Note
Add the email addresses of anyone else who needs to be notified of the Install
Base change.
5. In the Case Details section, specify case details in the Subject and Description
fields.
Select the Federal Case checkbox if the support activity is at a federal site.
6. Select the Product Families that apply to the support activity.
Family is defined as the TLA/Model product family for your request. If you have
multiple product families in your request and one of them is listed here, choose
that family, otherwise choose All Other Families.
7. Fill out the additional fields that are relevant to the support activity.
Note
For more than one Serial number, enter each value separated with a comma. If
there is a large number of values, a Microsoft Excel spreadsheet can be
attached. See help text. The Serial number used here is the Avamar UID
obtained from "System ID" field of "mccli server show-prop" (Remove the
colons and the '@'.)
8. In the Remote Connection field, specify the DialHome details.
9. Use the Upload Documents section to attach any relevant supporting
documentation to the service request.
10. Click Submit to complete the service request.
You will receive automated e-mail notifications to stay up-to-date on the
progress of your request.
Dell PowerEdge R630 Server FRUs
DELL EMC CONFIDENTIAL
62
Integrated Data Protection Appliance (IDPA)
2.1
Field Replacement Guide
