Datamax PrintPAD 1700 User Manual Download Page 131

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PRINTPAD SERIES OF PRINTERS USER'S GUIDE

PrintPAD Printer Views

Open View

Closed View

Self-test button

Data port

Printhead lever

Battery/

battery cavity

Power port

Roller

Paper/paper

cavity

Charge LED

Battery clip

Handheld cavity

Latch

Paper opening

Hand strap

Summary of Contents for PrintPAD 1700

Page 1: ...PrintPAD MC65 110288 000 User Guide ...

Page 2: ...er HHC 3 Compatible Handheld Computers 4 Loading Paper 4 Printing a Self Test 5 Configuring the Printer 5 Using the Printer Data Cables 5 Using Bluetooth 6 Bluetooth Parameters 6 PrintPAD MC65 LEDs and Indicators 6 Power LEDs 6 Audio Indicators 7 Radio LED 7 Power LED 7 CardReader Audio Indicators 7 Using DEX UCS Capabilities 7 Using a CardReader 8 General Guidelines 8 CardReader Indicators 8 Usin...

Page 3: ...fting the batteries up If you are storing your printer for a long period of time or shipping it reinstall the battery isolator labels Both batteries must be installed for your printer to operate properly Roller Battery battery cavity Battery clip Paper paper cavity Data port Bluetooth button Self test paper feed button Battery Status LED Radio LED Power LED Reset button 2 5 mm DC jack port Battery...

Page 4: ...facing the outside edge of the printer Figure 3 5 Close the battery cover by snapping it into place Charging the Batteries and Handheld Computer If the battery is low when the printer wakes up the printer sounds three short beeps 1 Remove the red battery isolator labels if necessary 2 Plug the power supply connector into the printer s external DC port The DC port is located on the side of the prin...

Page 5: ...wer cord Wait 30 seconds then replug the power cord The MC65 Handheld Computer will charge while power is plugged into the DC power port Caution Do not plug DC power into the internal and external power ports at the same time Do not plug the DC power supply into the printer if the printer is being charged by means of external charge contacts Caution There is a risk of explosion if the battery is r...

Page 6: ...ly open Figure 9 3 Wake up the printer by momentarily pressing the red self test button Figure 10 4 Feed the end of the paper and center it under the roller until the paper exits from the top of the printhead Figure 11 The printer has an auto advance feature that will aid moving the paper through the printer Verify the paper exits straight 5 Lower the printhead release lever Figure 12 6 Remove any...

Page 7: ...uring the Printer The printer has many configurable settings To configure or upgrade firmware download the Windows configuration program Using the Printer Data Cables 1 Select the appropriate cable for use with the host and or device you are using 2 Insert the plug into the printer s data port Figure 14 Note Do not close the lid or damage will occur to the cable The data cable is intended only for...

Page 8: ... A C power is plugged in the LED flashes and charging is in progress None Wait for the charge LED to turn green Orange solid The battery has less than 25 power If A C power is not plugged in indicates the battery charge is low Charge the battery If A C power is plugged in the LED flashes and charging is in progress None Wait for the charge LED to turn green Green solid The battery is near or at fu...

Page 9: ... is on when blue RF power button is pressed and power was turned off None 2 short RF power is off when blue RF power button is pressed and power was turned on None 1 long Boot code is starting or restarting when downloading new firmware Redownload firmware 8 short CRC error in firmware Redownload firmware Radio LED Blue flash slow RF power is on and printer is asleep Blue flash fast RF power is on...

Page 10: ... LED indicators and audio indicators see CardReader Indicators on page 8 CardReader Indicators Audio Indicators Using External Charging Overview External charge capable printers have two charging contact points located on the back of the printer s case Figure 17 Note The following information applies to printers with the CardReader option Beep Description Action 1 long Bad read Swipt card again 2 ...

Page 11: ...ded with the accessories Warning Use of any product not approved by Datamax O Neil for use with their printers could cause damage to the batteries and or printer and will void the warranty DO NOT plug the DC jack power supply into the printer if the printer is being used in conjunction with an external charging bracket mount or stand Failure to observe the instructions and or warnings specified in...

Page 12: ...no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equi...

Page 13: ...company names are trademarks service marks or registered trademarks of their respective owners Media Supplies Datamax O Neil offers seven certified grades of paper for use in the PrintPAD series of printers Our certified supplies are guaranteed compatible this important qualification means that rigorous performance and image life testing have been performed Quality supplies are key to obtaining op...

Page 14: ...PRINTPAD MC70 110219 003 User Guide ...

Page 15: ...C 7 Compatible Handheld Computers 7 Loading Paper 8 Printing a Self Test 9 Configuring the Printer 10 Using the Printer Data Cables 10 Using Bluetooth 11 Bluetooth Parameters 11 PrintPad MC70 LEDs and Indicators 12 Power LEDs 12 Audio Indicators 13 Radio LED 14 Power LED 14 CardReader Audio Indicators 14 Using DEX UCS Capabilities 15 Using a CardReader 16 General Guidelines 16 CardReader Indicator...

Page 16: ... View Roller Battery battery cavity Battery clip Paper paper cavity Data port Self test button Charge LED Battery Status LED Radio LED Power LED Battery Status Radio LED Power LED Handheld cavity Latch Paper opening Hand strap LEDs DC power port DEX UCS port CardReader slot ...

Page 17: ... batteries up If you are storing your printer for a long period of time or shipping it reinstall the battery isolator labels Both batteries must be installed for your printer to operate properly Installing and or Replacing Batteries 1 Open the printer by unsnapping the latch on the front of the case Figure 1 2 Lift the battery cover up by pushing the retainer clip inward with your finger Figure 2 ...

Page 18: ...C70 USER S GUIDE 4 Insert the new batteries Verify the battery contacts are facing down and are facing the outside edge of the printer Figure 3 5 Close the battery cover by snapping it into place Figure 3 Contacts ...

Page 19: ...source The Charge LED flashes red when charging and flashes green when fully charged The Charge LED is visible when the printer s lid is open or closed A complete charge takes approximately 7 9 hours For more information on the Charge LEDs see PrintPad MC70 LEDs and Indicators on page 12 Caution To obtain full battery capacity a new battery must cycle through two to three charges To restart a char...

Page 20: ...D MC70 USER S GUIDE Caution Do not plug DC power into the internal and external power ports at the same time Caution Do not plug in either DC plug to power if using external charge contacts and they are powered ...

Page 21: ...ttery is replaced by an incorrect type Dispose of used batteries according to the instructions Caution The operating temperature of this portable printer is 50 C However the operating temperature when used with a Datamax O Neil power supply for charging the portable printer is limited to 40 C Please charge the printer in a suitable location that meets this temperature requirement Caution For US Ca...

Page 22: ...ing it into the side channels 2 Press down until the handheld is fully seated Figure 5 Compatible Handheld Computers Note The PrintPad MC70 is intended for use with UL Listed Accessory Handheld Computer Symbol Technologies MC70 series Model 1x Battery 2x Battery MC7004 yes yes MC7090 yes yes MC7094 yes yes Figure 5 ...

Page 23: ...l it is fully open The lever clicks midway at the partially open position however do not stop here continue to raise the lever until it is fully open Figure 7 3 Wake up the printer by momentarily pressing the red self test button Figure 8 4 Feed the end of the paper under the roller until the paper exits from the top of the printhead Figure 9 The printer has an auto advance feature that will aid F...

Page 24: ...ening in the printer s cover 7 Remove any excess paper by grasping the top corner of the paper and pulling it up and away 8 Close and latch the printer s cover Printing a Self Test 1 Open the printer s cover 2 Press and hold the red self test button until the printer starts to print Figure 11 3 After printing starts release the red self test button Figure 9 Figure 10 Figure 11 ...

Page 25: ...igure or upgrade firmware download the Windows configuration program Using the Printer Data Cables 1 Select the appropriate cable for use with the host and or device you are using 2 Insert the plug into the printer s data port Figure 12 Note Do not close the lid or damage will occur to the cable Figure 12 ...

Page 26: ...u have multiple printers configure them specifically for use in your environment For proper system operation set the following parameters on your printer and host computer Bluetooth Parameters Device Name Authentication Bondable Discoverable Connectable Encryption Contact your network administrator to verify the proper radio settings for your environment Note The following information applies to p...

Page 27: ...een Orange solid The battery has less than 25 power If A C power is not plugged in indicates the battery charge is low Charge the battery If A C power is plugged in the LED flashes and charging is in progress None Wait for the charge LED to turn green Green solid The battery is near or at full capacity If A C power is not plugged in the battery is well charged None If A C power is plugged in the L...

Page 28: ...reen depending on the battery status LED color that is initially displayed to indicate the AC adapter is plugged in None Beep s Description Action 1 Printer wakes up None 2 Out of paper Install paper 3 Low battery Charge battery 1 short RF power is on when blue RF power button is pressed and power was turned off None 2 short RF power is off when blue RF power button is pressed and power was turned...

Page 29: ...Radio LED Blue flash slow RF power is on and printer is asleep Blue flash fast RF power is on and printer is awake Off RF power is off Power LED Description Off Printer is asleep Red flash Paper out Green Unit is awake Beep s Description Action 1 long Bad read None 2 short Good read None ...

Page 30: ... the DEX cable is plugged into the data port the printer automatically turns off to allow data transfer between the MC70 and the DEX port Remove the DEX cable to resume connection to the printer Note Do not unplug the cable in the middle of a data transfer session Note Your application needs to be programmed to communicate in the DEX UCS language Figure 13 DEX UCS port ...

Page 31: ...re using a Magnetic CardReader insert a card with the stripe facing away from the printer For information on CardReader LED indicators and audio indicators see CardReader Indicators on page 16 CardReader Indicators Audio Indicators Note The following information applies to printers with the CardReader option Beep Description Action 1 long Bad read Swipt card again 2 short Good read None Figure 14 ...

Page 32: ... be used with various Datamax O Neil accessories such as the truck mount bracket When an external charge capable printer is mounted to one of these accessories the printer s batteries are automatically charged For more information see the instruction sheet s included with the accessories Note The following information applies to printers installed with external charge capabilities Figure 15 2 Char...

Page 33: ...se with their printers could cause damage to the batteries and or printer and will void the warranty Failure to observe the instructions and or warnings specified in the documentation may result in damage to your printer Datamax O Neil does not accept liability for resulting damages or injuries ...

Page 34: ...owever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation ...

Page 35: ...ess for a particular purpose Datamax O Neil shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein This guide is copyrighted All rights are reserved This guide may not in whole or in part be reproduced translated stored in a retrieval system or transmitted in any form or by any means e...

Page 36: ...ality supplies are also the key to extending the life of the printer Datamax O Neil strongly recommends using Datamax O Neil Certified Supplies only Maintenance Supplies We recommend that you follow a regular maintenance schedule using our cleaning card or cleaning kit when using linerless labels Datamax O Neil cleaning cards are designed to effectively remove dirt and other contaminants from the ...

Page 37: ...PrintPAD CN3 4 3e 4e 110244 003 User Guide ...

Page 38: ...Compatible Handheld Computers 4 Installing the Battery Spacers 4 Loading Paper 5 Printing a Self Test 6 Configuring the Printer 6 Using the Printer Data Cables 6 Using Bluetooth 7 Bluetooth Parameters 7 PrintPAD CN3 4 PrintPAD CN3e 4e LEDs and Indicators 7 Power LEDs 7 Audio Indicators 8 Radio LED 8 Power LED 8 CardReader Audio Indicators 8 Using DEX UCS Capabilities 8 Using a CardReader 9 General...

Page 39: ... out or by lifting the batteries up If you are storing your printer for a long period of time or shipping it reinstall the battery isolator labels Both batteries must be installed for your printer to operate properly Roller Battery battery cavity Battery clip Paper paper cavity Data port Bluetooth button Self test paper feed button Battery Status LED Radio LED Power LED Reset button 2 5 mm DC jack...

Page 40: ... and are facing the outside edge of the printer Figure 3 5 Close the battery cover by snapping it into place Charging the Batteries and Handheld Computer If the battery is low when the printer wakes up the printer sounds three short beeps 1 Remove the red battery isolator labels if necessary 2 Plug the power supply connector into the printer s external DC port The DC port is located on the side of...

Page 41: ...y capacity a new battery must cycle through two to three charges To restart a charge unplug the power cord Wait 30 seconds then replug the power cord The CN3 3e and CN4 4e Handheld Computer will charge while power is plugged into the DC power port Caution Do not plug DC power into the internal and external power ports at the same time Do not plug the DC power supply into the printer if the printer...

Page 42: ...Spacers using a screwdriver Note The PrintPAD CN3 4 PrintPAD CN3e 4e are intended for use with UL Listed Accessory Handheld Computer Intermec CN3 CN3e CN4 and CN4e Note If the extended battery is not being used the battery spacers must be installed The battery spacers do not come installed Caution Over torquing the screws will strip the screw holes It is recommended that the screws be tightened by...

Page 43: ...it is fully open Figure 9 3 Wake up the printer by momentarily pressing the red self test button Figure 10 4 Feed the end of the paper and center it under the roller until the paper exits from the top of the printhead Figure 11 The printer has an auto advance feature that will aid moving the paper through the printer Verify the paper exits straight 5 Lower the printhead release lever Figure 12 6 R...

Page 44: ...on Configuring the Printer The printer has many configurable settings To configure or upgrade firmware download the Windows configuration program Using the Printer Data Cables 1 Select the appropriate cable for use with the host and or device you are using 2 Insert the plug into the printer s data port Figure 14 Note Do not close the lid or damage will occur to the cable The data cable is intended...

Page 45: ...rge the battery If A C power is plugged in the LED flashes and charging is in progress None Wait for the charge LED to turn green Orange solid The battery has less than 25 power If A C power is not plugged in indicates the battery charge is low Charge the battery If A C power is plugged in the LED flashes and charging is in progress None Wait for the charge LED to turn green Green solid The batter...

Page 46: ...RF power is on when blue RF power button is pressed and power was turned off None 2 short RF power is off when blue RF power button is pressed and power was turned on None 1 long Boot code is starting or restarting when downloading new firmware Redownload firmware 8 short CRC error in firmware Redownload firmware Radio LED Blue flash slow RF power is on and printer is asleep Blue flash fast RF pow...

Page 47: ...ardReader LED indicators and audio indicators see CardReader Indicators on page 9 CardReader Indicators Audio Indicators Using External Charging Overview External charge capable printers have two charging contact points located on the back of the printer s case Figure 17 Note The following information applies to printers with the CardReader option Beep Description Action 1 long Bad read Swipt card...

Page 48: ...et s included with the accessories Warning Use of any product not approved by Datamax O Neil for use with their printers could cause damage to the batteries and or printer and will void the warranty DO NOT plug the DC jack power supply into the printer if the printer is being used in conjunction with an external charging bracket mount or stand Failure to observe the instructions and or warnings sp...

Page 49: ...cations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the se...

Page 50: ...duct and company names are trademarks service marks or registered trademarks of their respective owners Media Supplies Datamax O Neil offers seven certified grades of paper for use in the PrintPAD series of printers Our certified supplies are guaranteed compatible this important qualification means that rigorous performance and image life testing have been performed Quality supplies are key to obt...

Page 51: ...PRINTPAD 7900 User Guide ...

Page 52: ...eld Computers 4 Loading Paper 5 Printing a Self Test 6 Using Bluetooth 7 Bluetooth Parameters 7 Using PrintPAD LEDs Buttons and Audio Indi cators 8 Charge LED Indicators 8 LED Indicators 8 Button Functions 9 Audio Indicators 9 Using Batteries 10 Using DEX Capabilities 11 Using a CardReader 12 General Guidelines 12 CardReader Indicators 13 Media Supplies 17 ...

Page 53: ...rintPAD Printer Views Open View Closed View Self test button Data port Printhead lever Battery battery cavity Power port Roller Paper paper cavity Charge LED Battery clip Handheld cavity Latch Paper opening Hand strap Locking lever ...

Page 54: ...nter s lid is closed Figure 1 2 Plug the AC adapter in an appropriate power source The charge LED turns red when charging and turns green when fully charged The charge LED is visible when the printer s lid is closed A complete charge takes approximately 6 hours You can determine the relative battery capacity by printing a self test For more information see Printing a Self Test on page 6 On the pri...

Page 55: ...ating temperature when used with Datamax O Neil power supply for charging the portable printer is limited to 40 C Please charge the printer in a suitable location that meets this temperature requirement Caution For US Canada Please only use the Datamax O Neil part number 220240 100 power supply with this product ...

Page 56: ...d into place Removing the Handheld 1 Unlock the locking lever so that the printer can be removed from the cavity 2 The handheld should easily lift out of the cavity do not use force to remove the handheld Compatible Handheld Computers Note The PrintPAD 1700 1800 2700 2800 is intended for use with UL Listed Accessory Handheld Computer Symbol Technologies SPT17 series PPT27 series or PPT28 series Th...

Page 57: ... lever until it is fully open The lever clicks midway at the partially open position however do not stop here continue to raise the lever until it is fully open Figure 5 3 Wake up the printer by momentarily pressing the red self test button Figure 6 4 Feed the end of the paper under the roller until the paper exits from the top of the printhead Figure 7 Verify the paper exits straight Figure 4 End...

Page 58: ... excess paper by grasping the top corner of the paper and pulling it up and away 8 Close and latch the printer s cover Printing a Self Test 1 Open the printer s cover 2 Press the red self test button until the printer starts to print Figure 9 3 After printing starts release the red self test button Roller Figure 7 Figure 8 Figure 9 Self test button ...

Page 59: ... have multiple printers configure them specifically for use in your environment For proper system operation set the following parameters on your printer and host computer Bluetooth Parameters Device Name Authentication Bondable Discoverable Connectable Encryption Contact your network administrator to verify the proper radio settings for your environment Note The following information applies to pr...

Page 60: ...Battery is too cold Battery is disconnected Change environment Connect battery Red flash fast High temperature Change environment Red orange flash slow Battery voltage is very low Wait for solid red Restart charge Red orange flash fast Battery is disconnected Connect battery Orange flash slow Charge timeout Restart charge LED Description Blue flash fast RF power is on and printer is awake Blue fla...

Page 61: ...r is turned off Beep s Description Action 1 Printer wakes up None 2 Out of paper Install paper 3 Low battery Charge battery 1 short RF power is on when blue RF power button is pressed and power was turned off None 2 short RF power is off when blue RF power button is pressed and power was turned on None 1 long Boot code is starting or restarting when downloading new firmware Redownload firmware 5 s...

Page 62: ...ries by pressing the retainer clip outward with your thumb While pressing the retainer clip lift the outside end of the battery past the retainer clip Figure 10 3 Insert the new batteries Verify the battery contacts are facing down and are facing the outside edge of the printer Figure 11 Contacts Edge of printer Figure 10 Figure 11 ...

Page 63: ...nge DEX port can only used with the Datamax O Neil approved DEX cable P N 210237 000 When the DEX cable is plugged into both the printer and into a data source the printer automatically turns off to allow data transfer between devices Bottom of printer Figure 12 DEX Port ...

Page 64: ...r is awake If you are using a Magnetic CardReader insert a card with the stripe facing toward the printer then slowly remove the card from the CardReader slot For information on CardReader LED indicators and audio indicators see CardReader Indicators on page 13 Note The following information applies to printers with the CardReader option CardReader LED CardReader Slot Figure 13 ...

Page 65: ...PAD 7900 USER S GUIDE CardReader Indicators Audio Indicators Magnetic LED Indicators Beep Description Action 1 long Bad read None 2 short Good read None LED Description Green flash Good read Red flash Bad read ...

Page 66: ...owever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation ...

Page 67: ...ess for a particular purpose Datamax O Neil shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein This guide is copyrighted All rights are reserved This guide may not in whole or in part be reproduced translated stored in a retrieval system or transmitted in any form or by any means e...

Page 68: ... optimal image quality and print performance Quality supplies are also the key to extending the life of the printer Datamax O Neil strongly recommends using Datamax O Neil Certified Supplies only Maintenance Supplies We recommend that you follow a regular maintenance schedule using our cleaning card or cleaning kit when using linerless labels Datamax O Neil cleaning cards are designed to effective...

Page 69: ...PrintPAD Dolphin 99EX 110280 001 User Guide ...

Page 70: ...andheld Computers 3 Installing the Battery Spacers 3 Loading Paper 5 Printing a Self Test 6 Configuring the Printer 6 Using the Printer Data Cables 6 Using Bluetooth 7 Bluetooth Parameters 7 PrintPAD Dolphin 99EX LEDs and Indicators 7 Power LEDs 7 Audio Indicators 8 Radio LED 8 Power LED 8 CardReader Audio Indicators 8 Using DEX UCS Capabilities 8 Using a CardReader 9 General Guidelines 9 CardRead...

Page 71: ...ng the batteries up If you are storing your printer for a long period of time or shipping it reinstall the battery isolator labels Both batteries must be installed for your printer to operate properly Roller Battery battery cavity Battery clip Paper paper cavity Data port Bluetooth button Self test paper feed button Battery Status LED Radio LED Power LED Reset button 2 5 mm DC jack port Battery St...

Page 72: ...e Batteries and Handheld Computer If the battery is low when the printer wakes up the printer sounds three short beeps 1 Remove the red battery isolator labels if necessary 2 Plug the power supply connector into the printer s external DC port The DC port is located on the side of the printer s case Figure 4 3 Plug the adapter in an appropriate power source The Charge LED flashes red when charging ...

Page 73: ...the power cord Wait 30 seconds then replug the power cord The Dolphin 99EX Handheld Computer will charge while power is plugged into the DC power port Caution Do not plug DC power into the internal and external power ports at the same time Do not plug the DC power supply into the printer if the printer is being charged by means of external charge contacts Caution There is a risk of explosion if th...

Page 74: ... USER GUIDE 2 If using the Standard Battery install the Battery Spacers using a screwdriver Caution Over torquing the screws will strip the screw holes It is recommended that the screws be tightened by hand Figure 6 Figure 7 ...

Page 75: ...fully open Figure 9 3 Wake up the printer by momentarily pressing the red self test button Figure 10 4 Feed the end of the paper and center it under the roller until the paper exits from the top of the printhead Figure 11 The printer has an auto advance feature that will aid moving the paper through the printer Verify the paper exits straight 5 Lower the printhead release lever Figure 12 6 Remove ...

Page 76: ...figuring the Printer The printer has many configurable settings To configure or upgrade firmware download the Windows configuration program Using the Printer Data Cables 1 Select the appropriate cable for use with the host and or device you are using 2 Insert the plug into the printer s data port Figure 14 Note Do not close the lid or damage will occur to the cable The data cable is intended only ...

Page 77: ...tery If A C power is plugged in the LED flashes and charging is in progress None Wait for the charge LED to turn green Orange solid The battery has less than 25 power If A C power is not plugged in indicates the battery charge is low Charge the battery If A C power is plugged in the LED flashes and charging is in progress None Wait for the charge LED to turn green Green solid The battery is near o...

Page 78: ... RF power button is pressed and power was turned off None 2 short RF power is off when blue RF power button is pressed and power was turned on None 1 long Boot code is starting or restarting when downloading new firmware Redownload firmware 8 short CRC error in firmware Redownload firmware Radio LED Blue flash slow RF power is on and printer is asleep Blue flash fast RF power is on and printer is ...

Page 79: ...der LED indicators and audio indicators see CardReader Indicators on page 9 CardReader Indicators Audio Indicators Using External Charging Overview External charge capable printers have two charging contact points located on the back of the printer s case Figure 17 Note The following information applies to printers with the CardReader option Beep Description Action 1 long Bad read Swipe card again...

Page 80: ...ncluded with the accessories Warning Use of any product not approved by Datamax O Neil for use with their printers could cause damage to the batteries and or printer and will void the warranty DO NOT plug the DC jack power supply into the printer if the printer is being used in conjunction with an external charging bracket mount or stand Failure to observe the instructions and or warnings specifie...

Page 81: ...ommunications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase ...

Page 82: ...nd company names are trademarks service marks or registered trademarks of their respective owners Media Supplies Datamax O Neil offers seven certified grades of paper for use in the PrintPAD series of printers Our certified supplies are guaranteed compatible this important qualification means that rigorous performance and image life testing have been performed Quality supplies are key to obtaining...

Page 83: ...PrintPAD CN70 70e 110287 001 User Guide ...

Page 84: ...omputer HHC 3 Compatible Handheld Computers 3 Loading Paper 4 Printing a Self Test 5 Configuring the Printer 5 Using the Printer Data Cables 5 Using Bluetooth 6 Bluetooth Parameters 6 PrintPAD CN70 Indicators 6 Power LEDs 6 Audio Indicators 7 Radio LED 7 Power LED 7 CardReader Audio Indicators 7 Using DEX UCS Capabilities 7 Using a CardReader 8 General Guidelines 8 CardReader Indicators 8 Using Ex...

Page 85: ...y lifting the batteries up If you are storing your printer for a long period of time or shipping it reinstall the battery isolator labels Both batteries must be installed for your printer to operate properly Roller Battery battery cavity Battery clip Paper paper cavity Data port Bluetooth button Self test paper feed button Battery Status LED Radio LED Power LED Reset button 2 5 mm DC jack port Bat...

Page 86: ...e facing the outside edge of the printer Figure 3 5 Close the battery cover by snapping it into place Charging the Batteries and Handheld Computer If the battery is low when the printer wakes up the printer sounds three short beeps 1 Remove the red battery isolator labels if necessary 2 Plug the power supply connector into the printer s external DC port The DC port is located on the side of the pr...

Page 87: ...d Wait 30 seconds then replug the power cord The CN70 70e Handheld Computer will charge while power is plugged into the DC power port Caution Do not plug DC power into the internal and external power ports at the same time Do not plug the DC power supply into the printer if the printer is being charged by means of external charge contacts Caution There is a risk of explosion if the battery is repl...

Page 88: ...ully open Figure 9 3 Wake up the printer by momentarily pressing the red self test button Figure 10 4 Feed the end of the paper and center it under the roller until the paper exits from the top of the printhead Figure 11 The printer has an auto advance feature that will aid moving the paper through the printer Verify the paper exits straight 5 Lower the printhead release lever Figure 12 6 Remove a...

Page 89: ...iguring the Printer The printer has many configurable settings To configure or upgrade firmware download the Windows configuration program Using the Printer Data Cables 1 Select the appropriate cable for use with the host and or device you are using 2 Insert the plug into the printer s data port Figure 14 Note Do not close the lid or damage will occur to the cable The data cable is intended only f...

Page 90: ...y If A C power is plugged in the LED flashes and charging is in progress None Wait for the charge LED to turn green Orange solid The battery has less than 25 power If A C power is not plugged in indicates the battery charge is low Charge the battery If A C power is plugged in the LED flashes and charging is in progress None Wait for the charge LED to turn green Green solid The battery is near or a...

Page 91: ...er is on when blue RF power button is pressed and power was turned off None 2 short RF power is off when blue RF power button is pressed and power was turned on None 1 long Boot code is starting or restarting when downloading new firmware Redownload firmware 8 short CRC error in firmware Redownload firmware Radio LED Blue flash slow RF power is on and printer is asleep Blue flash fast RF power is ...

Page 92: ...er LED indicators and audio indicators see CardReader Indicators on page 8 CardReader Indicators Audio Indicators Using External Charging Overview External charge capable printers have two charging contact points located on the back of the printer s case Figure 17 Note The following information applies to printers with the CardReader option Beep Description Action 1 long Bad read Swipt card again ...

Page 93: ...luded with the accessories Warning Use of any product not approved by Datamax O Neil for use with their printers could cause damage to the batteries and or printer and will void the warranty DO NOT plug the DC jack power supply into the printer if the printer is being used in conjunction with an external charging bracket mount or stand Failure to observe the instructions and or warnings specified ...

Page 94: ...s no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the eq...

Page 95: ...d company names are trademarks service marks or registered trademarks of their respective owners Media Supplies Datamax O Neil offers seven certified grades of paper for use in the PrintPAD series of printers Our certified supplies are guaranteed compatible this important qualification means that rigorous performance and image life testing have been performed Quality supplies are key to obtaining ...

Page 96: ... is awake Off Printer is asleep Blue Flashing RF power is on Off RF power is off Red Orange Flashing Replace battery Red Flashing Unit too cold hot Orange Flashing Error disconnect and reconnect power Toggle RF ON and OFF Feed Paper short press Print Self Test press and hold 4s Caution See regulatory sheet for use restrictions associated with this product 10 15 15 1 28 PM ...

Page 97: ...4s CN51 PrintPAD Install Datamax O Neil by Honeywell Windows CE USB Drivers to Handheld Card reader optional not available in all models Power Supply sold separately Batteries Green ...

Page 98: ...PrintPAD Series CN70 70e CN51 ...

Page 99: ... Batteries 7 Charge the Batteries and Mobile Computer 8 Determine Battery Condition 9 Load the Media 10 Print a Self Test 11 3 Printer Configuration 13 Printer Data Cables 14 Update Firmware and Drivers 15 Establish a Printer Connection 16 Setup Serial Connection 16 Setup USB Connection 16 Setup Bluetooth Connection 17 Verify Printer Connection 18 Printer Demo Utility 18 Update Printer Settings 19...

Page 100: ...PrintPAD Series CN70 70e CN51 User Guide 4 Printer Options 21 DEX UCS Port 22 Magnetic Stripe Card Reader 23 External Charge Contacts 24 A Printer Specifications 25 PrintPAD Series 26 ...

Page 101: ...1 1 Safety Information Please read the following safety information prior to setting up or operating your printer ...

Page 102: ...rning instruction labels on the printer Place the printer on a flat firm solid surface Make sure all openings on the printer remain unblocked never insert anything into the openings or ventilation slots Do not place the printer near a heat source Do not use your printer near water or spill liquid into it Be certain that your power source matches a listed voltage rating for the printer if unsure ch...

Page 103: ...c features including how to load the media install replace and charge the batteries and perform a test to ensure the printer is operating properly Also in this chapter refer to the printer status LEDs and indicators for proper usage and functionality ...

Page 104: ...ew Closed View Use this illustration to familiarize yourself with the printer components in the closed position Roller Battery battery cavity Battery clip Paper paper cavity Data port Bluetooth button Self test paper feed button Battery Status LED Radio LED Power LED Reset button 2 5 mm DC jack port Battery Status Power LED Mobile computer cavity Latch Paper opening LEDs DC power port DEX UCS port...

Page 105: ...green Green solid Thebattery is near or at full capacity If AC power is not plugged in the battery is well charged If AC power is plugged in the LED is solid and charging is complete None Red to orange flash fast Battery voltage is too high Replace battery Orange flash slow Charge has timed out Restart battery charge battery may be bad Orange flash fast Internal code error Remove the battery then ...

Page 106: ...udio Indicators continued Beeps Description Action Radio LEDs LED Description Blue flash slow RF power is on and printer is asleep Blue flash fast RF power is on and printer is awake Off RF power is off Power LED LED Description Off Printer is asleep Red flash Out of paper Green Printer is awake CardReader Audio Indicators Magnetic Beeps Description Action 1 long Bad read Swipe card again 2 short ...

Page 107: ...g period of time or shipping it reinstall the battery isolator labels Both batteries must be installed for your printer to operate properly Install and Replace Batteries 1 Open the printer by unsnapping the latch on the front of the case 2 Lift the battery cover upward by pushing the retainer clip inward with your finger 3 Lift up the outside end of the battery to remove it 4 Insert the new batter...

Page 108: ...isible when the printer s lid is open or closed A complete charge takes approximately 7 to 9 hours For more information on Charge LEDs see Status LEDs and Indicators on page 5 Note To obtain full battery capacity a new battery must cycle through two to three charges To restart a charge unplug the power cord Wait 30 seconds then replug the power cord The mobile computer will charge while power is p...

Page 109: ...the battery is replaced by an incorrect type Dispose of the used batteries according to the instructions The maximum operating temperature of the portable printer is 122 F 50 C However the operating temperature when used with a Datamax O Neil by Honeywell power supply for charging the portable printer is limited to 104 F 40 C Charge the printer in a suitable location that meets this temperature re...

Page 110: ...it is fully open The lever clicks midway at the partially open position however do not stop here and continue to raise the lever until it is fully open 3 Wake up the printer by momentarily pressing the red self test button 4 Feed the end of the paper and center it under the roller until the paper exits from the top of the printhead The printer has an auto advance feature that will aid moving the p...

Page 111: ...ny excess paper by grasping the top corner of the paper and pulling it up and away 7 Close and latch the printer s cover Print a Self Test 1 Open the printer s cover 2 Press and hold the red self test button for 4 to 5 seconds until the printer starts to print 3 After printing starts release the red self test button ...

Page 112: ...13 3 Printer Configuration Use this chapter to configure your printer ...

Page 113: ...es 1 Select the appropriate cable for use with the host and device you are using 2 Insert the plug into the printer s data port Note Do not close the lid or damage will occur to the cable The data cable is intended for reflashing the printer Please note that printer data cables are not included ...

Page 114: ...handheld computer and printer it is necessary that the appropriate USB driver is installed To obtain the appropriate driver for the PrintPAD To Install the USB Driver 1 Go to datamax oneil and select Supports Download 2 Select Downloads and Drivers 3 Select PrintPAD Series 4 Download the USB CDC driver that matches the device operating system OS Install the driver cab file onto the handheld comput...

Page 115: ...rial adapter Setup USB Connection To connect the printer via USB connection an Internet connection may required You may also need administrative access rights to your host computer for completing this installation If you do not have these access rights under your profile you will need to log off and log in under a profile that has the administrative rights for your host computer To connect the pri...

Page 116: ... CN51 User Guide 17 Setup Bluetooth Connection Power on the printer and confirm that the wireless radio is on Follow your host PC for adding a new Bluetooth device Once connected and connection is established proceed to Setup Bluetooth Parameters on page 20 ...

Page 117: ...rint formats to the printer 1 Download the Printer Demo program and select Supports Download Downloads and Drivers PrintPAD Series Utility Printer Demo 2 Launch the Printer Demo utility 3 Locate and select a file from the Select File to Print dropdown menu 4 Select Settings to set the communication parameters for the communication type selected 5 Select Print Demo to send the file to the printer ...

Page 118: ...tion Utility The MFlash Configuration utility is used to verify or change printer settings 1 Download the Printer Demo program and select Supports Download Downloads and Drivers PrintPAD Series Utility MFlash Configuration 2 Launch the MFlash Configuration utility 3 Verify the communication port and query the printer ...

Page 119: ...inters configure them specifically for use in your environment For proper system operation set the following parameters on your printer and host computer Bluetooth Parameters Device Name Authentication This must be set to Yes for Android devices and Windows 7 and above host PCs Bondable Discoverable Connectable Encryption Contact your network administrator to verify the proper radio settings for y...

Page 120: ...21 4 Printer Options Learn to use the optional printer capabilities including the DEX UCS port for data transfer the Magnetic Stripe Card Reader option and the External Charge Contacts option ...

Page 121: ...eil by Honeywell approved DEX cable P N 210237 xxx When the DEX cable is plugged into the data port the printer automatically turns off to allow data transfer between the mobile computer and the DEX port Remove the DEX cable to resume normal connection to the printer DEX UCS port Note Do not unplug the cable in the middle of the data transfer session Your application needs to be programmed to comm...

Page 122: ...re awake When using the Magnetic Card Reader insert a card with the stripe facing away from the printer The card can be swiped in either direction For information on Card Reader LED indicators and audio indicators see the following table Note The following information applies to printers with the Card Reader option Card Reader Indicators Audio Indicators Beeps Description Action 1 long Bad read Sw...

Page 123: ...on of printer on external charge contacts Refer to the status LEDs for proper charging For more information see the instruction sheets included with the accessories Note The following information applies to printers installed with the external charge capabilities U Use of any product not approved by Honeywell for use with their printers could cause damage to the batteries or printer and will void ...

Page 124: ...25 A Printer Specifications ...

Page 125: ...oth prints approx 1 320 157 5 mm 6 2 in receipts or 207 9 mm 8 2 in receipts on a single battery charge Printer recharging 7 9 hrs from AC adapter or 12V auto power adapter Handheld recharging 5 hrs from AC adapter or 12V auto power adapter Media Media type Direct thermal receipt paper standard premium heavy duty long life image protect hi temp and all weather synthetic media UV coated media limit...

Page 126: ...rted versions v1 2 compatible with v1 1 devices DEX Port optional DEX UCS standard Software Firmware Protocol Line Printer Mode Easy Print Drivers Windows CE and Desktop Compatible label design software NiceLabel BarTender DP Designer Software development kit C Visual Basic Java Microsoft Dynamics Configuration Tool Technical Specifications CN70 CN70e CN51 ...

Page 127: ...4s Out of Paper 2 3 4 5 1 Quick Start Guide 1 2 4 3 1 2 3 Green 9hrs PrintPAD CN70 70e Install Datamax O Neil USB Drivers to Handheld 5 Printers Accessories ...

Page 128: ...y is fully charged Blue Flashing RF power is on Off RF power is off Toggle RF ON and OFF Feed Paper short press Red Orange Flashing Replace battery Red Flashing Unit too cold hot Orange Flashing Error disconnect and reconnect power Reset Print Self Test press and hold 4s 7 1 2 8 DEX 9 Optional Card Reader Optional Wahlfrei Opcional Facoltativo ...

Page 129: ...PRINTPAD SERIES OF PRINTERS User Guide ...

Page 130: ...rintPAD Series Print ers 4 Using a HHC with PrintPAD 9000 Printers 4 Compatible Handheld Computers 5 Loading Paper 6 Printing a Self Test 7 Using Bluetooth 8 Bluetooth Parameters 8 Using PrintPAD Charge LEDs 9 Using Batteries 9 Using DEX Capabilities PrintPAD 9000 Print ers Only 10 Using a CardReader 11 General Guidelines 11 CardReader Indicators 12 Media Supplies 17 ...

Page 131: ...USER S GUIDE PrintPAD Printer Views Open View Closed View Self test button Data port Printhead lever Battery battery cavity Power port Roller Paper paper cavity Charge LED Battery clip Handheld cavity Latch Paper opening Hand strap ...

Page 132: ... 1 If you are using a PrintPAD 9000 printer the power port is located on the side of the printer s case and is accessible when the printer s lid is closed Figure 2 2 Plug the AC adapter in an appropriate power source The charge LED turns red when charging and turns green when fully charged If you are using the PrintPAD 9000 printer the charge LED is visible when the printer s lid is closed A compl...

Page 133: ...on The operating temperature of this portable printer is 50 C However the operating temperature when used with Datamax O Neil power supply for charging the portable printer is limited to 40 C Please charge the printer in a suitable location that meets this temperature requirement Caution For US Canada Please only use the Datamax O Neil part number 220240 100 power supply with this product ...

Page 134: ...and press down until the handheld is firmly seated Figure 3 Using a HHC with PrintPAD 9000 Printers 1 Insert the handheld into the cavity by slightly rotating it into the side channels 2 Press down until the handheld is fully seated Figure 4 3 Raise the yellow locking lever When locked the lever clicks into place Figure 5 Figure 3 Locking lever Figure 4 Figure 5 ...

Page 135: ...eld should easily lift out of the cavity do not use force to remove the handheld Compatible Handheld Computers Note The PrintPAD 1700 1800 2700 2800 is intended for use with UL Listed Accessory Handheld Computer Symbol Technologies SPT17 series PPT27 series or PPT28 series The PrintPAD 9000 is intended for use with UL Listed Accessory Handheld Computer Symbol Technologies MC90 series ...

Page 136: ...installed the roll of paper latches into place 2 Raise the printhead release lever until it is fully open The lever clicks midway at the partially open position however do not stop here continue to raise the lever until it is fully open Figure 7 3 Wake up the printer by momentarily pressing the red self test button Figure 8 Figure 6 End of paper roll Roller Paper latch Printhead release lever Figu...

Page 137: ...6 Feed the end of paper through opening in the printer s cover 7 Remove any excess paper by grasping the top corner of the paper and pulling it up and away 8 Close and latch the printer s cover Printing a Self Test 1 Open the printer s cover 2 Press the red self test button until the printer starts to print Figure 11 3 After printing starts release the red self test button Roller Figure 9 Figure 1...

Page 138: ... If you have multiple printers configure them specifically for use in your environment For proper system operation set the following parameters on your printer and host computer Bluetooth Parameters Device Name Authentication Bondable Discoverable Connectable Encryption Contact your network administrator to verify the proper radio settings for your environment Note The following information applie...

Page 139: ...ry contacts are facing down and are facing the outside edge of the printer Figure 13 Charge LED State of Charge Action Solid red Charge in progress Wait for green LED Green Charge completed None Red flash slow Battery is too cold Battery is disconnected Change environment Connect battery Red flash fast High temperature Change environment Red orange flash slow Battery voltage is very low Wait for s...

Page 140: ...Only The direct exchange DEX port can only used with the Datamax O Neil approved DEX cable P N 210237 000 When the DEX cable is plugged into both the printer and into a data source the printer automatically turns off to allow data transfer between devices Bottom of printer Figure 14 DEX port ...

Page 141: ... printer is awake If you are using a Magnetic CardReader insert a card with the stripe facing toward the printer then slowly remove the card from the CardReader slot For information on CardReader LED indicators and audio indicators see CardReader Indicators on page 12 Note The following information applies to printers with the CardReader option CardReader LED CardReader Slot Figure 15 ...

Page 142: ...IES OF PRINTERS USER S GUIDE CardReader Indicators Audio Indicators Magnetic LED Indicators Beep Description Action 1 long Bad read None 2 short Good read None LED Description Green flash Good read Red flash Bad read ...

Page 143: ...tions However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the sepa...

Page 144: ...nd fitness for a particular purpose Datamax O Neil shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein This guide is copyrighted All rights are reserved This guide may not in whole or in part be reproduced translated stored in a retrieval system or transmitted in any form or by any ...

Page 145: ...ance Quality supplies are also the key to extending the life of the printer Datamax O Neil strongly recommends using Datamax O Neil Certified Supplies only Maintenance Supplies We recommend that you follow a regular maintenance schedule using our cleaning card or cleaning kit when using linerless labels Datamax O Neil cleaning cards are designed to effectively remove dirt and other contaminants fr...

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