Leaf Porometer Operator’s Manual
8. Troubleshooting
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contact Decagon for the newest firmware version. Note:
You will lose any saved data records when you install the
new firmware. Therefore, download any data you wish to
save before re-loading the new firmware. If this is not an
option, contact Decagon for further help. To obtain new
firmware for your Leaf Porometer, see the section on
"Updating Firmware" in Chapter 7 for more information.
9. PROBLEM:
The Leaf Porometer Utility tells me the communication
port I want to use is in use by another application, but I
don't think any other programs are running.
SOLUTION:
Some PDA synchronization software monitor serial com-
munication ports. Disable Microsoft's ActiveSync or Palm's
HotSync system software while using the serial port with
the Leaf Porometer Utility.
10. PROBLEM:
My USB to Serial adapter is not showing in the communica-
tion port picker.
SOLUTION
:
Enable "Force find all Communication Ports" in the Prefer-
ences Menu by going to the Edit Menu, clicking Prefer-
ences, then the Communication tab, and enabling the check
box at the bottom of the screen. Enabling this option may
find other serial ports that are not available for use by the
Leaf Porometer Utility (for example, modems installed in
your computer).
11. PROBLEM: