Daktronics PROLINK ROUTER 605 Series Installation And Maintenance Manual Download Page 41

Diagnostics & Troubleshooting

37

3. 

Click the 

Help

 icon in the status window. The 

Notification Help

 window opens. Refer 

to 

Figure 37

.

Figure 37: 

IDM Notification Help Window

4. 

Follow the instructions listed in the Notification Help window.

Note: 

If these troubleshooting steps do not resolve the issue, refer to 

Troubleshooting at the PLR605X Display (p.37)

 for a PLR605X or 

Troubleshooting at the PLR615X Display (p.38)

 for a PLR615X.

Troubleshooting at the PLR605X Display

If a PLR-controlled display section shows either a blank module or incorrect data and if 

IDM is not available or does not show any visible display errors, follow these steps:

1. 

Check that all LEDs and the 7-segment display are illuminated. If not, check VIN 

power. If VIN is within 7-24V, the power is good and the PLR should be replaced.

2. 

Verify the DS4 (VIN), DS5 (3.3V), and DS6 (2.5V) power indicators are illuminated. If 

DS4 is not illuminated, check VIN power. If VIN is within 7-24V, the power is good and 

the PLR should be replaced. If DS5 or DS6 are not illuminated, replace the PLR.

3. 

Run the PLR test patterns as described in 

PLR605X ProLink5 Display Test Patterns 

(p.27)

. If these do not display, there is a ProLink5 system error. Check the ProLink5 

connections between the module and the PLR to verify that the module has power. 

Perform the module self-test to verify the module’s status. Refer to the corresponding 

module manual for further information on the module self-test. If the ProLink5 test 

patterns do display, there is an issue either at the ProLink6 level or in the control room.

4. 

Run the PLR test patterns as described in 

PLR605X ProLink6 Display Test Patterns 

(p.28)

. If these do not display, there is a ProLink6 system error. 

5. 

Run the PLR self-test as described in 

PLR605X Self-Test Mode (p.30)

. If the self-test is 

not completed successfully, replace the PLR.

6. 

Verify that either the Port A or Port B ProLink6 fiber indicator (DS13 or DS15) is toggling 

as detailed in

 PLR6050 (p.2)

. If not, there is no ProLink6 feed from a master ProLink6 

controller. Check fiber runs to previous PLRs to see if the link is broken. Ensure that the 

master ProLink6 controller is connected and operating properly.

Summary of Contents for PROLINK ROUTER 605 Series

Page 1: ...Daktronics Drive Brookings SD 57006 5128 www daktronics com support 800 325 8766 PROLINK ROUTER 605X 615X PLR605X PLR615X INSTALLATION AND MAINTENANCE MANUAL P1525 P1706 DD1735784 Rev 13 17 November 2...

Page 2: ...art of this book covered by the copyrights hereon may be reproduced or copied in any form or by any means graphic electronic or mechanical including photocopying taping or information storage and retr...

Page 3: ...ostics Troubleshooting 23 Access the PLR 23 PLR605X 7 Segment Display 23 Power Up Sequence 24 Normal Operation 24 Decimal Point Indicator Messages 26 Error Messages 26 PLR605X ProLink5 Display Test Pa...

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Page 5: ...lements For information on specific PLRs refer to PLR6050 p 2 PLR6051 p 5 PLR6052 p 7 PLR6053 p 10 or PLR6054 p 13 The PLR615X operates the same as the PLR605X except that it uses dual coax cable conn...

Page 6: ...2 DS13 DS14 DS5 DS6 DS7 DS8 DS4 DS10 DS9 DS15 DS16 DS17 DS18 DS19 DS20 Figure 3 PLR6050 Jacks Indicators Jack Function Jack Function J2 Power jack J8 ISAC jack not used J3 ProLink5 SATA Port A J9 Prog...

Page 7: ...nce per second port is connected to a primary ProLink6 master port Toggling 10 times per second port is connected to a secondary ProLink6 master port DS12 ProLink6 RJ45 Port A receive Indicator 1 On p...

Page 8: ...k6 master port DS18 ProLink6 RJ45 Port B receive Indicator 1 On port is not receiving valid signal Off port is receiving valid signal but not receiving diagnostics Toggling port is receiving diagnosti...

Page 9: ...DS3 J9 J10 J11 J8 J12 J2 J3 J5 DS13 DS14 DS5 DS6 DS7 DS8 DS4 DS10 DS9 DS15 DS16 DS19 DS20 Figure 4 PLR6051 Jacks Indicators Jack Function Jack Function J2 Power jack J9 Program jack J3 ProLink5 SATA...

Page 10: ...r second port is connected to a primary ProLink6 master port Toggling 10 times per second port is connected to a secondary ProLink6 master port DS14 ProLink6 fiber Port A receive Indicator 1 On port i...

Page 11: ...cceptable state if any other ProLink6 receive Indicator 1 on the PLR is toggling PLR6052 The tables on pages 8 9 list the functions of the PLR6052 jacks and indicators Refer to Figure 5 DS1 DS2 DS3 J9...

Page 12: ...DS10 ProLink5 Port B receive indicator On port is not receiving valid signal Off port is receiving valid signal but not receiving diagnostics Toggling port is receiving diagnostics DS13 ProLink6 fiber...

Page 13: ...on Not toggling with DS19 toggling slowly 1 second on 1 second off PLR is transmitting but not receiving a CAN node is detected but not responding to the PLR Not toggling with DS19 toggling 10 times p...

Page 14: ...S6 DS4 J9 J10 J11 J8 J6 J7 DS11 DS12 DS17 DS18 DS13 DS14 DS15 DS16 DS21 DS19 DS22 DS20 Figure 6 PLR6053 Jacks Indicators Jack Function Jack Function J6 ProLink5 or ProLink8 RJ45 Port A J10 ProLink6 fi...

Page 15: ...eive Indicator 1 On port is not receiving valid signal Off port is receiving valid signal but not receiving diagnostics Toggling port is receiving diagnostics requests DS15 ProLink6 fiber Port B recei...

Page 16: ...iving a CAN node is detected but not responding to the PLR Not toggling with DS19 toggling 10 times per second PLR is unable to transmit no CAN nodes are detected DS22 VCAN indicator turns on when vol...

Page 17: ...S5 DS6 DS7 DS8 DS4 DS10 DS9 DS1 DS2 DS3 J9 J10 J11 J8 J12 DS19 DS20 DS13 DS14 DS15 DS16 DS21 DS22 Figure 7 PLR6054 Jacks Indicators Jack Function Jack Function J3 ProLink5 SATA Port A J10 ProLink6 fib...

Page 18: ...6 fiber Port A receive Indicator 0 On port is not receiving valid signal Off port is receiving valid signal but not receiving data from a ProLink6 master Toggling once per second port is connected to...

Page 19: ...iving a CAN node is detected but not responding to the PLR Not toggling with DS19 toggling 10 times per second PLR is unable to transmit no CAN nodes are detected DS22 VCAN indicator turns on when vol...

Page 20: ...17 DS20 DS19 DS18 DS11 DS12 DS13 DS14 DS21 J9 J8 DS24 DS23 DS22 J11 J10 J7 J4 J6 J3 J2 J1 Figure 8 PLR6152 Jacks Indicators Jack Function Jack Function J1 Power jack J7 ProLink5 SATA Port B J2 Fan on...

Page 21: ...Port B transmit indicator On port is not configured Off port is configured but not transmitting diagnostics Toggling port is transmitting diagnostics DS16 ProLink5 Port B receive indicator On port is...

Page 22: ...a receive connected to a valid signal but not to ProLink6 Master L Toggles once second R Toggling is sporadic Channel is receiving a valid signal from a Primary ProLink6 Master R toggles at the rate o...

Page 23: ...through a dual LC fiber cable to the PLR605X Refer to Figure 10 The PLR605X receives ProLink6 signal and uses it to generate a ProLink5 or ProLink8 signal that is sent out to the modules Contract spe...

Page 24: ...ty of the standard cable Using a Daktronics specific crossover SATA cable ensures the highest quality signal reception Redundancy is not a system requirement The number of modules and the PLR configur...

Page 25: ...than one display section ProLink6 primary signal ProLink6 secondary signal Figure 16 ProLink6 Redundant Signal Routing PLR615X The ProLink6 primary signal or secondary signal can be connected to eithe...

Page 26: ...onnects to the designated modules with a Daktronics specific crossover SATA cable Refer to Figure 20 In emergencies a standard crossover SATA cable will work however Daktronics cannot guarantee the fu...

Page 27: ...fer to the display access information in the appropriate display manual 4 Disconnect all power and signal cables to the PLR Refer to Figure 22 5 Loosen the mounting attachment screws slide the mountin...

Page 28: ...icro firmware build Digit 1 x x x Micro firmware build Digits 2 4 E P t EPLD firmware type to follow x EPLD firmware type Digit 1 x x x EPLD firmware type Digits 2 4 E P r EPLD firmware revision to fo...

Page 29: ...w x Frame type Digit 1 x x x Frame type Digits 2 4 n C A Port A slave node count to follow x x x Port A slave node count n C b Port B slave node count to follow x x x Port B slave node count Blank hel...

Page 30: ...Resolve ProLink6 connection issue or run PLR self test to verify hardware P L 5 A ProLink5 port is disconnected A ProLink5 port is not configured for any modules but is detecting a module on that por...

Page 31: ...d to ProLink5 Port A and Port B Solid green Nodes connected to ProLink5 Port A and Port B Solid blue Nodes connected to ProLink5 Port A and Port B Solid white Nodes connected to ProLink5 Port A and Po...

Page 32: ...the transmitting PLR to the ProLink6 chain All PLRs in the ProLink6 chain should enter receive mode within five seconds and begin displaying test pattern commands The receiving PLRs show t 6 r on the...

Page 33: ...yet If a node does not support it the previous test pattern will continue to display during this frame The following minimum firmware versions are required for this test pattern ProLink 5 2 5 3 Module...

Page 34: ...lowing table for more information on the error messages Self Test Mode Messages During self test mode the PLR605X displays the messages listed in the following table on the 7 segment display If any E...

Page 35: ...LR615X Status LEDs Status information is shown on the four status LEDs labeled ERR 0 1 and 2 To the left of the status LEDs there is a heartbeat LED labeled HB The HB indicator LED toggles at a rate o...

Page 36: ...ceive valid bootload frame type bnb bootload file is not for this device wrong node address file type etc bFb error condition usually a checksum error PLR will retry up to 16 times before stopping b b...

Page 37: ...o the display in a repeating cycle as long as the PLR is powered on and the coax loopback connection remains in place To exit the test pattern mode disconnect the coax loopback connection Test pattern...

Page 38: ...5 SATA cable loopback ProLink6 coax cable loopback Power jack Figure 33 PLR615X Self Test To put the PLR615X into self test mode follow these steps 1 Loop the SATA cable from Port A to Port B on the P...

Page 39: ...nics field personnel may also reference the ProLink Router 615X PLR615X Self Test Manual DD2469872 for further information The error code descriptions are listed in the table below Code Description F...

Page 40: ...es the data collected from Daktronics equipment to identify malfunctions errors and other issues The IDM website is the primary source for accessing the diagnostic data For more information on using I...

Page 41: ...be replaced If DS5 or DS6 are not illuminated replace the PLR 3 Run the PLR test patterns as described in PLR605X ProLink5 Display Test Patterns p 27 If these do not display there is a ProLink5 syste...

Page 42: ...these do not display there is a ProLink5 system error Check the ProLink5 connections between the module and the PLR to verify that the module has power The module self test can be performed to verify...

Page 43: ...______________________________ To participate in the Exchange Program follow these steps 1 Call Daktronics Customer Service United States Canada 1 800 DAK TRON 325 8766 Outside the United States Canad...

Page 44: ...ge during shipping Electronic components such as printed circuit boards should be placed in an antistatic bag before boxing Daktronics does not recommend packing peanuts when shipping 4 Enclose the fo...

Page 45: ...ProLink6 control system modules and other PLRs The ratio of PLRs to modules varies with display application ProLink5 Daktronics communication protocol for distributing display data within a display Th...

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Page 47: ...000 pixels 60 fps 24 bit color 100 000 pixels 60 fps 24 bit color ProLink5 maximum nodes per port 8 192 nodes limited by node module type 8 192 nodes limited by node module type CAN jack ratings 9V 2...

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Page 49: ...Daktronics Warranty Limitation of Liability 45 B Daktronics Warranty Limitation of Liability This section includes the Daktronics Warranty Limitation of Liability statement...

Page 50: ...This page intentionally left blank...

Page 51: ...y per Incoterms 2020 otherwise End User shall pay transportation charges to return the Equipment back to the End User and such Equipment shall be shipped Ex Works Daktronics designated facility per In...

Page 52: ...Daktronics or M paint or refinishing the Equipment or furnishing material for this purpose 3 Limitation of Liability A Daktronics shall be under no obligation to furnish continued service under this W...

Page 53: ...ation of this warranty Alternatively an Extended Service Agreement may be purchased in conjunction with this Warranty for extended additional services For further information contact Daktronics Custom...

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