Occasionally, a problem may occur that is minor, and a service call may not be necessary. Use this
troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized
service depot or Danby’s Toll Free Number for assistance:
1-800-26-
(1-800-263-2629)
TROUBLESHOOTING
NOTES:
1)
If circuit breaker is tripped repeatedly, or fuse is blown more than once, contact a qualified technician.
2)
When unit is installed using proper installation steps, unit is properly tipped toward the outdoors to allow for
condensation run-off.
PROBLEM
POSSIBLE CAUSE
SOLUTION
1)
Air conditioner will not operate.
• No power to the unit.
• Check connection of power cord to
power source.
• Check fuse or circuit breaker.
• Set SELECTOR SWITCH to
position other than “OFF”.
• The power cord “RESET” button
must always be pushed in (engaged)
for correct operation.
2)
Inefficient or no cooling.
• Dirty air filter.
• Unit size inappropriate for application
• Blocked air flow.
• Power interruption, settings changed
too quickly, or compressor overload
tripped.
• Clean/replace air filter.
• Check with dealer to determine
proper unit capacity for application.
• Remove obstruction from grill or
outdoor louvres.
• Turn the unit off and wait 5
minutes before attempting to restart.
3)
Noisy unit
• Loose parts.
• Inadequate support.
• Tighten loose parts.
• Provide additional support to unit.
4)
Odors
• Formation of mold, mildew, or algae
on wet surfaces.
• Clean unit thoroughly.
• Place algaecide tablet in base pan.
5)
Water dripping outside
• Hot and humid weather.
• Condensation run-off is normal under
these conditions.
6)
Water dripping inside
• Unit is not properly angled to allow
water to drain outside.
• Unit must be installed on an angle for
proper condensation run-off. Check
the unit and make any adjustments.
7)
Ice or frost build-up.
• Low outside temperature
• Unit air filter is dirty
• When outdoor temperature is
approximately 18.3°C (65°F) or
below, frost may form when unit is in
cooling mode. Switch unit to FAN
(only) operation until frost melts.
• Remove and clean filter.
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