Datalogic Magellan 9300i, Product Reference Manual

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68 Magellan™ 9300i / 9400i Scanners
Flowcharts
The problem isolation flowcharts on the following pages allow you to identify
and troubleshoot problems with your system.
Figure 38. Problem Isolation: Start
START
YES
NO Does
the scanner
power-up
?
YES
NO
Does
the scanner
pass Selftest
?
YES
NO
Are the
green indicator
LEDs lit
?
YES
NO
Are the
green indicator
LEDs lit
?
YES YES
NO NO
Will the
scanner read
bar codes
reliably
?
YES
NO
Have you
checked the
power
connections
?
Check these
potential problems:
- AC power cord
- AC/DC adaptor
- AC outlet
Power-up
Scanner power-up is signified by any or
all of the following:
- Illumination LEDs turn on
- Status indicator LEDs turn on
- Speaker sounds tone(s)
- Remote display shows message
- A single red dot is visible on the 7-
segment display
Selftest Failure
If the scanner fails its Selftest, the
following takes place:
- Speaker sounds a tone at the lowest
value for approx. 3 seconds.
- Green and Yellow LEDs flash on and
off alternately.
- 7-segment display shows a code (1 to
C) to indicate the failure.
Consult the Selftest flowchart if you're
unsure the unit has passed Selftest.
Flashing Green LED
If the green good read indicator LEDs
are flashing slowly, the scanner is most
likely in Sleep Mode. Press and release
the scanner control button or wave your
hand in front of the vertical window to
"wake-up" the scanner.
Flashing green LEDs can also mean the
scanner has been disabled by the POS
terminal. To exit this mode, cycle power
or have the terminal re-enable the
scanner.
For units using an AC/DC adapter, verify that...
1. AC power cord is connected to a functional AC outlet.
2. IEC connectors are firmly connected.
3. DC power cord is firmly connected to scanner.
If your unit is a model which receives Power Off the
Terminal (POT), verify that the I/F cable is securely
connected at both ends.
Magellan
Power
Supply
Go to Selftest
flowchart
Go to EAS
system flowchart
Go to Poor/No
Reading flowchart
YES
Does the
scale weigh
correctly
?
Does the
EAS Antenna
deactivate
tags
?
Go to Scale
flowchart
Ensure the green LEDs
are enabled via pro-
gramming bar codes.
Call Tech Support
(Models vary)
START
Other Problems?
Call Tech Support