If you have any questions or need help with this guide, you can reach DataJack Customer Service
from 8AM
– 9PM (CT) Monday through Friday, and 9AM — 2PM (CT) Weekends and Holidays
8
1-888-693-4522
•
•
datajack.com/support
LED Status Indicators
Your MiFi device has two LED indicators. They operate as follows:
Service Status LED
Indicates
None
---
MiFi is powered off
Green
— Solid
MiFi is powered on but not transmitting or receiving
Green
— Slow Blinking
MiFi is powered on but no service available
Green
— Intermittent Blinking
MiFi is transmitting and receiving data
Power Button LED
Indicates
None
---
MiFi is powered off
Blue
— Solid
MiFi is powered on and looking for roaming
Green
— Solid
MiFi is powered on and fully charged
Green
— Glowing
MiFi is in hibernate mode
Red
— Blinking
MiFi battery is critically low
Amber
— Solid
MiFi battery is charging
Amber
— Blinking
Contact DataJack Customer Service