TROUBLESHOOTING
Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this
troubleshooting guide for a possible solution.If the unit continues to operate improperly, call an authorized
service depot or Danby’s Toll Free Number for assistance.
PROBLEM
POSSIBLE CAUSE
SOLUTION
1) Unit does not work.
2) Refrigerator running
too frequently.
3) Internal Temperature
too cold.
4) Internal Temperature
not cold enough.
5) Freezer not cold
enough.
6) Light will not work.
• No power to unit.
• Power cord is unplugged.
• Wrong voltage is being used.
• Temperature control too high.
• Door not closed.
• Hot food inserted.
• Doors open too long/often.
• Close proximity to heat
source or direct sunlight.
• Temperature control too high.
• No power to unit.
• Power cord is unplugged.
• Wrong voltage is being used.
• Temperature control too low.
• Hot food inserted.
• Doors open too long/often.
• Air flow obstruction.
• Close proximity to heat
source or direct sunlight.
• Temperature control too low.
• Door not closed.
• Hot food inserted.
• Doors open too long/often.
• Wrong voltage is being used.
• No power to unit.
• Power cord is unplugged.
• Bulb is loose/needs replacing.
• Door switch is stuck.
• Check connection of power
cord at power source.
• Plug in unit.
• Use proper voltage.
• Check/adjust settings as needed.
• Close the door securely.
• Cool food before inserting.
• Minimize door openings/duration.
• DO NOT place unit close to heat
sources or in direct sunlight.
• Check/adjust settings as needed.
• Check connection of power
cord at power source.
• Plug in unit.
• Use proper voltage.
• Check/adjust settings as needed.
• Cool food before inserting.
• Minimize door openings/duration.
• Allow room for air to circulate
around the unit.
• DO NOT place unit close to heat
sources or in direct sunlight.
• Check/adjust settings as needed.
• Close door securely.
• Cool food before insterting.
• Minimize door openings/duration.
• Use proper voltage.
• Check connection of power cord
to power source.
• Plug in unit.
• Tighten or replace bulb.
• Check the switch for obstructions,
clean if necessary.
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