14
Troubleshooting
PROBLEM
MENUTEXT
LIGHT/SOUND
SIGNAL CONTROL
UNIT
LIGHT
SIGNAL
SENSOR
SIGNAL TO
CARETAKER
Charging of
sensor
necessary
BATTERY
LOW
Red LED flashes
Beeping sound every
10 seconds
Off
No
Sensor out of
range
SENSOR
MISSING
Red LED flashes
Repeated beeping
Flashing
yellow
Call and text
message
Sensor shut
down, power
missing
SENSOR
MISSING
Red light flashing.
Repeated beeping
Off
Call and text
message
Device in pause
mode
PAUSE
LED lit red.
Off
No
Fault in device
ERROR+
Error code
Both LEDs lit red.
Constant sound
signal
Off
Text message
Sensor being
charged
CHARGING
SENSOR
Green LED lit
Flashing
yellow
No
SIM-card PIN
locked
GSM: SIM
PIN LOCK
Red light flashing.
Repeated beeping
Off
No
Fault in SIM-
card
GSM: SIM
ERROR
Red light flashing.
Repeated beeping
Off
No
Poor GSM
signal
GSM: LOW
SIGNAL
Red light flashing.
Repeated beeping
Off
No
Alarm number
not configured
GSM: SET
ALARMNR
Red light flashing
Off
No
Other GSM fault GSM:
ERROR
Red light flashing
Off
No
Disable GSM function
In case you need to disable the GSM function, you can enter a hidden menu
in the device. Press the two arrow keys simultaneous for 2 seconds.
Hereafter press the OK button for 2 seconds. A 4-digit PIN-code area
appears. Insert the
PIN-code 1234
by using the arrow keys and confirming
each digit with the OK button. Hereafter you can scroll through the menus.
Select the menu USE GSM and confirm by pressing the OK key. Choose
hereafter NO in the menu by pressing the arrow key for NO. Select EXIT and
return standard users interface.
Please note that when disabling the GSM function another call system must
be installed, otherwise an alarm might not be registered by the caretaker.
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