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ESIE17-19C
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Part 2. Troubleshooting
2.2. Error based troubleshooting
19/08/19
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Version 1.1
Page 23
Optimized Heating 4
2.2.1.11. “CC-00” – Humidity sensor abnormality (only for FTXTA-A model)
To solve the error code
1. Perform a check of the humidity sensor.
Possible cause:
Faulty humidity sensor.
2.2.1.12. “CE-00” – Intelligent thermal sensor abnormality (only for FTXTA-A model)
To solve the error code
1. Perform a check of the intelligent thermal sensor.
Possible cause:
Faulty intelligent thermal sensor.
Faulty indoor PCB.
Check if error still occurs after turning off
power and turning it back on again.
Check if the indoor PCB receives power.
Check if the HAP LED is blinking in regu-
lar intervals.
Check if the correct spare part is installed.
Check the wiring to indoor PCB.
Adjust power to the indoor PCB.
Replace indoor PCB when HAP LED is
not blinking in regular intervals.
Install correct spare part or update indoor
PCB.
Adjust wiring to indoor PCB when
required.
Trigger
Effect
Reset
• Disconnected
sensor
• Broken
sensor
• Communication
error
Unit will stop operating.
Manual reset via user interface.
I
NFORMATION
It is recommended to perform the checks in the listed order.
I
NFORMATION
If all procedures listed above have been performed and the problem is still present, contact the helpdesk.
Trigger
Effect
Reset
• Disconnected
sensor
• Broken
sensor
• Communication
error
Unit will stop operating.
Manual reset via user interface.
I
NFORMATION
It is recommended to perform the checks in the listed order.
I
NFORMATION
If all procedures listed above have been performed and the problem is still present, contact the helpdesk.
Possible cause
Check
Corrective action