Datas Technology D-100 Series, Installation Manual

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Returning an IMS Unit for Repair
In the event that any of your Datas D-100 units does not function properly, we suggest
that you do the following:
1) Record your observations regarding the individual unit’s malfunction.
2) Call the Technical Service Department at (852)2343-2290 prior to sending the unit to
Datas, Inc. for repair.
If the unit must be sent to Datas. for Servicing, please do the following:
1) Turn the power switch on the rear of the unit Off.
2) Disconnect all cables, inputs and wiring, and unplug the unit.
3) Carefully pack the unit to avoid damage in transit. Use the original container (if available) or
a sturdy shipping box.
4) To avoid shipping delays, you must include the following information :
a) Your name, address and telephone number.
b) A note explaining the problem.
5) Ship your package to the address below:
SERVICE DEPARTMENT
Datas Technology Ltd.
Unit 2, 20/F., Kingsfield Centre,
18-20 Shell Street, North Point, Hong Kong
6) Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with recourse
for damage or replacement.
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Returning an IMS unit for Repair