Datalogic Rhino II A6, User Manual

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Troubleshooting the Rhino II
50 Rhino™ II
Problems with Wireless Connectivity
The Rhino II appears to be locked
up and you cannot enter data.
• Press and hold Power to turn off the
Rhino II and then turn it back on.
• If the Rhino II will not reboot, contact
Datalogic or your local Datalogic service
representative for help.
Problem Solution
When you turn on the Rhino II
after it was suspended for a
while (10 to 15 minutes or
longer) and it no longer sends
or receives messages over the
network. The host may have deactivated or lost your
current terminal emulation session. In a
TCP/IP direct connect network, you need to
turn off the "Keep Alive" message (if possible)
from the host so that the TCP session is
maintained while a Rhino II is suspended.
The network connection icon in
the taskbar appears to be
communicating, but the host
computer is not receiving any
data from the Rhino II. In a TCP/IP network, there may be a problem
with the connection between the access
point and the host computer.
Check with your network administrator or
use your access point user’s manual.
Problem Solution