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4. Hit the enter key. The new firmware now executes and diagnostic infor-
mation is sent to your screen as well as the on-screen display. Observe the
new revision number matches that of the file. Then you will see:

Hit enter key to continue

5. Hit the enter key. The box is now operational and port 1 is selected or the
login box is waiting for its password. The flash procedure is complete.

You may receive one of the following errors when sending the file:

Checksum error

or

Record error

or

Data error

Receive failed
Try again Y/N?

If any of these errors occur, it means the RS232 cable is bad, the RS232
protocol is not configured correctly, there are bad transmit or receive lev-
els, or there are hardware problems on either the receiver or transmitter
end. Only three wires are necessary to the UltraView Pro, transmit, receive
and ground. Enter Y to try again and it takes you back to the beginning

Waiting for file ...

Enter N and the box will prompt you

Hit enter to boot

which

brings you to the same point as step 4, with the firmware unchanged.

If verifying fails, the box should be serviced. You can try to program the
flash again though by hitting enter.

Verify failed
Hit enter to program

Method 2 - Using the LEDs and front panel switches with a file copy

1. Press both the - and + switches on the front panel, at power-on of the
UltraView Pro. The UltraView Pro is ready to accept the upgrade file at
9600 baud as shown by LED 1 being lit. To use 57600 baud, press the +
switch, LED 4 will light. Before loading the file you can always change be-
tween the baud rates by pressing the - switch (9600 baud, LED 1 lit) or the +
switch (57600 baud, LED 4 lit).

2. Copy the file to the unit. While the file is being copied LED 1 or 4 will flash.
Once the file is copied, LED 2 will light.

3. Press and release the + switch, LED 2 flashes off for a brief instant. The
flash is now being programmed and verified. LED 3 now lights.

4. Press and release the + switch, LED 3 flashes off for a brief instant. The
new firmware is now run and diagnostic information is sent to the on-screen
display. Observe the new revision number matches that of the file. LED 4
now lights.

5. Press and release the + switch. LED 1 now lights. The box is now opera-
tional and port 1 is selected or the login box is waiting for its password. The
flash loading procedure is complete.

38

ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Summary of Contents for ULTRAVIEW PRO -

Page 1: ...ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL 1579 Lexington Road Green Oaks IL 60048 Phone 847 816 1337 Internet WWW DAKOTA US COM ...

Page 2: ... WARRANTIED ABOVE YOUR SOLEREMEDY WILLDAKOTACOMPUTERSOLUTIONSBELIABLETOYOUFORANYDAMAGESINCLUDINGANYLOST SHALLBEREPLACEMENTORREPAIRASPROVIDEDABOVE INNOEVENT PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE SUCH PRODUCT EVEN IF DAKOTA COMPUTERSOLUTIONSORANAUTHORIZEDDEALERHASBEENADVISEDOFTHEPOSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM...

Page 3: ...pages 12 Saving changes made with on screen display 13 Configure system page 13 Configure system Keyboard 14 Configure system Mouse 14 Configure system Maximum computers 15 Configure system Expansion units 15 Configure system Expansion width 16 Configure system Scan time 16 Configure system Scan mode 17 Configure system Power on scan 17 Configure system Typematic rate 17 Configure system Typematic...

Page 4: ...e command 31 Set resolution command 32 Logout command 33 PC to Sun stop L1 Key emulation command 33 Keep command 33 VIDEO DISTANCE CAPABILITIES 34 Video distance capability 34 MISCELLANEOUS 35 Keyboard mapping 35 Power interruption to the UltraView Pro 35 Using the RS232 port 36 Rackmount kit 36 Adding cards to an UltraView Pro C chassis 36 UPGRADING THE FLASH MEMORY 37 KEYBOARD COMMAND SUMMARY 39...

Page 5: ...ustable font color and position n Choose computer from window with adjustable color and position n Microprocessor controlled keyboard and mouse emulation n Saves energy to assist in latest energy saving programs n Available in 2 4 8 12 or 16 port models n Select computer from keyboard command on screen display window front panel or RS232 port n Supports all PC Macintosh and Sun video types includi...

Page 6: ...uters to a fully populated unit you must connect slave units to the master UltraView Pro To do this you need a switch to switch cable for each slave unit By connecting 16 units each with 16 ports you can expand up to 256 computers Most installations use cable no longer than 20 feet in length Cable length will affect the quality of the video depending upon which resolution you will be using You can...

Page 7: ...ouse to a PS 2 mouse It is usually recommended to use a PS 2 mouse for best results including smoothness of mouse movement Really the only case where you should use a serial mouse is when all your com puters are serial If the unit you have is a multi platform model then you should not use a keyboard and mouse which has less capabilities then all the computers re quire If you use Apple computers on...

Page 8: ...s powered on or that expansion unit is attached and powered on and switches Computer selection switches Changes currently selected computer from the front panel The switch is used to select a numerically higher computer The switch is used to select a numerically lower computer They wrap around as determined by the maximum port setting i e pushing plus when connected to max port takes you to port 1...

Page 9: ...t have a cable for each com puter you plan to connect MONITOR KEYBOARD MOUSE DB25 Female The video monitor keyboard and mouse are connected at this connector using a KVM cable The cable has a DB25 male at one end and appropriate connectors at the other end depending upon your video keyboard and mouse type Only one KVM cable is needed RS232 RJ 11 Jack RS232 serial port for connecting a computer or ...

Page 10: ... most common are shown below 6 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL Computer 1 Computer 2 6 4 8 5 3 7 Cables available for RS6000 SGI RGB and others All cables can go up to 100 feet with coax extensions Call for applications using twisted pair CAT5 or fiber Typical Apple cable Typical Sun cable Also available with HD15 VGA connector CPU cable PS 2 keyboard PS 2 mouse CPU cable AT keyboa...

Page 11: ...ne cord into a power strip or wall outlet 2 2 Turn the UltraView Pro on from its power switch The green POWER LED should turn on and power on diagnostic messages see page 43 should be seen on the monitor You may not see them if your monitor is slow to acquire sync After a few seconds the red SELECT 1 LED should turn on and you should see a label in the lower left cor ner showing Computer 1 It will...

Page 12: ...ure the computer s keyboard and mouse type use the down arrow to highlight Configure computers Hit the enter key Use the arrow keys to point to the keyboard and mouse fields Hit enter to bring up a window that shows possible types Use the arrows to highlight which keyboard or mouse type and hit the enter key to choose the se lection Configure as many computers as desired 4 3 Hit escape to go back ...

Page 13: ...s and positions of the computer name label and the computer select window Here though you also config ure the screen saver resolution font and fadeout time SECURITY see page 26 If you wish to password protect your configuration settings and access to the computers you should read this section Also review the following HOW TO SWITCH see page 28 and 29 There are five ways to switch You can switch fr...

Page 14: ...you 15 ports Adding a sec ond 8 port slave unit will give you 23 ports and so forth Using 8 port units only the maximum number of computer is 64 If you use 16 port units you can connect up to 256 computers You can mix 2 4 8 12 and 16 port units together but the number of ports on each slave unit should be equal 10 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL Master Slave Computer 1 From the con...

Page 15: ...g a switch to switch expansion cable When connecting slave units connect the KVM connector of the first slave to the master s computer 1 connector Connect the second slave s KVM connector to the master s computer 2 connector This ensures the computer selection numbers you use in keyboard com mands remain consecutive As shown in figure 4 for a system with a single 8 port slave and mas ter computer ...

Page 16: ... to a computer with active video If no video is present then the background is black If the display is not synchronized then you should switch to a computer with active video and configure the resolution setting from the Configure overlay page or with the Y keyboard command Navigating the configuration pages Using the on screen display is very easy and intuitive Use the arrow keys to highlight a s...

Page 17: ...e the changes will pop up Use the arrow keys to choose yes or no and hit return If you choose yes the changes are saved in flash memory and if you choose no the changes are not saved Regardless of yes or no the settings selected are active If you answered no and then remove power from the box the settings are lost Configure system page Use this page to configure the keyboard and mouse types expans...

Page 18: ...d you use a PC keyboard then you can change the style of PC keyboard mapping to Sun and Apple computers This allows you to use either a 101 102 key keyboard or a 104 105 key key board See the keyboard mapping section on page 36 for exact details Configure system Mouse This item is only used when configuring a PC mouse On PC only models you have a choice between PS 2 or PS 2 wheel and serial On mul...

Page 19: ...he 3 button setting Configure system Maximum computers This setting configures the total number of computers connected This also provides a wrap around value for scanning and plus and minus commands Any switching command is also checked against this value for a valid port number It also determines the number of digits you have to enter from a numerical keyboard switching command To change the maxi...

Page 20: ...port switch In this example maximum ports should be set to 32 expansion units would be set to four and expansion width would be set to eight The four extra ports on the master unit could be connected to four additional computers but maximum ports should then be set to 36 Configure system Scan time This item sets the time in seconds that UltraView Pro will pause at each of the computers when scanni...

Page 21: ...n field Configure system Typematic rate This setting is available with PC keyboards only and is used to adjust the user preference of the way the keyboard acts when holding a key down to repeat a key The rate is the speed at which the keys are sent in keys sec ond To change the typematic rate press enter while typematic rate is high lighted An input new value box appears Use the numeric keys to in...

Page 22: ...e names keyboard type and mouse type for each computer This page is accessed from the main configuration page by hitting enter when configure computers is highlighted The page is shown below in Figure 9 The arrow in the column after the computer number points to the currently selected computer Each item on the page is individ ually described 18 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL Figur...

Page 23: ...s are valid in the name field Use the shift key as usual to input upper and lower case The backspace key can be used to edit the field When you have finished with inputting the name hit enter The input box disappears and the new name is then shown in the appropriate computer name field 19 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL Figure 10 Changing a computer s name Configure computers Name ...

Page 24: ...e 1 or mode 2 There is no way to know for sure except by booting that computer You can however configure for PC1 or PC2 and test if keyboard communication is correct If in doubt re boot the computer Upon completion of booting a computer the correct mode should be shown in the keyboard field Make sure to save it with the on screen display or the keep command 20 ULTRAVIEW PRO INSTALLATION AND OPERAT...

Page 25: ... in put box disappears and the new mouse type is then shown in the appropri ate mouse field In order for the mouse to work properly the computer s mouse driver should have been previously been configured To learn more about the difference between various mice see the discussion starting on page 14 21 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL Figure 12 Changing a computer s keyboard type Conf...

Page 26: ...olor scheme is high lighted A color scheme input box appears Use the arrow keys to select the desired color scheme and hit enter The input box disappears and the set ting selected is now shown in the color scheme field Miscellaneous resolution This item controls what resolution of video is sent to the monitor when no computer video is present This gives maximum flexibility as to what type of monit...

Page 27: ...n or choose one of three possible display patterns fireflies weaving or bounce Normal video is reactivated when any key is pressed or the mouse is moved If you are not in an on screen display menu then the computer name is also displayed as if you had just switched to a new computer While in the screen saver mode all select LEDs will be turned off To change the screen saver press enter while scree...

Page 28: ...ition is highlighted The overlay page disappears and the computer select win dow is shown Use the arrow keys to position the window and hit enter when the desired position is reached The overlay page returns with the horizontal X and vertical Y position numbers updated in the position field The range of horizontal movement X is from 0 and 64 The range of verti cal movement Y is from 0 to 99 The po...

Page 29: ...le to the resolution of the incoming video and maintain a constant position on screen Computer label Show computer number This item sets whether the computer number is displayed along with the computer label To change show computer number press enter while show computer number is highlighted A yes no input box appears Use the arrow keys to select yes or no and hit enter The input box disappears an...

Page 30: ...As the resolution increase the fonts become smaller therefore larger fonts are more visible with higher resolutions To change the font press enter while font is highlighted A font input box appears Use the arrow keys to select the desired font and hit enter The in put box disappears and the setting selected is now shown in the font field Configure security The UltraView Pro allows you to password ...

Page 31: ...in box which requires a password to gain access to the previously connected computer Access time This feature is used to automatically log out of the switch after a period of time The period of time is programable with the access time field To change the time highlight the access time field and hit enter You will be prompted for a value in minutes Enter up to 999 minutes followed by enter The acce...

Page 32: ...puters window The window height will vary in size depending upon the maximum number of computers configured For in stance if maximum computers is configured to 6 then 6 computer names will show in the window Use the configure overlay page described on page 24 to set the position and color of the computer select window When the desired computer is highlighted hit enter to immediately switch to that...

Page 33: ...mputer when you enter the three digit number For single and dou ble digit computers you can enter the number with one or two leading ze ros such as 027 001 or enter the single or double digit number and press Enter UltraView Pro will wait two seconds for a second or third number to be entered then will switch to the computer number entered Going to the next or previous computer From the keyboard y...

Page 34: ...ered once or twice depending if the mouse is out of sync by one or two bytes Microsoft mouse driver version 9 01 and later corrects this inadequacy of previous drivers and renders this command unneces sary To issue the command press and release the left Control Key then type N Reset computer mouse command This command sends a mouse reset command to the currently selected computer Don t confuse thi...

Page 35: ...vel that the result will be displayed To issue the command press and release the left Control Key then type I UltraView Pro will send back its current firmware revision level in the format UP majorlevel minorlevel and an optional third digit Mode command You can program the same information from this command by popping up the CTRL F12 configuration menu and going to the configure computers display...

Page 36: ... systems mouse 40 Set all computers to Apple 50 Set all computer to Sun 60 Set all computers to PC mode 2 and PS 2 mouse Set resolution command This command is used to support older fixed frequency monitors that do not sync up at the default 640 x 480 60Hz rate of the on screen display To enter the resolution command press and release the left control key then the Y key then the resolution value a...

Page 37: ...The PC keyboard is missing the 10 keys on the left hand side of the Sun keyboard The most commonly used of these 10 keys is the stop or L1 key This key can be gen erated from a PC keyboard with the control pause command To issue the command press and release the left Control Key then press the PAUSE key The most common usage is to halt a Sun computer and bring it to a boot prompt For the Sun compu...

Page 38: ...C Coax cabling 4 Perfect or near perfect Unable to easily detect defects in screen 3 Very acceptable Images clear small reflections around lettering de pending upon color if you examine the screen closely you will find de fects 2 Acceptable Slightly fuzzy images readable text acceptable for ca sual use but not for prolonged viewing as this will cause eye fatigue 1 Unusable images smeared text not ...

Page 39: ...dows ÿ Left Apple ð cloverleaf z Left alt Left option Right alt alt graph Left option Right Windows ÿ Left Apple ð cloverleaf z Right Windows app Power key Right control Left control Table 8 shows the settings to use if you only have a 101 102 key keyboard It is recommended to get a104 105 key keyboard for maximum usability Table 8 Apple emulation 101 102 keyboard PC key Apple function Left contro...

Page 40: ...ng in excess of 50 feet should be routed with caution The maximum cable length depends upon the con struction of the cable and its routing For extended runs shielded cable should be used Avoid routing near fluorescent lights air conditioning compressors or machines that may create electrical noise If you experience data error use shorter cables Rackmount kit The rackmount kit is an optional item t...

Page 41: ...s both the and switches on the front panel at power on of the UltraView Pro The UltraView Pro is ready to accept the upgrade file at 9600 baud as shown by LED 1 being lit To use 57600 baud press the switch LED 4 will light Before loading the file you can always change be tween the baud rates by pressing the switch 9600 baud LED 1 lit or the switch 57600 baud LED 4 lit Run your communication progra...

Page 42: ...erviced You can try to program the flash again though by hitting enter Verify failed Hit enter to program Method 2 Using the LEDs and front panel switches with a file copy 1 Press both the and switches on the front panel at power on of the UltraView Pro The UltraView Pro is ready to accept the upgrade file at 9600 baud as shown by LED 1 being lit To use 57600 baud press the switch LED 4 will light...

Page 43: ...reen display when no video input is present Screen saver wait Ctrl V xxx Enter where xxx is time in seconds from 0 999 Sets time in seconds with no keyboard or mouse activity when screen saver is turned on Video is reactivated when any key is pressed or mouse is moved Send null to mouse Ctrl N Used to re synchronize PS 2 mouse which has gotten out of sync Reset computer mouse Ctrl O alpha not zero...

Page 44: ...wn in upper case for clarity only Do not use the shift key 5 There are two sets of plus and minus keys The legends on the ones in the numeric keypad are consistent from country to country The legends on the ones to the left of the backspace key vary by country but you still use these key positions 40 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL Always use these numeric keys not the ones on the ...

Page 45: ...mouse not configured 3 Can t switch computers from keyboard a Power to UltraView Pro was removed for less than three seconds possibly causing keyboard to lock up Disconnect keyboard and plug it back in b If PS 2 type keyboard and mouse cables may be reversed c Not using left control Using numeric keypad instead of keys on top row Not releasing control key before typing in number Waiting too long t...

Page 46: ...ble is defective try using cable from another computer if problem goes away cable is defective e Port on UltraView Pro is defective try using another port on UltraView Pro If problem goes away port is defective 10 Lower resolution video OK but can t enter high resolution mode a Driver has not been setup Windows OS 2 System 7 Unix or other driver has not been configured for this resolution Configur...

Page 47: ...ltraView Pro to its factory default settings hold the switch in at power up Keep it pressed in until the unit switches to the last port on the unit port 4 on a 4 port unit port 8 on an 8 port unit and so on If the mon itor is connected various diagnostic messages will appear If you release the switch quickly after turning the power on the memory will not be reset and you can observe the diagnostic...

Page 48: ...use Clock Mouse Data 11 12 13 5V in RS232 out RS232 in 5V out RS232 in RS232 out Power for LEDs Peripherals Serial Data Serial Data 14 15 16 Red in Green in Blue in Red out Green out Blue out VGA Color VGA Color VGA Color 17 18 19 20 Audio in out Audio in out Audio in out Audio in out Audio in out Audio in out Audio in out Audio in out Audio Multi platform only Audio Multi platform only Audio Mult...

Page 49: ...4 44 cm L low 16 7 wide x 4 85 deep x 1 75 high 42 42 cm x 12 32 cm x 4 44 cm H full 16 7 wide x 4 85 deep x 3 50 high 42 42 cm x 12 32 cm x 8 89 cm WEIGHT Includes all packaging and accessories M mini 2 port and 4 port 4 lb 1 8 kg B low 8 port 6 lb 2 7 kg C high 4 port and 8 port 7 lb 3 2 kg C high 12 port and 16 port 8 lb 3 6 kg ENVIRONMENTAL 0 55 C 10 90 relative humidity non condensing POWER I...

Page 50: ... number of ports Expansion width 16 Expansion units 0 Color scheme Aquarium Resolution 640 x 480 60Hz Screen saver Fireflies Screen saver timeout 0 seconds Computer select window Background color Transparent blue Computer select window Text color White Computer select window Position X 3 Y 3 Computer label Background color Transparent blue Computer label Text color White Computer label Position X ...

Page 51: ...d mouse to DB 25M CAB AV0400Cxx Coax VGA AT keyboard Serial 9 mouse to DB 25M CAB CX0509Cxx Coax VGA PS 2 keyboard PS 2 mouse to DB 25M CAB CX0606Cxx Coax Apple video keyboard mouse to DB 25M CAB CXV0400Mxx Coax Sun CPU video keyboard mouse to DB 25M CAB SC0800Cxx Other cables UltraView Pro to UltraView Pro Expansion Cable for connecting slave units to master units for system expansion CAB CXSMMxx...

Page 52: ...1579 Lexington Road Green Oaks IL 60048 Phone 847 816 1337 Internet WWW DAKOTA US COM ...

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