Daktronics PROLINK ROUTER 605 Series, Installation And Maintenance Manual, Page: 44 / 54

Exchange/Repair & Return Programs
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Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send
a part for repair, follow these steps:
1. Call Daktronics Customer Service.
Refer to the telephone number listed on the previous page.
2. Receive a Return Materials Authorization (RMA) number before shipping.
Refer to the telephone number listed on the previous page.
3. Package and pad the item carefully to prevent damage during shipping.
Electronic components, such as printed circuit boards, should be placed in an
antistatic bag before boxing. Daktronics does not recommend packing peanuts
when shipping.
4. Enclose the following information:
• Name
• Address
• Phone number
• RMA number
• Clear description of symptoms
Shipping Address
Daktronics Customer Service
600 E 54th St. N.
Sioux Falls, SD 57104
Case#
Warranty & Limitation of Liability
The Daktronics Warranty & Limitation of Liability statement is independent of extended
service agreements and is the authority in matters of service, repair, and display
operation. Refer to Appendix B: Daktronics Warranty & Limitation of Liability (p.45) .