Troubleshooting
Topics:
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Recovering the operating system
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Backup media and recovery options
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Dell SupportAssist Pre-boot System Performance Check diagnostics
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Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows 10 operating
system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating
system. It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its
factory state.
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their
primary operating system due to software or hardware failures.
For more information about the Dell SupportAssist OS Recovery, see
Dell SupportAssist OS Recovery User's Guide
at
Backup media and recovery options
It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes
multiple options for recovering Windows operating system on your Dell PC. For more information. see
.
Dell SupportAssist Pre-boot System Performance
Check diagnostics
About this task
SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell
SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS
internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to:
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Run tests automatically or in an interactive mode
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Repeat tests
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Display or save test results
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Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
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View status messages that inform you if tests are completed successfully
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Troubleshooting
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Summary of Contents for Latitude 7520
Page 14: ...Major components of your system 1 Base cover 14 Removing and installing components ...
Page 18: ...About this task 18 Removing and installing components ...
Page 37: ...Figure 2 Display assembly with WLAN antenna Removing and installing components 37 ...
Page 38: ...Figure 3 Display assembly with WLAN and WWAN antenna 38 Removing and installing components ...
Page 43: ...Removing and installing components 43 ...
Page 61: ...Removing and installing components 61 ...
