7
Warranty
Standard Warranty
Datavideo equipment are guaranteed against any manufacturing
defects for one year from the date of purchase.
The original purchase invoice or other documentary evidence should
be supplied at the time of any request for repair under warranty.
The product warranty period begins on the purchase date. If the
purchase date is unknown, the product warranty period begins on
the thirtieth day after shipment from a Datavideo office.
All non-Datavideo manufactured products (product without
Datavideo logo) have only one year warranty from the date of
purchase.
Damage caused by accident, misuse, unauthorized repairs, sand, grit
or water is not covered under warranty.
Viruses and malware infections on the computer systems are not
covered under warranty.
Any errors that are caused by unauthorized third-party software
installations, which are not required by our computer systems, are
not covered under warranty.
All mail or transportation costs including insurance are at the
expense of the owner.
All other claims of any nature are not covered.
All accessories including headphones, cables, and batteries are not
covered under warranty.
Warranty only valid in the country or region of purchase.
Your statutory rights are not affected.
Three Year Warranty
All Datavideo products purchased after July 1st,
2017 are qualified for a free two years extension
to the standard warranty, providing the product is
registered with Datavideo within 30 days of
purchase.
Summary of Contents for PTC-285W
Page 1: ...1 4K TRACKING PTZ CAMERA PTC 285 ...
Page 36: ...36 ...
Page 37: ...37 Step 5 Mount Camera to Ceiling ...
Page 67: ...67 ...
Page 105: ...105 6 Please click the Next button 7 Please click the Next button ...
Page 106: ...106 8 Please click the Install button 9 The installation will be started ...
Page 127: ...127 20 Dimensions Unit mm ...
Page 131: ...131 Note ...
Page 132: ...132 Service and Support www datavideo com product PTC 285 Dec 20 2022 Ver E4 ...