magazine is thicker than 30 mm start copying with the cover open ...

Page 239: ...tput tray The ADF output tray should be emptied before it exceeds 35 sheets or your original documents may be damaged NOTE To get the best scan quality especially for gray scale images use the document glass instead of the ADF NOTE A computer connection is not required for copying 1 Load up to 35 sheets of 75 g m2 20 lb documents face up on the ADF with top edge of the documents in first Then adju...

Page 240: ... face up with top edge in first into the ADF OR Place a single document face down on the document glass and close the document cover For details about loading a document see Loading an Original Document on the ADF on page 296 2 Press the Copy button 3 Enter the number of copies using the numeric keypad to select the desired value 4 Press the Start button to begin copying Color To select mode for c...

Page 241: ...s cancel the collating by turning Collated to Uncollated on the operator panel 1 Load the document s face up with top edge in first into the ADF OR Place a single document face down on the document glass and close the document cover For details about loading a document see Loading an Original Document on the ADF on page 296 2 Press the Copy button 3 Ensure that Collated is highlighted and then pre...

Page 242: ...ailable only when Multiple Up is set to Off or Manual 1 Load the document s face up with top edge in first into the ADF OR Place a single document face down on the document glass and close the document cover For details about loading a document see Loading an Original Document on the ADF on page 296 2 Press the Copy button 3 Press the button until Reduce Enlarge is highlighted and then press the b...

Page 243: ...rt button to begin copying Document Size To specify the default document size 1 Load the document s face up with top edge in first into the ADF OR Place a single document face down on the document glass and close the document cover For details about loading a document see Loading an Original Document on the ADF on page 296 2 Press the Copy button 3 Press the button until Document Size is highlight...

Page 244: ...nd close the document cover For details about loading a document see Loading an Original Document on the ADF on page 296 2 Press the Copy button 3 Press the button until Original Type is highlighted and then press the button 4 Press the button to select the desired settings and then press the button NOTE Values marked by an asterisk are the factory default menu settings A4 210 x 297 mm 1 A5 148 x ...

Page 245: ...il Lighter Darker is highlighted and then press the button 4 Press the or button to select the desired settings and then press the button NOTE Values marked by an asterisk are the factory default menu settings 5 Press the Start button to begin copying Text Suitable for documents with text Text Photo Used for documents with both text and photos Photo Suitable for documents with photos Lighter2 Make...

Page 246: ...ct the desired settings and then press the button NOTE Values marked by an asterisk are the factory default menu settings 5 Press the Start button to begin copying Auto Exposure To suppress the background of the original to enhance text on the copy 1 Load the document s face up with top edge in first into the ADF OR Place a single document face down on the document glass and close the document cov...

Page 247: ...button until Auto Exposure is highlighted and then press the button 4 Press the button until On is highlighted and then press the button 5 Press the Start button to begin copying Multiple Up To print two original images to fit onto one sheet of paper ...

Page 248: ...he document cover For details about loading a document see Loading an Original Document on the ADF on page 296 Auto Automatically reduces the pages to fit in one page ID Copy Always prints two sides of the ID card in one page in the original size by 100 Manual Reduces the pages in the custom size depending on the setting of the Reduce Enlarge menu ...

Page 249: ... Press the button to select Yes or No and then press the button 7 If you select Yes press the button to select Continue or Cancel and then press the button Margin Top Bottom To specify the top and bottom margins of the copy 1 Load the document s face up with top edge in first into the ADF OR Place a single document face down on the document glass and close the document cover For details about load...

Page 250: ...oad the document s face up with top edge in first into the ADF OR Place a single document face down on the document glass and close the document cover For details about loading a document see Loading an Original Document on the ADF on page 296 2 Press the Copy button 3 Press the button until Margin Left Right is highlighted and then press the button 4 Press the or button or enter the desired value...

Page 251: ...nal Document on the ADF on page 296 2 Press the Copy button 3 Press the button until Margin Middle is highlighted and then press the button 4 Press the or button or enter the desired value using the numeric keypad and then press the button NOTE Values marked by an asterisk are the factory default menu settings 5 Press the Start button to begin copying 4 mm 0 2 inch Specify the value in increments ...

Page 252: ...then press the button 4 Ensure that Copy Defaults is highlighted and then press the button 5 Press the button until the desired menu item is highlighted and then press the button 6 Press the or button until the desired setting is highlighted or enter the value using the numeric keypad and then press the button 7 Repeat steps 5 and 6 as needed 8 To return to the previous screen press the Back butto...

Page 253: ...hlighted and then press the button 6 Press the button to select Mode 1 or Mode 2 and then press the button 7 Press the or button or enter the desired value using the numeric keypad and then press the button You can select from 5 30 minutes for Mode 1 or 1 6 minutes for Mode 2 8 To return to the previous screen press the Back button ...

Page 254: ...252 Copying ...

Page 255: ...quire a resolution above those recommended in the above table you should reduce the size of the image by previewing or pre scan and cropping before scanning the image NOTE You can use PaperPort s built in Optical Character Recognition OCR software to copy text from scanned documents so that you can use and edit the text in any text editing word processing or spreadsheet program The OCR process req...

Page 256: ...ng ScanDirect refer to the PaperPort s Help menu Icons on the ScanDirect bar represent the programs that are limited to PaperPort and to ScanDirect To scan and send an item to a program click the program icon and then scan the item ScanDirect automatically starts the selected program when the scan is complete Scanning From the Operator Panel NOTE Ensure that the printer is connected to the compute...

Page 257: ...ogram selection window NOTE You must use ScanButton Manager on your computer to change the settings for scanning For details see Quick Launch Utility on page 410 Scanning Using the TWAIN Driver Your printer supports the Tool Without An Interesting Name TWAIN driver for scanning images TWAIN is one of the standard components provided by Microsoft Windows XP Windows Server 2003 Windows Server 2008 W...

Page 258: ...u click Nuance PaperPort 12 from All Programs and then click PaperPort 3 Click Select then select TWAIN Dell 1355cn cnw MFP Scanner and then click OK 4 Select your scanning preferences and click Preview to display the preview image NOTE The illustration may vary for different operating systems 5 Select the desired properties from the Image Quality and Image Options tabs 6 Click Scan to start scann...

Page 259: ...cted to the computer using the USB cable 1 Load the document s face up with top edge in first into the ADF OR Place a single document face down on the document glass For details about loading a document see Loading an Original Document on the ADF on page 296 2 Start the drawing software such as Paint for Windows NOTE When you use Windows Vista or Windows Server 2008 use Windows Photo Gallery inste...

Page 260: ...ed picture to display the Advanced Properties dialog box 5 Select the desired properties including brightness and contrast and then click OK 6 Click Scan to start scanning 7 Click Save As from the File menu 8 Enter a picture name and select a file format and destination to save the picture ...

Page 261: ...the Dell Printer Configuration Web Tool or Address Book Editor The following items are required to use the Scan to Server Computer feature Using SMB To transfer data via SMB your computer must run on one of the following operating systems that includes folder sharing For Mac OS X a shared user account is required on the Mac OS X Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft...

Page 262: ...ice of Microsoft Internet Information Services 6 0 Microsoft Windows XP FTP service of Microsoft Internet Information Server 3 0 4 0 or Internet Information Services 5 0 5 1 Mac OS X FTP service of Mac OS X 10 4 2 10 4 4 10 4 8 10 4 9 10 4 10 10 4 11 10 5 10 6 For information on how to configure the FTP service contact your system administrator Follow the procedure below to use the Scan to Server ...

Page 263: ...ord for your user login you need to create a password on your User Login Account with the following procedure For Microsoft Windows XP 1 Click start Control Panel User Accounts 2 Click Change an account 3 Select your account 4 Click Create a password and add in a password for your user login account For Windows Vista and Windows 7 1 Click Start Control Panel 2 Click User Accounts and Family Safety...

Page 264: ...nt and add in a password for your user login account For Mac OS X 10 4 10 5 10 6 1 Click System Preferences Accounts 2 Select Change Password 3 Enter a password for your user login account in New password 4 Re enter the password in Verify After you confirmed a login user name and password go to Specifying a Destination to Store the Document on page 262 When using FTP The Scan to Computer Server fe...

Page 265: ...he Sharing tab and then select Share this folder on the network 4 Enter a shared name in the Share name box NOTE Write down this shared name because you will use this name in the next setting procedure NOTE When the following screen appears click If you understand the security risks but want to share files without running the wizard click here then select Just enable file sharing and then click OK...

Page 266: ...b folders create new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After you created a folder go to Configuring the Printer Settings on page 271 ...

Page 267: ...nal Edition 1 Create a folder in the desired directory on your computer Example of folder name MyShare and double click the folder 2 Select Folder Options from Tools 3 Click View tab and then clear the checkbox of Use simple file sharing Recommended ...

Page 268: ... in the Share name box NOTE Write down this shared name because you will use this name in the next setting procedure 8 Click on Permissions to create a write permission for this folder 9 Click Add 10 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to select box and click Check Names to confirm Example of user login name MySelf ...

Page 269: ... Click OK NOTE Do not use Everyone as the user login name 12 Click the user login name that you have just entered Select the Full Control check box This will grant you permission to send the document into this folder ...

Page 270: ...ic John in your directory After you created a folder go to Configuring the Printer Settings on page 271 For Microsoft Windows Vista Windows 7 Windows Server 2008 Windows Server 2008 R2 1 Create a folder in the desired directory on your computer Example of folder name MyShare 2 Right click the folder and then select Properties 3 Click the Sharing tab and then select Advanced Sharing 4 Select the Sh...

Page 271: ... use this name in the next setting procedure 6 Click Permissions to give write permission for this folder 7 Click Add 8 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to select box and click Check Names to confirm Example of user login name MySelf ...

Page 272: ...Everyone as the user login name 11 Click OK NOTE To add sub folders create new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After you created a folder go to Configuring the Printer Settings on page 271 For Mac OS X 10 4 1 Select Go from the Finder menu an...

Page 273: ... Check the Shared folder check box and then close the window 4 Open System Preferences and then click Sharing 5 Check the File Sharing check box and then click Options 6 Check the Share Files and folders using SMB check box and your account name 7 Click Done When Using FTP For a destination to store the document contact your system administrator Configuring the Printer Settings You can configure t...

Page 274: ...k Address Book if a security login dialog box appears type in the correct user name and password NOTE The default user name is admin and the default password is left blank NULL 5 Click the Server Address tab 6 Select any unused number and click Create ...

Page 275: ...Scanning 273 The Server Address page appears To fill in the fields enter the information as follows 1 2 3 4 5 6 7 8 9 ...

Page 276: ... computer or the FTP server that you have shared out The following are examples For FTP Server name myhost example com myhost host name example com domain name IP address 192 168 1 100 For SMB Server name myhost IP address 192 168 1 100 4 Share Name For SMB only On the Windows operating system enter the share name of the folder to store the scanned document on the recipient computer On the Mac OS ...

Page 277: ...g item Server Path MyPic John For FTP Enter the server path to store the scanned document 6 Server Port Number Enter the Server Port Number If you are unsure you can enter the default value of 139 for SMB and 21 for FTP 7 Login Name Enter the user account name that has access to the shared folder on your computer or FTP server 8 Login Password Enter the password corresponding to the above login na...

Page 278: ...tart All Programs Dell Printers Dell 1355 Multifunction Color Printer Address Book Editor The Select Device window appears 2 Select your printer from the list 3 Click OK 4 Click Tool New Printer Address Book Server The Server Address dialog box appears ...

Page 279: ...ect Computer SMB if you store the document in a shared folder of your computer Select Server FTP if you use a FTP server 3 Computer Settings wizard Clicking this button opens the wizard screen which guides you through several steps When you complete the steps in the wizard the items 4 to 10 are entered automatically For details click the Help button 1 2 3 4 5 6 7 8 9 ...

Page 280: ...h For SMB To store the scanned document in the share folder directly without creating any subfolder leave the space blank To store the scanned document in the folder you created under the share folder enter the path as following Example Share Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory In this case enter th...

Page 281: ...Search Address book and then press the button Network Computer Stores the scanned image on the computer by using the SMB protocol Network Server Stores the scanned image on the server by using the FTP protocol Search Address Book Select the server address registered in Address Book 8 Login Password Enter the password corresponding to the above login name NOTE NOTE Empty password is not valid in th...

Page 282: ...save them follow the steps below 1 Insert the USB storage device into the USB port on your printer 2 Load the document s face up with top edge in first into the ADF OR Place a single document face down on the document glass For details about loading a document see Loading an Original Document on the ADF on page 296 3 Press the Scan button 4 Ensure that Scan to USB Memory is highlighted and then pr...

Page 283: ...guration Web Tool See Setting an E Mail Address Book on page 281 for more details Setting an E Mail Address Book 1 Open a web browser 2 Type in the IP address of the printer in the address bar and click Go The printer s Web page appears 3 Click the Address Book tab The login dialog box appears 4 Type in the administrator login ID and password registered on the printer 5 Click Address Book 6 Click ...

Page 284: ...st into the ADF OR Place a single document face down on the document glass For details about loading a document see Loading an Original Document on the ADF on page 296 2 Press the Scan button 3 Press the button until Scan to Email is highlighted and then press the button 4 Ensure that Email to is highlighted and then press the button 5 Press the button to select the setting listed below and then p...

Page 285: ... e mail address registered in the E mail address book and then press the button Email Group Select the e mail group registered in the E mail Groups and then press the button NOTE Users need to be registered before you can select Address Book on the operator panel 6 Press the Start button to send e mail ...

Page 286: ...284 Scanning ...

Page 287: ...so need to enter the corresponding names When prompted to enter a letter press the appropriate button until the correct letter appears on the display For example to enter the letter O press 6 Each time you press 6 the display shows a different letter M N O and finally 6 To enter additional letters repeat the first step Press the button when you are finished Keypad Letters and Numbers Key Assigned ...

Page 288: ... and then press the Redial Pause button before entering the telephone number appears on the display to indicate when a pause is entered Configuring Fax Initial Settings NOTE The following settings can be configured also using Advance Tools on Easy Setup Navigator Setting Your Country You need to set the country where your printer is used for using the fax service on the printer 1 Press the Menu bu...

Page 289: ...n most countries you are required by law to indicate your fax number on any fax you send The printer ID containing your telephone number and name or company name will be printed at the top of each page sent from your printer 1 Press the Menu button 2 Press the button until System is highlighted and then press the button 3 Press the button until Admin Menu is highlighted and then press the button 4...

Page 290: ...ystem is highlighted and then press the button 3 Press the button until Admin Menu is highlighted and then press the button 4 Press the button until System Settings is highlighted and then press the button 5 Press the button until Date Time is highlighted and then press the button 6 Ensure that Set Date is highlighted and then press the button 7 Enter the correct date using the numeric keypad or p...

Page 291: ... press the button 6 Press the button until Date Format is highlighted and then press the button 7 Press the button until the desired format is highlighted and then press the button 8 To return to the previous screen press the Back button Setting Sounds Speaker Volume 1 Press the Menu button 2 Press the button until System is highlighted and then press the button 3 Press the button until Admin Menu...

Page 292: ... volume is highlighted and then press the button 7 Reboot the printer by turning the power switch off and then on Specifying the Fax Settings Changing the Fax Settings Options 1 Press the Menu button 2 Press the button until System is highlighted and then press the button 3 Press the button until Admin Menu is highlighted and then press the button 4 Press the button until Fax Settings is highlight...

Page 293: ...all Ans FAX Mode The printer can share a telephone line with an answering machine In this mode the printer will monitor the fax signal and pick up the line if there are fax tones If the phone communication is using serial transmission in your country such as Germany Sweden Denmark Austria Belgium Italy France and Switzerland this mode is not supported DRPD Mode Before using the Distinctive Ring Pa...

Page 294: ...dial Delay Specifies the interval between redial attempts Junk Fax Setup Sets whether to reject faxes sent from unwanted numbers by accepting faxes only from the fax numbers registered in the Phone Book Remote Receive Sets whether to receive a fax by pressing a remote receive code on the external telephone Remote Rcv Tone Specifies the remote receive code in two digits to start Remote Receive Fax ...

Page 295: ...ax page when the entire page does not fit onto the output paper Selecting Auto Reduction automatically reduces the fax page to fit it onto the output paper and does not discard any images or text at the bottom of the page ECM Sets whether to enable the ECM To use the ECM the remote machines must also support the ECM Modem Speed Specifies the fax modem speed when a fax transmission or reception err...

Page 296: ...rom 0 9 and 13 Press the button when the prefix dial number on the display is correct 14 Reboot the printer by turning the power switch off and then on Advanced Fax Settings NOTE The advanced fax settings are only meant for advanced users Incorrect settings on this printer may damage the device If you are experiencing fax send or receive errors there is an advanced fax settings menu which you can ...

Page 297: ...Parameter is highlighted and then press the button 4 Press the button until G3M TX Coding is highlighted and then press the button 5 Press the button until MMR is highlighted and then press the button to enable MMR encoding select MR to enable MR encoding or select MH to enable MH encoding You can change the modem receive encoding with the following instructions 1 When the printer is in Customer M...

Page 298: ... tray The ADF output tray should be emptied before it exceeds 35 sheets or your original documents may be damaged NOTE To get the best scan quality especially for gray scale images use the document glass instead of the ADF 1 Place the document s face up on the ADF with the top edge of the documents in first Then adjust the document guides to the correct document size 2 Adjust the document resoluti...

Page 299: ... page 298 4 Close the document cover NOTE Ensure that no document is in the ADF If any document is detected in the ADF it takes priority over the document on the document glass NOTE If you are faxing a page from a book or magazine lift the document cover until its hinges are caught by the stopper and then close the cover If the book or magazine is thicker than 30 mm start faxing with the cover ope...

Page 300: ...ment type for the current fax job 1 Press the Fax button 2 Press the button until Document Type is highlighted and then press the button 3 Press the button to select the desired setting and then press the button Standard Suitable for documents with normal sized characters Fine Suitable for documents containing small characters or thin lines or documents printed using a dot matrix printer Super Fin...

Page 301: ...ent see Loading an Original Document on the ADF on page 296 2 Press the Fax button 3 Adjust the document resolution to suit your fax needs For more information see Resolution on page 298 If you need to change the contrast see Lighter Darker on page 299 4 You can select a fax number in one of the following ways Ensure that Fax to is highlighted and then press the button Press the button until Phone...

Page 302: ...ou for another page Press the button to select Yes or No and then press the button 6 The number is dialed and then the printer begins sending the fax when the remote fax machine is ready NOTE Press the Cancel button to cancel the fax job at any time while sending the fax Sending a Fax Manually 1 Load the document s face up with top edge in first into the ADF OR Place a single document face down on...

Page 303: ...ress the Start button If the document is not loaded on the ADF press the Start button press the button until the desired setting appears and then press the button NOTE Press the Cancel button and the button to cancel the fax job at any time while sending the fax Confirming Transmissions When the last page of your document has been sent successfully the printer beeps and returns to the standby mode...

Page 304: ...he document s face up with top edge in first into the ADF OR Place a single document face down on the document glass and close the document cover For details about loading a document see Loading an Original Document on the ADF on page 296 2 Press the Fax button 3 Adjust the document resolution to suit your fax needs For more information see Resolution on page 298 If you need to change the contrast...

Page 305: ... the printer is activated Sending a Fax from the Driver Direct Fax You can send a fax directly from your computer by using the driver NOTE Only black and white faxes can be sent using Direct Fax Example For Microsoft Windows NOTE The names of the windows and the buttons may be different from those given in the following procedure depending on the application you are using NOTE To use this feature ...

Page 306: ...304 Faxing 4 The Printing Preferences dialog box appears Specify the fax settings For more information click the Help of the driver NOTE The settings done here are only applied to a single fax job ...

Page 307: ...s 7 Specify the destination for the recipient in one of the following ways Enter a name and phone number directly Select a recipient from a phone book saved on your computer Select a recipient from a database other than a phone book or address book For more information on how to specify the destination see the Help of the driver ...

Page 308: ...ows and the buttons may be different from those given in the following procedure depending on the application you are using NOTE When using a USB connection on Mac OS 10 4 x upgrade Common Unix Printing System CUPS software to version 1 2 12 or later You can download it from CUPS web site 1 Open the file you want to send by fax 2 Open the print dialog box from the application and then select Dell ...

Page 309: ...ere are only applied to a single fax job 4 Click Print The Fax Recipient dialog box appears 5 Specify the destination for the recipient in one of the following ways Enter a name and phone number directly Select a recipient from a phone book saved on your computer ...

Page 310: ...phone connector on the back of your printer When the memory is full the fax is received in the TEL Mode Loading Paper for Receiving Faxes The instructions for loading paper in the PSI are the same whether you are printing faxing or copying except that faxes can only be printed on Letter A4 or Legal sized paper For details about loading paper see Loading Print Media on page 201 For details about se...

Page 311: ...he caller leaves a message the answering machine stores the message as it would normally If your printer hears a fax tone on the line it automatically starts to receive a fax NOTE If you have set your printer to Auto Answer Fax and your answering machine is switched off or no answering machine is connected to your printer your printer will automatically go into the Fax mode after a predefined time...

Page 312: ...mpany To set up Distinctive Ring Pattern Detection you will need another telephone line at your location or someone available to dial your FAX number from outside To set up the DRPD 1 Press the Menu button 2 Press the button until System is highlighted and then press the button 3 Press the button until Admin Menu is highlighted and then press the button 4 Press the button until Fax Settings is hig...

Page 313: ... until Polling Receive is highlighted and then press the button 3 Press the button until On is highlighted and then press the button 4 Enter the fax number of the remote machine and then press the button NOTE For information on how to enter the fax number of the remote machine see Sending a Fax Manually on page 300 or Sending a Fax Automatically on page 299 5 Press the Start button Automatic Diali...

Page 314: ...ed and then press the button 10 Enter the number you want to store using the numeric keypad and then press the button To insert a pause between numbers press the Redial Pause button appears on the display 11 Ensure that Apply Settings is highlighted and then press the button 12 Ensure that Are You Sure is displayed press the button to select Yes and then press the button 13 To store more fax numbe...

Page 315: ...ou are using the document glass the display prompts you for another page Press the button to select Yes to add more documents or to select No to begin sending the fax immediately and then press the button 7 The fax number stored in the speed dial location is automatically dialed The document is sent when the remote fax machine answers NOTE Using the asterisk in the first digit you can send a docum...

Page 316: ...name and then press the button 9 Ensure that Speed Dial No is highlighted and then press the button 10 Press the button until the desired number is highlighted press the button to select the speed dial numbers and then press the button 11 Ensure that Apply Settings is highlighted and then press the button 12 Ensure that Are You Sure is displayed press the button to select Yes and then press the bu...

Page 317: ...ect Yes and then press the button 8 To change the speed dial number a Press the button until Speed Dial No is highlighted and then press the button b Press the button until the speed dial number that you want to edit is highlighted and then press the button to select or deselect the speed dial number Press the button c Press the button until Apply settings is highlighted and then press the button ...

Page 318: ...ou can check your automatic dial setting by printing a speed dial list 1 Press the Menu button 2 Press the button until System is highlighted and then press the button 3 Press the button until Report List is highlighted and then press the button 4 Press the button until Address Book is highlighted and then press the button A list of your speed dial entries is printed Other Ways to Fax Using the Se...

Page 319: ... return to the standby mode press the Menu button When a fax is received in the secure receiving mode your printer stores it into memory and the Job Status screen displays Secure Receive to let you know that there is a fax stored NOTE If you change the password while Secure Receive Set is Enable perform steps 1 to 5 Press the button until Change Password is highlighted and then press the button En...

Page 320: ... to specify the time for the TAD When the TAD picks up the call the printer monitors and takes the line if fax tones are received and then starts receiving the fax If the answering device is off the printer automatically goes into the Fax after the ring tone sounds for a predefined time If you answer the call and hear fax tones the printer will answer the fax call if you Set On Hook to On you can ...

Page 321: ...rinter is sending or receiving a fax Follow the instructions provided with your computer modem and fax application to fax via the computer modem Printing a Report The following reports may be useful when using fax Address Book This list shows all the addresses currently stored in the memory of the printer as Address Book information Fax Activity This report shows information about the faxes you re...

Page 322: ...Press the Menu button 2 Press the button until System is highlighted and then press the button 3 Ensure that Defaults Settings is highlighted and then press the button 4 Press the button until Fax Defaults is highlighted and then press the button 5 Press the button until the desired menu item is highlighted and then press the button 6 Press the or button until the desired setting is highlighted or...

Page 323: ...321 Know Your Printer ...

Page 324: ...322 ...

Page 325: ...Your Printer Software Windows Only on page 409 Printer Settings Report The Printer Settings Report tab contains the Printer Information Menu Settings Reports TCP IP Settings Tray Settings Defaults Settings and Fax Settings pages NOTE Values marked by an asterisk are the factory default menu settings Printer Information Purpose To display the information of your printer Values Dell Service Tag Numb...

Page 326: ...Sleep Displays the time taken by the printer before it enters Sleep mode after it finishes a job Deep Sleep Displays the time taken by the printer before it enters Deep Sleep mode after it goes into Sleep mode Auto Reset Displays the time taken by the printer before it automatically resets the settings for Copy Scan or Fax on the operator panel to the defaults when no additional settings are made ...

Page 327: ...f the tone that is emitted 5 seconds before the printer performs auto clear Off indicates that the tone is disabled All Tones Displays the volume of all the alert tones Off indicates that all the tones are disabled Job Time Out Displays the amount of time that the printer waits for data to arrive from the computer Fault Time Out Displays the time taken by the printer before it cancels jobs that st...

Page 328: ...of labels Adjust BTR Plain Displays the voltage setting of the transfer roller for plain paper Plain Thick Displays the voltage setting of the transfer roller for thick plain paper Recycled Displays the voltage setting of the transfer roller for recycled paper Covers Displays the voltage setting of the transfer roller for cover paper Coated Displays the voltage setting of the transfer roller for c...

Page 329: ...per Envelope Displays the temperature setting of the fuser for envelopes Label Displays the temperature setting of the fuser for labels Auto Registration Adjustment Displays whether to automatically adjust color registration Adjust Altitude Displays the altitude of the location where the printer is installed Non Dell Toner Displays whether to use toner cartridge of another manufacturer BTR Refresh...

Page 330: ...story Click to print the completed jobs history Error History Click to print the error history Demo Page Click to print the Demo Page Address Book List Click to print the list of Personal Address Fax Group and E mail Group stored as Address Book IP Address Mode Displays the method for acquiring the IP address IP Address Displays the IP address of your printer Subnet Mask Displays the subnet mask G...

Page 331: ...the scanned image Color Displays whether to scan in color or in black and white Resolution Displays the default scan resolution Document Size Displays the default document size Lighter Dark er Displays the default scan density level Sharpness Displays the default sharpness level Auto Exposure Displays whether to suppress the background of the original to enhance text on the scanned image Margin To...

Page 332: ... Dark er Displays the default copy density level Sharpness Displays the default sharpness level Auto Exposure Displays whether to suppress the background of the original to enhance text on the copy Color Balance Red Displays the color balance level of red Color Balance Green Displays the color balance level of green Color Balance Blue Displays the color balance level of blue Gray Balance Displays ...

Page 333: ...transmission through the internal speaker until a connection is made Ring Tone Volume Displays the volume of the ring tone which indicates that an incoming call is a telephone call through the internal speaker when Receive Mode is set to Telephone Fax Line Type Displays the line type Tone Pulse Displays the dialing type Resend Delay Displays the interval between transmission attempts Redial Attemp...

Page 334: ...rted Discard Size Displays whether to discard text or images at the bottom of a fax page when the entire page does not fit onto the output paper ECM Displays whether to enable the Error Correction Mode ECM Modem Speed Displays the fax modem speed when a fax transmission or reception error occurs Fax Activity Displays whether to automatically print a fax activity report after every 50 incoming and ...

Page 335: ...uage settings job log auto print and mm inch setting Values Power Saver Timer Sleep 1 5 minutes Specifies the time taken by the printer before it enters Sleep mode after it finishes a job 5 30 minutes Deep Sleep 6 minutes Specifies the time taken by the printer before it enters Deep Sleep mode after it goes into Sleep mode 1 6 minutes Auto Reset 45 seconds Specifies the time taken by the printer b...

Page 336: ...t emit a tone when a problem occurs Low Emits a tone at the specified volume when a problem occurs Medium High Out of Paper Tone Off Does not emit a tone when the printer runs out of paper Low Emits a tone at the specified volume when the printer runs out of paper Medium High Auto Clear Alert Tone Off Does not emit a tone before the printer performs auto clear Low Emits a tone at the specified vol...

Page 337: ...seconds Panel Language English Specifies the language to be used on the operator panel Français Italiano Deutsch Español Nederlands Dansk Norsk Svenska Auto Log Print 2 Off Does not automatically print a job history report On Automatically prints a job history report after every 20 jobs mm inch 3 millimeter mm Specifies the measurement unit displayed after the numeric value on the operator panel i...

Page 338: ...saver timer mode if you want a balance between energy consumption and a shorter warm up period The printer automatically returns to the standby mode from the Sleep mode when it receives data from the computer You can also return the printer to the standby mode by pressing any button on the operator panel 2 If more than 20 jobs are in the queue the job history may be cleared 3 The default for mm in...

Page 339: ...e voltage If you see white spots on the print output try to decrease the voltage NOTE The print quality changes depending on the values you select for this item Values Label Normal Specifies the paper density of labels Light Apply New Settings After you complete the settings press the Apply New Settings button to apply the changes Plain 0 3 3 Plain Thick 0 3 3 Recycled 0 3 3 Covers 0 3 3 Coated 0 ...

Page 340: ...operly try to increase the temperature NOTE The print quality changes depending on the values you select for this item Values Registration Adjustment Purpose To set Color Registration Adjustment individual yellow magenta cyan correction settings When Auto Registration Adjustment is set to On the printer prints the color registration chart and adjusts the color registration by Plain 0 3 3 Plain Thi...

Page 341: ...rint Color Regi Chart 1 2 Click Start to print a color registration chart Color Registration Adjustment 1 Lateral 1 Yellow 0 Specifies lateral perpendicular to paper feed direction color adjustment values individually 5 5 Magenta 0 5 5 Cyan 0 5 5 Color Registration Adjustment 2 Process 1 LY Left Yellow 0 Specifies process paper feed direction color adjustment values individually 5 5 LM Left Magent...

Page 342: ...eset to their default values For details see Resetting Defaults on page 357 Values 1 This item is available only when Auto Registration Adjustment is set to Off 2 The color registration chart prints a lattice pattern of yellow magenta and cyan lines On the chart find the values on the right side that are next to the line that is perfectly straight for each of the three colors If the value for this...

Page 343: ...ounter measures for curling separating discharge of the paper Values User Fax Section Click to initialize the fax number entries in the Address Book User Scan Section Click to initialize the e mail and server address entries in the Address Book Non Dell Toner Off Does not use toner cartridge of another manufacturer On Uses toner cartridge of another manufacturer Apply New Settings After you comple...

Page 344: ...he Apply New Settings button to apply the changes IP Address Mode AutoIP Automatically sets the IP address BOOTP Uses BOOTP to set the IP address RARP Uses RARP to set the IP address DHCP Uses DHCP to set the IP address Panel Manually sets the IP address IP Address Manually sets the IP address allocated to the printer Subnet Mask Manually sets the subnet mask Gateway Address Manually sets the gate...

Page 345: ...fy the paper size and type of paper loaded in the Multipurpose Feeder MPF Values Paper Type Plain Specifies the type of paper loaded in the MPF Plain Thick Covers Coated Label Recycled Envelope Plain Side 2 Plain Thick Side 2 Covers Side 2 Coated Side 2 Recycled Side 2 ...

Page 346: ...ch Specifies the length of custom size paper 127 355 mm 5 0 14 0 inch Custom Size X 210 mm 8 3 inch Specifies the width of custom size paper 77 215 mm 3 0 8 5 inch Display Popup On Displays a popup menu that prompts the user to set Paper Type and Paper Size when the paper is loaded in the MPF Off Does not display a popup menu Apply New Settings After you complete the settings press the Apply New S...

Page 347: ...e server settings for the Dell Printer Configuration Web Tool Display of EWS On Turns on the display of the server settings for the Dell Printer Configuration Web Tool Off Turns off the display of the server settings for the Dell Printer Configuration Web Tool Apply New Settings After you complete the settings press the Apply New Settings button to apply the changes Scan To Network Computer Networ...

Page 348: ... Folio Legal Sets the document size to Legal Executive Sets the document size to Executive Lighter Dark er Lighter 2 Makes the scanned image lighter than the original Works well with dark print Lighter 1 Normal Works well with standard typed or printed documents Darker 1 Makes the scanned image darker than the original Works well with light print or faint pencil markings Darker 2 Sharpness Softest...

Page 349: ...ies the value of the middle margin 0 50 mm 0 0 2 0 inch Image Compression High Sets the image compression level to High Medium Sets the image compression level to Medium Low Sets the image compression level to Low Max E Mail Size Sets the maximum size of e mail that can be sent within the range of 50 K bytes to 16384 K bytes The default is 2048 K bytes Apply New Settings After you complete the set...

Page 350: ...ining photographic images Lighter Dark er Lighter 2 Makes the fax lighter than the original Works well with dark print Lighter 1 Normal Works well with standard typed or printed documents Darker 1 Makes the fax darker than the original Works well with light print or faint pencil markings Darker 2 Delayed Start 21 00 Sets the fax transmission start time when sending a fax at a specified time 00 00 ...

Page 351: ...5 70 50 inch series 200 Sets the default enlargement ratio when you set the default measurement unit to inch Statement Legal 154 Statement Letter 129 100 Does not enlarge or reduce the size of a copied image Legal Letter 78 Sets the default reduction ratio when you set the default measurement unit to inch Ledger Letter 64 50 Custom Reduce Enlarge 100 Reduces or enlarges the image to the custom siz...

Page 352: ... documents Darker 1 Makes the copy darker than the original Works well with light print or faint pencil markings Darker 2 Sharpness Softest Makes the copy softer than the original Softer Normal Does not make the copy sharper or softer than the original Sharper Makes the copy sharper than the original Sharpest Auto Exposure On Suppresses the background of the original to enhance text on the copy Of...

Page 353: ...d Uncollated Does not sort the copy job Collated Sorts the copy job Auto Automatically determines which output mode for the copy job Margin Top Bottom 4 mm 0 2 inch Specifies the value of the top and bottom margins 0 50 mm 0 0 2 0 inch Margin Left Right 4 mm 0 2 inch Specifies the value of the left and right margins 0 50 mm 0 0 2 0 inch Margin Middle 0 mm 0 0 inch Specifies the value of the middle...

Page 354: ...If the phone communication is using serial transmission in your country such as Germany Sweden Denmark Austria Belgium Italy France and Switzerland this mode is not supported DRPD Before using the Distinctive Ring Pattern Detection DRPD option a distinctive ring service must be installed on your telephone line by the telephone company After the telephone company has provided a separate number for ...

Page 355: ...Pulse 10 pulse per second Pulse 20PPS Sets the dialing type to Pulse 20 pulse per second Resend Delay 8 Specifies the interval between transmission attempts 3 255 Redial Attempts 3 Specifies the number of redial attempts to make when the destination fax number is busy If you enter 0 the printer will not redial 0 9 Redial Delay 1 Specifies the interval between redial attempts 1 15 Junk Fax Setup Of...

Page 356: ...ds incoming faxes to a specified destination Print and Forward Always forwards incoming faxes to a specified destination and prints all forwarded incoming faxes Fax Fwd Number Specifies the fax number of the destination to which incoming faxes will be forwarded Prefix Dial Off Does not set a prefix dial number On Sets a prefix dial number Prefix Dial Num Sets a prefix dial number of up to five dig...

Page 357: ...ax Broadcast Print Disable Does not print a transmission report after a fax transmission to multiple destinations Print On Error Prints a transmission report only when an error occurs Print Always Prints a transmission report after every fax transmission to multiple destinations Fax Protocol Print Disable Does not print a protocol monitor report Print On Error Prints a protocol monitor report only...

Page 358: ...ton Clean Developer Purpose To rotate the developer motor and stir the toner in the toner cartridge Values Pitch Configuration Chart Click to print full halftone pages for yellow magenta cyan and black Also outputs pages to check the pitch Ghost Configuration Chart Click to print a chart to check for ghost printing 4 Colors Configuration Chart Click to print bands of yellow magenta cyan and black ...

Page 359: ...hen multiple printer drivers are installed on your computer the Select Printer window appears In this case click the name of this printer listed in Printer Name and then click OK The Tool Box opens 2 Click the Printer Maintenance tab 3 Select Reset Defaults from the list at the left side of the page The Reset Defaults page is displayed 4 Select the desired option button Clean Developer Click Start...

Page 360: ...358 Understanding the Tool Box Menus The printer restarts automatically to apply the settings ...

Page 361: ... using the printer driver Print settings selected from the printer driver have precedence over the default menu settings selected from the operator panel Defaults Settings Use the Defaults Settings menu to configure the default copy scan and fax settings of the printer Copy Defaults Use the Copy Defaults menus to configure a variety of copy features NOTE Values marked by an asterisk are the factor...

Page 362: ...ion enlargement ratio Values mm series inch series Uncollated Does not sort the copy job Collated Sorts the copy job Auto Automatically determines which output mode for the copy job 200 A5 A4 141 A5 B5 122 100 B5 A5 81 A4 A5 70 50 200 Stmt Lgl 154 Stmt Ltr 129 100 Lgl Ltr 78 Ldgr Ltr 64 50 ...

Page 363: ... Document Size Purpose To specify the default document size Values Original Type Purpose To select the copy image quality Values A4 210 x 297 mm 1 A5 148 x 210 mm B5 182 x 257 mm Letter 8 5 x 11 1 Folio 8 5 x 13 Legal 8 5 x 14 Executive 7 25 x 10 5 1 The default for Document Size varies depending on country specific factory default Text Suitable for documents with text Text Photo Suitable for docu...

Page 364: ...he original Works well with dark print Lighter1 Normal Works well with standard typed or printed documents Darker1 Makes the copy darker than the original Works well with light print or faint pencil markings Darker2 Sharpest Makes the copy sharper than the original Sharper Normal Does not make the copy sharper or softer than the original Softer Makes the copy softer than the original Softest Off D...

Page 365: ...lance Purpose To specify the default gray balance level within the range of 2 to 2 Multiple Up Purpose To print two original pages to fit onto one sheet of paper Values Margin Top Bottom Purpose To specify the value of the top and bottom margins Values Off Does not perform multiple up printing Auto Automatically reduces the original pages to fit onto one sheet of paper ID Copy Prints the original ...

Page 366: ...a variety of scanner features NOTE Values marked by an asterisk are the factory default menu settings Scan to Network Purpose To store the scanned image on a network server or on a computer Values 4 mm 0 2 inch Specify the value in increments of 1 mm 0 1 inch 0 50 mm 0 0 2 0 inch 4 mm 0 2 inch Specify the value in increments of 1 mm 0 1 inch 0 50 mm 0 0 2 0 inch 0 mm 0 0 inch Specify the value in ...

Page 367: ...in black and white Values Color Button Set Purpose To assign color mode to the color mode switch button Values Network Computer Stores the scanned image on a computer using the Server Message Block SMB protocol Network Server Stores the scanned image on a server using the FTP protocol PDF TIFF JPEG Black White Scans in black and white mode Color Scans in color mode ...

Page 368: ... is selected for a color mode Grayscale Scans in gray scale when Black White is selected for a color mode Color Button Color Scans in color when Color is selected for a color mode Color Photo Scans in color Photo when Color is selected for a color mode This is suitable for photographic images 200 x 200 dpi 300 x 300 dpi 400 x 400 dpi 600 x 600 dpi A4 210 x 297 mm 1 A5 148 x 210 mm B5 182 x 257 mm ...

Page 369: ...factory default Lighter2 Makes the scanned image lighter than the original Works well with dark print Lighter1 Normal Works well with standard typed or printed documents Darker1 Makes the scanned image darker than the original Works well with light print or faint pencil markings Darker2 Sharpest Makes the scanned image sharper than the original Sharper Normal Does not make the scanned image sharpe...

Page 370: ...t Purpose To specify the value of the left and right margins Values Margin Middle Purpose To specify the value of the middle margin Values Off Does not suppress the background On Suppresses the background of the original to enhance text on the scanned image 2 mm 0 1 inch Specify the value in increments of 1 mm 0 1 inch 0 50 mm 0 0 2 0 inch 2 mm 0 1 inch Specify the value in increments of 1 mm 0 1 ...

Page 371: ...ed unless you set up a country code under Country If Country is not set up a message Set The Country Code appears on the display NOTE Values marked by an asterisk are the factory default menu settings Resolution Purpose To specify the resolution level to be used for fax transmission Values 0 mm 0 0 inch Specify the value in increments of 1 mm 0 1 inch 0 50 mm 0 0 2 0 inch High Sets the image compr...

Page 372: ...a dot matrix printer Super Fine Suitable for documents containing extremely fine detail The Super Fine mode is enabled only if the remote machine also supports the super fine resolution See the notes below Ultra Fine Suitable for documents containing photographic images Text Suitable for documents with text Photo Suitable for documents with photos Lighter2 Makes the fax lighter than the original W...

Page 373: ...nter USB Print Defaults Layout Purpose To automatically enlarge print documents when you print directly from a USB storage device Values Tray Settings Use the Tray Settings menu to set the paper size and type of paper loaded in the Multipurpose Feeder MPF NOTE Values marked by an asterisk are the factory default menu settings MPF Purpose To specify the paper loaded in the Multipurpose Feeder MPF 2...

Page 374: ...ive 7 25 x 10 5 Envelope 10 4 1 x 9 5 Monarch Env 3 9 x 7 5 Monarch Env L 7 5 x 3 9 DL Env 110 x 220 mm DL Env L 220 x 110 mm C5 Envelope 162 x 229 mm Custom Size Portrait Y 297 mm 11 7inch Specifies the length of the custom size paper 127 355 mm 5 0 14 0 inches Landscape X 210 mm 8 3 inch Specifies the width of the custom size paper 77 215 mm 3 0 8 5 inches ...

Page 375: ... printer name service tag the status of the printer consumables and the network settings Panel Settings Purpose Paper Type Plain Plain Thick Covers Coated Label Recycled Envelope Plain S2 Plain Thick S2 Covers S2 Coated S2 Recycled S2 Display Popup Off Does not display a popup menu On Displays a popup menu that prompts the user to set Paper Size and Paper Type when the paper is loaded in the MPF 1...

Page 376: ...Test Page Purpose To print a page for testing colors Protocol Monitor Purpose To print a detailed list of monitored protocols Address Book Purpose To print the list of all addresses stored as Address Book information Fax Activity Purpose To print the report of faxes you recently received or sent Admin Menu Use the Admin Menu menu to configure a variety of printer features NOTE A Password is requir...

Page 377: ...group dial codes can be registered See also Setting Group Dial on page 314 Network Use the Network menu to change the printer settings affecting jobs sent to the printer through the wired or wireless network NOTE Values marked by an asterisk are the factory default menu settings Ethernet Purpose To specify the communication speed and the duplex settings of Ethernet The change becomes effective aft...

Page 378: ...us of the wireless connection Values NOTE This item is displayed only when the printer is connected with a wireless network Wireless Setup Dell 1355cnw Multifunction Color Printer only Purpose To configure the wireless network interface Values 100BASE TX Half Uses 100base TX half duplex 100BASE TX Full Uses 100base TX full duplex Good Indicates good signal strength Acceptable Indicates marginal si...

Page 379: ...nfigure the wireless setting without specifying a security method from WEP WPA PSK TKIP and WPA PSK AES WEP 64Bit Specify the WEP 64bit Key to use through the wireless network Up to 10 hexadecimal characters can be entered Transmit Key Specify the transmit key from WEP Key 1 WEP Key 2 WEP Key 3 and WEP Key 4 WEP 128Bit Specify the WEP 128bit Key to use through the wireless network Up to 26 hexadec...

Page 380: ...AES is selected for Encryption Ad hoc Select to configure the wireless setting without the access point such as a wireless router No Security Specify No Security to configure the wireless setting without specifying the security method from WEP WEP 64Bit Specify the WEP 64bit Key to use through the wireless network Up to 10 hexadecimal characters can be entered Transmit Key Specify the transmit key...

Page 381: ...pose To configure TCP IP settings The change becomes effective after the printer is turned off and then on Values WPS Push Button Control PBC Start No Disables the security method of WPS PBC Yes Configures the wireless setting with the security method of WPS PBC PIN Code Start Configur ation Configures the wireless setting using the PIN code assigned automatically by the printer Print PIN Code Pri...

Page 382: ...ually sets the subnet mask Gateway Address Manually sets the gateway address LPD Disable Disables the LPD port Enable Enables the Line Printer Daemon LPD port Port9100 Disable Disables the Port9100 port Enable Enables the Port9100 port WSD Disable Disables the WSD port Enable Enables the WSD port SNMP Disable Disables the SNMP UDP port Enable Enables the Simple Network Management Protocol SNMP UDP...

Page 383: ...he LLTD Bonjour mDNS Disable Disables the Bonjour mDNS Enable Enables the Bonjour mDNS No Does not initialize the wired network data stored in NVM Yes Initializes the wired network data stored in NVM TEL Mode Automatic fax reception is turned off You can receive a fax by picking up the handset of the external telephone pressing the remote receive code and then pressing FAX Mode Automatically recei...

Page 384: ...e range of 0 to 255 seconds The default is 21 seconds Line Monitor Purpose To set the volume of the line monitor which audibly monitors a transmission through the internal speaker until a connection is made Values Ans FAX Mode The printer can share a telephone line with an answering machine In this mode the printer will monitor the fax signal and pick up the line if there are fax tones If the phon...

Page 385: ...eive Mode is set to Telephone Fax Values Line Type Purpose To select the line type Values Tone Pulse Purpose To select the dialing type Values Off Turns off the volume of the line monitor Low Sets the volume of the line monitor Medium High Off Turns off the volume of the ring tone Low Sets the volume of the ring tone Medium High PSTN Sets the line type to PSTN PBX Sets the line type to PBX ...

Page 386: ...se To specify the interval between redial attempts within the range of 1 to 15 minutes The default is 1 minute Junk Fax Setup Purpose To reject faxes sent from unwanted numbers by accepting faxes only from the fax numbers registered in the Phone Book NOTE Ensure to specify Fax Number before using Junk Fax Setup Remote Receive Purpose Tone Sets the dialing type to Tone Pulse 10PPS Sets the dialing ...

Page 387: ...e To set the name of sender to be printed on the header of faxes Up to 30 alphanumeric characters can be entered Fax Number Purpose To set the fax number of the printer to be printed on the header of faxes Fax Cover Page Purpose To set whether to attach a cover page to faxes Off Does not receive a fax by pressing a remote receive code on the external telephone On Receives a fax by pressing a remot...

Page 388: ...rstanding the Printer Menus Values DRPD Pattern Purpose To provide a separate number for faxing with a distinctive ring pattern Values Off Does not attach a cover page to faxes On Attaches a cover page to faxes ...

Page 389: ... your telephone company which pattern you need to select to use this service For example Pattern 7 is the New Zealand FaxAbility distinctive ringing pattern rings for 400ms stops for 800ms rings for 400ms and stops for 1400ms This pattern is repeated over and over again This printer only responds to Distinctive Alert cadence s DA4 in New Zealand Pattern 1 Pattern 2 Pattern 3 Pattern 4 Pattern 5 Pa...

Page 390: ...x dial number Values Prefix Dial Num Purpose To set a prefix dial number of up to five digits This number dials before any auto dial number is started It is useful for accessing the Private Automatic Branch Exchange PABX Discard Size Purpose Off Does not forward incoming faxes Forward Only Forwards the incoming faxes to a specified destination Print and Forward Prints the incoming fax and forwards...

Page 391: ...e machines must also support the ECM Values Modem Speed Purpose To specify the fax modem speed when a fax transmission or reception error occurs Values Fax Activity Purpose Off Prints any excess at the bottom of a fax page without discarding it On Discards any excess at the bottom of a fax page Auto Reduction Automatically reduces a fax page to fit it onto the output paper Off Disable the ECM On E...

Page 392: ...ocol Monitor Purpose Auto Print Automatically prints a fax activity report after every 50 incoming and outgoing fax communications No Auto Print Does not automatically print a fax activity report Print Always Prints a transmission report after every fax transmission Print On Error Prints a transmission report only when an error occurs Print Disable Does not print a transmission report after a fax ...

Page 393: ...saver timer mode five minutes after it finishes a job This uses less energy but requires more warm up time for the printer Enter 5 if your printer shares an electrical circuit with room lighting and you notice lights flickering Print Always Prints a protocol monitor report after every fax transmission Print On Error Prints a protocol monitor report only when an error occurs Print Disable Does not ...

Page 394: ...e computer You can also return the printer to the standby mode by pressing any button on the operator panel Auto Reset Purpose To automatically reset the settings for COPY SCAN or FAX to the defaults and return to the standby mode after you do not specify any settings for the specified time Values Fault Time out Purpose To specify the time taken by the printer before it cancels jobs that stop abno...

Page 395: ...itted by the printer during operation or when a warning message appears Values Off Disables the job time out On 30 sec Specifies the amount of time that the printer waits for data to arrive from the computer 5 300 sec Set Date Specifies the current date Set Time Specifies the current time Date Format 1 YY MM DD Specifies the date format MM DD YY DD MM YY Time Format 12H Specifies the time format 2...

Page 396: ...lear Alert Off Does not emit a tone before the printer performs auto clear Low Emits a tone at the specified volume 5 seconds before the printer performs auto clear Medium High Job Tone Off Does not emit a tone when a job is complete Low Emits a tone at the specified volume when a job is complete Medium High Alert Tone Off Does not emit a tone when a problem occurs Low Emits a tone at the specifie...

Page 397: ...istory report after every 20 jobs Values NOTE The job history report can also be printed using the Report List menu NOTE If more than 20 jobs are in the queue the job history may be cleared Low Toner Alert Msg Purpose All Tones Off Disables all the alert tones Low Sets the volume of all the alert tones at once Medium High Millimeters mm Specifies the default measurement unit Inches Off Does not au...

Page 398: ... and configure the security settings NOTE Values marked by an asterisk are the factory default menu settings F W Version Purpose To display the version of the controller Service Tag Purpose To display the service tag of the printer Express Code Purpose To display the express service code of the printer Off Does not show the alert message when the toner is low On Shows the alert message when the to...

Page 399: ...es To increase set positive values The default settings may not give the best output on all paper types If you see mottles on the print output try to increase the voltage If you see white spots on the print output try to decrease the voltage NOTE The print quality changes depending on the values you select for this item Values Plain Light Normal Label Light Normal Plain 0 3 3 Plain Thick 0 3 3 Cov...

Page 400: ... settings may not give the best output on all paper types When the printed paper has curled try to lower the temperature When the toner does not fuse on the paper properly try to increase the temperature NOTE The print quality changes depending on the values you select for this item Values Recycled 0 3 3 Envelope 0 3 3 Plain 0 3 3 Plain Thick 0 3 3 Covers 0 3 3 Coated 0 3 3 Label 0 3 3 Recycled 0 ...

Page 401: ...Regi Adjust is set to Off Clean Developer Purpose To rotate the developer motor and stir the toner in the toner cartridge Toner Refresh Purpose To use up a toner cartridge when you need to replace it before the end of its life or to stir the toner in a new toner cartridge Off Does not automatically adjust color registration On Automatically adjusts color registration Yes Stirs the toner in a new t...

Page 402: ...ner in the magenta toner cartridge No Does not clean the toner in the magenta toner cartridge Cyan Yes Cleans the toner in the cyan toner cartridge No Does not clean the toner in the cyan toner cartridge Black Yes Cleans the toner in the black toner cartridge No Does not clean the toner in the black toner cartridge Off Does not automatically execute counter measures for curling separating discharg...

Page 403: ...pose To specify the altitude of the location where the printer is installed The discharge phenomenon for charging the photo conductor varies with barometric pressure Adjustments are performed by specifying the altitude of the location where the printer is being used NOTE An incorrect altitude adjustment setting leads to poor printing quality incorrect indication of remaining toner Values User Scan...

Page 404: ... Enabled are set to On and Secure Receive Set is set to Disable Values Function Enabled Purpose To specify whether to enable each of the printer services or to require a password to use the services and to set or change the password NOTE You can access to the items under Function Enabled only when Panel Lock Set is set to Enable Values 0m Specifies the altitude of the location where the printer is...

Page 405: ...bles the Copy service with a color mode but requires a password FAX On Enables the Fax service Off Disables the Fax service the printer will not send or receive faxes On Password Enables the Fax services but requires a password to send faxes does not require a password to receive incoming faxes SCAN On Enables the Scan service Off Disables the Scan service On Password Enables the Scan service but ...

Page 406: ...efault menu settings USB Port Purpose To enable or disable the USB interface The change becomes effective after the printer is turned off and then on Values Secure Receive Set Disable Does not require a password to print incoming faxes Enable Requires a password to print incoming faxes Change Password 0000 9999 Sets or changes the password required to print incoming faxes Disable Disables editing ...

Page 407: ...printer driver Enabling the Panel Lock 1 Press the Menu button 2 Press the button until System is highlighted and then press the button 3 Press the button until Admin Menu is highlighted and then press the button 4 Press the button until Secure Settings is highlighted and then press the button 5 Ensure that Panel Lock is highlighted and then press the button 6 Ensure that Panel Lock Set is highlig...

Page 408: ...button until Change Password is highlighted and then press the button Enter the new password and then press the button This will change the password Disabling the Panel Lock 1 Press the Menu button 2 Press the button until System is highlighted and then press the button 3 Press the button until Admin Menu is highlighted and then press the button 4 Enter the password and then press the button 5 Pre...

Page 409: ... the button 3 Press the button until Admin Menu is highlighted and then press the button 4 Press the button until Maintenance is highlighted and then press the button 5 Press the button until Initialize NVM is highlighted and then press the button 6 Press the button until the desired setting is highlighted and then press the button 7 Press the button until Yes is highlighted and then press the but...

Page 410: ...408 Understanding the Printer Menus ...

Page 411: ...inting Status Window Properties You can also check the toner level of your printer Status Monitor Console Use the Status Monitor Console to manage multiple instances of the Status Window for a particular printer Select a printer from the list view or Printer Selection by clicking its name to open a Status Window for a particular printer Dell Supplies Management System You can launch the Dell Suppl...

Page 412: ... can be downloaded from the Dell Support website located at support dell com Quick Launch Utility Using the Quick Launch Utility window you can open the Status Window Tool Box Updater Troubleshooting Address Book Editor ScanButton Manager and Dell ScanCenter To use the Quick Launch Utility select to install the Quick Launch Utility when you install the Dell software To open the Quick Launch Utilit...

Page 413: ...tus Window on page 409 Tool Box Click to open the Tool Box See Understanding the Tool Box Menus on page 323 Updater Click to update the Dell software and printer firmware Troubleshooting Click to open the Troubleshooting Guide which allows you to resolve issues by yourself Address Book Editor Click to open the Address Book Editor which allows you to create and edit Address Book entries ScanButton ...

Page 414: ...on about Address Book Editor see the Help of Address Book Editor 1 Read the Device Address Book entries from the printer to the Address Book Editor and read the PC Fax Address Book entries from the PC to the Address Book Editor 2 Allows you to edit a selected Address Book entry in the edit dialog box 3 Deletes a selected Address Book entry 4 Displays Address Book entries 1 4 2 3 ...

Page 415: ...e related application ScanDirect ScanDirect is a PaperPort application that enables you to scan items and send them directly to PaperPort or other programs on your computer without running the PaperPort program first For more information about using ScanDirect refer to PaperPort s Help menu User Setup Disk Creating Tool The User Setup Disk Creating Tool program located in the MakeDisk folder of th...

Page 416: ...tiple computers running on the same operating system create a setup disk in a floppy disk or in a server on the network Using the setup disk that you have created will reduce the amount of work required when installing the printer driver Install the Dell 1355cnw Multifunction Color Printer driver in the computer on which the setup disk is to be created The setup disk can only be used on the operat...

Page 417: ...ages their meanings and how to clear the messages NOTICE When an error code is displayed the print data remaining on the printer and the information accumulated in the memory of the printer are not secured 1 Data LED 2 Ready Error LED 1 3 buttons 4 buttons 5 button 6 Cancel button 7 Start button 8 Back button 9 AC All Clear button 10 Backspace button 11 LCD Panel 12 Menu button 1 The Error LED is ...

Page 418: ... ADF cover 006 370 Turn off the printer and then on If this does not solve the problem contact Dell See Contacting Dell on page 504 007 340 007 371 009 360 Re install the specified toner cartridge See Installing a Toner Cartridge on page 442 009 361 009 362 009 363 009 654 Turn off the printer and then on If this does not solve the problem contact Dell See Contacting Dell on page 504 010 354 010 3...

Page 419: ...on page 504 016 745 016 749 Press the button to cancel the current print job 016 764 Press the button Contact SMTP server administrator 016 766 016 767 Press the button Check e mail address and try scanning again 016 794 Press the button to clear the message 016 795 016 797 016 920 Press the button Execute the operation again according to the operation procedure 016 981 Press the button to cancel ...

Page 420: ...031 529 Press the button Check if password is correct 031 530 Press the button Check if storage location is correct Storage location you specified is DFS setting and check if it is linked to other server Specify directly linked server share name and storage location 031 533 Press the button Check the following If the file name you specified is not used by other users If file or folder that has the...

Page 421: ...age location has free space 031 584 Press the button Check if the folder name you specified can be created in storage location Check if the folder that has the same name as the one you specified already exists 031 585 Press the button Check server access rights 031 587 031 588 Press the button Check if storage location has free space 031 589 Press the button to clear the message 031 594 Press the ...

Page 422: ...ress the button to clear the message 034 700 Press the button to clear the message Check that the phone line is connected properly See Connecting the Telephone Line on page 48 034 701 034 702 034 703 034 704 034 705 034 706 034 707 034 708 034 709 034 710 034 711 034 712 034 713 034 714 034 715 034 716 034 717 034 718 034 719 034 720 034 721 034 722 034 723 034 724 Error Code What you can do ...

Page 423: ...nd then on If this does not solve the problem contact Dell See Contacting Dell on page 504 062 790 Press the button 075 100 Check and clear the paper path load the specified paper and then press the button See Clearing Paper Jams From the Front of the Printer on page 465 075 921 Load paper for the second side odd pages and press the button See Figure Manual Duplex Printing Windows Printer Driver O...

Page 424: ...ensor See Cleaning the Color Toner Density CTD Sensor on page 448 093 423 Replace the specified toner cartridge soon Order a new consumable from www dell com supplies See Replacing Toner Cartridges on page 441 093 424 093 425 093 426 093 919 Re install or replace the specified toner cartridge See Replacing Toner Cartridges on page 441 093 920 093 921 093 922 093 930 Remove the specified toner cart...

Page 425: ... not solve the problem contact Dell See Contacting Dell on page 504 117 332 117 333 117 334 117 340 117 342 117 343 117 344 117 346 117 348 117 349 117 350 117 351 117 366 124 333 Turn off the printer and then on If this does not solve the problem contact Dell See Contacting Dell on page 504 134 211 191 310 193 700 This message indicates the printer is in the non Dell toner mode Error Code What yo...

Page 426: ...424 Understanding Printer Messages ...

Page 427: ...ver 2008 R2 client For Windows Server 2008 1 Click Start Administrative Tools Server Manager 2 Select Add Roles from the Action menu 3 Check the Print Services check box on the Server Roles window in the Add Roles Wizard and then click Next 4 Check the Print Server check box and then click Next 5 Click Install For Windows Server 2008 R2 1 Click Start Administrative Tools Server Manager 2 Select Ad...

Page 428: ...to create a WSD printer To enter the printer s IP address manually follow the instructions below For Windows Server 2008 R2 to create a WSD printer you must be a member of Administrators group 1 Click The printer that I want isn t listed 2 Select Add a printer using a TCP IP address or hostname and click Next 3 Select Web Services Device from Device type 4 Enter the printer s IP address in the Hos...

Page 429: ...indows Server 2008 R2 and Windows 7 b Right click the printer you just created and then click Properties Printer properties for Windows Server 2008 R2 and Windows 7 On the Options tab set each setting item and then click Apply c On the General tab click Print Test Page When a test page is printed successfully installation is complete ...

Page 430: ...428 Printing with Web Services on Devices WSD ...

Page 431: ... purchase technical support from the manufacturer of the operating system in order to get technical assistance beyond 30 days 2 If the customer has other operating systems and has purchased Gold Technical Support for more information on Gold Technical Support see http www1 us dell com content topics global aspx services en gts c us cs 555 l en s biz the telephone support will be a best effort atte...

Page 432: ...r computers This information helps network administrators manage the network analyze performance traffic errors and so on Dell 1355cn 1355cnw Base memory 128 MB PDL Emulations Host based printing system OSes Microsoft Windows 7 Windows 7 64 bit Edition Windows Vista Windows Vista 64 bit Edition Windows Server 2008 Windows Server 2008 64 bit Edition Windows Server 2008 R2 64 bit Edition Windows XP ...

Page 433: ...ity Guarantee Storage Altitude NOTE For more information on adjusting the altitude see Adjust Altitude on page 340 Cables Your interconnection cable must meet the following requirements Temperature 10 32 C Relative humidity 10 85 RH no condensation Temperature 15 28 C Relative humidity 20 70 RH no condensation Temperature range 20 40 C Storage humidity range 5 80 RH no condensation Operating Up to...

Page 434: ...Connection specifications and symbols 1 Ethernet 10 Base T 100 Base TX 2 USB USB 2 0 3 Wall Jack Connector 4 Phone Connector Item Description Copy Resolution Optical 600x600 dots 25 4 mm 1 inch ADF 600x300 dots 25 4mm 1 inch Same for Color Black White 1 2 3 4 ...

Page 435: ...Text Text Photo Photo Scanning method Platen Document fixed flatbed scanning method ADF Carriage fixed document feeding scanning method one side scanning Item Description Compatibility Tool Without An Interesting Name TWAIN Windows Image Acquisition WIA Scan Resolution TWAIN 75 x 75 to 4800 x 4800 dots 25 4 mm 1 inch WIA 75 100 150 200 300 400 600 dots 25 4 mm 1 inch Resolutions other than the fol...

Page 436: ...able line Public Switched Telephone Network PSTN Data coding Black White 1bit JBIG MMR MR MH encoding Color Not supported Max modem speed 33 6 Kbps Transmission speed Approx 3 seconds page Transmission time applies to memory transmission of text data scanned in Standard resolution with ECM using only ITU T No 1 Chart Scanning speed Document glass approx 3 seconds A4 at standard fax resolution mode...

Page 437: ...00 dpi Fine 8 pels mm 203 pels inch x 7 7 lines mm 196 lines inch 200 dpi x 200 dpi Super Fine 8 pels mm 203 pels inch x 15 4 lines mm 391 lines inch 200 dpi x 400 dpi Ultra Fine 16 pels mm 406 pels inch x 15 4 lines mm 391 lines inch 400 dpi x 400 dpi User Memory 2 MB Halftone 256 levels Item Description ...

Page 438: ...436 Specifications ...

Page 439: ...437 Maintaining Your Printer ...

Page 440: ...438 ...

Page 441: ...o use the E Mail Alert Setup feature that notifies you when the printer requires new supplies type your name or the name of the key operator in the e mail list box On the operator panel you can also confirm the following Any supply or maintenance items that require attention replacing However the printer can only display information about one item at a time Amount of toner remaining in each toner ...

Page 442: ...f the print media packages Storing Consumables Store consumables in their original packaging until you need to use them Do not store consumables in Temperatures greater than 40 C 104 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long period of time Print media Multiple Up in the Layout tab of the printer driver The printer prints two or m...

Page 443: ... phone To order by phone see Contacting Dell on page 504 It is recommended that you use Dell toner cartridges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell CAUTION Never throw used toner cartridges into fire The residual toner could explode resulting in burns and injuries CAUTION Do not shake the used tone...

Page 444: ...lways pull the cartridge out slowly so you do not spill any toner 4 Pull the toner cartridge out Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly ...

Page 445: ...e handle before replacing it NOTE Handle the toner cartridge carefully to avoid spillage of the toner 2 Remove the tape from the toner cartridge 3 Adjust the toner cartridge to the associated cartridge holder and then insert it firmly by pressing near the center of the label until the cartridge clicks ...

Page 446: ...ver Cleaning Inside the Printer CAUTION To prevent electric shock always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance 1 Confirm that the printer is not in operation and open the toner access cover ...

Page 447: ...Maintaining Your Printer 445 2 Pinch the cartridge firmly as shown in the illustration 3 Pull the toner cartridge out ...

Page 448: ... the other three cartridges out as well 5 Pull the cleaning rod out 6 Insert the cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below and then pull it out ...

Page 449: ...ure for the other three holes 8 Return the cleaning rod to its original location 9 Replace the black cartridge by adjusting it to the associated cartridge holder and then insert it firmly by pressing near the center of the label until the cartridge clicks ...

Page 450: ...lose the toner access cover Cleaning the Color Toner Density CTD Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Status Monitor or operator panel 1 Ensure that the printer is turned off 2 Push the rear cover release handle and open the rear cover ...

Page 451: ...Maintaining Your Printer 449 3 Clean the CTD sensor inside the printer with a clean dry cotton swab 4 Close the rear cover ...

Page 452: ...or Panel 1 Press the Menu button 2 Press the button until System is highlighted and then press the button 3 Press the button until Admin Menu is highlighted and then press the button 4 Press the button until Maintenance is highlighted and then press the button 5 Press the button until Adjust ColorRegi is highlighted and then press the button 6 Ensure that Auto Adjust is highlighted and then press ...

Page 453: ... 4 Uncheck the check box next to On 5 Click the Start button next to Auto Correct The color registration is corrected automatically Printing the Color Registration Chart The Tool Box NOTE 1 Click Start All Programs Dell Printers Dell 1355 Multifunction Color Printer Tool Box NOTE The Select Printer dialog box opens in this step when multiple printer drivers are installed on your computer In this c...

Page 454: ...ack lines and the colored line are most closely aligned for each color Y M and C If you find the straightest line make a note of the value 5 5 indicated by the straightest line for each color When the value is 0 for each color you do not need to adjust the color registration When the value is not 0 enter the value according to the procedure in Entering Values on page 453 ...

Page 455: ... Box NOTE Using the Tool Box enter the values that you found in the color registration chart to make adjustments 1 Click Start All Programs Dell Printers Dell 1355 Multifunction Color Printer Tool Box The Tool Box opens 2 Click the Printer Maintenance tab ...

Page 456: ...l all straight lines are at the value of 0 Show image of before and after adjustment will help NOTICE After printing the color registration chart do not turn off the printer until the printer motor has stopped running Cleaning the Scanner Keeping the scanner clean helps ensure the best possible copies It is recommended to clean the scanner at the start of each day and during the day as needed 1 Sl...

Page 457: ... Your Printer 455 4 Wipe the underside of the white document cover and white sheet until they are clean and dry 5 Close the document cover 1 White Strip 2 White Document Cover 3 Document Glass 4 ADF Glass 1 3 4 2 ...

Page 458: ...rvals 1 Open the ADF cover 2 Wipe the ADF feed roller with a dry soft lint free cloth or paper towel until it is clean If the ADF feed roller gets soiled with ink stains paper from the ADF may also be soiled In this case slightly dampen a soft lint free cloth or paper towel with a neutral detergent or water and then remove the contamination from the ADF feed roller until it is clean and dry ...

Page 459: ...Maintaining Your Printer 457 ...

Page 460: ...458 Maintaining Your Printer ...

Page 461: ...t the stack print media height does not exceed the maximum height indicated by the load line labels in the tray Do not load wrinkled creased damp or curled print media Flex fan and straighten print media before you load it If a jam occurs with print media try feeding one sheet at a time through the single sheet feeder Do not use print media that you have cut or trimmed Do not mix print media sizes...

Page 462: ...may cause jams Identifying the Location of Paper Jams CAUTION Do not attempt to clear any jams using tools or instruments This may permanently damage the printer The following illustration shows where paper jams may occur along the print media path 1 Scanner Unit 2 Fuser 3 Fuser Release Lever 4 Rear Cover 1 2 3 7 6 5 4 ...

Page 463: ...always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance CAUTION To avoid burns do not clear paper jams immediately after printing The fuser becomes extremely hot during use NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path 1 Open the ADF cover 2 Remove the jammed document by c...

Page 464: ...462 Clearing Jams 3 If you find it difficult to pull the document open the document feeder tray 4 Remove the jammed document from the document output tray ...

Page 465: ...Clearing Jams 463 5 Close the document feeder tray 6 Close the ADF cover and then load the documents back into the ADF ...

Page 466: ... If you cannot remove the jammed document from the document output tray or cannot find any jammed document there open the document output tray 8 Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration ...

Page 467: ...r CAUTION Before performing any of the following procedures read and follow the safety instructions in your Product Information Guide NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path 1 Pull the PSI out ...

Page 468: ...466 Clearing Jams 2 Remove any paper jammed from the front of the printer 3 Replace the PSI in the printer ...

Page 469: ...lectric shock always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance CAUTION To avoid burns do not clear paper jams immediately after printing The fuser becomes extremely hot during use NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path 1 Push the rear cover release handle and...

Page 470: ...468 Clearing Jams 2 Lift up the fuser release levers 3 Remove any paper jammed from the back of the printer ...

Page 471: ...Clearing Jams 469 4 Lower the fuser release levers to their original position 5 Close the rear cover ...

Page 472: ...ric shock always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance CAUTION To avoid burns do not clear paper jams immediately after printing The fuser becomes extremely hot during use NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path 1 Push the rear cover release handle and ope...

Page 473: ...Clearing Jams 471 2 Lift up the fuser release levers 3 Remove any paper jammed from the back of the printer If no paper is found in the paper path face the front of the printer and check the output tray ...

Page 474: ...472 Clearing Jams 4 Lift and open the scanner unit 5 Remove any paper jammed out of the output tray ...

Page 475: ...Clearing Jams 473 6 Lower and close the scanner unit 7 Lower the fuser release levers to their original position ...

Page 476: ...474 Clearing Jams 8 Close the rear cover ...

Page 477: ...475 Troubleshooting ...

Page 478: ...476 ...

Page 479: ...he USB cable is not connected between the printer and the computer When your printer is connected to the computer with the USB cable the Ethernet cable is not connected between the printer and the network If you have checked all of the above and still have a problem turn off the printer wait for 10 seconds and then turn on the printer This often fixes the problem Display Problems Problem Action Af...

Page 480: ...l before you send a job to print Ensure that print media is loaded in the printer Verify that you are using the correct printer driver Ensure that you are using the correct Ethernet or USB cable and that it is securely connected to the printer Verify that the correct print media size is selected If you are using a print spooler verify that the spooler has not stalled Check the interface of your pr...

Page 481: ...ctly for the type of print media you are using See Loading Print Media on page 201 for more information Turn the print media over or around and try printing again to see if feeding improves Do not mix print media types Do not mix reams of print media Remove the top and bottom curled sheets of a ream before loading the print media Load a print media source only when it is empty The envelope is crea...

Page 482: ... Short Edge or Flip on Long Edge from the Duplex menu on the Paper Output tab in the printer driver Action Yes No 1 The toner cartridges may be low or need to be replaced Confirm the amount of toner in each toner cartridge 1 Check the toner level in the Status tab in the Status Monitor 2 Replace the toner cartridges as necessary Is the problem recovered The task is complete Go to action 2 2 Verify...

Page 483: ...roblem recovered The task is complete Contact Dell Action Yes No 1 The print media surface may be uneven Try changing the Paper Type setting in the printer driver For example change the plain paper to thick 1 On the Paper Output tab in Printing Preferences of the printer driver change the Paper Type setting Is the problem recovered The task is complete Go to action 2 2 Verify that the correct prin...

Page 484: ...pply New Settings 4 Click close box to exit Tool Box Is the problem recovered The task is complete Contact Dell Action Yes No 1 Ensure that the toner cartridges are installed correctly See Installing a Toner Cartridge on page 442 Is the problem recovered The task is complete Go to action 2 2 If you use non Dell brand toner cartridges install Dell brand toner cartridges Is the problem recovered The...

Page 485: ...his trouble comes out contact Dell 3 Clean up the fuser unit 1 Load one sheet of paper on the MPF and then print a solid image all over paper 2 Load the printed sheet with the side to be printed on facing down and then print a blank sheet of paper Is the problem recovered The task is complete Contact Dell Action Yes No ...

Page 486: ...blanks Action Yes No 1 Clean inside the printer and performing test print 1 Clean inside the printer by using the cleaning rod See Cleaning Inside the Printer on page 444 2 Click Print Test Page in Properties of the printer driver Is the problem recovered The task is complete Contact Dell ...

Page 487: ...o On and then click Apply New Settings 5 Click Chart Print on the Diagnosis tab 6 Click the Ghost Configuration Chart button The ghost configuration chart is printed Is the problem recovered The task is complete Go to action 2 2 The print media surface may be uneven Try changing the Paper Type setting in the printer driver For example change the plain paper to thick 1 On the Paper Output tab in Pr...

Page 488: ...Is the problem recovered The task is complete Go to action 4 4 If you use non recommended print media use the print media recommended for the printer Is the problem recovered The task is complete Contact Dell Action Yes No 1 Is the whole page printed light Contact Dell Go to action 2 2 Start Clean Developer 1 Launch the Tool Box and click Clean Developer on the Diagnosis tab 2 Click the Start butt...

Page 489: ...lled in a high altitude location set the altitude of the location 1 Launch the Tool Box and click Adjust Altitude on the Printer Maintenance tab 2 Select the value close to the altitude of the location where the printer is installed Is the problem recovered The task is complete Contact Dell ...

Page 490: ... Dell 2 Start Clean Developer 1 Launch the Tool Box and click Clean Developer on the Diagnosis tab 2 Click the Start button Is the problem recovered The task is complete Contact Dell Action Yes No 1 Verify that the correct print media is being used See Supported Paper Sizes on page 196 and Print Media Guidelines on page 189 If not use the print media recommended for the printer Is the problem reco...

Page 491: ... on the long edge The envelope is Envelope 10 Go to 4b The envelope is C5 Go to action 4a 3b Load the envelope long edge feed in the MPF with the flap open and facing up For details see When Loading Envelope 10 DL or Monarch on page 207 Is the problem recovered The task is complete Go to action 4b 4a Load the envelope in the MPF with the flap open and facing up For details see When Loading C5 on p...

Page 492: ...Tool Box and click Registration Adjustment on the Printer Maintenance tab 2 Click the Start button next to Auto Correct Is the problem recovered The task is complete Go to action 2 2 Clean the CTD sensor 1 Clean the CTD sensor See Cleaning the Color Toner Density CTD Sensor on page 448 2 Launch the Tool Box and click Registration Adjustment on the Printer Maintenance tab 3 Click the Start button n...

Page 493: ...usting Color Registration on page 450 for details 4 Click the Apply New Settings button 5 Click the Start button next to Print Color Regi Chart to print the color registration chart again Is the problem recovered The task is complete Contact Dell Action Yes No 1 Clean up the fuser unit 1 Load one sheet of paper on the MPF and then print a solid image all over paper 2 Load the printed sheet with th...

Page 494: ...the paper from the PSI and then ensure that papers are properly inserted on the MPF Is the problem recovered The task is complete Proceed to the action corresponding to the type of the print media being used Thick 2a Thin 2b Envelope 2c If performing manual duplex printing go to action 2d If using paper other than the above or if not performing duplex printing go to action 2e 2a Use thick paper th...

Page 495: ...te Go to action 3b 3b If the envelope is deformed correct it or use another envelope Is the problem recovered The task is complete Go to action 3a 3c Turn over the print media Is the problem recovered The task is complete Go to action 4 4 Use print media that is not damp Is the problem recovered The task is complete Contact Dell Action Yes No 1 Remove the paper from the PSI and then ensure that pa...

Page 496: ...vered The task is complete Contact Dell Problem Action A document loaded in the ADF cannot be copied Ensure that the ADF cover is firmly closed Problem Action The printer is not working there is no display and the buttons are not working Unplug the power cord and plug it in again Ensure that there is power to the electrical receptacle No dial tone sounds Check that the phone line is connected prop...

Page 497: ... may be faulty A noisy phone line can cause line errors Check your printer by making a copy The toner cartridge may be empty Replace the toner cartridge For details see Replacing Toner Cartridges on page 441 Some of the words on an incoming fax are stretched The fax machine sending you the fax had a temporary document jam There are lines on the documents you send Check your scan glass for marks an...

Page 498: ...reception Reduce the modem speed under Menu System Admin Menu Fax Settings Modem Speed Problem Action The scanner does not work Ensure that you place the document to be scanned face down from the document feeder glass or face up in the ADF There may not be enough available memory to hold the document you want to scan Try the Prescan function to see if that works Try lowering the scan resolution ra...

Page 499: ...whether the document is properly loaded in the ADF Ensure that the document guides are adjusted properly Ensure that the number of document sheets do not exceed the maximum capacity of the ADF Ensure that the document is not curled Fan the document well before loading it in the ADF Vertical stripes appear on the output when scanned using the ADF Clean the ADF glass See Cleaning the Scanner on page...

Page 500: ...Mail E Mail Address Cannot scan using WIA on a Windows Server 2003 computer Enable WIA on the computer To enable WIA 1 Click Start point to Administrative Tools and then click Services 2 Right click Windows Image Acquisition WIA and then click Start Cannot scan using TWAIN or WIA on a Windows Server 2008 or Windows Server 2008 R2 computer Install the Desktop Experience feature on the computer To i...

Page 501: ...ion once restart the application and then try scanning again The scanner driver has not been registered on your computer and cannot be accessed from ScanButton Manager Install the scanner driver If the driver is installed uninstall it and then reinstall it Failed to scan your document on the printer via ScanButton Manager Ensure that your computer and the printer is properly connected with the USB...

Page 502: ...s occurred inside the printer This usually occurs within several hours after you heat the room in winter This also occurs when the printer is operating in a location where relative humidity reaches 85 or more Adjust the humidity or relocate the printer to an appropriate environment No file is displayed on the operator panel when you are selecting a file for Printing from USB Memory feature Confirm...

Page 503: ...501 Appendix ...

Page 504: ...502 ...

Page 505: ...port options may be available for purchase Dell provides limited technical support for the printer and any Dell installed software and peripherals Support for third party software and peripherals is provided by the original manufacturer including those purchased and or installed through Software Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Online Services You can lear...

Page 506: ... and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your printer see support dell com Recycling Information It is recommended that customers dispose of their used computer hardware monitors printers and other peripherals in an environmentally sound manner Potential methods include reuse of parts or whole produ...

Page 507: ...ea To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you ...

Page 508: ...506 Appendix ...

Page 509: ...8 398 Adjusting Color Registration 450 Admin Menu 374 Administrator Password 178 Alert Tone 139 147 393 All Tones 140 148 Altitude 431 Ans FAX Mode 291 Answer Machine Fax 153 Appendix 503 Apply New Settings 132 Asset Tag Number 137 Authenticate Error Trap 177 Auto Clear Alert Tone 139 148 Auto Exposure 140 142 150 152 244 362 367 Auto Log Print 140 148 395 Auto Rec Ans FAX 292 382 Auto Rec Fax 291...

Page 510: ...copy paper 191 CCP 191 Changing the settings of menu item 133 Chart Print 356 Clean Developer 157 158 356 399 Clearing jam 459 From ADF 461 Clearing Paper Jam From ADF 461 From Back of the Printer 467 From Front of the Printer 465 From Output Tray 470 Clock Mode 289 Clock Settings 146 159 Coated 145 156 157 337 338 397 398 Collated 141 151 239 359 Color 140 142 150 151 238 359 365 Color Balance 36...

Page 511: ...y Settings 141 Country 144 155 293 Cover 136 Covers 145 156 157 337 338 397 398 CTD Sensor 448 Custom Reduce Enlarge 150 D Data LED 223 415 Date Time 336 393 Date Format 146 Defaults Settings 329 Delayed Start 142 152 370 Dell Printer Configuration Web Tool 123 126 Page display format 129 Dell Service Tag Number 137 Dell Supplies Management System 409 Dell Technical Support Policy 503 Demo Page 14...

Page 512: ...0 Encryption 161 169 Entering Values 453 Envelope 145 156 157 194 337 338 398 Envelope 10 197 Environment 431 Environment Sensor Info 356 Environment settings of your web browser 127 Error History 147 374 Ethernet 161 167 432 Ethernet Port 34 44 EWS 345 380 EWS Settings 166 Executive 197 Express Code 396 F F W Version 396 Fault Time Out 392 Fax Activity 144 155 293 374 389 Fax Broadcast 144 155 29...

Page 513: ...user Release Lever 34 460 G Gateway Address 162 171 Group Dial 375 Group Dialing 313 H Host I F 138 Host Name 138 162 171 How to set up 26 How to use 25 HTTP 163 172 I ID 137 138 Identifying Print Media 196 Identifying Print Specification 196 Image Compression 142 152 369 Impression Number 138 Infrastructure 168 Initialize NIC NVM and restart printer 178 Initialize NVM 400 Installing Printer drive...

Page 514: ...3 Letter 197 Lighter Darker 140 142 150 152 243 299 362 367 370 Line Monitor 143 154 292 382 Line Type 143 154 292 383 Link Channel 161 168 Link Quality 161 168 Liquid crystal display 223 LLTD 163 Loading Envelope 207 Loading Letterhead 193 210 217 Loading Paper 59 Loading Print Media 201 MPF 202 PSI 211 Loading Print Media in Multipurpose Feeder MPF 59 202 Loading Print Media in Priority Sheet In...

Page 515: ...tiple Up 440 Multiple Up 141 151 245 363 Multipurpose Feeder MPF 33 461 N NCR 191 Network 375 Network Connection Setup 74 Network Firmware Version 137 Network printing 69 Network Type 161 168 New Password 149 No carbon required 191 No of Sheets 138 Non Dell Toner 145 159 341 401 Number of Copies 238 Numeric keypad 224 O OCR 191 One Touch Dial button 223 Online Help 126 131 Online Services 503 Oper...

Page 516: ...7 Paper Feed Roller 34 Paper jam location 460 Paper Type 198 Paper Used 179 Paper Width Guides 33 Parts name 33 PDL 430 Peer to Peer 112 Phone Book 375 Phone Connector 34 44 48 432 Plain 144 145 156 157 337 338 397 398 Plain Thick 145 156 157 337 338 397 398 Point and Print 109 Port Settings 163 166 Port Status 163 167 Port9100 163 167 172 380 Power on Wizard 396 Power Saver Time 391 Power Saver T...

Page 517: ...intenance 155 Printer Media 189 Printer Page Count 179 Printer Revision Levels 137 Printer Serial Number 137 Printer Settings 125 131 138 147 Printer Settings Report 139 Printer Software 409 Printer specification 429 Printer Status 125 131 135 136 Printer Type 136 Printing 229 Printing on Letterhead 192 Printing problem 478 Printing Speed 136 Printing Status Window 409 Printing with WSD 425 Priori...

Page 518: ...int Server 178 Reset Wireless 379 Resetting Defaults 357 407 Resolution 142 151 152 298 366 369 Restore Settings 132 Return Policy 504 Right Frame 132 Ring Tone Volume 143 154 292 383 Ringer Volume 290 S Safety information 26 Scan button 225 Scan Defaults 142 151 345 Scan Service Lock Set 140 149 Scan To Network 142 151 364 Scan to PC 177 ScanButton Manager 413 ScanDirect 413 Scanner Driver Printe...

Page 519: ...140 142 150 152 244 362 367 SMB Client 164 SNMP 163 167 175 SNMP UDP 380 Software Update 410 Speaker Volume 289 Speed Dial 375 Speed Dial button 224 SSID 161 168 Start 224 Start button 224 415 Status Messenger 167 Status Monitor Console 409 Status of printer supplies 439 Storage 431 Storage humidity range 431 Storing consumables 440 Storing Print Media 196 229 440 Support Contacting Dell 504 Suppo...

Page 520: ...ptable Paper 191 UNITED STATES GOVERNMENT RESTRICTED RIGHTS 22 USB 432 USB port 34 44 USB Settings USB Port 404 USB storage device 280 User Setup Disk Creating Tool 413 Using Dell Printer Configuration Web Tool 125 W Wall Jack Connector 34 44 48 432 Warranty 504 Warranty information 26 Web Link Customization 146 160 342 WEP 128 Bit ASCII 13 Bytes 169 WEP 128 Bit Hex 26 Bytes 169 WEP 64 Bit ASCII 5...

Page 521: ...Index 519 Wireless Settings 161 168 Wireless Setup 376 WPA2 PSK AES 169 WPA RSK TKIP 169 WSD 163 167 173 Y Yellow terminator 49 ...

Page 522: ...520 Index ...

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